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From: "Adobe Creative Cloud" <mail@mail.adobe.com>
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Registered office: Adobe Systems Software Ireland Limited, 4 6 Riverwalk, Citywest Business Park, Dublin 24, Ireland. Registered number: 344992



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<html xmlns=3D"https://www.w3.org/1999/xhtml" xmlns:v=3D"urn:schemas-micros=
oft-com:vml" xmlns:o=3D"urn:schemas-microsoft-com:office:office">
<head>
<link rel=3D"icon" href=3D"https://www.adobe.com/favicon.ico" type=3D"image=
/x-icon">
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<title>Creative Cloud Deleted File Retention Period Change</title>

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body, table, td {
font-family:Helvetica Neue, Helvetica, Verdana, Arial, sans-serif !importan=
t;
}
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background:transparent !important;
color:#ffffff !important;
}
</style>
<xml>
  <o:OfficeDocumentSettings>
    <o:AllowPNG/>
    <o:PixelsPerInch>96</o:PixelsPerInch>
  </o:OfficeDocumentSettings>
</xml>
<![endif]-->

<style type=3D"text/css">
@import url("https://use.typekit.net/onr8tbr.css");
@media (prefers-color-scheme: dark)
=2EReadMsgBody { width:100%;}
=2EExternalClass {width:100%;}
table {border-collapse:collapse; margin:0 auto;}
a, a:visited {color:#1473E6; text-decoration:none;}
=2Elegal a {text-decoration:underline;}
/* iOS BLUE LINKS */
a[x-apple-data-detectors] {color:inherit !important; text-decoration:none !=
important; font-size:inherit !important; font-family:inherit !important; fo=
nt-weight:inherit !important; line-height:inherit !important;}

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o-hide:all;overflow:hidden;visibility:hidden;width:0;}
  
  @media only screen and (max-width:480px) {
    u ~ div {
      min-width:100vw;
    }
    div > u ~ div {
          min-width: 100%;
    }
    .web {
       display:none !important;
       }
     
     .mobile {
       display:block !important;
       width:auto !important;
       overflow:visible !important;
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       width:100% !important;
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      float:left !important;
      padding-top:66px !important;
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</style>
</head>

<body bgcolor=3D"#E4E4E4" style=3D"background-color:#E4E4E4; margin:0; padd=
ing:0;-webkit-font-smoothing:antialiased;width:100% !important;-webkit-text=
-size-adjust:none;" topmargin=3D"0"><div style=3D"font-size:1px; color:#E4E=
4E4; display:none; overflow:hidden; visibility:hidden;">Deleted files in Cr=
eative Cloud storage will be permanently removed after a 30-day retention p=
eriod.&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zw=
nj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;=
&nbsp;&zwnj;&nbsp;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zw=
nj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;=
&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zw=
nj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;=
&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zw=
nj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;=
&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;&zwnj;&nbsp;</div>

<table width=3D"100%" bgcolor=3D"#E4E4E4" style=3D"background-color:#E4E4E4=
;" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation">
  <tr>
    <td>
      <table class=3D"full-width" align=3D"center" width=3D"600" border=3D"=
0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"width=
:600px;">
    <tr>
           <td bgcolor=3D"#ffffff" style=3D"border-top:4px solid #EB1000; b=
ackground-color:#ffffff; padding-bottom:60px;">
           
            <!-- pod1 -->
            <table class=3D"email-width" align=3D"center" width=3D"500" bor=
der=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=
=3D"width:500px;">
       <tr>
              <td style=3D"color:#EB1000; font-family:adobe-clean, Helvetic=
a Neue, Helvetica, Verdana, Arial, sans-serif; font-size:12px; line-height:=
18px; padding-top:50px;"><img alt=3D"Adobe" src=3D"https://landing.adobe.co=
m/dam/global/images/adobe-logo.420x110.png" width=3D"108" height=3D"auto" b=
order=3D"0" hspace=3D"0" vspace=3D"0" style=3D"color:#EB1000; font-family:a=
dobe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-siz=
e:12px; line-height:18px; display:block; vertical-align:top;"/></td>
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             <tr>
              <td style=3D"color:#2C2C2C; font-family:adobe-clean, Helvetic=
a Neue, Helvetica, Verdana, Arial, sans-serif; font-size:18px; line-height:=
26px; padding-top:66px;">Dear Valued Customer,
                    <br/><br/>In order to optimise your cloud storage capac=
ity, Adobe is implementing a new process for deleted files in Creative Clou=
d storage.  Starting 4 June 2023, newly deleted files will be retained for =
30&nbsp;days and then permanently removed. Deleted files stored for over 30=
&nbsp;days in the Deleted folder prior to this date will also be permanentl=
y removed. You may not see these changes right away.   <br/><br/>

 

Here=E2=80=99s what to do next:  

<ul><li>Review all files in your Deleted folder and recover those you wish =
to keep.</li>  

<li>Permanently delete files on your own to recover storage quota <a href=
=3D"https://t-info.mail.adobe.com/r/=3Fid=3Dhbd9e0fce,fb17805b,be846313&e=
=3DcDE9V1hZR0hXRjk&s=3DHjzrrygVuKIwcS9WCiRkaifhQk38qfbUihfYU49WrC8" target=
=3D"_blank" style=3D"color:#1473e6; text-decoration:underline;">here</a>.</=
li>  

<li>Do nothing and the new process will begin to manage retention of your d=
eleted files.</li></ul>  

 

Adobe=E2=80=99s Customer Support organisation is available to answer any qu=
estions. Please contact them <a href=3D"https://t-info.mail.adobe.com/r/=3F=
id=3Dhbd9e0fce,fb17805b,be846314&e=3DcDE9WDJQSEhSUDg&s=3Db6hqWInBCQSmTwT5mD=
azOyiiFpHpsA5l1lNs2jaMtrE" target=3D"_blank" style=3D"color:#1473e6; text-d=
ecoration:underline;">here</a>.  <br/><br/>

 

Regards,  <br/>

 

Creative Cloud Services Team</td>
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h:500px;">
       <tr>
      <td style=3D"color:#EB1000; font-family:adobe-clean, Helvetica Neue, =
Helvetica, Verdana, Arial, sans-serif; font-size:12px; line-height:18px; pa=
dding-top:40px;"><img alt=3D"Adobe" src=3D"https://landing.adobe.com/dam/gl=
obal/images/adobe-logo.classic.160x222.png" width=3D"30" height=3D"auto" bo=
rder=3D"0" hspace=3D"0" vspace=3D"0" style=3D"color:#EB1000; font-family:ad=
obe-clean, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size=
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ne-height:32px; padding-top:60px;"><a href=3D"https://t-info.mail.adobe.com=
/r/=3Fid=3Dhbd9e0fce,fb17805b,be846315" target=3D"_blank" style=3D"color:#9=
59595; text-decoration:underline;">Manage Account</a><br/>
        <a href=3D"https://t-info.mail.adobe.com/r/=3Fid=3Dhbd9e0fce,fb1780=
5b,be846316" target=3D"_blank" style=3D"color:#959595; text-decoration:unde=
rline;">Customer Support</a><br/>
        <a href=3D"https://t-info.mail.adobe.com/r/=3Fid=3Dhbd9e0fce,fb1780=
5b,be846317" target=3D"_blank" style=3D"color:#959595; text-decoration:unde=
rline;">Forums</a></td>
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        <td class=3D"legal" style=3D"color:#959595; font-family:adobe-clean=
, Helvetica Neue, Helvetica, Verdana, Arial, sans-serif; font-size:11px; li=
ne-height:18px; padding-top:50px; padding-bottom:100px;">Adobe, the Adobe l=
ogo, Creative Cloud, the Creative Cloud logo and Document Cloud are either =
registered trademarks or trademarks of Adobe in the United States and/or ot=
her countries.<br/><br/>
        This is not a comprehensive list of Adobe trademarks. For a full li=
st, refer to the <a href=3D"https://t-info.mail.adobe.com/r/=3Fid=3Dhbd9e0f=
ce,fb17805b,be846318" alias=3D"FOOTER - Trademark Guidelines" target=3D"_bl=
ank" style=3D"color:#959595;">Adobe Trademark Guidelines</a>. All other tra=
demarks are the property of their respective owners.<br/><br/>
        Registered office: Adobe Systems Software Ireland Limited, 4&#8209;=
6&nbsp;Riverwalk, Citywest Business Park, Dublin&nbsp;24, Ireland. Register=
ed number: 344992<br/><br/><a href=3D"https://t-info.mail.adobe.com/r/=3Fid=
=3Dhbd9e0fce,fb17805b,be846319&e=3DcDE9JTQwMXMxN0UwOG5OV0twYnN5d0pwZ0dUYThq=
ek1QOUglMkJsMWpoSFBYOXZ3VzVzJTNE&s=3DqTC6C4pNJ0XiYMIzEmI9HcHm37F6H_Mg68RG3X=
MZVgQ" alias=3D"Read Online" target=3D"_blank" style=3D"color:#959595;">Rea=
d online</a></td>
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