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Reply-To: <CustomerVoice@insights.natwest.com>
From: "NatWest Surveys" <CustomerVoice@insights.natwest.com>
To: <BOB@SARAHHARVEY.COM>
Subject: We welcome your feedback
Date: Mon, 13 Jan 2025 11:20:09 -0000
Message-ID: <123128082-20250113122009@allegiancetech.com>
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<https://insights.natwest.com/surveys/images/CUNJH2/Preview/natwestbannerimage.jpg>
Thank you for choosing NatWest as your business bank.
We’re dedicated to making our customer experience the best it can be. We
would appreciate your feedback on your recent experience with us which will
only take a couple of minutes.
We will combine your feedback with our customer records to better understand
how to improve the service we provide. Please be assured that we will never
use your feedback to sell or market anything to you.
Please begin by answering the question below.
How likely are you to recommend NatWest to a relative, friend or business
associate in the next 12 months?
Please give your answer on a scale where ‘0’ means ‘not at all likely’ and
‘10’ means ‘extremely likely’.
Not at all
likely Extremely
likely0
1 2 3 4 5 6 7 8 9 10 <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=0> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=1> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=2> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=3> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=4> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=5> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=6> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=7> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=8> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=9> <https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=TPHUDM&rk=058E563&Q1=10>
Thank you in advance for helping us to make your experience better in the
future.
<https://insights.natwest.com/surveys/images/DNW2JF/Preview/james_holian.png>
James Holian
Managing Director, Business Banking
<https://insights.natwest.com/surveys/images/CUNJH2/Preview/nw_squircle_rgb.png>
About this email
This email is confidential and intended for the addressee only. Please
delete if that is not you.
This is a service message designed to give you the opportunity to provide us
with your feedback on the products and services you hold with us. If you no
longer wish to receive this type of message by email
<https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=8B34QX&AUKEY=058E563&EMAIL=BOB@SARAHHARVEY.COM&SID=TPHUDM&BRAND=NatWest>
click here. You will continue to receive important information about your
account.
Please do not reply to this email as the address is not monitored. Visit our
<https://www.business.natwest.com/business/support-centre.html> Support
Centre if you have any queries and we'll be happy to help.
Your information is our priority
The information you provide will not be passed on to any other party and any
personal details you provide will not be used in any sales or marketing
activity.
To see our full updated privacy notice visit our
<https://personal.natwest.com/personal/privacy-policy.html> privacy hub.
National Westminster Bank Plc. Registered in England and Wales No. 929027.
Registered Office: 250 Bishopsgate, London EC2M 4AA. Financial Services Firm
Reference Number 121878.
Authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority.
Important Security Information
To help you identify our email and as an extra security measure the second
half of your postcode is shown at the top. If you have not provided us with
this information or your personal details have changed please contact us to
update your details.
NatWest will NEVER ask for your full PIN or password when identifying you on
the phone or online, and will NEVER ask for Card Reader codes on the phone
or when logging in.
Fraudsters may claim to be the bank, police or other companies you trust to
try and access security information. If you receive a call or email from
NatWest that you are suspicious about, cease the call immediately, or
forward the email to <mailto:phishing@natwest.com> phishing@natwest.com.
Visit <https://www.business.natwest.com/business/security.html>
natwest.com/security for more information and advice.
<https://insights.natwest.com/cgi-bin/qwebcorporate?idx=TPHUDM&l=natwest&rk=058E563>
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‌ ‌ ‌ ‌ ‌ ‌ &=
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<p align=3D"right"><span style=3D"font-size: 14px;"> </span><br />
</p>
<p><br />
<br />
Thank you for choosing NatWest as your business bank.<br />
</p>
<p style=3D"display:block;">We=E2=80=99re dedicated to making our =
customer experience the best it can be. We would appreciate your =
feedback on your recent experience with us=C2=A0which will only take a =
couple of minutes.<br />
</p>
<p style=3D"display:block;">We will combine your feedback with our =
customer records to better understand how to improve the service we =
provide. Please be assured that we will never use your feedback to sell =
or market anything to you.<br />
</p>
<p style=3D"display:block;">Please begin by answering the question =
below.<br />
</p>
<p style=3D"display:none;"><br />
</p>
<p style=3D"display:none;"><br />
</p>
<p style=3D"display:none;"><br />
</p>
<p style=3D"display:none;"><br />
</p>
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left; padding-bottom: 20px;" tabindex=3D"0" =
valign=3D"bottom"><strong>How likely are you to recommend NatWest to a =
relative, friend or business associate in the next 12 =
months?</strong><br />
<p style=3D"color: #646068">Please give your answer on a scale =
where ‘0’ means ‘not at all likely’ and =
‘10’ means ‘extremely likely’.</p>
</td>
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<td align=3D"left" aria-hidden=3D"true" colspan=3D"5" =
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padding-bottom: 10px; color: #333333;" valign=3D"bottom">Not at all<br =
/>
likely</td>
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sans-serif; font-size: 14px; vertical-align: bottom; text-align: right; =
padding-bottom: 10px; color: #333333;" valign=3D"bottom">Extremely<br />
likely</td>
</tr>
<tr role=3D"presentation">
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">0</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">1</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">2</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">3</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">4</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">5</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">6</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">7</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">8</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">9</td>
<td aria-hidden=3D"true" role=3D"presentation" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 14px; =
vertical-align: bottom; text-align: center; padding-bottom: 10px; color: =
#333333;">10</td>
</tr>
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border: none;" valign=3D"top" width=3D"9%"><!--[if mso]>
<v:roundrect =
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DM&rk=3D058E563&Q1=3D10" =
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text-align:center;" arcsize=3D"100%" strokeweight=3D"4" =
strokecolor=3D"#646068" fillcolor=3D"#ffffff" aria-label=3D"10 =3D =
Extremely likely">
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Extremely likely" class=3D"button-a button-a-secondary" =
href=3D"https://insights.natwest.com/cgi-bin/qwebcorporate.dll?idx=3DTPHU=
DM&rk=3D058E563&Q1=3D10" style=3D"background: #ffffff; border: =
1px solid #646068; font-family: Arial, Helvetica, sans-serif; font-size: =
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</tbody>
</table>
<!-- Button : END --></td>
</tr>
<tr>
<td style=3D"padding: 0px 20px 10px 20px; font-family: Arial, =
Helvetica, sans-serif; font-size: 14px; line-height: 22px; color: =
#646068;">
<p style=3D"display:block;">Thank you in advance for helping us to =
make your experience better in the future.</p>
<p style=3D"display:none;"></p>
<p style=3D"display:none;"></p>
</td>
</tr>
<tr>
<td align=3D"left" bgcolor=3D"#ffffff" style=3D"padding: 5px 0 =
10px 20px; text-align: left; vertical-align: middle;" =
valign=3D"middle"><img align=3D"left" alt=3D"Signature" border=3D"0" =
height=3D"auto" =
src=3D"https://insights.natwest.com/surveys/images/DNW2JF/Preview/james_h=
olian.png" style=3D"width: 110px; height: auto; background: transparent; =
font-family: sans-serif; font-size: 15px; line-height: 15px; color: =
#646068; display: block;" width=3D"110" /></td>
</tr>
<tr>
<td style=3D"padding: 0px 20px 30px 20px; font-family: Arial, =
Helvetica, sans-serif; font-size: 14px; line-height: 135%; color: =
#646068;">
<p style=3D"color: rgb(51, 51, 51)">James Holian<br />
<span style=3D"font-size: 13px; color: #646068">Managing Director, =
Business Banking</span></p>
</td>
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<tr>
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collapse; margin-bottom: 30px!important;" width=3D"100%">
<tbody>
<tr>
<td>
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" style=3D"margin: 0 auto; =
border-collapse: collapse; background-color: #5A287D; height:100px" =
width=3D"100%"><!-- Hero Image, Flush : BEGIN -->
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center; background-color: #5A287D;"><img alt=3D"NatWest Logo" =
border=3D"0" class=3D"g-img" height=3D"auto" =
src=3D"https://insights.natwest.com/surveys/images/CUNJH2/Preview/nw_squi=
rcle_rgb.png" style=3D"width: 95px; max-width: 95px; height: auto; =
background: #5A287D; font-family: Arial, Helvetica, sans-serif; =
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display: block;" width=3D"95" /></td>
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<td style=3D"">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
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<td bgcolor=3D"#F2F2F8" style=3D"padding: 30px 20px 0px 20px; =
font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: =
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<p class=3D"footer" style=3D"padding-bottom: 4px"><strong =
style=3D"color:#333333;;">About this email</strong></p>
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intended for the addressee only. Please delete if that is not you.</p>
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you have any queries and we'll be happy to help.</p>
<p style=3D"padding-bottom: 4px"><strong =
style=3D"color:#333333;">Your information is our priority</strong></p>
<p style=3D"padding: 4px 0px">The information you provide will not =
be passed on to any other party and any personal details you provide =
will not be used in any sales or marketing activity.</p>
<p> </p>
<p style=3D"padding: 4px 0px">To see our full updated privacy =
notice visit our <a alt=3D"Link opens in a new browser window" =
href=3D"https://personal.natwest.com/personal/privacy-policy.html" =
style=3D"font-family: Arial, Helvetica, sans-serif; color: #5e10b1; =
text-decoration: underline; font-weight: normal;" =
target=3D"_blank"><font color=3D"#5e10b1">privacy hub</font></a>.</p>
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font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: =
23px; text-align: left; color: #646068;">
<p class=3D"footer" style=3D"padding: 4px 0px">National =
Westminster Bank Plc. Registered in England and Wales No. 929027. =
Registered Office: 250 Bishopsgate, London EC2M 4AA. Financial Services =
Firm Reference Number 121878.</p>
<p style=3D"padding: 4px 0px">Authorised by the Prudential =
Regulation Authority and regulated by the Financial Conduct Authority =
and the Prudential Regulation Authority.</p>
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font-family: Arial, Helvetica, sans-serif; font-size: 14px; line-height: =
24px; text-align: left; color: #646068;">
<p class=3D"footer" style=3D"padding-bottom: 4px"><strong =
style=3D"color:#333333;">Important Security Information</strong></p>
<p style=3D"padding: 4px 0px">To help you identify our email and =
as an extra security measure the second half of your postcode is shown =
at the top. If you have not provided us with this information or your =
personal details have changed please contact us to update your =
details.</p>
<p style=3D"padding: 4px 0px">NatWest will NEVER ask for your full =
PIN or password when identifying you on the phone or online, and will =
NEVER ask for Card Reader codes on the phone or when logging in.</p>
<p style=3D"padding: 4px 0px">Fraudsters may claim to be the bank, =
police or other companies you trust to try and access security =
information. If you receive a call or email from NatWest that you are =
suspicious about, cease the call immediately, or forward the email to <a =
alt=3D"Link opens in a new browser window" =
href=3D"mailto:phishing@natwest.com" style=3D"font-family: Arial, =
Helvetica, sans-serif; color: #5e10b1; text-decoration: underline; =
font-weight: normal;"><font =
color=3D"#5e10b1">phishing@natwest.com</font></a>. Visit <a =
href=3D"https://www.business.natwest.com/business/security.html" =
style=3D"font-family: Arial, Helvetica, sans-serif; color: #5e10b1; =
text-decoration: underline; font-weight: normal;" =
target=3D"_blank"><font =
color=3D"#5e10b1">natwest.com/security</font></a> for more information =
and advice.</p>
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