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From: Clashware <contact@clashware.com>
Mime-Version: 1.0 (1.0)
Subject: Re: lengthen.ai site
Date: Thu, 18 Sep 2025 22:21:28 +0200
Message-Id: <0998259D-0CDC-45B5-80CF-0ECA89263937@clashware.com>
References: <004101dc288a$3dd50200$b97f0600$@showfile.com>
In-Reply-To: <004101dc288a$3dd50200$b97f0600$@showfile.com>
To: vince@showfile.com


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Dear Vince,

Thank you a lot for the feedback!

The extension feature has now been fixed!

For the quality deterioration on long videos, could you share with me the af=
fected videos? e will analyze them and try to recover them with the right qu=
ality.

Kind Regards,
Nils Delage

> Le 18 sept. 2025 =C3=A0 12:51, vince@showfile.com a =C3=A9crit :
>=20
> =EF=BB=BF
> Hello lengthen AI,
> =20
> I really like your service as it does exactly what I want however, before I=
 spend any more money, I would like to point out a few issues that are affec=
ting the product.
> =20
> I want to create long videos of between 1 minute 15 seconds and up to 5 mi=
nutes.
> =20
> I have noticed that the quality of the images deteriorates badly as toward=
s the end of videos when they are over about 40 seconds.
> Also, you have a feature to increase the length of 8 seconds test videos t=
hat always fails, I would use this feature many times if it worked.
> =20
> Please let me know if you can fix these problems so that I can create more=
 work from your site.
> =20
> =20
> Kind regards
> =20
> Vince Herbert
> =20
> +44 (0)7860 143 156

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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">Dear Vince,<div><br></div><div>Thank you a l=
ot for the feedback!</div><div><br></div><div>The extension feature has now b=
een fixed!</div><div><br></div><div>For the quality deterioration on long vi=
deos, could you share with me the affected videos? e will analyze them and t=
ry to recover them with the right quality.</div><div><br></div><div>Kind Reg=
ards,<br id=3D"lineBreakAtBeginningOfSignature"><div dir=3D"ltr">Nils Delage=
</div><div dir=3D"ltr"><br><blockquote type=3D"cite">Le 18 sept. 2025 =C3=A0=
 12:51, vince@showfile.com a =C3=A9crit&nbsp;:<br><br></blockquote></div><bl=
ockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<meta http-equiv=3D"Content=
-Type" content=3D"text/html; charset=3Dus-ascii"><meta name=3D"Generator" co=
ntent=3D"Microsoft Word 15 (filtered medium)"><style>@font-face { font-famil=
y: "Cambria Math"; }
@font-face { font-family: Aptos; }
p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm; font-size: 12pt; fon=
t-family: Aptos, sans-serif; }
span.EmailStyle17 { font-family: Aptos, sans-serif; color: windowtext; }
.MsoChpDefault { }
@page WordSection1 { size: 612pt 792pt; margin: 72pt; }
div.WordSection1 { page: WordSection1; }</style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--><div class=3D"WordSection1"><p class=3D"Ms=
oNormal">Hello lengthen AI,<o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;=
</o:p></p><p class=3D"MsoNormal">I really like your service as it does exact=
ly what I want however, before I spend any more money, I would like to point=
 out a few issues that are affecting the product.<o:p></o:p></p><p class=3D"=
MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal">I want to create long=
 videos of between 1 minute 15 seconds and up to 5 minutes.<o:p></o:p></p><p=
 class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal">I have noti=
ced that the quality of the images deteriorates badly as towards the end of v=
ideos when they are over about 40 seconds.<o:p></o:p></p><p class=3D"MsoNorm=
al">Also, you have a feature to increase the length of 8 seconds test videos=
 that always fails, I would use this feature many times if it worked.<o:p></=
o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal">P=
lease let me know if you can fix these problems so that I can create more wo=
rk from your site.<o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p=
><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"MsoNormal">Kind reg=
ards<o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p><p class=3D"M=
soNormal">Vince Herbert<o:p></o:p></p><p class=3D"MsoNormal"><o:p>&nbsp;</o:=
p></p><p class=3D"MsoNormal">+44 (0)7860 143 156<o:p></o:p></p></div></div><=
/blockquote></div></body></html>=

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