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From: Susan Home <sue@sarahharvey.com>
Mime-Version: 1.0 (1.0)
Subject: Re: Balance Transfer request
Date: Wed, 10 Jun 2026 13:45:40 +0100
Message-Id: <77D6F3EB-44F7-48B4-BFC2-CB8F60A2F021@sarahharvey.com>
References: <PA4P191MB15521775891729518B923C1B9A1A2@PA4P191MB1552.EURP191.PROD.OUTLOOK.COM>
In-Reply-To: <PA4P191MB15521775891729518B923C1B9A1A2@PA4P191MB1552.EURP191.PROD.OUTLOOK.COM>
To: Cl MSBANK <cl.msbank@mandsbank.com>
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">Thank you for letting me know will go back a=
n check the information <br id=3D"lineBreakAtBeginningOfSignature"><div=
dir=3D"ltr">Sent from my iPhone</div><div dir=3D"ltr"><br><blockquote type=3D=
"cite">On Jun 10, 2026, at 12:51=E2=80=AFPM, Cl MSBANK <cl.msbank@mandsba=
nk.com> wrote:<br><br></blockquote></div><blockquote type=3D"cite"><div d=
ir=3D"ltr">=EF=BB=BF
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-1=
">
<meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)">
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p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in; font-size: 12pt; fon=
t-family: Aptos, sans-serif; }
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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><a name=3D"_Hlk214357076"></a><a name=3D"_Hlk14127081=
5"></a><a name=3D"_Hlk142044247"><span style=3D"mso-bookmark:_Hlk141270815">=
<span style=3D"mso-bookmark:_Hlk214357076"><span lang=3D"EN-GB">Customer ref=
erence 1471494500<o:p></o:p></span></span></span></a></p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk142044247"><span styl=
e=3D"mso-bookmark:_Hlk141270815"><span style=3D"mso-bookmark:_Hlk214357076">=
<span lang=3D"EN-GB"><o:p> </o:p></span></span></span></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk142044247"><span styl=
e=3D"mso-bookmark:_Hlk141270815"><span style=3D"mso-bookmark:_Hlk214357076">=
<span lang=3D"EN-GB">Hello Mrs Home,<o:p></o:p></span></span></span></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk142044247"><span styl=
e=3D"mso-bookmark:_Hlk141270815"><span style=3D"mso-bookmark:_Hlk214357076">=
<span lang=3D"EN-GB"><o:p> </o:p></span></span></span></span></p>
<span style=3D"mso-bookmark:_Hlk142044247"></span>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk141270815"><span styl=
e=3D"mso-bookmark:_Hlk214357076"><span lang=3D"EN-GB">We=E2=80=99re sorry to=
advise the balance transfer payment of =C2=A3</span><span lang=3D"EN-GB">
</span></span></span><span style=3D"mso-bookmark:_Hlk141270815"><span style=3D=
"mso-bookmark:_Hlk214357076"><span lang=3D"EN-GB">500.00 sent to the PAYPAL M=
/C card number which you provided ending 8637, has been returned to us.
<o:p></o:p></span></span></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk141270815"><span styl=
e=3D"mso-bookmark:_Hlk214357076"><span lang=3D"EN-GB"><o:p> </o:p></spa=
n></span></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk141270815"><span styl=
e=3D"mso-bookmark:_Hlk214357076"><a name=3D"_Hlk142044309"></a><a name=3D"_H=
lk142035267"><span style=3D"mso-bookmark:_Hlk142044309"><span lang=3D"EN-GB"=
>We=E2=80=99ve refunded this amount and the fee of
=C2=A317.45 to your account. Please check the correct details with your oth=
er card provider so we can reprocess this request for you. If you are comple=
ting this on our mobile app, please ensure you are selecting the correct opt=
ion for your card provider.<o:p></o:p></span></span></a></span></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk141270815"><span styl=
e=3D"mso-bookmark:_Hlk214357076"><span style=3D"mso-bookmark:_Hlk142035267">=
<span style=3D"mso-bookmark:_Hlk142044309"><span lang=3D"EN-GB"><o:p> <=
/o:p></span></span></span></span></span></p>
<span style=3D"mso-bookmark:_Hlk142035267"></span>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk141270815"><span styl=
e=3D"mso-bookmark:_Hlk214357076"><span style=3D"mso-bookmark:_Hlk142044309">=
<a name=3D"_Hlk214356536"><span lang=3D"EN-GB">You can find details on how t=
o contact us, as well as information about
our products and services on our website. <o:p></o:p></span></a></span></sp=
an></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk141270815"><span styl=
e=3D"mso-bookmark:_Hlk214357076"><span style=3D"mso-bookmark:_Hlk142044309">=
<span style=3D"mso-bookmark:_Hlk214356536"><span lang=3D"EN-GB"><o:p> <=
/o:p></span></span></span></span></span></p>
<span style=3D"mso-bookmark:_Hlk214356536"></span><span style=3D"mso-bookmar=
k:_Hlk142044309"></span>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk141270815"><span styl=
e=3D"mso-bookmark:_Hlk214357076"><span lang=3D"EN-GB">Kind Regards<o:p></o:p=
></span></span></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk141270815"><span styl=
e=3D"mso-bookmark:_Hlk214357076"><b><span lang=3D"EN-GB">The M&S Banking=
Team</span></b></span></span><span style=3D"mso-bookmark:_Hlk214357076"><b>=
<span lang=3D"EN-GB"><o:p></o:p></span></b></span></p>
<p class=3D"MsoNormal"><span style=3D"mso-bookmark:_Hlk214357076"><span lang=
=3D"EN-GB"><o:p> </o:p></span></span></p>
<span style=3D"mso-bookmark:_Hlk214357076"></span>
<p class=3D"MsoNormal"><span lang=3D"EN-GB">Please note this mailbox is not m=
onitored for replies.
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-GB"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"EN-GB"><o:p> </o:p></span></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
</div>
<br>
<p style=3D"font-family:Calibri;font-size:10pt;color:#000000;margin:5pt;" al=
ign=3D"Center">
PUBLIC<br>
</p>
<hr>Please note that electronic mail may be monitored. This email is confide=
ntial. If you have received this email by mistake, or you are not the addres=
see, please delete this email and all copies from your system and notify the=
sender immediately. Internet communications cannot be guaranteed to be time=
ly, secure, error or virus-free. The sender does not accept liability for an=
y errors or omissions.<br>
<br>
M&S Bank and M&S Savings and Investments are divisions of HSBC UK Ba=
nk plc. M&S is a registered trademark of Marks and Spencer plc and is us=
ed under licence. HSBC UK Bank plc is authorised by the Prudential Regulatio=
n Authority and regulated by the Financial Conduct Authority and the Prudent=
ial Regulation Authority (Financial Services Register number: 765112). HSBC U=
K Bank plc is a company incorporated under the laws of England and Wales wit=
h company registration number 9928412 and its registered office at 1 Centena=
ry Square, Birmingham, B1 1HQ. =C2=A9 HSBC Group 2026. All rights reserved. <=
br>
<br>
M&S Savings and Investments is a trading name of Marks and Spencer Unit T=
rust Management Limited. Registered in England No. 2253009. Registered offic=
e: Kings Meadow, Chester CH99 9FB. Authorised and regulated by the Financial=
Conduct Authority. M&S Bank is part of the HSBC Group. Marks & Spen=
cer is a registered trademark of Marks and Spencer plc and is used under lic=
ence. =C2=A9 Marks and Spencer Unit Trust Management Limited 2013. All right=
s reserved. Marks and Spencer Unit Trust Management Limited is entered in th=
e Financial Services Register. Registration No.141662.<br>
</div></blockquote></body></html>=
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