File: D:/hMailServer/Data/sarahharvey.com/bob/EA/{EA458821-B53D-41BD-AF66-B336BA904DE9}.eml
From: <bob@sarahharvey.com>
To: <ticket506409@custservice.co>
Cc: "'Niki Foote'" <Niki.Foote@fidelity-group.co.uk>
References: <20221118115450.64cd80e2c0b22e10@custservice.co>
In-Reply-To: <20221118115450.64cd80e2c0b22e10@custservice.co>
Subject: RE: Additional Horizon Order - 2 x Mobile Apps
Date: Fri, 18 Nov 2022 15:29:38 +0100
Message-ID: <10f6a01dadb7a$2a97b790$7fc726b0$@sarahharvey.com>
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Kassidy
Christine left our company 4 years ago.
I need 3 apps:
Bob@sarahharvey.com <mailto:Bob@sarahharvey.com>
Sue@sarahharvey.com <mailto:Sue@sarahharvey.com>
Catherine@sarahharvey.com <mailto:Catherine@sarahharvey.com>
I am working from Christines old phone 01926 350413. Main connection
01926450545
Sue from 01926 350415 main connection 01926450415
Catherine from 01926350414 main connection 01926450545
If 01926450545 is called all these phones should ring automatically.
Can you also send the link to me for the main account with reset so I can
monitor calls
Its quite important I get this sorted asap as I'm trying new internet
provider.
Regards
Bob
Bob Home
Sarah Harvey Limited
15 Rural Innovation Centre
Avenue H
Stoneleigh Park
Kenilworth
Warwickshire
CV8 2LG
Tel: +0044(0)01926450545
Mobile:+44(0)7887726814
We respect our clients' privacy. Your personal details will not be shared
with third parties as per Sarah Harvey GDPR policy. By submitting your
details you consent to being contacted by Sarah Harvey Limited by
telephone and email for this and similar positions. Please see our website
for further GDPR information at <http://www.sarahharvey.com/>
www.sarahharvey.com.
From: ticket506409@custservice.co <ticket506409@custservice.co>
Sent: 18 November 2022 11:55
To: bob@sarahharvey.com
Subject: Re: Additional Horizon Order - 2 x Mobile Apps
anvil3lgMBgXsyE
<https://cloudtel.custservice.co/Branding/EmailLogo/CloudTel>
Your ticket 506409 was updated as follows:
_____
Hi Bob,
I hope you are well,
I tried calling but got your voicemail.
I have sent Christine her application log in details, please will you
confirm who the other user is?
The users can download the "Horizon" softphone from their play/apps store,
and sign in with the username and password that has been emailed to them.
Kindest Regards,
Kassidy Joubert
Provisioning Agent
_____
Customer:
SARAH HARVEY LIMITED ( #4168 )
Category:
Provisioning
Subcategory:
Additional Horizon
anvil3lgMBgXsyE
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vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Kassidy<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Christine =
left our company 4 years ago.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>I need 3 =
apps:<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'><a =
href=3D"mailto:Bob@sarahharvey.com">Bob@sarahharvey.com</a><o:p></o:p></s=
pan></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><a =
href=3D"mailto:Sue@sarahharvey.com">Sue@sarahharvey.com</a><o:p></o:p></s=
pan></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><a =
href=3D"mailto:Catherine@sarahharvey.com">Catherine@sarahharvey.com</a><o=
:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>I am =
working from Christines old phone 01926 350413. Main connection =
01926450545<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Sue from 01926 350415 main =
connection 01926450415<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Catherine from 01926350414 main =
connection 01926450545<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>If =
01926450545 is called all these phones should ring =
automatically.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Can you =
also send the link to me for the main account with reset so I can =
monitor calls<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'>Its quite =
important I get this sorted asap as I’m trying new internet =
provider.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Regards<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'>Bob<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;color:black'>Bob =
Home<br>Sarah Harvey Limited<br>15 Rural Innovation =
Centre<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;color:black'>Avenue H<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt;color:black'>Stoneleigh =
Park<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;color:black'>Kenilworth<br>Warwickshire<br>CV8 =
2LG<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;color:black'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt;color:black'>Tel: =
+0044(0)01926450545<br>Mobile:+44(0)7887726814<br><br><br>We respect our =
clients' privacy. Your personal details will not be shared with third =
parties as per Sarah Harvey GDPR policy. By submitting your details you =
consent to being contacted by Sarah Harvey Limited by telephone and =
email for this and similar positions. Please see our website for further =
GDPR information at <a href=3D"http://www.sarahharvey.com/"><span =
style=3D'color:#0563C1'>www.sarahharvey.com</span></a>.<o:p></o:p></span>=
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class=3DMsoNormal><span =
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class=3DMsoNormal><span =
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class=3DMsoNormal><span =
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0cm 0cm'><p class=3DMsoNormal><b><span =
lang=3DEN-US>From:</span></b><span lang=3DEN-US> =
ticket506409@custservice.co <ticket506409@custservice.co> =
<br><b>Sent:</b> 18 November 2022 11:55<br><b>To:</b> =
bob@sarahharvey.com<br><b>Subject:</b> Re: Additional Horizon Order - 2 =
x Mobile Apps<o:p></o:p></span></p></div></div><p =
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style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#505050'>Your ticket 506409 was updated as follows: =
<o:p></o:p></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center;line-height:150%'><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
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style=3D'line-height:150%'><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
erif;color:#505050'>Hi Bob,<br><br>I hope you are well,<br><br>I tried =
calling but got your voicemail.<br><br>I have sent Christine her =
application log in details, please will you confirm who the other user =
is? <br><br>The users can download the "Horizon" =
softphone from their play/apps store, and sign in with the username and =
password that has been emailed to them.<br><br>Kindest =
Regards,<br><br>Kassidy Joubert<br>Provisioning Agent =
<o:p></o:p></span></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center;line-height:150%'><span =
style=3D'font-size:10.5pt;line-height:150%;font-family:"Helvetica",sans-s=
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.75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Customer: =
<o:p></o:p></span></p></td><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>SARAH =
HARVEY LIMITED ( #4168 )<o:p></o:p></span></p></td></tr><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Category: =
<o:p></o:p></span></p></td><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Provisionin=
g<o:p></o:p></span></p></td></tr><tr><td style=3D'padding:.75pt .75pt =
.75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Subcategory=
: <o:p></o:p></span></p></td><td style=3D'padding:.75pt .75pt .75pt =
.75pt'><p class=3DMsoNormal><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif'>Additional =
Horizon<o:p></o:p></span></p></td></tr></table></td></tr></table></div></=
td></tr><tr><td valign=3Dtop style=3D'border:solid #BBBBBB =
1.0pt;border-top:none;padding:0cm 0cm 0cm 0cm'><div =
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