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From: Susan Home <sue@sarahharvey.com>
Mime-Version: 1.0 (1.0)
Subject: Re: Payment
Date: Mon, 2 Mar 2026 09:25:04 +0000
Message-Id: <B5999655-2EFA-4070-A540-6167FDD1A080@sarahharvey.com>
References: <2260447d-cec051ac-1772295672-215560901465819-2123105@outbound-eu.intercom.myorganicapps.com>
In-Reply-To: <2260447d-cec051ac-1772295672-215560901465819-2123105@outbound-eu.intercom.myorganicapps.com>
To: Mary from OrganicApps <support@myorganicapps.com>
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Yes I accept the offer=20
Sent from my iPhone
> On Feb 28, 2026, at 4:21=E2=80=AFPM, Mary from OrganicApps <support@myorga=
nicapps.com> wrote:
>=20
> =EF=BB=BF
> Hello,
>=20
> We=E2=80=99re truly sorry to hear that you're upset, and we completely und=
erstand your frustration.
>=20
> However, we=E2=80=99d like to clarify that this purchase was authorized wh=
en you signed up. Before the first payment was processed, the terms of our s=
ubscription were clearly outlined on our website, stating that the cost of t=
he plan is charged upfront and will automatically renew after it expires.
>=20
> To avoid being charged, the subscription should be canceled at least one d=
ay before the renewal date.
>=20
> We would like to make it up to you by offering a partial refund of 20 USD.=
Please let us know if you accept this offer.
>=20
> Best regards,
> Your OrganicApps Team
--Apple-Mail-B9941911-E4FF-4F25-A5A6-ADDC15BF638E
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">Yes I accept the offer <br id=3D"lineB=
reakAtBeginningOfSignature"><div dir=3D"ltr">Sent from my iPhone</div><div d=
ir=3D"ltr"><br><blockquote type=3D"cite">On Feb 28, 2026, at 4:21=E2=80=AFPM=
, Mary from OrganicApps <support@myorganicapps.com> wrote:<br><br></bl=
ockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF
<meta content=3D"text/html; charset=3Dutf-8" http-equiv=3D"Content-Type">
<meta name=3D"viewport" content=3D"width=3Ddevice-width">
<meta name=3D"format-detection" content=3D"telephone=3Dno">
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rtant;display:none!important;line-height:0px!important;"><img border=3D"0" w=
idth=3D"1" height=3D"1" src=3D"https://myorganicapps.intercom-mail.eu/q/NIt2=
HxHlQJFDD7hQR1y5wg~~/AAAzhhA~/Vs2I60zhn5UO_HXRUw-DnKLoY9ECP8-E0XCIdxEDloIXSV=
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<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;">Hello,</p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;"><br></p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;">We=E2=80=99re t=
ruly sorry to hear that you're upset, and we completely understand your frus=
tration.</p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;"><br></p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;">However, we=E2=
=80=99d like to clarify that this purchase was <b>authorized</b> when you si=
gned up. Before the first payment was processed, the terms of our subscripti=
on were clearly outlined on our website, stating that the <b>cost of the pla=
n is charged upfront</b> and will <b>automatically renew</b> after it expire=
s.</p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;"><br></p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;">To avoid being=
charged, the <b>subscription should be canceled at least one day before the=
renewal date</b>.</p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;"><br></p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;"><b>We would li=
ke to make it up to you by offering a partial refund of 20 USD. Please let u=
s know if you accept this offer.</b></p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;"><br></p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;">Best regards,<=
/p>
<p class=3D"no-margin" style=3D"min-height: 15px; margin: 0;">Your OrganicAp=
ps Team</p>
</div>
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0;">
<div class=3D"email_signature" style=3D"">
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=20
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=20
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<img border=3D"0" width=3D"1" height=3D"1" alt=3D"" src=3D"https://myorganic=
apps.intercom-mail.eu/q/LqXYBIK92E5hn_mj8SSj-w~~/AAAzhhA~/Q415fYwogDWBtttK8r=
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</div></blockquote></body></html>=
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