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From: "David Hendry" <davidhendry_fx@findingweakpoints.co.uk>
To: vince@showfile.com
Subject: FW: The real cost of "it still works"
Date: 29 Jul 2026 16:55:05 +0100
MIME-Version: 1.0
Organisation: Rydal Infotech
Message-ID: <52475379.7326213.20260729165501@findingweakpoints.co.uk>
Reply-To: "David Hendry" <reply-52475379-7326213-76jnf1131@findingweakpoints.co.uk>
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Hello Vince,

Systems rarely fail all at once.

They slow down. Then a backup silently stops running. Then one login stops=
=20
working properly for one person, and nobody reports it.

None of that shows up as an emergency, so it never gets fixed.

Rydal Infotech's managed support keeps an eye on all of it, all the time, f=
or=20
one fixed monthly cost per user.

Not just fixing things when they break. Catching the small things before th=
ey=20
become big ones.

Would it help to see what that looks like for Showfile Limited? Reply and I=
'll=20
share details.

Kind regards,

David Hendry
T. 01733 307 051

Rydal Infotech
Rydal Group, Elwes House 19 Church Walk, Peterborough, PE1 2TP | Reg No:=20=

06738960

You have received this email as a corporate subscriber within the meaning o=
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      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      Hello Vince,</p>
=20=20=20=20=20=20
      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      Systems rarely fail all at once.</p>
=20=20=20=20=20=20
      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      They slow down. Then a backup silently stops running. Then one login =
stops working properly for one person, and nobody reports it.</p>
=20=20=20=20=20=20
      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      None of that shows up as an emergency, so it never gets fixed.</p>
=20=20=20=20=20=20
      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      Rydal Infotech's managed support keeps an eye on all of it, all the t=
ime, for one fixed monthly cost per user.</p>
=20=20=20=20=20=20
      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      Not just fixing things when they break. Catching the small things bef=
ore they become big ones.</p>
=20=20=20=20=20=20
      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      Would it help to see what that looks like for Showfile Limited? Reply=
 and I'll share details.</p>
=20=20=20=20=20=20=20=20
      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      Kind regards,</p>
=20=20=20=20=20=20
      <p style=3D"font-size:1em; font-family:Calibri, sans-serif, Arial, He=
lvetica; margin: 10px 10px;">
      David Hendry<br />
      T. <a=20
href=3D"tel:01733307051" class=3D"disable-link" style=3D"text-decoration: n=
one; color:#000000;">01733&nbsp;307&nbsp;051</a></p>
=20=20=20=20
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     Rydal Group, Elwes House 19 Church Walk, Peterborough, PE1 2TP | Reg N=
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