HEX

File: D:/hMailServer/Data/sarahharvey.com/sue/D3/{D30335DE-070D-4860-8B41-3B5AFF7865B1}.eml
Date: Wed, 05 Aug 2026 12:59:20 +0000
From: "Ben (Solitaire Smash)" <support@solitairesmash.com>
Reply-To: Solitaire Smash <support@solitairesmash.com>
To: Sue <sue@sarahharvey.com>
Message-ID: <VG572RK237Z_6a7333a8a607a_26e61c1522ae16_sprut@zendesk.com>
In-Reply-To: <VG572RK237Z@zendesk.com>
 <VG572RK237Z_6a701de440518_91d7e9d8063d74_sprut@zendesk.com>
Subject: Re: Withdrawals: Your Solitaire Smash Withdrawal #984061
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Your request (1246635) has been updated. To add additional comments, repl=
y to this email.
----------------------------------------------

Ben, Aug 5, 2026, 15:59 GMT+3

Hi Sue,

Your withdrawal request for **$249.00** has been successfully processed.

### Withdrawal Details

Processed Date Transaction Type Payment Method Amount
Aug 5, 2026 Refund PayPal (sue@sarahharvey.com) $55.00
Aug 5, 2026 Refund PayPal (sue@sarahharvey.com) $60.00
Aug 5, 2026 Refund PayPal (sue@sarahharvey.com) $65.00
Aug 5, 2026 Refund PayPal (sue@sarahharvey.com) $45.00
Aug 5, 2026 Refund PayPal (sue@sarahharvey.com) $24.00

Withdrawals may be completed as refunds, transfers, or a combination of b=
oth.

**Refund:** One or more previous purchases were reversed. You won't see a=
 new incoming transaction - the refunded amounts will appear as reversed =
charges.

**Transfer:** The funds were sent as a new payout to the listed payment m=
ethod.

### Please note:

Refunds to cards or Apple Pay may take up to **14 business days** to appe=
ar, depending on your bank.

If the refund isn't visible after 14 business days, we recommend contacti=
ng your bank or card provider. If you still need help, feel free to reach=
 out to us.

Thank you for playing!

Kind regards,
Ben

Solitaire Smash

----------------------------------------------

Sue, Aug 3, 2026, 07:49 GMT+3

Hi Sue,

We just received your request for a withdrawal for **$250** to be process=
ed at sue@sarahharvey.com

### Withdrawal Details:

- Withdrawal Amount: **$250 USD**
- Withdrawal Processing Fee: **$1 USD**
- Withdrawal Amount Due: **$249.00 USD**

Your withdrawal's reference number is: **984061**

Your player ID is: 66641af642753a1843471317

Your withdrawal request is currently being reviewed by our payments team =
and we will update you the moment it has been completed.

### Attention:

1. It may take up to 14 business days for your withdrawal to be processed=
.
2. You may be asked for additional verification documentation in order to=
 complete your withdrawal.
3. A $1 withdrawal processing fee will be deducted from your withdrawal.
4. Your withdrawal may be processed as refunds back to your original paym=
ent methods rather than being sent directly to PayPal.

If you have any questions regarding your withdrawal, or anything else, pl=
ease don't hesitate to contact us at any time!

Best regards,
Solitaire Smash Payouts Team

--------------------------------
This email is a service from Solitaire Smash.









[VG572R-K237Z]=

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nde',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;">
    <p dir=3D"ltr">Your request (1246635) has been updated. To add additi=
onal comments, reply to this email.<br></p><div style=3D"margin-top: 25px=
" data-version=3D"2"><table class=3D"zd-liquid-comment" width=3D"100%" ce=
llpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation">  <t=
body><tr>    <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px=
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ng=3D"0" border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation"=
>        <tbody><tr>                      <td valign=3D"top" style=3D"pad=
ding: 0 15px 0 15px; width: 40px;">              <img width=3D"40" height=
=3D"40" alt=3D"" style=3D"height: auto; line-height: 100%; outline: none;=
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px; border-radius: 5px;" src=3D"https://playperfect.zendesk.com/system/ph=
otos/31901050472477/ChatGPT_Image_Nov_19__2025__09_09_34_AM.png">        =
    </td>                    <td width=3D"100%" style=3D"padding: 0; marg=
in: 0;" valign=3D"top">            <p style=3D"font-family:'Lucida Grande=
','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-siz=
e: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0; =
color:#1b1d1e;" dir=3D"ltr">                                             =
   <strong>Ben</strong> (Solitaire Smash)                                =
          </p>            <p style=3D"font-family:'Lucida Grande','Lucida=
 Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; =
line-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:=
#bbbbbb;" dir=3D"ltr">              Aug 5, 2026, 15:59 GMT+3            <=
/p>                                    <div class=3D"zd-comment" dir=3D"a=
uto" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;"><div st=
yle=3D"max-width: 600px;"><p style=3D"font-size: 14px; line-height: 24px;=
 color: #333; margin: 16px 0;" dir=3D"ltr">Hi Sue,</p><p style=3D"font-si=
ze: 14px; line-height: 24px; color: #333; margin: 16px 0;" dir=3D"ltr">Yo=
ur withdrawal request for <strong>$249.00</strong> has been successfully =
processed.</p><h3 style=3D"font-size: 18px; font-weight: 600; color: #444=
; border-bottom-width: 1px; border-bottom-color: #ddd; border-bottom-styl=
e: solid; padding-bottom: 8px; text-transform: none; line-height: 24px; m=
argin: 32px 0 16px;" dir=3D"auto">Withdrawal Details</h3><table style=3D"=
width: 100%; border-collapse: collapse; font-size: 1em; margin: 16px 0;">=
<thead><tr><th style=3D"background-color: #f5f5f5; text-align: left; font=
-size: 14px; font-weight: 600; vertical-align: top; padding: 10px; border=
: 1px solid #ddd;" align=3D"left" bgcolor=3D"#f5f5f5" valign=3D"top">Proc=
essed Date</th><th style=3D"background-color: #f5f5f5; text-align: left; =
font-size: 14px; font-weight: 600; vertical-align: top; padding: 10px; bo=
rder: 1px solid #ddd;" align=3D"left" bgcolor=3D"#f5f5f5" valign=3D"top">=
Transaction Type</th><th style=3D"background-color: #f5f5f5; text-align: =
left; font-size: 14px; font-weight: 600; vertical-align: top; padding: 10=
px; border: 1px solid #ddd;" align=3D"left" bgcolor=3D"#f5f5f5" valign=3D=
"top">Payment Method</th><th style=3D"background-color: #f5f5f5; text-ali=
gn: left; font-size: 14px; font-weight: 600; vertical-align: top; padding=
: 10px; border: 1px solid #ddd;" align=3D"left" bgcolor=3D"#f5f5f5" valig=
n=3D"top">Amount</th></tr></thead><tbody><tr><td style=3D"font-size: 14px=
; vertical-align: top; padding: 10px; border: 1px solid #ddd;" valign=3D"=
top">Aug 5, 2026</td><td style=3D"font-size: 14px; vertical-align: top; p=
adding: 10px; border: 1px solid #ddd;" valign=3D"top">Refund</td><td styl=
e=3D"font-size: 14px; vertical-align: top; padding: 10px; border: 1px sol=
id #ddd;" valign=3D"top">PayPal (sue@sarahharvey.com)</td><td style=3D"fo=
nt-size: 14px; vertical-align: top; padding: 10px; border: 1px solid #ddd=
;" valign=3D"top">$55.00</td></tr><tr><td style=3D"font-size: 14px; verti=
cal-align: top; padding: 10px; border: 1px solid #ddd;" valign=3D"top">Au=
g 5, 2026</td><td style=3D"font-size: 14px; vertical-align: top; padding:=
 10px; border: 1px solid #ddd;" valign=3D"top">Refund</td><td style=3D"fo=
nt-size: 14px; vertical-align: top; padding: 10px; border: 1px solid #ddd=
;" valign=3D"top">PayPal (sue@sarahharvey.com)</td><td style=3D"font-size=
: 14px; vertical-align: top; padding: 10px; border: 1px solid #ddd;" vali=
gn=3D"top">$60.00</td></tr><tr><td style=3D"font-size: 14px; vertical-ali=
gn: top; padding: 10px; border: 1px solid #ddd;" valign=3D"top">Aug 5, 20=
26</td><td style=3D"font-size: 14px; vertical-align: top; padding: 10px; =
border: 1px solid #ddd;" valign=3D"top">Refund</td><td style=3D"font-size=
: 14px; vertical-align: top; padding: 10px; border: 1px solid #ddd;" vali=
gn=3D"top">PayPal (sue@sarahharvey.com)</td><td style=3D"font-size: 14px;=
 vertical-align: top; padding: 10px; border: 1px solid #ddd;" valign=3D"t=
op">$65.00</td></tr><tr><td style=3D"font-size: 14px; vertical-align: top=
; padding: 10px; border: 1px solid #ddd;" valign=3D"top">Aug 5, 2026</td>=
<td style=3D"font-size: 14px; vertical-align: top; padding: 10px; border:=
 1px solid #ddd;" valign=3D"top">Refund</td><td style=3D"font-size: 14px;=
 vertical-align: top; padding: 10px; border: 1px solid #ddd;" valign=3D"t=
op">PayPal (sue@sarahharvey.com)</td><td style=3D"font-size: 14px; vertic=
al-align: top; padding: 10px; border: 1px solid #ddd;" valign=3D"top">$45=
.00</td></tr><tr><td style=3D"font-size: 14px; vertical-align: top; paddi=
ng: 10px; border: 1px solid #ddd;" valign=3D"top">Aug 5, 2026</td><td sty=
le=3D"font-size: 14px; vertical-align: top; padding: 10px; border: 1px so=
lid #ddd;" valign=3D"top">Refund</td><td style=3D"font-size: 14px; vertic=
al-align: top; padding: 10px; border: 1px solid #ddd;" valign=3D"top">Pay=
Pal (sue@sarahharvey.com)</td><td style=3D"font-size: 14px; vertical-alig=
n: top; padding: 10px; border: 1px solid #ddd;" valign=3D"top">$24.00</td=
></tr></tbody></table><p style=3D"font-size: 14px; line-height: 24px; col=
or: #333; margin: 16px 0;" dir=3D"ltr">Withdrawals may be completed as re=
funds, transfers, or a combination of both.</p><p style=3D"font-size: 14p=
x; line-height: 24px; color: #333; margin: 16px 0;" dir=3D"ltr"><strong>R=
efund:</strong> One or more previous purchases were reversed. You won't s=
ee a new incoming transaction - the refunded amounts will appear as rever=
sed charges.</p><p style=3D"font-size: 14px; line-height: 24px; color: #3=
33; margin: 16px 0;" dir=3D"ltr"><strong>Transfer:</strong> The funds wer=
e sent as a new payout to the listed payment method.</p><h3 style=3D"font=
-size: 18px; font-weight: 600; color: #444; border-bottom-width: 1px; bor=
der-bottom-color: #ddd; border-bottom-style: solid; padding-bottom: 8px; =
text-transform: none; line-height: 24px; margin: 32px 0 16px;" dir=3D"aut=
o">Please note:</h3><p style=3D"font-size: 14px; line-height: 24px; color=
: #333; margin: 16px 0;" dir=3D"ltr">Refunds to cards or Apple Pay may ta=
ke up to <strong>14 business days</strong> to appear, depending on your b=
ank.</p><p style=3D"font-size: 14px; line-height: 24px; color: #333; marg=
in: 16px 0;" dir=3D"ltr">If the refund isn't visible after 14 business da=
ys, we recommend contacting your bank or card provider. If you still need=
 help, feel free to reach out to us.</p><p style=3D"font-size: 14px; line=
-height: 24px; color: #333; margin: 16px 0;" dir=3D"ltr">Thank you for pl=
aying!</p></div><div class=3D"signature"><p dir=3D"ltr" style=3D"color: #=
2b2e2f; line-height: 22px; margin: 15px 0;">Kind regards,<br>
Ben</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin:=
 15px 0;">Solitaire Smash</p></div></div><p dir=3D"ltr">                 =
     </p></td>        </tr>      </tbody></table>    </td>  </tr></tbody>=
</table><p dir=3D"ltr"></p><table class=3D"zd-liquid-comment" width=3D"10=
0%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation=
">  <tbody><tr>    <td width=3D"100%" style=3D"padding: 15px 0; border-to=
p: 1px dotted #c5c5c5;">      <table width=3D"100%" cellpadding=3D"0" cel=
lspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" role=3D"present=
ation">        <tbody><tr>                      <td valign=3D"top" style=3D=
"padding: 0 15px 0 15px; width: 40px;">              <img width=3D"40" he=
ight=3D"40" alt=3D"" style=3D"height: auto; line-height: 100%; outline: n=
one; text-decoration: none; -webkit-border-radius: 5px; -moz-border-radiu=
s: 5px; border-radius: 5px;" src=3D"https://playperfect.zendesk.com/image=
s/2016/default-avatar-80.png">            </td>                    <td wi=
dth=3D"100%" style=3D"padding: 0; margin: 0;" valign=3D"top">            =
<p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida San=
s',Verdana,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin-=
bottom: 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr">       =
                       <strong>Sue</strong>                          </p>=
            <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode'=
,'Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: 2=
5px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D=
"ltr">              Aug 3, 2026, 07:49 GMT+3            </p>             =
                       <div class=3D"zd-comment" dir=3D"auto" style=3D"co=
lor: #2b2e2f; line-height: 22px; margin: 15px 0;"><p dir=3D"ltr" style=3D=
"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Hi Sue,</p><p dir=3D=
"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">We jus=
t received your request for a withdrawal for <strong>$250</strong> to be =
processed at sue@sarahharvey.com</p><h3 dir=3D"auto" style=3D"color: #333=
; font-weight: bold; text-transform: none; font-size: 18px; line-height: =
24px; margin: 5px 0;">Withdrawal Details:</h3><ul dir=3D"auto" style=3D"p=
adding-left: 15px; list-style-type: disc; margin: 10px 0 15px 30px;"><li =
style=3D"line-height: 22px; margin: 10px 0;">Withdrawal Amount: <strong>$=
250 USD</strong></li><li style=3D"line-height: 22px; margin: 10px 0;">Wit=
hdrawal Processing Fee: <strong>$1 USD</strong></li><li style=3D"line-hei=
ght: 22px; margin: 10px 0;">Withdrawal Amount Due: <strong>$249.00 USD</s=
trong></li></ul><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px=
; margin: 15px 0;">Your withdrawal's reference number is: <strong>984061<=
/strong></p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; ma=
rgin: 15px 0;">Your player ID is: 66641af642753a1843471317</p><p dir=3D"l=
tr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Your wit=
hdrawal request is currently being reviewed by our payments team and we w=
ill update you the moment it has been completed.</p><h3 dir=3D"auto" styl=
e=3D"color: #333; font-weight: bold; text-transform: none; font-size: 18p=
x; line-height: 24px; margin: 5px 0;">Attention:</h3><ol dir=3D"auto" sty=
le=3D"padding-left: 15px; list-style-type: decimal; margin: 10px 0 15px 3=
0px;"><li style=3D"margin: 10px 0;">It may take up to 14 business days fo=
r your withdrawal to be processed.</li><li style=3D"margin: 10px 0;">You =
may be asked for additional verification documentation in order to comple=
te your withdrawal.</li><li style=3D"margin: 10px 0;">A $1 withdrawal pro=
cessing fee will be deducted from your withdrawal.</li><li style=3D"margi=
n: 10px 0;">Your withdrawal may be processed as refunds back to your orig=
inal payment methods rather than being sent directly to PayPal.</li></ol>=
<p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0=
;">If you have any questions regarding your withdrawal, or anything else,=
 please don't hesitate to contact us at any time!</p><p dir=3D"ltr" style=
=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Best regards,<br>=
Solitaire Smash Payouts Team</p></div><p dir=3D"ltr">                    =
  </p></td>        </tr>      </tbody></table>    </td>  </tr></tbody></t=
able></div>
  </div>
  <div style=3D"padding: 10px; line-height: 1.5; font-family: 'Lucida Gra=
nde',Verdana,Arial,sans-serif; font-size: 12px; color: #aaaaaa; margin: 1=
0px 0 14px 0; padding-top: 10px; border-top: 1px solid #eeeeee;">
  </div>
<span style=3D"color:#FFFFFF" aria-hidden=3D"true" class=3D"zd_encoded_id=
">[VG572R-K237Z]</span>

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