File: D:/hMailServer/Data/sarahharvey.com/sue/3F/{3F91263D-268F-4A55-866D-9EBB23878A83}.eml
Content-Type: multipart/alternative;
boundary=Apple-Mail-5E938723-7E2D-498A-B586-3CA960C314D4
Content-Transfer-Encoding: 7bit
From: Susan Home <sue@sarahharvey.com>
Mime-Version: 1.0 (1.0)
Subject: Re: Order not received
Date: Wed, 21 Jan 2026 10:47:34 +0000
Message-Id: <C14B1DB8-8A52-4FE0-9781-5968E0D2FDE9@sarahharvey.com>
References: <D9AFF727-0A34-45BC-8AC7-9837A663AC9D@sarahharvey.com>
In-Reply-To: <D9AFF727-0A34-45BC-8AC7-9837A663AC9D@sarahharvey.com>
To: service@yaofeimvp.com
--Apple-Mail-5E938723-7E2D-498A-B586-3CA960C314D4
Content-Type: text/plain;
charset=utf-8
Content-Transfer-Encoding: quoted-printable
I have now found this order the delivery person put it in a place that was h=
ard to find.
However I want to return those item can you let me know the steps to do this=
pls it=E2=80=99s not the product I thought it was, no instructions and not a=
product I want to use.
Thank you=20
Sent from my iPhone
> On Jan 19, 2026, at 12:33=E2=80=AFAM, Susan Home <sue@sarahharvey.com> wro=
te:
>=20
> =EF=BB=BFThe order has not been delivered as stated on my first email we h=
ave cameras and have checked them no delivery driver arrived at our house at=
the time stated, it=E2=80=99s not my responsibility to chase your currier i=
t=E2=80=99s for you to do that? The items were NOT delivered.
> Sent from my iPhone
>=20
>>> On Jan 19, 2026, at 12:00=E2=80=AFAM, service@yaofeimvp.com wrote:
>>>=20
>> =EF=BB=BFDear Susan,
>>=20
>> Thank you for contacting us regarding the delivery of your recent order.
>>=20
>> After investigating the matter thoroughly, we have confirmed that the car=
rier has marked your order as delivered. This typically means that the packa=
ge has been successfully delivered to the address provided at the time of pu=
rchase.
>>=20
>> Here are a few steps you can take to locate your package:
>> 1.Check with Household Members: Sometimes, another household member may h=
ave accepted the package on your behalf.
>> 2.Check Around Your Property: Carriers may leave packages in inconspicuou=
s places like porches, behind bushes, or with neighbors.
>> 3.Contact the Carrier: Sometimes carriers mark packages as delivered prem=
aturely. Contacting them directly with your tracking number can provide addi=
tional details.
>>=20
>> If you are still unable to locate your package after following these step=
s, please let us know. We are committed to resolving this issue and ensuring=
your satisfaction.
>>=20
>> Best regards,
>>=20
>>=20
>> Mon Jan 19 07:06:59 CST 2026=EF=BC=8C"sue" <sue@sarahharvey.com>wrote:
>>=20
>> I have not received this order IUAL2473 Yodel said they delivered it at 6=
.30 pm we have checked our cameras and there had not been any delivery at th=
is time. Can you look into this please Regards Susan Home 07714734418 30 War=
wick Road Wolston Coventry Cv8 3HA Sent from my iPhone
--Apple-Mail-5E938723-7E2D-498A-B586-3CA960C314D4
Content-Type: text/html;
charset=utf-8
Content-Transfer-Encoding: quoted-printable
<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">I have now found this order the delivery pe=
rson put it in a place that was hard to find.<div><br></div><div>However I w=
ant to return those item can you let me know the steps to do this pls it=E2=80=
=99s not the product I thought it was, no instructions and not a product I w=
ant to use.</div><div><br></div><div>Thank you </div><div><div dir=3D"l=
tr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D"cite">=
On Jan 19, 2026, at 12:33=E2=80=AFAM, Susan Home <sue@sarahharvey.com>=
wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr"=
>=EF=BB=BF<meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8">The order has not been delivered as stated on my first email we have c=
ameras and have checked them no delivery driver arrived at our house at the t=
ime stated, it=E2=80=99s not my responsibility to chase your currier it=E2=80=
=99s for you to do that? The items were NOT delivered.<div><div dir=3D"ltr">=
Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D"cite">On J=
an 19, 2026, at 12:00=E2=80=AFAM, service@yaofeimvp.com wrote:<br><br></bloc=
kquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BFDear Susan,=
<br><br>Thank you for contacting us regarding the delivery of your recent or=
der.<br><br>After investigating the matter thoroughly, we have confirmed tha=
t the carrier has marked your order as delivered. This typically means that t=
he package has been successfully delivered to the address provided at the ti=
me of purchase.<br><br>Here are a few steps you can take to locate your pack=
age:<br>1.Check with Household Members: Sometimes, another household member m=
ay have accepted the package on your behalf.<br>2.Check Around Your Property=
: Carriers may leave packages in inconspicuous places like porches, behind b=
ushes, or with neighbors.<br>3.Contact the Carrier: Sometimes carriers mark p=
ackages as delivered prematurely. Contacting them directly with your trackin=
g number can provide additional details.<br><br>If you are still unable to l=
ocate your package after following these steps, please let us know. We are c=
ommitted to resolving this issue and ensuring your satisfaction.<br><br>Best=
regards,<br>
<a name=3D"JSY_MAIL_TAG"></a><br><br><strong>Mon Jan 19 07:06:59 CST 2026=EF=
=BC=8C"sue" <sue@sarahharvey.com>wrote:<br><br></strong>I have not rec=
eived this order IUAL2473
Yodel said they delivered it at 6.30 pm we have checked our cameras and ther=
e had not been any delivery at this time.
Can you look into this please
Regards
Susan Home
07714734418
30 Warwick Road
Wolston
Coventry
Cv8 3HA
Sent from my iPhone
<div jsy_order_number=3D"202601190708223856"><div style=3D"display:none"><im=
g src=3D"https://saas.jishiyuchat.com/jsybd/mail/mailread?mid=3D201303883495=
4760193&companyId=3D1937453612505075713" data-unique-identifier=3D""></d=
iv></div></div></blockquote></div></div></blockquote></div></body></html>=
--Apple-Mail-5E938723-7E2D-498A-B586-3CA960C314D4--