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; Mon, 28 Oct 2024 10:34:09 +0000
Reply-To: "HSBC UK Bank plc" <hsbc@email.business.hsbc.co.uk>
From: "HSBC UK Bank plc" <hsbc@email.business.hsbc.co.uk>
To: <bob@sarahharvey.com>
Subject: Important changes - Commercial Card Terms and Conditions
Date: Mon, 28 Oct 2024 10:34:04 -0000
Message-ID: <NM602E2F4470174AC4Dhsbcbusiness@email.business.hsbc.co.uk>
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͏
View
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebdde&e=cDE9SGFCcFFOam1KNVZNTktCVEJlWGxhdyUzRCUzRA&s=lKyXb8yxP2m95NgcKhqqYgmzKcZ32YFwadZxFMOpGgs>
online if you can't see this email.
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebddf>
Changes to the 'Important information' section of our Commercial Card Terms
and Conditions
Dear Customer
We're making changes to the 'Important information' section of our
Commercial Card Terms and Conditions, effective immediately.
What's changing?
The section on 'Standards of Lending Practice' will no longer apply. Whilst
we'll no longer be subject to oversight by the Lending Standards Board, we
remain committed to providing the same high level of service for your
borrowing needs.
Please note, we haven't made any changes to the 'Key Terms' and 'Additional
Terms' sections of the Commercial Card Terms and Conditions.
You'll be able to download the revised terms at
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde4>
business.hsbc.uk/legal. Please read the information carefully and keep it
for future reference.
What you need to do
You don't need to do anything - the changes will be applied automatically.
We're here to help
If you have any questions about these changes, please speak with your usual
HSBC contact (if you have one) or there are other ways you can get in touch:
•
Our Chat Assistant is available online and in our HSBC UK Business Banking
app 24 hours a day, 7 days a week to answer common banking queries. If it
doesn't help with your query, you can connect to an agent during opening
hours*.
–
If you're using a desktop, go to
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde6>
business.hsbc.uk and click Need help? or the Chat with us tab on the
right-hand side of your screen.
–
If you're using the business banking app, go to Chat with us in the
'Support' menu.
•
You can call us on <tel:03457606060> 03457 60 60 60*.
For other accessible ways to contact us, please visit
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde2>
business.hsbc.uk/accessibility.
Thank you
Your Commercial Banking Team
*
We're open Monday to Friday, 8:00am to 8:00pm and Saturday,
8:00am to 2:00pm (subject to change over certain periods). Our
up-to-date opening hours can be found at
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde1>
business.hsbc.uk/contact-us. If you're calling from outside the UK, please
dial <tel:+441226260878> +44 1226 260 878. To help us improve our service,
and in the interest of security, we may monitor and record your
conversation. If you need a Text Relay service, you can download the 'Relay
UK' app and call our number from within it.
<https://assets.fwdto.net/hsbc/cmb/202402_fraud_email/img-1.jpg>
Learn more about fraud
For more information on how to protect you and your business, speak with
your usual HSBC contact or visit
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde0>
business.hsbc.uk/fraud-centre.
<https://assets.fwdto.net/hsbc/cmb/202402_fraud_email/lock.png>
Your security is our priority
In our emails, we'll never ask you for confidential information or to
confirm your security details. Links within our emails will only take you to
information pages.
Please forward any suspicious emails to <mailto:phishing@hsbc.com>
phishing@hsbc.com
<mailto:phishing@hsbc.com>
<mailto:phishing@hsbc.com> phishing@hsbc.com
<mailto:phishing@hsbc.com>
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde3> Website
terms <http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde5>
Legal <http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde7>
Contact us<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde8>
Find a branch<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebde9>
Fraud CentreHSBC UK Bank plc. Registered in England and Wales (company number: 9928412).
Registered Office: 1 Centenary Square, Birmingham, B1 1HQ. Authorised by the
Prudential Regulation Authority and regulated by the Financial Conduct
Authority and the Prudential Regulation Authority (Financial Services
Register number: 765112).
Privacy notice
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebdea>
We maintain strict security standards and procedures to prevent unauthorised
access to information about you. HSBC will never contact you by email or
otherwise to ask you to validate personal information such as your user ID,
password or account numbers. If you get such a request, please call our
online security team on 03456 <tel:03456022014> 022 014.
To make sure we're communicating effectively, we may monitor your interest
in our emails. We may be able to tell when you've opened them, and how
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spend reading our emails and which links you select. We may also collect
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our <http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebdeb>
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<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebdec> Cookie
Policy.
This email is confidential. It may also be legally privileged. If you aren't
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you got this message in error, please delete it and all copies from your
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reply to this email. To get in touch,
<http://email.business.hsbc.co.uk/r/?id=h2e2f447,174ac4d,10ebded> contact
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<tbody>
<tr>
<td style=3D"text-align:left;vertical-align:top;font-size:0px"><table =
class=3D"tolkien-column tolkien-column-12 col col-0" cellpadding=3D"0" =
cellspacing=3D"0" =
style=3D"vertical-align:top;display:inline-table;background:transparent;t=
able-layout:fixed;font-family:Arial, Helvetica, sans-serif; =
font-size:12px;color:#333;max-width:100%;width:100%;width:-webkit-calc(23=
0400px - 48000%);width:calc(230400px - =
48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%)=
;" data-location-row-column=3D"0 0">
<tbody>
<tr data-location-row-column-cell=3D"0 0 0">
<td style=3D"background-color:#F0F0F0;line-height:18px;padding:10px 10px =
10px 10px;" class=3D"elq-text-cell cell cell-0 mainbg"><div =
style=3D"display:inline-block;width:100%;">
<div style=3D"text-align: center; font-family:Arial, Helvetica, =
sans-serif; font-size: 13px; line-height: 16px;"><span style=3D"color: =
rgb(64, 64, 64);">View </span><a target=3D"_blank" title=3D"online" =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebdde=
&e=3DcDE9SGFCcFFOam1KNVZNTktCVEJlWGxhdyUzRCUzRA&s=3DlKyXb8yxP2m95NgcKhqqY=
gmzKcZ32YFwadZxFMOpGgs" data-targettype=3D"sysaction" style=3D"color: =
rgb(64, 64, 64); text-decoration:underline;"><strong><span =
style=3D"font-weight: normal; text-decoration: =
underline;">online</span></strong></a><span style=3D"color: rgb(64, 64, =
64);"> if you can't see this email.</span></div>
</div></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table>
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" =
style=3D"max-width:768px;min-width:300px;margin:0 auto;" =
data-location-row=3D"1" class=3D"row row-1">
<tbody>
<tr>
<td style=3D"background:#ffffff;"><table width=3D"100%" =
cellpadding=3D"0" cellspacing=3D"0">
<tbody>
<tr>
<td><table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
<tbody>
<tr>
<td style=3D"text-align:left;vertical-align:top;font-size:0px"><table =
class=3D"tolkien-column tolkien-column-12 col col-0" cellpadding=3D"0" =
cellspacing=3D"0" =
style=3D"vertical-align:top;display:inline-table;background:transparent;t=
able-layout:fixed;font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif';font-size:12px;color:#333;max-width:100%;width:100%;width:-w=
ebkit-calc(230400px - 48000%);width:calc(230400px - =
48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%)=
;" data-location-row-column=3D"1 0">
<tbody>
<tr data-location-row-column-cell=3D"1 0 0">
<td class=3D"elq-image-cell cell cell-0 darkmode pad30 pl20" =
style=3D"background-color:transparent;line-height:0;padding:28px 30px =
12px 47px;text-align:left;"><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left"><!--[if mso]><table width=3D"100%" =
style=3D"width:140px; height:auto; max-width:140px" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0"><tr><td style=3D"padding-right: 0px; =
padding-left: 0px;" align=3D"left"><a target=3D"_blank" =
href=3D"https://www.business.hsbc.uk/en-gb" data-targettype=3D"webpage" =
title=3D"HSBC UK">
<img =
src=3D"https://assets.fwdto.net/hsbc/cmb/202212_project_monza/logo-1.jpg"=
alt=3D"HSBC UK" height=3D"34" width=3D"140"style=3D"border: 0px; =
display: block; width:140px; height:auto; =
max-width:140px;"/></a></td></tr></table><![endif]-->=20
<!--[if !mso]>
<!--><a target=3D"_blank" =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebddf=
" data-targettype=3D"webpage" title=3D"HSBC UK"><img =
src=3D"https://assets.fwdto.net/hsbc/cmb/202212_project_monza/logo-1.jpg"=
alt=3D"HSBC UK" height=3D"34" width=3D"140" style=3D"width:140px; =
height:auto; max-width:140px; border: 0px; display: block;"></a>
<!-- <![endif]--></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
<!--banner-->
<!--content part-->
<tr>
<td align=3D"center"><table align=3D"center" style=3D"border-collapse: =
collapse; border: 0; mso-table-lspace: 0; mso-table-rspace: 0; =
border-spacing: 0; margin: 0; width: 88%; padding: 0;" width=3D"88%">
<tbody>
<!--Part-1-->
<tr>
<td>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
24px; line-height: 28px; margin: 16px 0px 16px 0px">Changes to the =
'Important information' section of our Commercial Card Terms and =
Conditions </p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 10px 0px">Dear Customer</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 10px 0px">We're making changes =
to the 'Important information' section of our Commercial Card Terms and =
Conditions, effective immediately. </p>
</td>
</tr>
<tr>
<td>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 14px 0px; font-weight: =
bold">What's changing?</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 16px 0px; ">The section on =
<strong>'Standards of Lending Practice'</strong> will no longer apply. =
Whilst we'll no longer be subject to oversight by the Lending Standards =
Board, we remain committed to providing the same high level of service =
for your borrowing needs.</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 16px 0px; ">Please note, we =
haven't made any changes to the 'Key Terms' and 'Additional Terms' =
sections of the Commercial Card Terms and Conditions.</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 16px 0px; ">You'll be able to =
download the revised terms at <a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde4=
" target=3D"_blank" style=3D"text-decoration: underline; color: #333333; =
text-decoration: underline;" title=3D"business.hsbc.uk/legal"><span =
style=3D"font-weight: normal; text-decoration: underline; color: =
#333333;" class=3D"nolink">business.hsbc.uk/legal</span></a>. Please =
read the information carefully and keep it for future reference.</p>
</td>
</tr>
<tr>
<td>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 14px 0px; font-weight: =
bold">What you need to do</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 16px 0px; ">You don't need to =
do anything - the changes will be applied automatically.</p>
</td>
</tr>
<tr>
<td align=3D"left" valign=3D"top">
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 16px 0px; "><strong>We're here =
to help</strong></p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 10px 0px; ">If you have any =
questions about these changes, please speak with your usual HSBC contact =
(if you have one) or there are other ways you can get in touch:</p>
</td>
</tr>
<tr>
<td align=3D"center" valign=3D"top"><table width=3D"100%" border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" width=3D"10" style=3D"width: 10px;" =
valign=3D"top"> </td>
<td align=3D"left" valign=3D"top"><table width=3D"100%" border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"20" style=3D"width: 20px; =
font-family: Arial, Helvetica, sans-serif; font-size: 18px; line-height: =
20px; font-weight: normal; text-align: left; color: #db0011;"><p =
style=3D"margin: 0px; font-family:Arial, Helvetica, sans-serif; =
font-size: 18px; line-height: 22px; font-weight: normal; text-align: =
left; color: #db0011; margin-bottom: 2px;" class=3D"bullred" =
>•</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, =
Helvetica, sans-serif; font-size: 13px; line-height: 22px; font-weight: =
normal; text-align: left; color: #333333;"><p style=3D"margin: 0px; =
font-family:Arial, Helvetica, sans-serif; font-size: 16px; line-height: =
20px; font-weight: normal; text-align: left; color: #333333; margin-top: =
2px; margin-bottom: 6px;">Our <strong>Chat Assistant</strong> is =
available online and in our HSBC UK Business Banking app 24 hours a =
day, 7 days a week to answer common banking queries. If it doesn't =
help with your query, you can connect to an agent during opening =
hours*.</p>
<table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"12" style=3D"width: 12px; =
font-family: Arial, Helvetica, sans-serif; font-size: 18px; line-height: =
22px; font-weight: normal; text-align: left; color: #db0011; =
padding-left: 28px;"><p style=3D"margin: 0px; font-family:Arial, =
Helvetica, sans-serif; font-size: 18px; line-height: 22px; font-weight: =
normal; text-align: left; color: #db0011; margin-bottom: 2px; =
margin-right: 15px;" class=3D"bullred" >–</p></td>
=20
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, =
Helvetica, sans-serif; font-size: 16px; line-height: 20px; font-weight: =
normal; text-align: left; color: #333333;"><p style=3D"margin: 0px; =
font-family:Arial, Helvetica, sans-serif; font-size: 16px; line-height: =
20px; font-weight: normal; text-align: left; color: #333333; margin-top: =
4px; margin-bottom: 2px;">If you're using a desktop, go to <a =
target=3D"_blank" =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde6=
" style=3D"text-decoration: underline; color: #333333;" =
title=3D"business.hsbc.uk"><span style=3D"font-weight: normal; =
text-decoration: underline; color: #333333;" =
class=3D"nolink">business.hsbc.uk</span></a> and click <strong>Need =
help?</strong> or the <strong>Chat with us</strong> tab on the =
right-hand side of your screen.</p></td>
=20
</tr>
<tr>
<td align=3D"left" valign=3D"top" width=3D"12" style=3D"width: 12px; =
font-family: Arial, Helvetica, sans-serif; font-size: 18px; line-height: =
22px; font-weight: normal; text-align: left; color: #db0011; =
padding-left: 28px;"><p style=3D"margin: 0px; font-family:Arial, =
Helvetica, sans-serif; font-size: 18px; line-height: 22px; font-weight: =
normal; text-align: left; color: #db0011; margin-bottom: 2px; =
margin-right: 15px;" class=3D"bullred" >–</p></td>
=20
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, =
Helvetica, sans-serif; font-size: 16px; line-height: 20px; font-weight: =
normal; text-align: left; color: #333333;"><p style=3D"margin: 0px; =
font-family:Arial, Helvetica, sans-serif; font-size: 16px; line-height: =
20px; font-weight: normal; text-align: left; color: #333333; margin-top: =
4px; margin-bottom: 2px;">If you're using the business banking app, go =
to <strong>Chat with us</strong> in the 'Support' menu.</p></td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td align=3D"left" valign=3D"top" width=3D"20" style=3D"width: 20px; =
font-family: Arial, Helvetica, sans-serif; font-size: 18px; line-height: =
22px; font-weight: normal; text-align: left; color: #db0011;"><p =
style=3D"margin: 0px; font-family:Arial, Helvetica, sans-serif; =
font-size: 18px; line-height: 22px; font-weight: normal; text-align: =
left; color: #db0011; margin-bottom: 2px;" class=3D"bullred" =
>•</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, =
Helvetica, sans-serif; font-size: 16px; line-height: 20px; font-weight: =
normal; text-align: left; color: #333333;"><p style=3D"margin: 0px; =
font-family:Arial, Helvetica, sans-serif; font-size: 16px; line-height: =
20px; font-weight: normal; text-align: left; color: #333333; margin-top: =
4px; margin-bottom: 2px;">You can call us on <a target=3D"_blank" =
href=3D"tel:03457606060" title=3D"call" style=3D"color: #333333; =
text-decoration: none;"><strong><span style=3D"font-weight: normal; =
text-decoration: none; color: =
#333333;">03457 60 60 60</span></strong></a>*.</p></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td align=3D"left" valign=3D"top">
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 14px 0px 18px 0px; ">For other =
accessible ways to contact us, please visit <a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde2=
" target=3D"_blank" style=3D"color: #333333; text-decoration: =
underline;" title=3D"business.hsbc.uk/accessibility"><strong><span =
style=3D"font-weight: normal; text-decoration: underline; color: =
#333333;">business.hsbc.uk/accessibility</span></strong></a>.</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 6px 0px; ">Thank you</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 14px 0px; "><strong>Your =
Commercial Banking Team</strong></p>
</td>
</tr>
<tr>
<td align=3D"left" valign=3D"top"><table width=3D"100%" border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" width=3D"12" style=3D"width: 12px; =
font-family: Arial, Helvetica, sans-serif; font-size: 18px; line-height: =
22px; font-weight: normal; text-align: left; color: #333333;"><p =
style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif'; font-size: 18px; line-height: 22px; =
font-weight: normal; text-align: left; color: #333333; margin-bottom: =
2px;" >*</p></td>
<td align=3D"left" valign=3D"top" style=3D"font-family: Arial, =
Helvetica, sans-serif; font-size: 16px; line-height: 20px; font-weight: =
normal; text-align: left; color: #333333;">
<p style=3D"margin: 0px; font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif'; font-size: 16px; line-height: 20px; =
font-weight: normal; text-align: left; color: #333333; margin-top: 0px; =
margin-bottom: 16px;">We're open =
Mo<span>‌</span>nd<span>‌</span>ay t<span>‌</span>o =
Fr<span>‌</span>id<span>‌</span>ay, =
8<span>‌</span>:00<span>‌</span>am t<span>‌</span>o =
8:0<span>‌</span>0p<span>‌</span>m an<span>‌</span>d =
Sa<span>‌</span>tur<span>‌</span>day, =
8:<span>‌</span>00<span>‌</span>am t<span>‌</span>o =
2<span>‌</span>:00<span>‌</span>pm (subject to change over =
certain periods). Our up-to-date opening hours can be found at <a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde1=
" target=3D"_blank" style=3D"color: #333333; text-decoration: =
underline;" title=3D"business.hsbc.uk/contact-us"><strong><span =
style=3D"font-weight: normal; text-decoration: underline; color: =
#333333;">business.hsbc.uk/contact-us</span></strong></a>. If you're =
calling from outside the UK, please dial <a href=3D"tel:+441226260878" =
target=3D"_blank" title=3D"call" style=3D"color: #333333; =
text-decoration: none;"><strong><span style=3D"font-weight: normal; =
text-decoration: none; color: =
#333333;">+44 1226 260 878</span></strong></a>. To help =
us improve our service, and in the interest of security, we may monitor =
and record your conversation. If you need a Text Relay service, you can =
download the 'Relay UK' app and call our number from within it.</p>
</td>
</tr>
</tbody>
</table>
<table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
align=3D"center" style=3D"border: 1px solid #000000;" =
class=3D"borderwhite">
<tbody>
<tr>
<th width=3D"246" align=3D"center" valign=3D"top" style=3D"width: =
246px;" class=3D"drop"><img =
src=3D"https://assets.fwdto.net/hsbc/cmb/202402_fraud_email/img-1.jpg" =
width=3D"246" alt=3D"Learn more about fraud" style=3D"width: 100%; =
height: auto; border: 0px; display: block;"/></th>
<th width=3D"24" style=3D"width: 24px;" class=3D"nomob"> </th>
<th align=3D"left" valign=3D"top" class=3D"drop" style=3D"font-weight: =
normal;">
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 72px 0px 12px 0px; font-weight: =
normal;" class=3D"ml10 mt12"><strong>Learn more about fraud</strong></p>
<p class=3D"ml10" style=3D"font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif'; color: #333333; mso-line-height-rule: exactly; =
font-size: 16px; line-height: 20px; margin: 0px 14px 12px 0px;">For more =
information on how to protect you and your business, speak with your =
usual HSBC contact or visit <a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde0=
" target=3D"_blank" style=3D"color: #333333; text-decoration: =
underline;" title=3D"business.hsbc.uk/fraud-centre"><strong><span =
style=3D"font-weight: normal; text-decoration: underline; color: =
#333333;">business.hsbc.uk/fraud-centre</span></strong></a>.</p>
</th>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td style=3D"padding: 30px 0px 15px 0px;" align=3D"center"><table =
align=3D"center" style=3D"border-collapse: collapse; border: 0; =
mso-table-lspace: 0; mso-table-rspace: 0; border-spacing: 0; margin: 0; =
width: 88%; padding: 0;" width=3D"88%">
<tbody>
<tr>
<td><table width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">
<tbody>
<tr>
<td><table width=3D"100%" border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">
<tbody>
<tr align=3D"left" valign=3D"top">
<td width=3D"72" align=3D"left" valign=3D"top" style=3D"width: 72px; =
padding-top: 4px;" class=3D"w60"><img =
src=3D"https://assets.fwdto.net/hsbc/cmb/202402_fraud_email/lock.png" =
width=3D"48" alt=3D"Your security is our priority" style=3D"width: 48px; =
height: auto; border: 0px; display: block;"/></td>
<td class=3D"colwhite" align=3D"left" style=3D"border-collapse: =
collapse; padding: 0; mso-line-height-rule: exactly; vertical-align: =
top; font-size: 16px; line-height: 20px; font-weight: 400; padding-top: =
0px; color: #333333; font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif'; padding-bottom: 16px;" valign=3D"top"><p =
style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
24px; line-height: 28px; margin: 0px 0px 12px 0px">Your security is our =
priority</p>
<p style=3D"font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif'; color: #333333; mso-line-height-rule: exactly; font-size: =
16px; line-height: 20px; margin: 0px 0px 12px 0px">In our emails, we'll =
never ask you for confidential information or to confirm your security =
details. Links within our emails will only take you to information =
pages.</p>
<table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top"><table align=3D"left" border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" style=3D"font-size: 16px; line-height: =
20px;"><p style=3D"margin: 0px; font-family: 'Universe Next HSBC', =
Arial, Helvetica, 'Sans-serif'; color: #333333; mso-line-height-rule: =
exactly; font-size: 16px; line-height: 20px; margin: 0px 0px 0px =
0px">Please forward any suspicious emails to <a target=3D"_blank" =
href=3D"mailto:phishing@hsbc.com" class=3D"nomob" =
style=3D"text-decoration: underline; display: inline-block; color: =
#333;" title=3D"phishing@hsbc.com"><strong><span =
style=3D"text-decoration: =
underline;">phishing@hsbc.com</span></strong></a></p></td>
<td class=3D"nomob" width=3D"14" style=3D"width: 14px;font-size: 16px; =
line-height: 20px;" align=3D"right" valign=3D"top"><a target=3D"_blank" =
href=3D"mailto:phishing@hsbc.com" style=3D"text-decoration: none; color: =
#333;" title=3D"phishing@hsbc.com"><img class=3D"mobilearrow" =
alt=3D"arrow" =
src=3D"https://assets.fwdto.net/hsbc/cmb/202402_fraud_email/arrow8.png" =
height=3D"18" width=3D"8" style=3D"width: 8px; height: 18px; display: =
block;"></a></td>
</tr>
</tbody>
</table></td>
</tr>
<!--[if mso]><!-->
<tr>
<td align=3D"left" valign=3D"top"><div class=3D"show" style=3D"display: =
none; max-height: 0px; overflow: hidden;margin: 0;">
<table align=3D"left" border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td align=3D"left" valign=3D"top" style=3D"font-size: 16px; line-height: =
20px;"><p style=3D"margin: 0px; font-family: 'Universe Next HSBC', =
Arial, Helvetica, 'Sans-serif'; color: #333; mso-line-height-rule: =
exactly; font-size: 16px; line-height: 20px; margin: 0px 0px 0px 0px"><a =
target=3D"_blank" href=3D"mailto:phishing@hsbc.com" =
style=3D"text-decoration: underline; display: inline-block; color: =
#333;" title=3D"phishing@hsbc.com"><strong><span =
style=3D"text-decoration: =
underline;">phishing@hsbc.com</span></strong></a></p></td>
<td width=3D"14" style=3D"width: 14px;" align=3D"right" =
valign=3D"top"><a target=3D"_blank" href=3D"mailto:phishing@hsbc.com" =
style=3D"text-decoration: none; color: #333;" =
title=3D"phishing@hsbc.com"><img class=3D"mobilearrow" alt=3D"arrow" =
src=3D"https://assets.fwdto.net/hsbc/cmb/202402_fraud_email/arrow8.png" =
height=3D"18" width=3D"6" style=3D"width: 8px; height: 18px; display: =
inline-block;"></a></td>
</tr>
</tbody>
</table>
</div></td>
</tr>
<!--<![endif]-->
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td class=3D"padlr20 mainbg" style=3D"border-collapse: collapse; =
mso-line-height-rule: exactly; vertical-align: top; padding: 0 45px; =
background-color: #e4e5e6;" valign=3D"top" bgcolor=3D"#e4e5e6"><table =
width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 20px 0px 0px 0px;"><table border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; =
font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: =
#000000; text-decoration: underline; font-weight: 400;font-size: 12px; =
line-height: 16px;"><a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde3=
" target=3D"_blank" aria-label=3D"Privacy notice Privacy notice Opens in =
new window" title=3D"Website terms" style=3D"color: #000000; =
text-decoration: underline;"><span style=3D"font-weight: normal; =
text-decoration: underline; color: #000000;" class=3D"nolink">Website =
terms</span></a></td>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; =
font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: =
#000000; text-decoration: underline; font-weight: 400;font-size: 12px; =
line-height: 16px;"><a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde5=
" title=3D"Legal" target=3D"_blank" aria-label=3D"Legal Legal Opens in =
new window" style=3D"color: #000000; text-decoration: underline;"><span =
style=3D"font-weight: normal; text-decoration: underline; color: =
#000000;" class=3D"nolink">Legal</span></a></td>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; =
font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: =
#000000; text-decoration: underline; font-weight: 400;font-size: 12px; =
line-height: 16px;"><a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde7=
" title=3D"Contact us" target=3D"_blank" aria-label=3D"Contact us =
Contact us Opens in new window" style=3D"color: #000000; =
text-decoration: underline;"><span style=3D"font-weight: normal; =
text-decoration: underline; color: #000000;" =
class=3D"nolink">Contact us</span></a></td>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; =
font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: =
#000000; text-decoration: underline; font-weight: 400;font-size: 12px; =
line-height: 16px;"><a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde8=
" title=3D"Find a branch" target=3D"_blank" aria-label=3D"Legal Legal =
Opens in new window" style=3D"color: #000000; text-decoration: =
underline;"><span style=3D"font-weight: normal; text-decoration: =
underline; color: #000000;" class=3D"nolink">Find a =
branch</span></a></td>
<td style=3D"padding: 0px 20px 0px 0px; display: inline-block; =
font-family: 'Universe Next HSBC', Arial, Helvetica, 'Sans-serif';color: =
#000000; text-decoration: underline; font-weight: 400;font-size: 12px; =
line-height: 16px;"><a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebde9=
" title=3D"Fraud Centre" target=3D"_blank" style=3D"color: #000000; =
text-decoration: underline;"><span style=3D"font-weight: normal; =
text-decoration: underline; color: #000000;" =
class=3D"nolink">Fraud Centre</span></a></td>
</tr>
</tbody>
</table></td>
</tr>
<tr>
<td class=3D"" style=3D"border-collapse: collapse; padding: 0; =
mso-line-height-rule: exactly; vertical-align: top; padding-top: 0px; =
color: #000000; font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif';" valign=3D"top"><div align=3D"left">
<p style=3D"margin: 0; margin-top: 12px; margin-bottom: 0px; font-size: =
12px; line-height: 16px; font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif';" class=3D"mt18"><strong>HSBC UK Bank =
plc.</strong> Registered in England and Wales (company number: <a =
style=3D"text-decoration: none; color: #000000;">9928412</a>). =
Registered Office: <span class=3D"applelink">1 =
<span></span>Ce<span></span>nte<span></span>na<span></span>r<span></span>=
y Sq<span></span>ua<span></span>re, =
Bi<span></span>rm<span></span>ing<span></span>ha<span></span>m, =
B<span></span>1 1<span></span>H<span></span>Q. Authorised by the =
Prudential Regulation Authority and regulated by the Financial Conduct =
Authority and the Prudential Regulation Authority (Financial Services =
Register number: 765112).</span></p>
<p style=3D"margin: 0; margin-top: 9px; margin-bottom: 0px; font-size: =
12px; line-height: 16px; font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif'; font-weight: bold;"><a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebdea=
" target=3D"_blank" style=3D"color: #000000; text-decoration: none;" =
title=3D"Privacy notice">Privacy notice</a></p>
<p style=3D"margin: 0; margin-bottom: 0px; font-size: 12px; line-height: =
16px; font-family: 'Universe Next HSBC', Arial, Helvetica, =
'Sans-serif';">We maintain strict security standards and procedures to =
prevent unauthorised access to information about you. HSBC will never =
contact you by email or otherwise to ask you to validate personal =
information such as your user ID, password or account numbers. If you =
get such a request, please call our online security team on <a =
title=3D"call" href=3D"tel:03456022014" style=3D"color: #000000; =
text-decoration: none;" =
target=3D"_blank">03456 022 014</a>.</p>
<p style=3D"margin: 0; margin-top: 10px; margin-bottom: 0px; font-size: =
12px; line-height: 16px; font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif';">To make sure we're communicating effectively, =
we may monitor your interest in our emails. We may be able to tell when =
you've opened them, and how you've interacted with them. This includes =
information about how long you spend reading our emails and which links =
you select. We may also collect technical information about your device =
and internet connection, and set cookies. We use trusted service =
providers to help us. For more details, read our <a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebdeb=
" target=3D"_blank" title=3D"Privacy Notice" style=3D"color: #000000; =
text-decoration: underline;"><strong><span style=3D"font-weight: normal; =
text-decoration: underline;">Privacy Notice</span></strong></a> and our =
<a =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebdec=
" target=3D"_blank" title=3D"Cookie Policy" style=3D"color: #000000; =
text-decoration: underline;"><strong><span style=3D"font-weight: normal; =
text-decoration: underline;">Cookie Policy</span></strong></a>.</p>
<p style=3D"margin: 0; margin-top: 10px; margin-bottom: 0px; font-size: =
12px; line-height: 16px; font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif';">This email is confidential. It may also be =
legally privileged. If you aren't the addressee you may not copy, =
forward, disclose or use any part of it. If you got this message in =
error, please delete it and all copies from your system and notify the =
sender immediately by return email. Internet communications can't be =
guaranteed to be timely, secure, error or virus free. We don't accept =
liability for any errors or omissions. Please don't reply to this email. =
To get in touch, <a target=3D"_blank" title=3D"contact us" =
href=3D"http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,10ebded=
" style=3D"color: #000000; text-decoration: underline;"><strong><span =
style=3D"font-weight: normal; text-decoration: underline;">contact =
us</span></strong></a>.</p>
<p style=3D"margin: 0; margin-top: 10px; margin-bottom: 0px; font-size: =
12px; line-height: 16px; font-family: 'Universe Next HSBC', Arial, =
Helvetica, 'Sans-serif';">©HSBC Group 2024. All Rights =
Reserved.</p>
</div></td>
</tr>
<tr>
<td style=3D"border-collapse: collapse; padding: 0; =
mso-line-height-rule: exactly; vertical-align: top; height: 25px;" =
height=3D"25" valign=3D"top"/>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table></td>
</tr>
</tbody>
</table>
</div>
</div></td>
</tr>
</table>
</div>
<img height=3D'0' width=3D'0' alt=3D'' =
src=3D'http://email.business.hsbc.co.uk/r/?id=3Dh2e2f447,174ac4d,1'/></bo=
dy>
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