Privacy Policy

This privacy policy sets out how we use, store and protect any information that you give to Conference Search.

Conference Search is committed to ensuring that your privacy is protected and respect anyone who visits our website.  Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

· name and address, gender, job title, IP address, web browser type and version, operating system, a list of URLs starting with the referring site, your activity on our web site and the site you exit to

· contact information including email address

· demographic information such as postcode, preferences and interests

· other information relevant to customer surveys and/or offers

We will only collect and use personal data in ways which are described here and in a manner that is consistent with our obligations and your rights under the law.

What we do with the information we gather

All personal data is processed and stored securely, for no longer than is necessary in light of the reason it was first collected.  Use of your data will always have a lawful basis, either because it is necessary for performance of a service for you, because you have consented to our use of your personal data (eg by subscribing to emails) or because it is in our legitimate interest.  Your data will be stored for a period to comply with legal requirements and as long as there is an existing business relationship with you and your organisation or for as long as we have your permission to keep it.  Your data will only be stored within the EEA.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Supplying our service to you – for example making a hotel reservation for you where we would provide the venue with your name and contact details.  We may be required to book venues outside of the EEA  or with a third party supplier for example payment processing, advertising and marketing but we will take all reasonable steps to ensure your data is handled safely and securely.

· Internal record keeping and replying to emails from you

· To improve our services.

Supplying you with emails that you have opted into (you may unsubscribe or opt out at any time by replying to the email and marking UNSUBSCRIBE in the subject line or contact us at

With your permission and where permitted by law, we may also use your data for marketing purposes, which may include contacting you by email/telephone/post with information, news and offers about our services.  We will not send you unsolicited marketing or spam and will take reasonable steps to ensure that we fully protect your rights and comply with our obligations under General Data Protection Regulation (GDPR).

We may compile statistics about the use of our website including data on traffic, usage patterns, etc.  All such data will be anonymised and will not include any personally identifying data.

In certain circumstances we may be legally required to share certain data held by us for example where we are involved in legal proceedings.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You have the following rights under the GDPR:

The right to be informed about our collection and use of personal data

The right to rectify any data we may hold about you if it is incomplete or inaccurate

The right to be forgotten – ie to ask us to delete any personal data we hold about you and to withdraw your consent to us using your personal data at any time

The right to restrict (ie prevent) the processing of your personal data

The right to data portability (to obtain a copy of your data to re-use with another service or organisation)

The right to object to us using your data for particular purposes

The right to ask for a copy of any of your personal data held by Conference Search (where such data is held).

Please use the contact information at the end of this policy to contact us for any of these points or to make a complaint about our use of your personal data.  If we are unable to help, you also have the right to lodge a complaint with the Information Commissioner’s Office.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Should our business change hands, any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

You may request details of personal information which we hold about you.  If you would like a copy of the information held on you please write to:
The Director
Conference Search Ltd
92 Church Lane

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above. We will promptly correct any information found to be incorrect