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Subject: =?Cp1252?Q?Coronavirus_Job_Retention_Scheme_=96_Update_for_employers?=
Date: Mon, 11 May 2020 17:43:15 +0000
To: vince@showfile.com
Reply-To: no.reply@advice.hmrc.gov.uk
From: "=?US-ASCII?Q?HMRC_Business_Help_and_Support_Emails?=" <no.reply@advice.hmrc.gov.uk>
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View in browser [ https://content.govdelivery.com/accounts/UKHMRCED/bulle=
tins/28aefce ]
=20
h m revenue and customs =20
COVID-19 Update
=20
=20
=20
=20
=20
Dearcustomer,
Im writing to share the latest information about the Coronavirus Job Rete=
ntion Scheme with you, including updates to guidance and the online servi=
ce based on your feedback, and how to avoid common mistakes that can lead=
to a wrong or delayed payment.
*Save and return option now added*
In response to feedback from customers using the service, weve added a 's=
ave and return' option. This means that you can now return to a partially=
completed claim, rather than having to do it all in one go.
*Avoiding common mistakes*
When you make a claim through the Coronavirus Job Retention Scheme, you w=
ill receive the funds within six working days after you apply, provided y=
our claim matches records that we hold for your PAYE scheme. Making sure =
that you submit your claim correctly will reduce the chance of any delaye=
d or wrong payments.
These steps should help keep the process as simple as possible:
* read the guidance before you apply, to find this go to GOV.UK and sea=
rch for 'Coronavirus Job Retention Scheme', theres a step-by-step guide t=
o applying and a calculator=20
* check your employees are eligible, by looking at the guidance on GOV.=
UK=20
* check your calculations each time you submit a claim, in case any det=
ails have changed=20
* only submit one claim per pay period you cant submit another claim f=
or overlapping periods; this means that in each claim you should include =
all furloughed employees paid during that period=20
* if you have missing National Insurance numbers for employees, do try =
and find them so it doesnt delay your claim; if an employee doesnt have a=
National Insurance number yet, you should contact HMRC in order to compl=
ete your claim; go to GOV.UK and search for 'get help with the Coronaviru=
s Job Retention Scheme' to find out how to contact us=20
* double check all of the information in the claim before you submit it=
, including your bank details.=20
We understand that sometimes you might make an error in your claim, and w=
ere working on a process to enable you to amend a claim. In the meantime,=
please dont amend your next claim to reflect any errors that you may hav=
e made in a previous one, as this could delay payment. If we spot an erro=
r then, where possible, well contact you or your agent to correct the cla=
im.
*After you make a claim ** reporting employees' wages to HMRC*
If youve claimed a grant through the Coronavirus Job Retention Scheme, yo=
u should check if you need to report payments on the PAYE Real Time Infor=
mation system. This will depend on whether you are using the grant to pay=
wages or to reimburse wages that youve already paid. To find guidance on=
this, go to GOV.UK and search for 'report wages Coronavirus Job Retentio=
n Scheme'.
*Find out more in our recorded webinars*
Want more information? There are two HMRC webinars about the Coronavirus =
Job Retention Scheme on our YouTube channel 'HMRCgovuk' an overview of t=
he scheme and a detailed session about how to make a claim.
*A note about scams*
Stay vigilant about scams, which may mimic government messages as a way o=
f appearing authentic and unthreatening. Search 'scams' on GOV.UK for inf=
ormation on how torecognise genuine HMRC contact. You can also forward su=
spicious emails claiming to be from HMRC to phishing@hmrc.gov.uk and text=
s to 60599.
I hope this helps support your business, and wish you all the best at thi=
s challenging time.
Yours sincerely
jharra
Jim Harra
Chief Executive and Permanent Secretary HMRC
=20
*To find out all of the ways you can contact us and our opening times go =
to [ https://www.gov.uk/contact-hmrc ]*
*GOV.UK contact HMRC [ https://www.gov.uk/contact-hmrc ]*
=20
=20
youtube [ https://www.youtube.com/user/HMRCgovuk?utm_source=3DHMRC-DSBA-S=
ocialBox&utm_campaign=3DSB&utm_medium=3DEmail ]twitter [ https://=
twitter.com/hmrcgovuk ]visit gov dot u k [ https://www.gov.uk/ ]share [ h=
ttps://content.govdelivery.com/accounts/UKHMRCED/bulletins/28aefce ]HMRC =
Forum [ https://community.hmrc.gov.uk ] =20
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Stay safe online
If you think that an email is suspicious please report it to phishing@hmr=
c.gov.uk. For more information please visit our security pages at GOV.UK =
[ https://www.gov.uk/ ] and search 'Avoid and report internet scams and p=
hishing'.
Subscriber Preferences [ https://public.govdelivery.com/accounts/UKHMRCED=
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Please feel free to use this information and pass it on.
=20
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Support
For more information and support from HMRC please visit our help and supp=
ort pages [ https://www.gov.uk/government/collections/hmrc-webinars-email=
-alerts-and-videos ].
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________________________________________________________________________
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15px 0;" align=3D"left">Dear=C2=A0customer,</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">I=E2=80=99m writing to share the latest information about the C=
oronavirus Job Retention Scheme with you, including updates to guidance a=
nd the online service based on your feedback, and how to avoid common mis=
takes that can lead to a wrong or delayed payment.</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left"><strong>Save and return option now added</strong></p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">In response to feedback from customers using the service, we=E2=
=80=99ve added a 'save and return' option. This means that you can now re=
turn to a partially completed claim, rather than having to do it all in o=
ne go.</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left"><strong>Avoiding common mistakes</strong></p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">When you make a claim through the Coronavirus Job Retention Sch=
eme, you will receive the funds within six working days after you apply, =
provided your claim matches records that we hold for your PAYE scheme. Ma=
king sure that you submit your claim correctly will reduce the chance of =
any delayed or wrong payments.</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">These steps should help keep the process as simple as possible:=
</p>
<ul>
<li style=3D"line-height: 1.4; color: #000000; font-family: arial, helvet=
ica, sans-serif; font-size: 13px; text-align: left; margin: 0 0 10px;">re=
ad the guidance before you apply, to find this go to GOV=E2=80=8C.UK and =
search for 'Coronavirus Job Retention Scheme', there=E2=80=99s a step-by-=
step guide to applying and a calculator</li>
<li style=3D"line-height: 1.4; color: #000000; font-family: arial, helvet=
ica, sans-serif; font-size: 13px; text-align: left; margin: 0 0 10px;">ch=
eck your employees are eligible, by looking at the guidance on GOV=E2=80=8C=
.UK</li>
<li style=3D"line-height: 1.4; color: #000000; font-family: arial, helvet=
ica, sans-serif; font-size: 13px; text-align: left; margin: 0 0 10px;">ch=
eck your calculations each time you submit a claim, in case any details h=
ave changed</li>
<li style=3D"line-height: 1.4; color: #000000; font-family: arial, helvet=
ica, sans-serif; font-size: 13px; text-align: left; margin: 0 0 10px;">on=
ly submit one claim per pay period =E2=80=93 you can=E2=80=99t submit ano=
ther claim for overlapping periods; this means that in each claim you sho=
uld include all furloughed employees paid during that period</li>
<li style=3D"line-height: 1.4; color: #000000; font-family: arial, helvet=
ica, sans-serif; font-size: 13px; text-align: left; margin: 0 0 10px;">if=
you have missing National Insurance numbers for employees, do try and fi=
nd them so it doesn=E2=80=99t delay your claim; if an employee doesn=E2=80=
=99t have a National Insurance number yet, you should contact HMRC in ord=
er to complete your claim; go to GOV=E2=80=8C.UK and search for 'get help=
with the Coronavirus Job Retention Scheme' to find out how to contact us=
</li>
<li style=3D"line-height: 1.4; color: #000000; font-family: arial, helvet=
ica, sans-serif; font-size: 13px; text-align: left; margin: 0 0 10px;">do=
uble check all of the information in the claim before you submit it, incl=
uding your bank details.</li>
</ul>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">We understand that sometimes you might make an error in your cl=
aim, and we=E2=80=99re working on a process to enable you to amend a clai=
m. In the meantime, please don=E2=80=99t amend your next claim to reflect=
any errors that you may have made in a previous one, as this could delay=
payment. If we spot an error then, where possible, we=E2=80=99ll contact=
you or your agent to correct the claim.</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left"><strong>After you make a claim <strong>=E2=80=93</strong> repor=
ting employees' wages to HMRC</strong></p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">If you=E2=80=99ve claimed a grant through the Coronavirus Job R=
etention Scheme, you should check if you need to report payments on the P=
AYE Real Time Information system. This will depend on whether you are usi=
ng the grant to pay wages or to reimburse wages that you=E2=80=99ve alrea=
dy paid. To find guidance on this, go to GOV=E2=80=8C.UK and search for '=
report wages Coronavirus Job Retention Scheme'.</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left"><strong>Find out more in our recorded webinars</strong></p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">Want more information? There are two HMRC webinars about the Co=
ronavirus Job Retention Scheme on our YouTube channel 'HMRCgovuk' =E2=80=93=
an overview of the scheme and a detailed session about how to make a cla=
im.</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left"><strong>A note about scams</strong></p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">Stay vigilant about scams, which may mimic government messages =
as a way of appearing authentic and unthreatening. Search 'scams' on GOV=E2=
=80=8C.UK for information on how to=C2=A0recognise genuine HMRC contact. =
You can also forward suspicious emails claiming to be from HMRC to phishi=
ng@hmrc.gov.uk and texts to 60599.</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">I hope this helps support your business, and wish you all the b=
est at this challenging time.</p>
<p style=3D"line-height: 1.4; color: #000000; font-family: arial, helveti=
ca, sans-serif; font-size: 13px; text-align: left; margin: 15px 0;" align=
=3D"left">Yours sincerely</p>
<img class=3D"govd_template_image" src=3D"https://content.govdelivery.com=
/attachments/fancy_images/UKHMRCED/2018/10/2211875/2299450/j-harra-signat=
ure_crop.jpg" style=3D"width: 139px; height: auto !important; max-height:=
auto !important; border: none;" alt=3D"jharra" width=3D"139" height=3D"6=
5"><p class=3D"gd_p" style=3D"text-align: left; line-height: 1.4; color: =
#000000; font-family: arial, helvetica, sans-serif; font-size: 13px; marg=
in: 15px 0;" align=3D"left">Jim Harra</p>
<p class=3D"gd_p" style=3D"text-align: left; line-height: 1.4; color: #00=
0000; font-family: arial, helvetica, sans-serif; font-size: 13px; margin:=
15px 0;" align=3D"left">Chief Executive and Permanent Secretary =E2=80=93=
HMRC</p>
</td>
</tr>
<tr>
<td id=3D"bottom-body-bg" data-govdstyle=3D"all" data-govdtitle=3D"Bottom=
Body Background" style=3D"background-color: #FFFFFF; padding: 0px 20px 2=
0px;" bgcolor=3D"#FFFFFF">
<table class=3D"main-table" width=3D"100%" align=3D"center" cellpadding=3D=
"0" cellspacing=3D"0" style=3D"border-collapse: collapse;">
<tr>
<td id=3D"bottom-body" width=3D"100%" data-govdstyle=3D"all" data-govdtit=
le=3D"Bottom Body" style=3D"background-color: #DFDFDF; padding: 0px 15px;=
" bgcolor=3D"#DFDFDF">
<p style=3D"text-align: center; line-height: 1.4; color: #000000; font-fa=
mily: arial, helvetica, sans-serif; font-size: 13px; margin: 15px 0;" ali=
gn=3D"center"><strong>To find out all of the ways you can contact us and =
our opening times go to<a href=3D"https://links.advice.hmrc.gov.uk/l/eyJh=
bGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIs=
ImJ1bGxldGluX2lkIjoiMjAyMDA1MTEuMjEzMzUwNjEiLCJ1cmwiOiJodHRwczovL3d3dy5nb=
3YudWsvY29udGFjdC1obXJjIn0.dTWwNX6etUs-KkMxsRQ2TUEy5CmZDZ1iQLjtxJWkQ0w/br=
/78476811214-l" style=3D"color: #0000EE; text-decoration: underline; -ms-=
word-break: break-all; word-break: break-word; -webkit-hyphens: none; -mo=
z-hyphens: none; hyphens: none;"></a></strong></p>
<p style=3D"text-align: center; line-height: 1.4; color: #000000; font-fa=
mily: arial, helvetica, sans-serif; font-size: 13px; margin: 15px 0;" ali=
gn=3D"center"><strong><a href=3D"https://links.advice.hmrc.gov.uk/l/eyJhb=
GciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsI=
mJ1bGxldGluX2lkIjoiMjAyMDA1MTEuMjEzMzUwNjEiLCJ1cmwiOiJodHRwczovL3d3dy5nb3=
YudWsvY29udGFjdC1obXJjIn0.H_uPDf6JF3J0Dp6--b82a3Bz0pfxu7pe6NykgFJGt70/br/=
78476811214-l" target=3D"_blank" rel=3D"noopener" style=3D"color: #0000EE=
; text-decoration: underline; -ms-word-break: break-all; word-break: brea=
k-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none;">GOV.UK=
=E2=80=93 contact HMRC</a></strong></p>
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k: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: none;"=
><img class=3D"govd_template_image" src=3D"https://content.govdelivery.co=
m/attachments/fancy_images/UKHMRCED/2018/08/2087996/pagesagent_original.p=
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ground" style=3D"background-color: #007a7c; padding: 20px 10px;" bgcolor=3D=
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<!--[if mso]>
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<h2 style=3D"text-align: left; line-height: 1.1; font-weight: bold; color=
: #FFFFFF; font-family: arial, helvetica, sans-serif; font-size: 14px; ma=
rgin: 0 0 10px;" align=3D"left">Stay safe online</h2>
<p class=3D"gd_p" style=3D"text-align: left; line-height: 1.4; color: #FF=
FFFF; font-family: arial, helvetica, sans-serif; font-size: 11px; margin:=
0 0 10px;" align=3D"left">If you think that an email is suspicious pleas=
e report it to <a href=3D"mailto:phishing@hmrc.gov.uk" target=3D"_blank" =
rel=3D"noopener" style=3D"color: #FFFFFF; text-decoration: underline; -ms=
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oz-hyphens: none; hyphens: none;">phishing@hmrc.gov.uk</a>. For more info=
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e.hmrc.gov.uk/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDgsInVy=
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-moz-hyphens: none; hyphens: none;">GOV.UK</a> and search 'Avoid and rep=
ort internet scams and phishing'.</p>
<p class=3D"gd_p" style=3D"text-align: left; line-height: 1.4; color: #FF=
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0 0 10px;" align=3D"left"><a href=3D"https://links.advice.hmrc.gov.uk/l/=
eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDksInVyaSI6ImJwMjpjbGlj=
ayIsImJ1bGxldGluX2lkIjoiMjAyMDA1MTEuMjEzMzUwNjEiLCJ1cmwiOiJodHRwczovL3B1Y=
mxpYy5nb3ZkZWxpdmVyeS5jb20vYWNjb3VudHMvVUtITVJDRUQvc3Vic2NyaWJlci9lZGl0P3=
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k/br/78476811214-l" style=3D"color: #FFFFFF; text-decoration: underline; =
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-moz-hyphens: none; hyphens: none;">Subscriber Preferences</a>=C2=A0 |=C2=
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" style=3D"color: #FFFFFF; text-decoration: underline; -ms-word-break: br=
eak-all; word-break: break-word; -webkit-hyphens: none; -moz-hyphens: non=
e; hyphens: none;">Contact Us</a>=C2=A0 |=C2=A0=C2=A0<a href=3D"https://l=
inks.advice.hmrc.gov.uk/l/eyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIj=
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ine; -ms-word-break: break-all; word-break: break-word; -webkit-hyphens: =
none; -moz-hyphens: none; hyphens: none;">Help</a>=C2=A0=C2=A0|=C2=A0=C2=A0=
<a href=3D"https://links.advice.hmrc.gov.uk/l/eyJhbGciOiJIUzI1NiJ9.eyJidW=
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MzM1MDYxIiwidXJsIjoiaHR0cHM6Ly9wdWJsaWMuZ292ZGVsaXZlcnkuY29tL2FjY291bnRzL=
1VLSE1SQ0VEL3N1YnNjcmliZXIvb25lX2NsaWNrX3Vuc3Vic2NyaWJlIn0.k7kg6_29HukTO6=
rYEwC8P00SeDO7UffllvtRJn7TRGI/br/78476811214-l?verification=3D5.a39fd195e=
e642e8b5d35806ef443d017&destination=3Dvince%40showfile.com" style=3D"colo=
r: #FFFFFF; text-decoration: underline; -ms-word-break: break-all; word-b=
reak: break-word; -webkit-hyphens: none; -moz-hyphens: none; hyphens: non=
e;">Unsubscribe</a></p>
<p class=3D"gd_p" style=3D"text-align: left; line-height: 1.4; color: #FF=
FFFF; font-family: arial, helvetica, sans-serif; font-size: 11px; margin:=
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ass it on.</p>
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rgin: 0 0 10px;" align=3D"left">Support</h2>
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ase visit our <a href=3D"https://links.advice.hmrc.gov.uk/l/eyJhbGciOiJIU=
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