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From: "O2" <notification@billing.o2.com>
To: <bob@sarahharvey.com>
Subject: Your O2 recycle payment
Date: Sat, 28 Mar 2026 09:02:32 +0100
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Check the status of your refund
͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌ 
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 ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌ 
 ͏ ‌      ͏ ‌      ͏ ‌      ͏ ‌     












This is an official O2 email for the mobile number ending 6814.


  <https://cdn.braze.eu/appboy/communication/assets/image_assets/images/67a4b08f954ae600926374c4/original.png?1738846350>




Your refund’s been processed











Hi Robert,









Account number: 1018731283





We have processed your refund of £16.66. If your regular payment method is 
Direct Debit or card, it will be completed within 5 working days.



In the case of a refund by Cheque, it should reach you by post in 10 working 
days. To see the status of your refund, please go to My O2 
<https://clicks.billing.o2.com/f/a/IF19nAWkdG-U6mNe68nWvw~~/AAAHahA~/OlbWVwIlTe_w7S4CwgHH0Qb4x3G815XB2CeTBh6wHOWBXuerMvRKHAG3OvaJcbSwX3gIHf7xej31_0cH8vQEDGaLqelC7yogyFWfd_G7dBmzfhSD-n-VQvOWbjkzP9SvWpRRiTxl9lYMcTTeUgYQR7tDESONuvCSbhmqL0NuO1k~> 
.







Talk soon,



O2








The Legal Stuff



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Company information: O2, 500 Brook Drive, Reading, RG2 6UU. Registered in 
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policy, check the links below. 
 




Terms and Conditions 
<https://clicks.billing.o2.com/f/a/yh_eR1XMWOeZQSFqvtpzIg~~/AAAHahA~/ghNV_xs5iJlsthPR3WZjcVWQlTFAlPVupm87WmuHlWsYXKnvNPSOnC9m8zT2osWHaSCfJJMg_qEsC9gIqJNLQxnJKYUj4VQx8ITpsGEqpw43TlD9zyWEX4Pw7ZbSi1a3> 
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<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#eef6ff;b=
order-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"html_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=0A=
=0A=
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</div></td></tr></table>=0A=
<table class=3D"html_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=C2=A0</div></td></tr></table>=0A=
<table class=3D"paragraph_block block-3" width=3D"100%" border=3D"0" =
cellpadding=3D"15" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:14px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:cente=
r;mso-line-height-alt:NaNpx"><p style=3D"margin:0">=0A=
This is an official O2 email for the mobile number ending <span =
style=3D"word-break: break-word; color: #0050ff;">6814</span>.=0A=
</p></div></td></tr></table>=0A=
<table class=3D"image_block block-4" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"width:100%"><div class=3D"alignment" align=3D"center"><div =
style=3D"max-width:600px"><img =
src=3D"https://cdn.braze.eu/appboy/communication/assets/image_assets/imag=
es/67a4b08f954ae600926374c4/original.png?1738846350" =
style=3D"display:block;height:auto;border:0;width:100%" width=3D"600" =
alt title height=3D"auto"></div></div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></t=
able>=0A=
<!-- End -->=0A=
</div></td></tr></table></td></tr></tbody></table></td></tr></tbody></tab=
le>=0A=
<table class=3D"row row-2" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"heading_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"padding-bottom:20px;padding-left:40px;padding-right:40px;padding=
-top:20px;text-align:center;width:100%"><h1 =
style=3D"margin:0;color:#0050ff;direction:ltr;font-family:Arial,Sans-seri=
f;font-size:36px;font-weight:700;letter-spacing:normal;line-height:1.2;te=
xt-align:center;margin-top:0;margin-bottom:0;mso-line-height-alt:43px">Yo=
ur refund=E2=80=99s been processed</h1></td></tr></table>=0A=
<table class=3D"divider_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0">=0A=
<tr><td class=3D"pad" =
style=3D"padding-bottom:10px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div class=3D"alignment" align=3D"center"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"divider_inner" =
style=3D"font-size:1px;line-height:1px;border-top:1px solid #bbb"><span =
style=3D"word-break: =
break-word;">=E2=80=8A</span></td></tr></table></div></td></tr>=0A=
</table>=0A=
</td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-3" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=0A=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top"><table class=3D"html_block block-1" =
width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=0A=
<table class=3D"nl-container" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8;b=
ackground-image:none;background-position:top =
left;background-size:auto;background-repeat:no-repeat"><tbody><tr><td><ta=
ble class=3D"row row-1" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:2px;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:20px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">Hi Robert,</p>=0A=
<p style=3D"margin:0;margin-bottom:0"></p>=0A=
<p =
style=3D"margin:0;margin-bottom:0"><code></code><code></code><code></code=
></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0"><code></code><code></code></p>=0A=
</div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></t=
able>=0A=
<!-- End -->=0A=
</div></td></tr></table></td></tr></tbody></table></td></tr></tbody>=0A=
</table>=0A=
<table class=3D"row row-4" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:2px;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"html_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=0A=
<table class=3D"nl-container" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8;b=
ackground-image:none;background-position:top =
left;background-size:auto;background-repeat:no-repeat"><tbody><tr><td><ta=
ble class=3D"row row-1" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:0;color:#000;padding:20px 40px 10px;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;background-color:#f8f8f8;padding-bottom:20px;padding-left:20px;padd=
ing-right:20px;padding-top:20px;vertical-align:middle">=0A=
<table class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0"></p>=0A=
<p style=3D"margin:0;margin-bottom:0"></p>=0A=
</div></td></tr></table>=0A=
<table class=3D"paragraph_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">Account number:&nbsp;1018731283</p>=0A=
<p style=3D"margin:0"></p>=0A=
</div></td></tr></table>=0A=
<table class=3D"paragraph_block block-3" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">=0A=
&nbsp; &nbsp;</p>=0A=
</div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></t=
able>=0A=
<!-- End -->=0A=
</div></td></tr></table>=0A=
<table class=3D"paragraph_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:40px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">=0A=
We have processed your refund of =C2=A316.66. If your regular payment =
method is Direct Debit or card, it will be completed within 5 working =
days.</p>=0A=
<p style=3D"margin:0;margin-bottom:0">&nbsp;</p>=0A=
<p style=3D"margin:0;margin-bottom:0">=0A=
In the case of a refund by Cheque, it should reach you by post in 10 =
working days. To see the status of your refund, please go to <a =
href=3D"https://clicks.billing.o2.com/f/a/IF19nAWkdG-U6mNe68nWvw~~/AAAHah=
A~/OlbWVwIlTe_w7S4CwgHH0Qb4x3G815XB2CeTBh6wHOWBXuerMvRKHAG3OvaJcbSwX3gIHf=
7xej31_0cH8vQEDGaLqelC7yogyFWfd_G7dBmzfhSD-n-VQvOWbjkzP9SvWpRRiTxl9lYMcTT=
eUgYQR7tDESONuvCSbhmqL0NuO1k~" target=3D"_blank" =
style=3D"text-decoration: underline; color: #1871D8;" =
rel=3D"noopener">My O2</a>.</p>=0A=
<p =
style=3D"margin:0;margin-bottom:0"><code></code><code></code><code></code=
></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0;margin-bottom:0"><code></code></p>=0A=
<p style=3D"margin:0"><code></code><code></code></p>=0A=
</div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-5" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;bord=
er-radius:2px;color:#000;width:600px;margin:0 auto" =
width=3D"600"><tbody><tr><td class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top">=0A=
<table class=3D"divider_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td class=3D"pad" =
style=3D"padding-bottom:10px;padding-left:40px;padding-right:40px;padding=
-top:10px"><div class=3D"alignment" align=3D"center"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"divider_inner" =
style=3D"font-size:1px;line-height:1px;border-top:1px solid #bbb"><span =
style=3D"word-break: =
break-word;">=E2=80=8A</span></td></tr></table></div></td></tr></table>=0A=
<table class=3D"paragraph_block block-2" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad" =
style=3D"padding-bottom:20px;padding-left:40px;padding-right:40px;padding=
-top:30px"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Arial,Sans-serif;f=
ont-size:16px;font-weight:400;letter-spacing:0;line-height:NaN;text-align=
:left;mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">Talk soon,</p>=0A=
<p style=3D"margin:0;margin-bottom:0">&nbsp;</p>=0A=
<p style=3D"margin:0"><strong>O2</strong></p>=0A=
</div></td></tr></table>=0A=
</td></tr></tbody></table></td></tr></tbody></table>=0A=
<table class=3D"row row-6" align=3D"center" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#fff;colo=
r:#000;width:600px;margin:0 auto" width=3D"600"><tbody><tr><td =
class=3D"column column-1" width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;vertical-align:top"><table class=3D"html_block block-1" =
width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tr><td =
class=3D"pad"><div =
style=3D"font-family:Arial,Sans-serif;text-align:center" =
align=3D"center">=0A=
<table class=3D"nl-container" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f8f8">=
<tbody><tr><td><table class=3D"row row-1" align=3D"center" =
width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table =
class=3D"row-content stack" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;color:#000;width:600px;mar=
gin:0 auto" width=3D"600"><tbody><tr><td class=3D"column column-1" =
width=3D"100%" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align=
:left;padding-bottom:5px;padding-top:5px;vertical-align:top"><table =
class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tr=
><td class=3D"pad"><div =
style=3D"color:#322332;direction:ltr;font-family:Arial,Sans-serif;font-si=
ze:14px;font-weight:400;letter-spacing:0;line-height:NaN;text-align:left;=
mso-line-height-alt:NaNpx">=0A=
<p style=3D"margin:0;margin-bottom:0">The Legal Stuff</p>=0A=
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Company information: O2, 500 Brook Drive, Reading, RG2 6UU. Registered =
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