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Date: Sat, 8 Jan 2022 02:47:45 -0800 (PST)
From: O2 <o2@express.medallia.com>
To: Vincent <vince@showfile.com>
Message-ID: <ky5pe7sl.w92mt4ruwfnt@express.medallia.eu>
Subject: How was your recent experience?
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Dear Vincent,
Thank you for choosing O2!
We'd love to hear your feedback on your experience with us. This survey wil=
l take approximately [___INSERT TIME ESTIMATE___] to complete. Thank you in=
advance!
Start Survey: https://survey.medallia.eu/?csz23p4kxxwyd53
Sincerely,
[___INSERT YOUR NAME___]
-------------------------------------------------------------
Please do not =E2=80=9CReply=E2=80=9D to this email.
This survey invitation will expire on January 15, 2022 at 02:45.
Should you need help accessing or completing this survey, please visit: htt=
p://surveysupport.medallia.com/s/?id=3Dhttps://survey.medallia.eu/?csz23p4k=
xxwyd53.
O2 has contracted Medallia, an independent firm, to conduct this survey. Yo=
ur responses will be used in accordance with our privacy policy. Our privac=
y policy and related information can be found on our website here: [___INSE=
RT YOUR COMPANY PRIVACY POLICY URL___] .
To unsubscribe from future Medallia surveys for O2, please click https://su=
rvey.medallia.eu/?csz23p4kxxwyd53&reject=3Dyes.
[___INSERT YOUR COMPANY ADDRESS___]
------=_Part_213825_655454516.1641638865789
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Content-Transfer-Encoding: quoted-printable
<html>
<head>
<title>o2</title>
</head>
<body bgcolor=3D"#F5F5F5"> =20
<!-- Background color: Patone 2925 -->
<table style=3D"border-spacing: 0px; border-collapse: collapse;"
align=3D"center" cellpadding=3D"0" cellspacing=3D"0" width=3D"600" >
=20
<tbody>
<!-- PRE-HEADER -->
<tr>
<td style=3D"text-align:left; line-height:1px;">
=20
</td>
</tr>
<tr>
<td align=3D"center" style=3D"padding:12px 0 12px 0=
;">
<table border=3D"0" cellspacing=3D"0" cellpaddin=
g=3D"0" align=3D"center">
<tbody>
<tr>
<td style=3D"font-family:'frutiger-55roman'=
, Lucida Sans Unicode, Lucida Grande, sans-serif; font-size:9px; color:#555=
555; line-height:16px;">This is an official O2 email for the mobile number =
ending 2949.</td>
<td style=3D"font-family:'frutiger-55roman'=
, Lucida Sans Unicode, Lucida Grande, sans-serif; font-size:9px; color:#555=
555; line-height:16px; padding:0 7px 0 7px; vertical-align:middle;" valign=
=3D"middle" class=3D"hide">|</td>
<td style=3D"font-family:'frutiger-55roman'=
, Lucida Sans Unicode, Lucida Grande, sans-serif; font-size:9px; color:#555=
555; line-height:16px;" class=3D"hide"> For more info, scroll to the bottom=
. </td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td background=3D"https://medallia.s3.amazonaws.com=
/O2_images/o2_banner_bg.png" width=3D"600" class=3D"bgimg1 heroBgColor" sty=
le=3D"background-repeat:no-repeat;" valign=3D"top">
<!--[if gte mso 9]>
<v:rect xmlns:v=3D"urn:schemas-microsoft-com:vml"=
fill=3D"true" stroke=3D"false" style=3D"width:600px;height:270px;">
<v:fill type=3D"tile" src=3D"https://content.imic=
ampaign.io/assets/105702/orbis-07723/heroBG-service-DT.jpg" color=3D"#41B6E=
6" />
<v:textbox inset=3D"0,0,0,0">
<![endif]-->
<div>
<table role=3D"presentation" border=3D"0" cells=
pacing=3D"0" cellpadding=3D"0" width=3D"100%">
<tbody>
<tr>
<td align=3D"center">
<table role=3D"presentation" border=3D"=
0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td> <img src=3D"https://content.=
imicampaign.io/assets/105702/MASTER_Template/2021/logo-o2-bubbles.png" widt=
h=3D"154" height=3D"110" alt=3D"O2" style=3D"display:block; color:#FFFFFF; =
margin:0 auto;" class=3D"o2-logo-width height-auto" border=3D"0"> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- HEADLINE TEXT -->
<table role=3D"presentation" border=3D"0" cells=
pacing=3D"0" cellpadding=3D"0" width=3D"100%">
<tbody>
<tr>
<td width=3D"10"></td>
<td style=3D"padding:0 10px 0 0px;">
<table role=3D"presentation" border=3D"=
0" cellspacing=3D"0" cellpadding=3D"0" width=3D"100%">
<tbody>
<tr>
<td align=3D"center" class=3D"lar=
ge-headline pad-top-headline" style=3D"font-family:'frutiger-65bold', Lucid=
a Sans Unicode, Lucida Grande, sans-serif; font-size:30px; line-height:36px=
; letter-spacing:-0.4px; mso-line-height-rule:exactly; color:#FFFFFF; font-=
weight:bold; padding:35px 0px 0px 0px;"><br class=3D"hide">How was your rec=
ent experience?</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- HERO IMAGE SPACER -->
<table role=3D"presentation" border=3D"0" cells=
pacing=3D"0" cellpadding=3D"0" width=3D"100%">
<tbody>
<tr>
<td align=3D"center"><img src=3D"https://=
content.imicampaign.io/assets/105702/orbis-07723/hero-spacer-service.png" a=
lt=3D"" width=3D"600" height=3D"54" style=3D"display:block; color:#FFFFFF;"=
border=3D"0"></td>
</tr>
</tbody>
</table>
</div>
<!--[if gte mso 9]>
</v:textbox>
</v:rect>
<![endif]-->
</td>
</tr>
=09<table role=3D"presentation" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"600" align=3D"center">
=20
<tbody>
<tr>
<td valign=3D"top" width=3D"100%">
=09=09<!--[if gte mso 9]>
<v:rect xmlns:v=3D"urn:schemas-microsoft-com:vml" fill=3D"true" stroke=
=3D"false" style=3D"width:600px;height:860px; background-color:#FFFFFF;">
<v:fill type=3D"tile" src=3D"https://medallia.s3.amazonaws.com/O2_ima=
ges/white_bg.png" />
<v:textbox inset=3D"0,0,0,0">
<![endif]-->
<div>
<table style=3D"table-layout: fixed; background-color:#FFFFFF;" align=3D"le=
ft" cellpadding=3D"10"
width=3D"100%">
=09<tbody>
<tr >
<td style=3D"text-align:left;" >
<div style=3D"display: block; width: 100%;"><span
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:16px; line-height:22px; letter-spacing:-0.4px; text=
-align:center; color:#555555; mso-line-height-rule:exactly; padding-bottom:=
12px;">Hi Vincent,</span></div>
</td>
</tr>
<tr>
<td
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:16px; line-height:22px; letter-spacing:-0.4px; text=
-align:left; color:#555555; mso-line-height-rule:exactly; padding-bottom:12=
px;"> We=E2=80=99d love to ask you a few questions about your recent experi=
ence.</td>
</tr>
<tr>
<td style=3D"text-align:left;">
<span
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:16px; line-height:22px; letter-spacing:-0.4px; text=
-align:left; color:#555555; mso-line-height-rule:exactly; padding-bottom:12=
px;">Any thoughts you share will help us find ways to make our services bet=
ter for everyone on O2. It=E2=80=99s an online survey that=E2=80=99ll only =
take 4 to 5 minutes and will remain open until 15-01-2022.<br/><br/>So, a m=
assive thanks from me and my team in advance.</span>
</td>
</tr>
<tr>
<td style=3D"text-align:left;"> <span
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:16px; line-height:22px; letter-spacing:-0.4px; text=
-align:left; color:#555555; mso-line-height-rule:exactly; padding-bottom:12=
px;">To start the survey, you can click <a
=
href=3D"https://survey.medallia.eu/?csz23p4kxxwyd53" target=3D"_blank"><spa=
n
style=3D"color:#0019A5 !important;text-decoration:underline;">here</span></=
a> or just answer this question:<br/><br/></span></td>
</tr>
<!--QUICKSTART START-->
<tr>
=20
=20
<td class=3D"bodyContent" id=3D"bod=
yContent__ratingBar" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size=
-adjust: 100%; mso-table-lspace: 0; mso-table-rspace: 0; color:#FFFFFF; fon=
t-family: 'Arial'; font-size: 20px; font-style: normal; font-weight: normal=
; letter-spacing: normal; line-height: 100%; padding-bottom: 20px; text-ali=
gn: left; padding-top: 0;" align=3D"center">
<span style=3D"font-family:'frutiger-55roman', Lucida S=
ans Unicode, Lucida Grande, sans-serif; font-size:16px; line-height:22px; l=
etter-spacing:-0.4px; text-align:center; color:#555555; mso-line-height-rul=
e:exactly; padding-bottom:12px;">
How likely woul=
d you be to recommend the services of O2 to a relative, friend or colleague=
?
</span><br/><br/>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0"=
width=3D"100%" class=3D"columnContainer">
=20
<tr >
<td align=3D"left" style=3D"text-=
align: left;" width=3D"250">
=20
<span style=3D"font-family:'f=
rutiger-55roman', Lucida Sans Unicode, Lucida Grande, sans-serif; font-size=
:16px; line-height:22px; letter-spacing:-0.4px; text-align:center; color:#5=
55555; mso-line-height-rule:exactly; padding-bottom:12px;">Not at all likel=
y</span>
</td>
<td align=3D"right" style=3D"text=
-align: right;" width=3D"250" >
<span style=3D"font-family:'f=
rutiger-55roman', Lucida Sans Unicode, Lucida Grande, sans-serif; font-size=
:16px; line-height:22px; letter-spacing:-0.4px; text-align:center; color:#5=
55555; mso-line-height-rule:exactly; padding-bottom:12px;">Extremely likely=
</span>
</td>
</tr> =20
<tr>
<td colspan=3D"4" height=3D"10"></t=
d>
</tr>
<tr>
<td colspan=3D"4" align=3D"center">
<table class=3D"number-scale" width=3D=
"100%" border=3D"1" bordercolor=3D"#000066" cellspacing=3D"0" cellpadding=
=3D"5" style=3D"border: 1px solid #000066; border-color:#555555;">
<tr>
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D0">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">0</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D1">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">1</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D2">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">2</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D3">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">3</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D4">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">4</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D5">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">5</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D6">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">6</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D7">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">7</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D8">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">8</span>
=
</a>
=
</td>
=
=20
=
<td align=3D"center" style=3D"text-align:center;border-color:#555555;">
=
<a style=3D"display:block; padding:10px; font-family:'Arial'; text-dec=
oration: none; color: #FFFFFF; font-size: 11.5pt;" href=3D"https://survey.=
medallia.eu/?csz23p4kxxwyd53&_score=3D9">
=
<span style=3D"font-family:'Arial'; text-decoration: none; color: #5=
55555; font-size: 11.5pt;">9</span>
=
</a>
=
</td>
=
=20
<td align=3D"center" style=3D"backgro=
und-color:; text-align:center;border-color:#555555;">
<a style=3D"display:block; padding:=
5px; word-break:normal; font-family:'Arial'; text-decoration: none; color: =
#555555; font-size: 16px;" href=3D"https://survey.medallia.eu/?csz23p4kxxw=
yd53&_score=3D10">
<span style=3D"word-break:normal;=
font-family:'Arial'; text-decoration: none; color:#555555; font-size: 11.=
5pt;">10</span>
</a>
</td>
</tr>
</table>
</td>
</tr>
</table>
=20
</td>
</tr>
=20
=20
<!--QUICKSTART ENDS -->
=20
=20
<tr>
<td style=3D"text-align:left;"> <span
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:16px; line-height:22px; letter-spacing:-0.4px; text=
-align:center; color:#555555; mso-line-height-rule:exactly; padding-bottom:=
12px;">Many thanks,<br/>
Emma Postill, Head of Customer Experience </span></td>
</tr>
<tr>
<td style=3D"text-align:left;"> <span
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:16px; line-height:22px; letter-spacing:-0.4px; text=
-align:center; color:#555555; mso-line-height-rule:exactly; padding-bottom:=
12px;">If you=E2=80=99d rather not be involved, you can opt out by changing=
your survey preferences <a
href=3D"https://survey.medallia.eu/?csz23p4kxxwyd53&reject=3Dyes" target=3D=
"_blank"><span
style=3D"color:#0019A5 !important;text-decoration:un=
derline;">here</span></a></span> </td>
</tr>
</tbody>
=09 </table>
=09<table role=3D"presentation" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" width=3D"100%">
=09=09=09=09=09=09=09=09=09=09<tbody>
<tr style=3D"background-color: #F5F5F5">
<td style=3D"padding:20px 30px 40px 30px;">
<b style=3D"margin: 0cm 0cm 6pt;"> <span
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:10px; line-height:16px; mso-line-height-rule:exactl=
y; color:#555555; padding-bottom:14px; text-align:left;">How do I know this=
is from O2? <o:p></o:p></span>
</b>
<p style=3D"margin: 0cm 0cm 6pt;"> <span
style=3D"font-family:'frutiger-55roman', Lucida Sans=
Unicode, Lucida Grande, sans-serif; font-size:10px; line-height:16px; mso-=
line-height-rule:exactly; color:#555555; padding-bottom:14px; text-align:le=
ft;">
Genuine O2 emails will always include the last four digits of your mobi=
le number at the top. If you get one that doesn't, please forward to <span
style=3D"font-size: 8.5pt; font-family: "Arial","sans-serif&=
quot;;"><a href=3D"phishing@o2.co.uk" style=3D"font-family:'frutiger-55roma=
n', Lucida Sans Unicode, Lucida Grande, sans-serif; font-size:10px; line-he=
ight:16px; mso-line-height-rule:exactly; color:#0019A5;"> phishing@o2.co.uk=
</a></span> so we can take a look. Tell me more about </span> <span style=
=3D""> <a href=3D"http://www.o2.co.uk/help/everything-else/phishing"><span
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:10px; line-height:16px; mso-line-height-rule:exactl=
y; color:#0019A5;">phishing.</span></a></span><span><o:p></o:p></span>
</p>
<p style=3D"margin: 0cm 0cm 6pt;"> <span
style=3D"font-family:'frutiger-55roman', Lucida Sans Unicode, Lucida Grande=
, sans-serif; font-size:10px; line-height:16px; mso-line-height-rule:exactl=
y; color:#555555; padding-bottom:14px; text-align:left;">Telef=C3=B3nica
Europe plc. 260 Bath Road, Slough, Berkshire SL1 4DX
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