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Subject: Please Read: Transitioning to Multi-factor Authentication on your Rackspace
account
From: Rackspace Notifications <no-reply@notifications.rackspace.com>
To: admin@showfile.com
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"notification_id": "21c0a09c-678d-41a6-9d2a-55b4a9588974",
"speakeasy_account_number": "10033994", "speakeasy_account_type": "cloud",
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Message-Id: <20240307144450.423cf93568e594e4@notifications.rackspace.com>
--4977a242dd18ce335631bdb91007b929c75d54d12c2b513af17220f8c053
Content-Transfer-Encoding: quoted-printable
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Dear Customer,
Thank you for being a valued Rackspace Technology customer.=20
Starting on Tuesday, March 26, 2024, Rackspace mandates multi-factor authen=
tication (MFA) for all customers that access MyCloud (login.rackspace.com) =
portal. From this date, you must use a secondary authentication method to a=
ccess your Rackspace portal account.
If you have already MFA set up for your account, there is no need to take a=
ction from your end and you may skip the rest of this correspondence if you=
prefer to.=20
As you know, aggressive cyber-attacks on businesses, governments and nonpro=
fits from both individuals and state-sponsored hacker collectives continue =
to evolve. One of the easiest ways you can protect yourself is to enable ou=
r free multifactor authentication (MFA) tool on your account. =20
Importantly, MFA is highly effective in guarding access to your account. Fa=
iling to enable MFA on your account leaves your account open to attack from=
bad actors around the world. Prevent data theft, infrastructure destructi=
on and high bills from these bad actors by taking a few minutes to enable M=
FA.
To enable MFA on My Cloud, please follow the instructions in this link: ht=
tps://docs.rackspace.com/docs/cloud-article-for-configuring-multi-factor-au=
thentication
If you are using API integrations to Rackspace Cloud APIs, you will need to=
ensure that your integration will continue to function after this work is =
completed.
If your application authenticates using an API key today, then it won=E2=80=
=99t be affected. If it authenticates using username and password credentia=
ls, then the easiest solution is to switch to API key authentication, which=
you can view and reset by following instructions in this link: https://doc=
s.rackspace.com/docs/view-and-reset-your-api-key.=20
Alternatively, you can implement MFA authentication within your code, as ex=
plained here: https://docs.rackspace.com/docs/multi-factor-authentication
Please take a moment to enable MFA on your account and ensure your data and=
infrastructure remain safe. =20
If you have any questions, please reach out to your support team at Rackspa=
ce.=20
Note: You do not have to take any action if you have already set up MFA for=
your account.
Sincerely,
Rackspace Technology
REF: CHG0150772
--4977a242dd18ce335631bdb91007b929c75d54d12c2b513af17220f8c053
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TF-8" />
<title></title>
<style>
table, td { border-collapse: collapse;}
td { padding-left: 20px; padding-right: 20px;
font-family: 'Roboto', sans-serif;
font-weight: 400; font-size: 16px;
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a { color: #0C7C84; text-decoration: none; cursor: pointer; }
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<link href=3D'https://fonts.googleapis.com/css?family=3DRoboto:400,=
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</head>
<body>
<table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" style=3D"widt=
h:800px;" width=3D"800">
=20
<tr>
<td>
<table width=3D"100%">
<tr>
<td style=3D"padding-top:16px; padding-bottom:0=
px; padding-left:0px; min-width:500px;">
<table width=3D"100%">
<tr style=3D"border-bottom:1px solid #D8D=
8D8;" width=3D"100%">
<td width=3D"175" style=3D"width:175p=
x">
<a href=3D"https://www.rackspace.=
com/" target=3D"_blank" style=3D"text-decoration:none">
<img src=3D"https://c0e9a7336=
2c5d06f19d6-b39ff74cb91d713ac1253c5ae00eaccb.ssl.cf1.rackcdn.com/UI/logos/P=
NG/Rackspace_Logo_bk.png" style=3D"width:150px;height:32px;padding-bottom:6=
px" width=3D"150" height=3D"32"/>
</a>
</td>
=20
</tr>
</table>
<table width=3D100%>
<tr>
=20
<td style=3D"font-weight:100; font-=
size:25px; padding-left:20px; padding-top:16px; line-height:52px">
Notification
</td>
=20
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
<tr>
<td style=3D"font-weight:100;font-size:16px;padding-top:0px=
;padding-left:20px">
<table>
=20
<tr>
<td style=3D"color:grey">Rackspace Account #:
</td>
<td style=3D"padding-left:0px;font-weight:700">=
10033994
</td>
</tr>
=20
=20
<tr>
<td style=3D"color:grey">Account Name:
</td>
<td style=3D"padding-left:0px;font-weight:700">=
Showfile.Com
</td>
</tr>
=20
<tr>
<td style=3D"color:grey">Service:
</td>
<td style=3D"padding-left:0px;font-weight:700">=
CLOUD HOSTING
</td>
</tr>
</table>
</td>
</tr>
=20
<tr>
<td style=3D"font-size:16px; padding-top:24px; padding-left=
:40px">
<p>Dear Customer,</p><p>Thank you for being a valued Ra=
ckspace Technology customer. </p><p>Starting on Tuesday, March 26, 2024, Ra=
ckspace mandates multi-factor authentication (MFA) for all customers that a=
ccess MyCloud (login.rackspace.com) portal. From this date, you must use a =
secondary authentication method to access your Rackspace portal account.</p=
><p>If you have already MFA set up for your account, there is no need to ta=
ke action from your end and you may skip the rest of this correspondence if=
you prefer to. </p><p>As you know, aggressive cyber-attacks on businesses,=
governments and nonprofits from both individuals and state-sponsored hacke=
r collectives continue to evolve. One of the easiest ways you can protect y=
ourself is to enable our free multifactor authentication (MFA) tool on your=
account. </p><p>Importantly, MFA is highly effective in guarding access t=
o your account. Failing to enable MFA on your account leaves your account o=
pen to attack from bad actors around the world. Prevent data theft, infras=
tructure destruction and high bills from these bad actors by taking a few m=
inutes to enable MFA.</p><p>To enable MFA on My Cloud, please follow the in=
structions in this link: https://docs.rackspace.com/docs/cloud-article-for=
-configuring-multi-factor-authentication</p><p>If you are using API integra=
tions to Rackspace Cloud APIs, you will need to ensure that your integratio=
n will continue to function after this work is completed.</p><p>If your app=
lication authenticates using an API key today, then it won=E2=80=99t be aff=
ected. If it authenticates using username and password credentials, then th=
e easiest solution is to switch to API key authentication, which you can vi=
ew and reset by following instructions in this link: https://docs.rackspace=
=2Ecom/docs/view-and-reset-your-api-key=
=2E </p><p>Alternatively, you can implem=
ent MFA authentication within your code, as explained here: https://docs.ra=
ckspace.com/docs/multi-factor-authentication</p><p>Please take a moment to =
enable MFA on your account and ensure your data and infrastructure remain s=
afe. </p><p>If you have any questions, please reach out to your support te=
am at Rackspace. </p><p>Note: You do not have to take any action if you hav=
e already set up MFA for your account.</p><p>Sincerely,</p><p>Rackspace Tec=
hnology</p><p>REF: CHG0150772</p>
</td>
</tr>
=20
=20
<tr>
<td style=3D"padding-bottom:36px;padding-top:24px;padding-l=
eft:40px">
<a href=3D"https://notifications.rackspace.com/cloud:10=
033994?notification=3D21c0a09c-678d-41a6-9d2a-55b4a9588974" style=3D"text-d=
ecoration:none;color:white;background-color: #006064;padding:10px;font-size=
:14px;cursor: pointer;border-radius:2px" target=3D"_blank">
VIEW NOTIFICATION
</a>
</td>
</tr>
<tr>
<td style=3D"padding: 20px 0px;">
<table align=3D"center">
<tr>
<td style=3D"font-size:14px; line-height: 14px;=
color:#000000;">
© 2024 Rackspace US. Inc.
</td>
<td style=3D"font-size:14px; line-height: 14px;=
color:#000000;padding-left:10px">
|
</td>
<td style=3D"font-size:14px; line-height: 14px;=
color:#000000;padding-left:10px">
Support: <a href=3D"tel:+1-877-934-0407">+1=
-877-934-0407</a>
</td>
</tr>
</table>
</td>
</tr>
=20
</table>
</body>
</html>
--4977a242dd18ce335631bdb91007b929c75d54d12c2b513af17220f8c053--