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From: Susan Home <sue@sarahharvey.com>
Mime-Version: 1.0 (1.0)
Date: Fri, 22 Dec 2017 23:34:12 +0000
Subject: Re: Two accounts [Incident: 171218-001179]
Message-Id: <CE8ED281-19A3-44D5-BEC6-E30E2D1FB77F@sarahharvey.com>
References: <RNTT.AvMZ8Ap2Dv8Q~bdZGqca~yI5jJEqXsH~inFw0Dj~PP_5.1513593438.3C~OJ9Yt6DFij48!@webgb16.int.rightnowtech.com>
In-Reply-To: <RNTT.AvMZ8Ap2Dv8Q~bdZGqca~yI5jJEqXsH~inFw0Dj~PP_5.1513593438.3C~OJ9Yt6DFij48!@webgb16.int.rightnowtech.com>
To: 888ladies <support@888ladies.com>
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I have tried to reset my password on the login details but will not reset?
Sent from my iPhone
> On 18 Dec 2017, at 10:37, 888ladies <support@888ladies.com> wrote:
>=20
>=20
> Subject
>=20
> Two accounts
> Question Reference # 171218-001179
>=20
> Response (18/12/2017 11.37 AM)
> Dear Susan,
>=20
> Alias: rubyred060- Player ID#:2029557208
>=20
> Thank you for contacting us.
>=20
> This e-mail serves to confirm that your duplicate account, with the userna=
me scoobysue60 has been closed within our system, Susan. Once playing, you w=
ould be required to use your original account with the username rubyred060.=20=
>=20
> Please be advised that you need to go to the site and select the forgotten=
password option. You then need to enter the email address you registered on=
your account.
>=20
> Once you receive the email via your inbox, simply copy the link instead of=
clicking on it and paste it into your browser, then hit send/enter to load t=
he page.
>=20
> You will then be able to change your password. Once you have changed it, t=
ry logging in again.
>=20
> Please note that the link expires in 72 hours, therefore it is advised tha=
t this be done in a very quick timeframe.
>=20
> For future purposes, please feel free to contact our Support Team in the e=
vent that you experience login difficulties on your currently active account=
.
>=20
> Have a great day Susan!
>=20
> Kind regards,
>=20
> Tanicia J.
> Member Support Representative
> Support@888ladies.com
> http://www.888ladies.com
>=20
> **************************************************************************=
*
> Note: Please do not disclose your password to any individual/organization c=
laiming to represent or representing 888ladies . If you receive an e-mail or=
phone call from anyone requesting you to provide your password, please repo=
rt it to us immediately. Our Member Support Department is available 24/7 to a=
ssist: http://www.888ladies.com/skin/help/bingo-help.php#contact. To help us=
locate your details and provide you with quick assistance, login to your ac=
count and press the F4 key on your keyboard to get your Support ID, and prov=
ide it in all your contacts with us.
> **************************************************************************=
*
> 18+ Play responsibly! http://www.888ladies.com/responsible-gaming- /
> Auto-Response (18/12/2017 10.56 AM)
> Thank you for your enquiry (Ref.: 171218-001179), received on 18/12/2017 1=
0.56 AM. One of our customer service representatives will respond to your me=
ssage shortly.
>=20
> Kind regards,
>=20
> 888ladies Bingo Support Manager
>=20
> http://www.888ladies.com
> Customer (18/12/2017 10.56 AM)
> Please can you help I registered an account last night not realising I had=
already had an account I have forgotten my password and it keeps going back=
to me old user name I gave scoobysue60 and rubyshoes60 can you please close=
scoobysue60 so I can reset my password
>=20
> Sue Home
> 30 Warwick Road
> Wolston
> Coventry
> Cv8 3ha=20
> Dob 11 4 1957
> Sent from my iPhone
> [---001:002108:15117---]
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<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">I have tried to reset my password on the login details but will not reset?<br><br><div id="AppleMailSignature">Sent from my iPhone</div><div><br>On 18 Dec 2017, at 10:37, 888ladies <<a href="mailto:support@888ladies.com">support@888ladies.com</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<h1 style="FONT-SIZE: 1em; FONT-WEIGHT: bold; COLOR: #848484">Subject</h1>
<div><span style="FONT-WEIGHT: bold">Two accounts</span></div>
<h1 style="FONT-SIZE: 9pt; FONT-WEIGHT: bold; COLOR: #848484">Question Reference # 171218-001179</h1>
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<div style="font-size: 0.9em; border: 1px solid #CCC; background-color: #CFC"><span style="FONT-SIZE: 10pt; COLOR: #4f4f4f">Response (18/12/2017 11.37 AM)</span></div>
<div style="font-size: 0.9em; border: 1px solid #BBB; padding: 10px">
Dear Susan,<br><br>Alias: rubyred060- Player ID#:2029557208<br><br>Thank you for contacting us.<br><br>This e-mail serves to confirm that your duplicate account, with the username scoobysue60 has been closed within our system, Susan. Once playing, you would be required to use your original account with the username rubyred060. <br><br>Please be advised that you need to go to the site and select the forgotten password option. You then need to enter the email address you registered on your account.<br><br>Once you receive the email via your inbox, simply copy the link instead of clicking on it and paste it into your browser, then hit send/enter to load the page.<br><br>You will then be able to change your password. Once you have changed it, try logging in
again.<br><br>Please note that the link expires in 72 hours, therefore it is advised that this be done in a very quick timeframe.<br><br>For future purposes, please feel free to contact our Support Team in the event that you experience login difficulties on your currently active account.<br><br>Have a great day Susan!<br><br>Kind regards,<br><br>Tanicia J.<br>Member Support Representative<br><a href="mailto:Support@888ladies.com">Support@888ladies.com</a><br><a href="http://www.888ladies.com" target="_blank">http://www.888ladies.com</a><br><br>***************************************************************************<br>Note: Please do not disclose your password to any individual/organization claiming to represent or representing 888ladies . If you
receive an e-mail or phone call from anyone requesting you to provide your password, please report it to us immediately. Our Member Support Department is available 24/7 to assist: <a href="http://www.888ladies.com/skin/help/bingo-help.php#contact" target="_blank">http://www.888ladies.com/skin/help/bingo-help.php#contact</a>. To help us locate your details and provide you with quick assistance, login to your account and press the F4 key on your keyboard to get your Support ID, and provide it in all your contacts with us.<br>***************************************************************************<br>18+ Play responsibly! <a href="http://www.888ladies.com/responsible-gaming-" target="_blank">http://www.888ladies.com/responsible-gaming-</a> /
</div>
<div style="font-size: 0.9em; border: 1px solid #CCC; background-color: #FC9"><span style="FONT-SIZE: 10pt; COLOR: #4f4f4f">Auto-Response (18/12/2017 10.56 AM)</span></div>
<div style="font-size: 0.9em; border: 1px solid #BBB; padding: 10px">
Thank you for your enquiry (Ref.: 171218-001179), received on 18/12/2017 10.56 AM. One of our customer service representatives will respond to your message shortly.<br><br>Kind regards,<br><br>888ladies Bingo Support Manager<br><br><a href="http://www.888ladies.com" target="_blank">http://www.888ladies.com</a>
</div>
<div style="font-size: 0.9em; border: 1px solid #CCC; background-color: #CFF"><span style="FONT-SIZE: 10pt; COLOR: #4f4f4f">Customer (18/12/2017 10.56 AM)</span></div>
<div style="font-size: 0.9em; border: 1px solid #BBB; background-color: #FFF; padding: 10px">
Please can you help I registered an account last night not realising I had already had an account I have forgotten my password and it keeps going back to me old user name I gave scoobysue60 and rubyshoes60 can you please close scoobysue60 so I can reset my password<br><br>Sue Home<br>30 Warwick Road<br>Wolston<br>Coventry<br>Cv8 3ha <br>Dob 11 4 1957<br>Sent from my iPhone
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