HEX

File: D:/hMailServer/Data/showfile.com/admin/66/{6654BECF-4AFA-47A2-81C0-8F1608D4BECD}.eml
Sender: noreply@tickets.rackspace.com
Date: Tue, 20 Sep 2022 14:25:57 +0000
Mime-Version: 1.0
Subject: Rackspace Cloud Support Update to: PLEASE READ: Decommission of TLS
 v1.0 and TLS v1.1 in Cloud Files
From: Rackspace <noreply@tickets.rackspace.com>
To: admin@showfile.com
Message-Id: <20220920142557.2e59fb2b33cda6ea@tickets.rackspace.com>
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.=
w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns=3D"http://www.w3.=
org/1999/xhtml"><head><meta http-equiv=3D"Content-Type" content=3D"text/htm=
l; charset=3DUTF-8" /><title></title></head><body marginheight=3D"0" margin=
width=3D"0"  bgcolor=3D"#f2f2f2"  topmargin=3D"0" leftmargin=3D"0"><br /><t=
able cellpadding=3D"0" cellspacing=3D"30" align=3D"center" bgcolor=3D"#dddd=
dd" ><tbody><tr><td valign=3D"middle" align=3D"center"><table border=3D"0" =
width=3D"640" cellpadding=3D"0" cellspacing=3D"0" style=3D"border:solid; bo=
rder-color:#cccccc;border-width:1px;" bgcolor=3D"#f5f5f5" ><tbody><tr><td b=
gcolor=3D"#f5f5f5" align=3D"left" style=3D"padding:20px;" ><img src=3D"http=
://b5d0ce80172fc36e9fca-d061b04efe6d45939e9c766c5e94c22b.r27.cf1.rackcdn.co=
m/newEmailHeaderLogo.png" /></td><td align=3D"right" bgcolor=3D"#f5f5f5"><f=
ont size=3D"2" face=3D"Helvetica, Verdana, Arial, sans-serif"><div id=3D"ac=
countNumber" style=3D"color:#000000;margin-right:10px;"><span style=3D"colo=
r:#999;">Account: </span>Vince Herbert (#10033994)</div><div id=3D"ticketNu=
mber" style=3D"color:#000000;margin-right:10px;"><span style=3D"color:#999;=
">Support Ticket: </span>#220920-ord-0002083</div></font></td></tr><tr><td =
colspan=3D"2" bgcolor=3D"#FFFFFF" style=3D"border: solid 0 #dddddd; border-=
top-width:1px; text-align:left;"><table border=3D"0" cellpadding=3D"0" cell=
spacing=3D"0" ><tr><td align=3D"left" bgcolor=3D"#FFFFFF"><font size=3D"2" =
face=3D"Helvetica, Verdana, Arial, sans-serif" ><blockquote><div id=3D"mess=
ageBody" style=3D"text-align:left;">Dear Vince,<p> A Rackspace Cloud suppor=
t ticket has been created to provide you with important information related=
 to your account.</p></div></blockquote></font></td></tr></table></td></tr>=
<tr><td colspan=3D"2" align=3D"center" bgcolor=3D"#FFFFFF"><table border=3D=
"0" cellpadding=3D"0" cellspacing=3D"0" ><tr><td align=3D"center" bgcolor=
=3D"#FFFFFF"><font size=3D"2" face=3D"Helvetica, Verdana, Arial, sans-serif=
"><blockquote><div id=3D"nextGenImageId" style=3D"text-align:left;"><p> Vie=
w this ticket at:</p><img src=3D"http://c3454057.r57.cf0.rackcdn.com/images=
/next-gen-cp-icon.png" alt=3D"" /><br /> <br /><a href=3D"https://mycloud.r=
ackspace.com/tickets" target=3D"_blank">mycloud.rackspace.com</a></div></bl=
ockquote></font></td></tr></table></td></tr><tr><td colspan=3D"2" bgcolor=
=3D"#FFFFFF" style=3D"border: solid 0 #dddddd; text-align:left;"><table bor=
der=3D"0" cellpadding=3D"0" cellspacing=3D"0" ><tr><td align=3D"left" bgcol=
or=3D"#FFFFFF"><font size=3D"2" face=3D"Helvetica, Verdana, Arial, sans-ser=
if" ><blockquote><div id=3D"ticketComment" style=3D"text-align:left;"><p>Ti=
cket comments:</p><hr/>
<pre style=3D"width: 700px; white-space: pre-wrap;">
Hello,

The Cloud Files team will be decommissioning TLS v1.0 and TLS v1.1 on all o=
f its endpoints in the first quarter of 2023 (specific dates will follow).

You are receiving this ticket because this account was shown in our logs as=
 having used TLS v1.0 or TLS v1.1 on those endpoints at least once between =
July 1, 2022 and August 31, 2022.  =20

The endpoints are of the form:
=E2=80=A2	    storage101.[ord1, iad3, dfw1, syd2, hkg1, lon3].clouddrive.co=
m
=E2=80=A2	    snet-storage101.[ord1, iad3, dfw1, syd2, hkg1, lon3].clouddri=
ve.com

Please update your code as necessary, so you do not experience any degradat=
ion of service.  =20

While it is outside of our scope of support to modify your code, we may sti=
ll be able to provide some assistance to you as you work on moving away fro=
m TLSv1.0 and/or TLSv1.1.=20

Please contact your support team with any questions and we will send an add=
itional ticket when we set the decommission dates.
</pre>
<hr/></div></blockquote></font></td></tr></table></td></tr><tr><td colspan=
=3D"2" align=3D"left" bgcolor=3D"#FFFFFF"><font size=3D"2" face=3D"Helvetic=
a, Verdana, Arial, sans-serif" ><blockquote><div id=3D"messageSignature" st=
yle=3D"margin: 0 auto;text-align:left;">Best Regards,<br><a href=3D"http://=
www.rackspace.co.uk/" target=3D"_blank">The Rackspace Cloud</a><br><br><spa=
n style=3D"color:#333;">UK toll-free: 08000 546 345<br/>International: +44 =
(0) 208 734 4345<br/></span></div></blockquote></font> </td></tr><tr><td co=
lspan=3D"2" align=3D"left" bgcolor=3D"#FFFFFF"><font size=3D"2" face=3D"Hel=
vetica, Verdana, Arial, sans-serif"><blockquote><div id=3D"controlPanelmess=
ageId" style=3D"text-align:left;">Did you know that there is a Rackspace su=
pport hub? You can access Racker knowledge, discuss Rackspace products, and=
 quickly find your solution any time at <a href=3D"https://support.rackspac=
e.com" target=3D"_blank">support.rackspace.com</a>.</div></blockquote></fon=
t></td></tr></tbody></table></td></tr></tbody></table></body></html>