File: D:/hMailServer/Data/sarahharvey.com/bob/F5/{F5867251-8230-4211-BB76-8227991B3233}.eml
From: <bob@sarahharvey.com>
To: <ticket506409@custservice.co>
References: <20221201114239.c8e9252af886c7f8@custservice.co>
In-Reply-To: <20221201114239.c8e9252af886c7f8@custservice.co>
Subject: RE: Additional Horizon Order - 2 x Mobile Apps
Date: Thu, 1 Dec 2022 14:46:20 +0100
Message-ID: <1112501dadb7a$301ed130$905c7390$@sarahharvey.com>
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The phone is working correctly now but I still have not received the reset
for the mobile app
Can you resend!
From: ticket506409@custservice.co <ticket506409@custservice.co>
Sent: 01 December 2022 11:43
To: bob@sarahharvey.com
Subject: Re: Additional Horizon Order - 2 x Mobile Apps
anvil3lgMBgXsyE
<https://cloudtel.custservice.co/Branding/EmailLogo/CloudTel>
Your ticket 506409 was updated as follows:
_____
Hi Bob
I trust this finds you well,
I have sent a password reset for the Mobile Application.
Would it be possible to reboot the device and advise if it still does not
register?
Looking forward to your response.
Best Regards,
Mitchell Pretorius | Fulfillment Team
_____
Customer:
SARAH HARVEY LIMITED ( #4168 )
Category:
Provisioning
Subcategory:
Additional Horizon
anvil3lgMBgXsyE
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class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>The phone is working correctly now =
but I still have not received the reset for the mobile =
app<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Can you =
resend!<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><di=
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lang=3DEN-US>From:</span></b><span lang=3DEN-US> =
ticket506409@custservice.co <ticket506409@custservice.co> =
<br><b>Sent:</b> 01 December 2022 11:43<br><b>To:</b> =
bob@sarahharvey.com<br><b>Subject:</b> Re: Additional Horizon Order - 2 =
x Mobile Apps<o:p></o:p></span></p></div></div><p =
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id=3D"_x0000_i1028" =
src=3D"https://cloudtel.custservice.co/Branding/EmailLogo/CloudTel" =
alt=3D"Cloud Telephones (FG)"></span></b><b><span =
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style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#505050'>Your ticket 506409 was updated as follows: =
<o:p></o:p></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center;line-height:150%'><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
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style=3D'margin-bottom:12.0pt;line-height:150%'><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#505050'>Hi Bob<br><br>I trust this finds you well,<br><br>I =
have sent a password reset for the Mobile Application.<br>Would it be =
possible to reboot the device and advise if it still does not =
register?<br><br>Looking forward to your =
response.<o:p></o:p></span></p><p =
style=3D'line-height:150%'><strong><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#505050'>Best Regards,</span></strong><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#505050'><o:p></o:p></span></p><p =
style=3D'line-height:150%'><strong><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#505050'>Mitchell Pretorius</span></strong><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#505050'> | Fulfillment =
Team<o:p></o:p></span></p><p class=3DMsoNormal =
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style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Customer: =
<o:p></o:p></span></p></td><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>SARAH =
HARVEY LIMITED ( #4168 )<o:p></o:p></span></p></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Category: =
<o:p></o:p></span></p></td><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Provisionin=
g<o:p></o:p></span></p></td></tr><tr><td style=3D'padding:.75pt .75pt =
.75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Subcategory=
: <o:p></o:p></span></p></td><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Additional =
Horizon<o:p></o:p></span></p></td></tr></table></td></tr></table></div></=
td></tr><tr><td valign=3Dtop style=3D'border:solid #BBBBBB =
1.0pt;border-top:none;padding:0cm 0cm 0cm 0cm'><div =
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15.0pt =
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