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From: "LV=" <lv@insurance.lv.co.uk>
To: <bob@sarahharvey.com>
Subject: Your upcoming renewal
Date: Fri, 26 Jul 2024 15:11:45 -0000
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Please note that replies to this email address will not be received. Trouble
viewing? View a
<https://view.insurance.lv.co.uk/?qs=89dbb119400faf801fa50e0892a9a7ebcfa84e7e955d26618b7a32fe9d4f9018590ce103aed7dfee58fd875127e9fc960b22550b291c109d4e545e795b9522f62743f2cc2e109bd2f7f3289f3cc970aa>
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Your upcoming renewalHi
Robert,
Thanks for being one of 4.5 million people in the UK to choose LV=.
We want to try to help you understand what’s happening in the insurance
market and what we're doing at LV= to support our customers. <https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/a12876d1-
a0d4-4c05-b67c-8d913bc9f18c.png>
<https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/a12876d1-a0d4-4c05-b67c-8d913bc9f18c.png>
Why is the cost of insurance rising?It’s
no secret that insurers are dealing with an increase in claims and growing
costs. So, let’s look at why it’s happening and what we’re doing about it.
In recent years we’ve seen the number of car insurance claims rise by 30%
and the amount we spend on those claims by over 75%.
Challenges faced by the car insurance industry:
* Cost of vehicle repairs – up 32% since 2022. Reflecting rising costs,
energy inflation and more expensive repairs (source: ABI).
* Payouts for vehicle theft - up 35% since 2022 (source: ABI).
* Labour costs for repairs – up 50% since 2019, due to inflation, shortage
of skilled workers and the energy crisis (source: Auto Body Professionals).
* Severe weather – Storms are getting worse and more frequent and it’s
impacting motorists. Recent storms, Babet and Ciarán, saw many cars damaged
by flash floods and falling trees/debris in the high winds.
<https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/4b522539-8398-4c34-a2fb-60b48f29c8c3.png>
<https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/f2ed8884-863e-4351-88d2-66e1d49367c9.png>
Here at LV= we’re doing everything we can to tackle these changes: <https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/6bf2a254-
e54b-4f92-a960-52e767723135.png>
<https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/3317c55a-36d6-41ea-bc52-60bf1d4e29e1.png>
Maintaining quality while driving down repair costs – We’ve increased the
number of our body shops and garages, exclusively for LV= customers. With
pre-agreed prices for repairs and quicker decision making, we ensure the
highest standards while controlling costs. <https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/6bf2a254-
e54b-4f92-a960-52e767723135.png>
<https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/3317c55a-36d6-41ea-bc52-60bf1d4e29e1.png>
Expanding our team to get you back on the road – Continuing to invest in
apprenticeships to grow our engineering team, so we can be there when you
need us most. <https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/6bf2a254-
e54b-4f92-a960-52e767723135.png>
<https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/3317c55a-36d6-41ea-bc52-60bf1d4e29e1.png>
Tackling repair delays so you get what you need – We’re working with our
suppliers to tackle the issue affecting everyone caused by a global shortage
of high-tech car parts and other important materials. <https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/7ff0a004-
6f54-4f03-834f-b1103bed8016.png>
<https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/c2fa07d5-7979-4884-9dfb-1ba8f0de2f03.png>
Claims SupportBased on feedback, we understand that for customers who haven’t claimed,
price increases can come as a real surprise. We’re dealing with more and
more claims, and while no one ever expects to have to make a claim, we’re
always here in case you do.
Supporting you is what we do best and it’s something we’re incredibly proud
of. Along with over 4.5 million customers like you, you’re in safe hands…
and you don’t just have to take our word for it.
“A quick stress free repair. It was all as easy as it could possibly have
been. From start to finish everyone was excellent.”
LV customer, May 2024
“Extremely impressed with the way you dealt with my claim, it was done
speedily & you kept me informed every step of the way.”
LV customer, May 2024
Visit our price explained websiteFor
the most in-depth look at what's happening with insurance prices, we've put
together some more useful information on LV.com/car-renewals
<https://click.insurance.lv.co.uk/?qs=876d4972206c1c7deb3a3758b71bdaea835b6256f225694da53dc2b456509399b047be01df6eee7e299493b16701859fb3c389e18d0b33db2c937797097e35cb>
We'll send your renewal invite, including your price, in the next few days. We know price increases are never welcome
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Please note that replies to this email address will not be received. If you
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You can reach us using this contact us link.
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LV= and Liverpool Victoria are registered trademarks of Liverpool Victoria
Financial Services Limited and LV= and LV= Liverpool Victoria are trading
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Liverpool Victoria Insurance Company Limited, registered in England and
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and regulated by the Financial Conduct Authority and the Prudential
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=09
<tr>
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line-height:15px; color:#3d3d3d; padding:10px 25px;" valign=3D"top">
Please note that replies to this email address will not be received. =
Trouble viewing? View a <a =
href=3D"https://view.insurance.lv.co.uk/?qs=3D89dbb119400faf801fa50e0892a=
9a7ebcfa84e7e955d26618b7a32fe9d4f9018590ce103aed7dfee58fd875127e9fc960b22=
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style=3D"color:#0066a1; outline:0; text-decoration:underline;" =
target=3D"_blank" title=3D"Web version"><font color=3D"#0066a1">web =
version.</font></a></td></tr></table><!-- 1.0_Preheader_Default_1.0 - =
END --></td></tr></table><!----><!----><table cellpadding=3D"0" =
cellspacing=3D"0" width=3D"100%" role=3D"presentation" =
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class=3D"stylingblock-content-wrapper camarker-inner"><!-- =
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border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
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=20
<tr>
<td align=3D"left" valign=3D"top">
<!-- Background Image - Mobile --><table border=3D"0" =
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=20
<tr>
<td align=3D"left" =
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=20
<tr>
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=20
<tr>
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=20
<tr>
<td align=3D"left" class=3D"pd-t" height=3D"32" =
style=3D"height:32px; padding:0;" valign=3D"top">
<img alt=3D"LV=3D" border=3D"0" class=3D"pd-l" =
src=3D"https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/61=
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=20
<tr>
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<img alt=3D" " class=3D"rv i-100" height=3D"0" =
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class=3D"stylingblock-content-wrapper"><tr><td =
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border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:600px;" width=3D"600">
=09
<tr>
<td align=3D"left" class=3D"pd-trl" style=3D"padding:20px 40px 20px;" =
valign=3D"top">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<td class=3D"t" style=3D"font-family: Arial, sans-serif, livvic; =
font-size: 28px; line-height: 32px; color: rgb(23, 136, 48); padding: =
0px 0px 20px;" valign=3D"top">
Your upcoming renewal</td></tr></table><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
<td class=3D"bc" style=3D"font-family: Arial, sans-serif, muli; =
font-size: 14px; line-height: 20px; color: rgb(61, 61, 61); padding: 0px =
0px 0px; text-align: left;" valign=3D"top">
Hi Robert,<br>
<br>
Thanks for being one of 4.5 million people in the UK to choose =
LV=3D.<br>
<br>
We want to try to help you understand what’s happening in =
the insurance market and what we're doing at LV=3D to support our =
customers.</td></tr></table></td></tr></table></td></tr></table><!----><!=
----><table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td =
class=3D"stylingblock-content-wrapper camarker-inner"><table =
bgcolor=3D"#fcf9f2" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"width:600px;" width=3D"600">
=09
<tr>
<td align=3D"left" valign=3D"top">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"hide" style=3D"padding:0;" =
valign=3D"top">
<!--[if mso 16]><v:image =
src=3D"https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/a1=
2876d1-a0d4-4c05-b67c-8d913bc9f18c.png" =
style=3D"position:relative;top:0px;left:0px;width:600px;height:34px"></v:=
image><span height=3D"34px"> </span><![endif]--><!--[if !mso =
16]><!-- --><img alt=3D" " border=3D"0" class=3D"i-100" =
src=3D"https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/a1=
2876d1-a0d4-4c05-b67c-8d913bc9f18c.png" style=3D"display:block; =
width:600px;" width=3D"600"> <!--<![endif]--></td><td align=3D"center" =
class=3D"rv" style=3D"display:none; width:0; height:0; max-height:0; =
font-size:0; line-height:0; overflow:hidden; visibility:hidden; =
mso-hide:all;" valign=3D"top" width=3D"0">
<img alt=3D" " class=3D"rv i-100" height=3D"0" =
src=3D"https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/a1=
2876d1-a0d4-4c05-b67c-8d913bc9f18c.png" style=3D"display:none; width:0; =
height:0; max-height:0; font-size:0; line-height:0; overflow:hidden; =
visibility:hidden; mso-hide:all;" width=3D"0"></td></tr></table><table =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"pd-trl" style=3D"padding:20px 40px =
20px;" valign=3D"top">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<td class=3D"t" =
style=3D"font-family:Arial,sans-serif,'livvic'; font-weight:normal; =
font-size:26px; line-height:32px; color: rgb(23, 136, 48); padding: 0 0 =
20px 0" valign=3D"top">
<span style=3D"font-size:28px;">Why is the cost of insurance =
rising?</span></td></tr><tr>
<td class=3D"bc" =
style=3D"font-family:Arial,sans-serif,'muli'; font-size:14px; =
line-height:20px; color:#3d3d3d; padding:0 0 5px 0;" valign=3D"top">
It’s no secret that insurers are dealing with an =
increase in claims and growing costs. So, let’s look at why =
it’s happening and what we’re doing about it.<br>
<br>
In recent years we’ve seen the number of car insurance =
claims rise by 30% and the amount we spend on those claims by over =
75%.<br>
<br>
Challenges faced by the car insurance industry: <ul>
<li>
<b>Cost of vehicle repairs</b> – up 32% since 2022. =
Reflecting rising costs, energy inflation and more expensive repairs =
(source: ABI).</li><li>
<b>Payouts for vehicle theft</b> - up 35% since =
2022 (source: ABI).</li><li>
<b>Labour costs for repairs</b> – up 50% since 2019, =
due to inflation, shortage of skilled workers and the energy crisis =
(source: Auto Body Professionals).</li><li>
<b>Severe weather</b> – Storms are getting worse and =
more frequent and it’s impacting motorists. Recent storms, Babet =
and Ciarán, saw many cars damaged by flash floods and falling =
trees/debris in the high =
winds. </li></ul></td></tr></table></td></tr></table></td></tr></tab=
le><table bgcolor=3D"#fcf9f2" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" style=3D"width:600px;" =
width=3D"600">
=09
<tr>
<td align=3D"left" class=3D"hide" valign=3D"bottom">
<img alt=3D" " border=3D"0" class=3D"i-100" =
src=3D"https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/4b=
522539-8398-4c34-a2fb-60b48f29c8c3.png" style=3D"display:block; =
width:600px;" width=3D"600"></td><td align=3D"center" class=3D"rv" =
style=3D"display:none; width:0; height:0; max-height:0; font-size:0; =
line-height:0; overflow:hidden; visibility:hidden; mso-hide:all;" =
valign=3D"top" width=3D"0">
<img alt=3D" " class=3D"rv i-100" height=3D"0" =
src=3D"https://image.insurance.lv.co.uk/lib/fe33117075640475731578/m/1/f2=
ed8884-863e-4351-88d2-66e1d49367c9.png" style=3D"display:none; width:0; =
height:0; max-height:0; font-size:0; line-height:0; overflow:hidden; =
visibility:hidden; mso-hide:all;" =
width=3D"0"></td></tr></table></td></tr></table><!----><!----><table =
cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation" =
style=3D"min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td =
class=3D"stylingblock-content-wrapper camarker-inner"><!-- =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D =
Section Conversational Component =
4.6.4_Conversational_Benefits_LightBluebell_MultiCar_1.0 Content =
Block Free Form =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D --><table =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:600px;" width=3D"600">
=09
<tr>
<td align=3D"left" valign=3D"top">
<!-- Background Solid --><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" style=3D"width:600px;" =
width=3D"600">
=09
<tr>
<td align=3D"left" bgcolor=3D"#e3f7ff" class=3D"colap" =
height=3D"500" style=3D"background-color:#e3f7ff; width:600px; =
height:500px; padding:20px 0px 0px 0px;" valign=3D"top" width=3D"600">
<!--[if gte mso 9]> <v:rect =
xmlns:v=3D"urn:schemas-microsoft-com:vml" stroke=3D"false" fill=3D"true" =
style=3D"position:absolute; top:0; left:0; border:0; width:600px; =
height:500px; border:0; z-index:2;" fillcolor=3D"#e3f7ff"> =
<v:fill type=3D"gradient" color=3D"#e3f7ff" color2=3D"#e3f7ff" /> =
<v:textbox style=3D"mso-fit-shape-to-text:false" inset=3D"0,0,0,0"> =
<![endif]--><div>
<!-- Curve (Top) --><!-- Curve (Top) END --><!-- Content =
--><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"width:600px;" width=3D"600">
=09
<tr>
<td class=3D"hide" width=3D"20">
</td><td align=3D"left" class=3D"pd-none" =
style=3D"padding:0;" valign=3D"top" width=3D"560">
<!-- 2 Column Content --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:560px;" width=3D"560">
=09
<tr>
<td align=3D"left" class=3D"pd-all" =
style=3D"width:560px;" valign=3D"top" width=3D"560">
<!-- Overview (L Col) --><table align=3D"left" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:235px;" width=3D"235">
=09
<tr>
<td align=3D"left" class=3D"pd-b" valign=3D"top">
<!-- White Box --><table bgcolor=3D"#ffffff" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:235px; border-radius:15px;" width=3D"235">
=09
<tr>
<td class=3D"hide" width=3D"20">
</td><td align=3D"left" class=3D"pd-all br-mob" =
style=3D"padding:20px 20px 20px 0;" valign=3D"top">
<!-- Copy --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
</tr><tr>
<td align=3D"left" class=3D"t-e pd-r" =
style=3D"font-family:Arial,sans-serif,'livvic'; font-weight:300; =
font-size:28px; line-height:32px; color:#178830;" valign=3D"top">
Here at LV=3D we’re doing everything =
we can to tackle these changes:</td></tr></table><!-- Copy END =
--></td></tr></table><!-- White Box - END --></td></tr></table><!-- =
Overview (L Col) END --><!--[if (gte mso 9)|(IE)]></td><td =
align=3D"right" valign=3D"top"><![endif]--><!-- Benefits (R Col) =
--><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"width:325px;" width=3D"325">
=09
<tr>
<td align=3D"right" class=3D"pd-none" =
style=3D"padding:0 0 20px 0;" valign=3D"top">
<!-- Benefit Row --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:325px;" width=3D"325">
=09
<tr>
<!-- Progress bar --><!--[if !mso 16]><!-- =
--><td align=3D"right" class=3D"hide" style=3D"color:#ffffff; =
width:10px;" valign=3D"middle" width=3D"10">
<img align=3D"right" alt=3D"(" border=3D"0" =
class=3D"i-100" =
src=3D"https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/6b=
f2a254-e54b-4f92-a960-52e767723135.png" style=3D"display:block; =
width:4px;" width=3D"4"></td><td align=3D"left" bgcolor=3D"#ffffff" =
class=3D"hide" style=3D"font-size:0; line-height:0; width:1px;" =
width=3D"1">
</td><td align=3D"left" class=3D"hide" =
style=3D"color:#ffffff; width:10px;" valign=3D"middle" width=3D"10">
<img align=3D"left" alt=3D")" border=3D"0" =
class=3D"i-100" =
src=3D"https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/33=
17c55a-36d6-41ea-bc52-60bf1d4e29e1.png" style=3D"display:block; =
width:4px;" width=3D"4"></td><!--<![endif]--><!--[if mso 16]><td =
width=3D"21" align=3D"left"></td><![endif]--><!-- Progress bar END =
--><td align=3D"left" class=3D"pd-b" style=3D"padding:0;" =
valign=3D"top">
<!-- White Box --><table bgcolor=3D"#ffffff" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:304px; border-radius:15px;" width=3D"304">
=09
<tr>
<td class=3D"hide" width=3D"20">
</td><td align=3D"left" class=3D"pd-all =
br-mob" style=3D"padding:20px 20px 20px 0;" valign=3D"top">
<!-- Copy --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"pd-none" =
style=3D"padding:0;" valign=3D"top">
<!-- Copy --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"bc-e =
pd-l" style=3D"font-family:Arial,sans-serif,'muli'; font-size:14px; =
line-height:18px; color:#3d3d3d;" valign=3D"top">
<b>Maintaining quality while =
driving down repair costs</b> – We’ve increased the number =
of our body shops and garages, exclusively for LV=3D customers. With =
pre-agreed prices for repairs and quicker decision making, we ensure the =
highest standards while controlling costs.</td></tr></table><!-- Copy =
END --></td></tr></table><!-- Copy END --></td></tr></table><!-- White =
Box - END --></td></tr></table><!-- Benefit Row END --><!-- Benefit =
Spacer --><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"width:325px;" width=3D"325">
=09
<tr>
<td align=3D"right" class=3D"hide" =
style=3D"font-size:0; line-height:0; width:10px;" width=3D"10">
</td><!--[if !mso 16]><!-- --><td =
align=3D"center" bgcolor=3D"#ffffff" class=3D"hide" =
style=3D"font-size:0; line-height:0; width:1px;" width=3D"1">
</td><!--<![endif]--><td align=3D"left" =
class=3D"hide" style=3D"font-size:0; line-height:0; width:10px;" =
width=3D"10">
</td><td align=3D"left" class=3D"hide" =
height=3D"20" style=3D"font-size:0; line-height:0; height:20px;" =
valign=3D"top">
</td></tr></table><!-- Benefit Spacer END =
--><!-- Benefit Row --><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" style=3D"width:325px;" =
width=3D"325">
=09
<tr>
<!-- Progress bar --><!--[if !mso 16]><!-- =
--><td align=3D"right" class=3D"hide" style=3D"color:#ffffff; =
width:10px;" valign=3D"middle" width=3D"10">
<img align=3D"right" alt=3D"(" border=3D"0" =
class=3D"i-100" =
src=3D"https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/6b=
f2a254-e54b-4f92-a960-52e767723135.png" style=3D"display:block; =
width:4px;" width=3D"4"></td><td align=3D"left" bgcolor=3D"#ffffff" =
class=3D"hide" style=3D"font-size:0; line-height:0; width:1px;" =
width=3D"1">
</td><td align=3D"left" class=3D"hide" =
style=3D"color:#ffffff; width:10px;" valign=3D"middle" width=3D"10">
<img align=3D"left" alt=3D")" border=3D"0" =
class=3D"i-100" =
src=3D"https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/33=
17c55a-36d6-41ea-bc52-60bf1d4e29e1.png" style=3D"display:block; =
width:4px;" width=3D"4"></td><!--<![endif]--><!--[if mso 16]><td =
width=3D"21" align=3D"left"></td><![endif]--><!-- Progress bar END =
--><td align=3D"left" class=3D"pd-b" style=3D"padding:0;" =
valign=3D"top">
<!-- White Box --><table bgcolor=3D"#ffffff" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:304px; border-radius:15px;" width=3D"304">
=09
<tr>
<td class=3D"hide" width=3D"20">
</td><td align=3D"left" class=3D"pd-all =
br-mob" style=3D"padding:20px 20px 20px 0;" valign=3D"top">
<!-- Copy --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"pd-none" =
style=3D"padding:0;" valign=3D"top">
<!-- Copy --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"bc-e =
pd-l" style=3D"font-family:Arial,sans-serif,'muli'; font-size:14px; =
line-height:18px; color:#3d3d3d;" valign=3D"top">
<b>Expanding our team to get you =
back on the road</b> – Continuing to invest in apprenticeships to =
grow our engineering team, so we can be there when you need us =
most.</td></tr></table><!-- Copy END --></td></tr></table><!-- Copy END =
--></td></tr></table><!-- White Box - END --></td></tr></table><!-- =
Benefit Row END --><!-- Benefit Spacer --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:325px;" width=3D"325">
=09
<tr>
<td align=3D"right" class=3D"hide" =
style=3D"font-size:0; line-height:0; width:10px;" width=3D"10">
</td><!--[if !mso 16]><!-- --><td =
align=3D"center" bgcolor=3D"#ffffff" class=3D"hide" =
style=3D"font-size:0; line-height:0; width:1px;" width=3D"1">
</td><!--<![endif]--><td align=3D"left" =
class=3D"hide" style=3D"font-size:0; line-height:0; width:10px;" =
width=3D"10">
</td><td align=3D"left" class=3D"hide" =
height=3D"20" style=3D"font-size:0; line-height:0; height:20px;" =
valign=3D"top">
</td></tr></table><!-- Benefit Spacer END =
--><!-- Benefit Row --><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" style=3D"width:325px;" =
width=3D"325">
=09
<tr>
<!-- Progress bar --><!--[if !mso 16]><!-- =
--><td align=3D"right" class=3D"hide" style=3D"color:#ffffff; =
width:10px;" valign=3D"middle" width=3D"10">
<img align=3D"right" alt=3D"(" border=3D"0" =
class=3D"i-100" =
src=3D"https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/6b=
f2a254-e54b-4f92-a960-52e767723135.png" style=3D"display:block; =
width:4px;" width=3D"4"></td><td align=3D"left" bgcolor=3D"#ffffff" =
class=3D"hide" style=3D"font-size:0; line-height:0; width:1px;" =
width=3D"1">
</td><td align=3D"left" class=3D"hide" =
style=3D"color:#ffffff; width:10px;" valign=3D"middle" width=3D"10">
<img align=3D"left" alt=3D")" border=3D"0" =
class=3D"i-100" =
src=3D"https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/33=
17c55a-36d6-41ea-bc52-60bf1d4e29e1.png" style=3D"display:block; =
width:4px;" width=3D"4"></td><!--<![endif]--><!--[if mso 16]><td =
width=3D"21" align=3D"left"></td><![endif]--><!-- Progress bar END =
--><td align=3D"left" class=3D"pd-b" style=3D"padding:0;" =
valign=3D"top">
<!-- White Box --><table bgcolor=3D"#ffffff" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:304px; border-radius:15px;" width=3D"304">
=09
<tr>
<td class=3D"hide" width=3D"20">
</td><td align=3D"left" class=3D"pd-all =
br-mob" style=3D"padding:20px 20px 20px 0;" valign=3D"top">
<!-- Copy --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"pd-none" =
style=3D"padding:0;" valign=3D"top">
<!-- Copy --><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"bc-e =
pd-l" style=3D"font-family:Arial,sans-serif,'muli'; font-size:14px; =
line-height:18px; color:#3d3d3d;" valign=3D"top">
<b>Tackling repair delays so you =
get what you need</b> – We’re working with our suppliers to =
tackle the issue affecting everyone caused by a global shortage of =
high-tech car parts and other important materials.</td></tr></table><!-- =
Copy END --></td></tr></table><!-- Copy END --></td></tr></table><!-- =
White Box - END --></td></tr></table><!-- Benefit Row END --><!-- =
Benefit Spacer --><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" style=3D"width:325px;" =
width=3D"325">
=09
<tr>
<td align=3D"right" class=3D"hide" =
style=3D"font-size:0; line-height:0; width:10px;" width=3D"10">
</td><!--[if !mso 16]><!-- --><td =
align=3D"center" bgcolor=3D"#ffffff" class=3D"hide" =
style=3D"font-size:0; line-height:0; width:1px;" width=3D"1">
</td><!--<![endif]--><td align=3D"left" =
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valign=3D"top">
</td></tr></table><!-- Benefit Spacer END =
--></td></tr></table><!-- Benefits (R Col) END --></td></tr></table><!-- =
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=09
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<img alt=3D" " border=3D"0" class=3D"i-100" =
src=3D"https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/7f=
f0a004-6f54-4f03-834f-b1103bed8016.png" style=3D"display:block; =
width:600px;" width=3D"600"></td><td align=3D"center" class=3D"rv" =
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valign=3D"top" width=3D"0">
<img alt=3D" " class=3D"rv i-100" height=3D"0" =
src=3D"https://image.giinsurance.lv.com/lib/fe33117075640475731578/m/1/c2=
fa07d5-7979-4884-9dfb-1ba8f0de2f03.png" style=3D"display:none; width:0; =
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=09
<tr>
<td align=3D"left" class=3D"pd-all" style=3D"padding:0px 50px 20px;" =
valign=3D"top">
<!-- Copy --><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<td align=3D"center" class=3D"t" =
style=3D"font-family:Arial,sans-serif,'livvic'; font-weight:300; =
font-size:28px; line-height:32px; color:#178830; padding:20px 0px 15px =
0px;" valign=3D"top">
Claims Support</td></tr><tr>
<td align=3D"center" class=3D"bc" =
style=3D"font-family:Arial,sans-serif,'muli'; font-size:14px; =
line-height:18px; color:#3d3d3d; padding:0 0 40px 0; border-bottom:1px =
solid #d3dadd" valign=3D"top">
<div style=3D"text-align: left;">
Based on feedback, we understand that for customers who =
haven’t claimed, price increases can come as a real surprise. =
We’re dealing with more and more claims, and while no one ever =
expects to have to make a claim, we’re always here in case you =
do.<br>
<br>
Supporting you is what we do best and it’s something =
we’re incredibly proud of. Along with over 4.5 million customers =
like you, you’re in safe hands… and you don’t just =
have to take our word for it.</div> <div style=3D"text-align: =
center;">
<i><b>“A quick stress free repair. It was all as easy as =
it could possibly have been. From start to finish everyone was =
excellent.” </b></i><br>
LV customer, May 2024</div><div style=3D"text-align: center;">
<br>
<i><b>“Extremely impressed with the way you dealt with my =
claim, it was done speedily & you kept me informed every step of the =
way.” </b></i><br>
LV customer, May 2024</div></td></tr></table><!-- Copy END =
--></td></tr></table><!-- 4.3_Conversational_ContentOpt2_1.0 - END =
--></td></tr></table><!----><!----><table cellpadding=3D"0" =
cellspacing=3D"0" width=3D"100%" role=3D"presentation" =
style=3D"min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td =
class=3D"stylingblock-content-wrapper camarker-inner"><!-- =
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border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"width:600px;" width=3D"600">
=09
<tr>
<td align=3D"left" class=3D"pd-all" style=3D"padding:0px 50px 20px;" =
valign=3D"top">
<!-- Copy --><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<td align=3D"center" class=3D"t" =
style=3D"font-family:Arial,sans-serif,'livvic'; font-weight:300; =
font-size:28px; line-height:32px; color:#178830; padding:20px 0px 15px =
0px;" valign=3D"top">
Visit our price explained website</td></tr><tr>
<td align=3D"center" class=3D"bc" =
style=3D"font-family:Arial,sans-serif,'muli'; font-size:14px; =
line-height:18px; color:#3d3d3d; padding:0 0 40px 0; border-bottom:1px =
solid #d3dadd" valign=3D"top">
For the most in-depth look at what's happening with insurance =
prices, we've put together some more useful information on <a =
data-linkto=3D"https://" =
href=3D"https://click.insurance.lv.co.uk/?qs=3D876d4972206c1c7deb3a3758b7=
1bdaea835b6256f225694da53dc2b456509399b047be01df6eee7e299493b16701859fb3c=
389e18d0b33db2c937797097e35cb" =
style=3D"color:#04589b;text-decoration:underline;" target=3D"_blank" =
title=3D"car-renewals">LV.com/car-renewals</a><br>
<br>
We'll send your renewal invite, including your price, in the =
next few days.</td></tr></table></td></tr></table><!-- =
4.3_Conversational_ContentOpt2_1.0 - END =
--></td></tr></table><!----><!----><table cellpadding=3D"0" =
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"><tr><td class=3D"stylingblock-content-margin-cell" style=3D"padding: =
0px 40px; ">
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"background-color: transparent; min-width: =
100%; " class=3D"stylingblock-content-wrapper"><tr><td style=3D"padding: =
0px; " class=3D"stylingblock-content-wrapper camarker-inner"><div> <!-- =
--> <!-- --> <!--[if mso]><!--> <div class=3D"ie-form" =
style=3D"display:none" rebel=3D""> <form =
class=3D"sc-block-c449uio-ic-form" =
action=3D"https://cloud.insurance.lv.co.uk/RenewalSurvey?qs=3D94618d34fb8=
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class=3D"sc-c449uio-ic-form-box-sizing sc-box-sizing">=20
<input type=3D"hidden" name=3D"qs" =
value=3D"94618d34fb876e367b69979df9649c7c60d1db98407eba5e0b4c68ddc57d953f=
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9578377d9310e4978c4a844d27a9"> <input type=3D"hidden" name=3D"ic_tLink" =
value=3D"https://click.insurance.lv.co.uk/?qs=3D876d4972206c1c7d931495f14=
ad54e4a84e048fbcd3f3b586b2ce168585dfb86b0b877b654b663d26d0c3df628ce58ecb1=
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class=3D"ie-label sc-block-c449uio-ic-label"> <span =
class=3D"sc-c449uio-ic-label-box-sizing sc-box-sizing ie-b-label-box"> =
<b>We know price increases are never welcome<br>but was this email =
helpful?</b><br><br>Let us know your thoughts in the text box below=20
<span class=3D"sc-text-c449uio-ic-required" aria-hidden=3D"true"> * =
</span> </span> </span> <div =
class=3D"ie-input-wrap-c449uio-ic-text-select"> <div class=3D"ie-input =
ie-input-c449uio-ic-text-select"> <ul style=3D"margin:0;padding:0" =
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LV=3D and Liverpool Victoria are registered trademarks of =
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Liverpool Victoria are trading styles of the Liverpool Victoria General =
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Tel: <a href=3D"tel:01202292333" style=3D"text-decoration:none; =
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color=3D"#585757">0330 123 9970.</font></a></td></tr></table><!-- Terms =
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