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From: Susan Home <sue@sarahharvey.com>
Mime-Version: 1.0 (1.0)
Subject: Re: JD
Date: Wed, 24 Aug 2022 14:58:25 +0100
Message-Id: <B4BFA87E-4757-4303-B344-1632E46E311E@sarahharvey.com>
References: <CAGNiGB726nuXVFun8Bg3m91hx9t+q00iX=6MTin0Ntq4mhDyrg@mail.gmail.com>
In-Reply-To: <CAGNiGB726nuXVFun8Bg3m91hx9t+q00iX=6MTin0Ntq4mhDyrg@mail.gmail.com>
To: Irina Burakova <irina.burakova@gmail.com>

Yes no worries will organize you will receive a teams from Alison=20

Regards

Sue=20

Sent from my iPhone

> On Aug 24, 2022, at 2:41 PM, Irina Burakova <irina.burakova@gmail.com> wro=
te:
>=20
> =EF=BB=BFHi Sue,
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> can we please do tomorrow morning as I need to prepare for the interview?
>=20
> Thanks
>=20
>> On Wed, Aug 24, 2022 at 2:35 PM Susan Home <sue@sarahharvey.com> wrote:
>>=20
>> Irena
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>> Can you do a teams this afternoon? Or tomorrow morning
>>=20
>> Regards
>>=20
>> Sue
>>=20
>> Sent from my iPhone
>>=20
>>>> On Aug 23, 2022, at 4:55 PM, Irina Burakova <irina.burakova@gmail.com> w=
rote:
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>>> =EF=BB=BFHi Sue,
>>>=20
>>> I am absolutely fine with the work description and an extra brief TUI
>>> HR has provided.
>>> It is ok not to deal with the customers directly and instead manage
>>> their booking and other details on the system, which is more
>>> preferable for me.
>>> I have not been working directly with the customers as a Customer
>>> Service adviser would normally do.
>>> In my recent job I was supporting CS to solve the customers' problems
>>> (working on the system), and this was just a part of the wide range of
>>> my daily activities and tasks (how it is indicated in my CV and could
>>> be explained in greater detail in the job interview).
>>> I am glad TUI offers permanent opportunities and would like to have a
>>> meeting with them.
>>>=20
>>> Regards
>>> Irina Burakova
>>>=20
>>>> On Tue, Aug 23, 2022 at 4:33 PM <sue@sarahharvey.com> wrote:
>>>>=20
>>>> Irena
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>> Good to talk to you earlier see the attached JD with extra brief from o=
ne of the managers =C2=A311 per hour normal office hours Mon-Fri
>>>>=20
>>>>=20
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>>>> I have just been given an extra brief from TUI HR, the role will not be=
 dealing with customers more internal staff so let me know you are okay stil=
l with this:-
>>>>=20
>>>> I just wanted to clarify the role which we have available does not invo=
lve speaking to customers on the telephone. The main task is around fixing c=
ustomer bookings using internal systems and speaking with internal colleague=
s where required. It requires great attention to detail, analytical & invest=
igatory skills as well as being computer literate navigating through differe=
nt internal systems as well as Microsoft Excel & Teams. The tasks being comp=
leted are very repetitive, although the individual outcomes may differ. The i=
deal candidate will meet the above skillsets and also be ok with repetitive t=
asks working both individually as well as part of a team.
>>>>=20
>>>>=20
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>>>> If you are interested there is half an hour brief teams and then a star=
t. TUI have said there could be opportunities for the right candidates on a p=
erm basis.
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>> Regards
>>>>=20
>>>>=20
>>>>=20
>>>> Sue
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>>=20
>>>> Sue Home
>>>>=20
>>>> Senior Consultant
>>>> Sarah Harvey Limited
>>>> 15 Rural Innovation Centre
>>>>=20
>>>> Kenilworth
>>>> Warwickshire
>>>> CV8 2LG
>>>> Tel: +0044(0)01926450545
>>>> Mobile:+44(0)7714734418
>>>>=20
>>>>=20
>>>>=20
>>>> We respect our clients' privacy. Your personal details will not be shar=
ed with third parties as per Sarah Harvey GDPR policy. By submitting your de=
tails you consent to being contacted by Sarah Harvey Limited by telephone an=
d email for this and similar positions. Please see our website for further G=
DPR information at www.sarahharvey.com.
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