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From: <sue@sarahharvey.com>
To: "'Bob Home'" <bob@sarahharvey.com>
References: <1915526406.545891717080420265.JavaMail.kcimusr@blp12130126>
In-Reply-To: <1915526406.545891717080420265.JavaMail.kcimusr@blp12130126>
Subject: FW: Thanks for your order
Date: Mon, 26 Aug 2024 14:51:31 +0100
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Susan Home
Sarah Harvey Limited
14 Rural Innovation Centre
Avenue H
Stoneleigh Park
Kenilworth
Warwickshire
CV8 2LG
Tel: +0044(0)01926450545
Mobile:+44(0)7714734418
We respect our clients' privacy. Your personal details will not be shared
with third parties as per Sarah Harvey GDPR policy. By submitting your
details you consent to being contacted by Sarah Harvey Limited by
telephone and email for this and similar positions. Please see our website
for further GDPR information at <http://www.sarahharvey.com/>
www.sarahharvey.com.
From: no-reply@info.ee.co.uk <no-reply@info.ee.co.uk>
Sent: Thursday, May 30, 2024 3:47 PM
To: sue@sarahharvey.com
Subject: Thanks for your order
<https://ee.co.uk/>
About your Order
Account number: GB19655786
Order reference: VOL013-860529767596
Hi Susan,
Welcome to EE.
Because you've ordered a broadband only package, you won't have a phone
line. This means you won't be able to make or receive any calls.
Moving to EE
Thanks for joining us.
You'll get a new EE bill, plus an EE ID which you can use to manage your
account online and in the <https://www.ee.co.uk/go/app> EE app.
A note about your equipment
We'll pop your new kit in the post soon.
If you have any old kit which needs to be returned, we'll let you know how
to send it back.
Your delivery address
Your kit will be delivered to:
30 WARWICK ROAD
COVENTRY
CV8 3HA
Please let us know as soon as possible if this address isn't right.
Your broadband package
Fibre 36 All Rounder
We'll be in touch to let you know your broadband service start date.
Your contract is for: 24 months, starting when your service is activated.
Your expected speeds
<https://ee.co.uk/content/dam/ccp-images/download_speed_ee.png>
33.12 - 36.8
Mbps
Your estimated download speed
<https://ee.co.uk/content/dam/ccp-images/upload_speed_ee.png>
8.3 - 9.2
Mbps
Your estimated upload speed
Your Speed Guarantee
Your guaranteed download speed is: 29.8Mbps
Find out more about the <https://www.ee.co.uk/go/speedguarantee> Speed
Guarantee.
Your broadband equipment
As part of your package, we'll send you:
* Smart Hub Plus
We'll contact you when your equipment is out for delivery.
Inclusive benefits
The following benefits are included as part of your package:
* Expert visit from an EE Guide
* Proactive Service
* Keep Connected Promise
* Price Promise
Expert visit from an EE Guide
Your package includes a free expert visit from an EE Guide, you can book
any time after your service has started by calling 0330 123 1105.
Proactive Service
We promise to proactively monitor for faults, report them, and offer
support.
Multi Product Benefits
If you're an EE pay monthly mobile customer, you may be eligible for Multi
Product Benefits, such as data boosts or discounts. We'll let you know if
you are.
Visit <https://www.ee.co.uk/go/login> ee.co.uk/go/login to view any
benefits, or to link your EE accounts together.
What you'll pay
You've chosen to pay your bills by Direct Debit every month.
It's easy to <https://www.ee.co.uk/go/paymentmethod> change your payment
date or bank details online.
A note about our prices
The monthly plan price for your broadband service will increase on 31
March each year by �3. All out of bundle charges will be increased by 5%
(rounded to the nearest whole pence).
Other terms, prices and products might also change at any time while
you've got a contract with us. But we'll always let you know about
important changes before they happen. Please visit
<https://www.ee.co.uk/go/prices_explained> ee.co.uk/go/prices_explained
for more information.
One-off charges
One-off and delivery charges
One-off charges including activation, installation and delivery.
�0.00
Total one-off charges
�0.00
Ongoing charges for this order
Broadband Package
�36.99
Total ongoing charges
�36.99
You might have paid some of these charges already.
You'll get your bills online
We'll let you know when your bills are ready. You'll be able to view them
online and in the EE app.
Thanks,
The EE Team
Any questions? We're here to help
<tel:+03301231105> Call us on 0330 123 1105
<https://www.ee.co.uk/go/help> Read our FAQs
The legal bit
About your terms and conditions
This order enters you into a legal contract with us, bound by our
<https://www.ee.co.uk/go/terms> terms and conditions and our
<https://www.ee.co.uk/go/tariffguide> tariff guide. Prices include VAT at
20%.
For most services, the minimum term starts when the service starts.
Your right to cancel
You can cancel your order up to 14 days from when your service starts, or
kit arrives, whichever is latest. You'll need to pay for anything you've
used, and you'll have to return the kit we're sending you, at your own
cost, within 14 days of telling us you want to cancel. Then we'll refund
anything you've paid for that kit within 14 days of getting it back.
After that, you'll need to give us 30 days' notice if you'd like to cancel
any of your services. And if it comes with a minimum term, you might have
to pay a <https://www.ee.co.uk/go/tariffguide> charge for ending your
service early. If you've paid any up-front fees (like activation fees), we
can't refund them.
To cancel, call us on 0330 123 1105.
Equipment charges
If you cancel at any time, you should return any broadband and TV
equipment we've provided, within 60 days of the service ending, otherwise
we reserve the right to charge you.
<https://www.ee.co.uk/go/tariffguide> More about equipment charges
Your Speed Guarantee
Your guaranteed download speed is 29.8Mbps.
We guarantee the broadband speed to your hub. You can check your speed
using the EE app, by <https://www.ee.co.uk/go/login> logging in online or
by calling 0330 123 1105. If it's slower than it should be, we'll try to
fix the problem or send an engineer if needed.
We'll try to get your speeds back to normal within 30 days. Because we've
signed up to Ofcom's
<https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-ind
ustry/codes-of-practice> Voluntary Code of Practice on Broadband Speeds,
you can also choose to exit your contract without paying a charge for
cancelling it early.
More about your broadband speeds
Your maximum download and upload speeds will be 38Mbps and 9.5Mbps.
Your minimum upload speed will be 7.4Mbps.
Your broadband needs time to settle
For the next ten days or so, your broadband speeds might go up and down
while we try to find the best speeds for your line. You can help by
leaving your hub on all the time. <https://www.ee.co.uk/go/speedhelp>
Find out more about your speeds.
Keep Connected Promise
If you have a problem with your broadband or you tell us you're moving
home, we'll send you a Mini Hub straight away to get you back online.
<http://www.bt.com/ext/static/wa/kci/btretail/divider.gif>
About your privacy and marketing preferences
Read our privacy policy to see <https://www.ee.co.uk/go/privacypolicy>
how we protect your personal information, the
<https://www.ee.co.uk/go/privacypolicy> information we collect and how we
use it. We might also use your contact details to send special offers
every now and then unless you've opted out. Please let us know
<https://www.ee.co.uk/go/getintouch> if you don't want these offers or if
you want to <https://www.ee.co.uk/go/privacypolicy> update your marketing
preferences.
If you need your bills and other important information in a different
format like large print or Braille, go to
<https://www.ee.co.uk/go/billoptions> ee.co.uk/go/billoptions or call us
on 0330 123 1105.
Please don't reply to this email as we won't see it. If you need to
contact us, call 0330 123 1105 or write to EE Customer Services, 6
Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN. When dealing with
complaints, we follow our <https://www.ee.co.uk/go/codeofpractice>
complaint handling policy.
� EE Limited 2024. We're registered in England at 1 Braham Street, London,
United Kingdom, E1 8EE (company number 02382161).
<http://btiemail.112.2O7.net/b/ss/btiemail/1/G.9--NS/24062010?pageName=BT.
com|Con|SKCI|SKCI_OrderConfirmed__30-May-2024>
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span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Susan Home<br>Sarah Harvey Limited<br>14 Rural Innovation =
Centre</span><span =
style=3D'font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span>=
</p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Avenue H<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Stoneleigh Park<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Kenilworth<br>Warwickshire<br>CV8 =
2LG<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif;color:black;mso-ligatures:stand=
ardcontextual'>Tel: =
+0044(0)01926450545<br>Mobile:+44(0)7714734418<br><br><br>We respect our =
clients' privacy. Your personal details will not be shared with third =
parties as per Sarah Harvey GDPR policy. By submitting your details you =
consent to being contacted by Sarah Harvey Limited by telephone and =
email for this and similar positions. Please see our website for further =
GDPR information at <a href=3D"http://www.sarahharvey.com/"><span =
style=3D'color:#0563C1'>www.sarahharvey.com</span></a>.<o:p></o:p></span>=
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/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
no-reply@info.ee.co.uk <no-reply@info.ee.co.uk> <br><b>Sent:</b> =
Thursday, May 30, 2024 3:47 PM<br><b>To:</b> =
sue@sarahharvey.com<br><b>Subject:</b> Thanks for your =
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<v:imagedata src=3D"cid:image001.png@01DAF7C7.6FB7A5B0" o:title=3D"" />
<o:lock v:ext=3D"edit" aspectratio=3D"f" selection=3D"t" />
</v:shape><![endif]--><o:p> </o:p></p><br =
style=3D'mso-ignore:vglayout' clear=3DALL><div><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D600 =
style=3D'width:450.0pt;background:white;border-collapse:collapse;-webkit-=
text-size-adjust:none'><tr><td style=3D'padding:15.0pt 15.0pt 0cm =
15.0pt'><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:white;min-width:100%;border-radius: =
14pt'><tr><td width=3D"100%" style=3D'width:100.0%;padding:12.0pt 0cm =
12.0pt 12.0pt'><p class=3DMsoNormal =
style=3D'mso-line-height-alt:9.75pt'><span style=3D'color:black'><a =
href=3D"https://ee.co.uk/" target=3D"_blank"><span =
style=3D'font-size:8.5pt;font-family:"Arial",sans-serif;text-decoration:n=
one'><img border=3D0 width=3D65 height=3D114 =
style=3D'width:.675in;height:1.1833in' id=3D"_x0000_i1031" =
src=3D"https://ee.co.uk/content/dam/ccp-images/EE_Logo_Aqua_RGB_65x114.pn=
g" alt=3DEE></span></a></span><span =
style=3D'font-size:8.5pt;font-family:"Arial",sans-serif'><o:p></o:p></spa=
n></p></td></tr><tr><td width=3D"100%" =
style=3D'width:100.0%;padding:12.0pt 12.0pt 12.0pt 25.5pt'><p =
class=3DMsoNormal><span =
style=3D'font-size:36.0pt;font-family:"Arial",sans-serif;color:#009BA5;te=
xt-transform:uppercase'>About your Order =
<o:p></o:p></span></p></td></tr></table></td></tr><tr><td =
style=3D'padding:15.0pt 37.5pt 0cm 37.5pt'><p class=3Ds2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.4pt;marg=
in-left:0cm;mso-line-height-alt:14.0pt'><b><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:black'>Acc=
ount number:</span></b><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:black'> =
GB19655786 <o:p></o:p></span></p><p class=3Ds2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.4pt;marg=
in-left:0cm;mso-line-height-alt:14.0pt'><b><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:black'>Ord=
er reference:</span></b><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:black'> =
VOL013-860529767596 <o:p></o:p></span></p></td></tr><tr><td =
style=3D'padding:12.0pt 37.5pt 12.0pt 37.5pt'><div =
style=3D'border:none;border-top:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal style=3D'line-height:15.75pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:0cm =
37.5pt 0cm 37.5pt'><p class=3DMsoNormal =
style=3D'margin-bottom:14.0pt;line-height:15.75pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Hi =
Susan,<o:p></o:p></span></p><p class=3Ds2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:14.0pt;mar=
gin-left:0cm;line-height:14.0pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Wel=
come to EE. <o:p></o:p></span></p><p class=3Ds2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.4pt;marg=
in-left:0cm;line-height:14.0pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Bec=
ause you've ordered a broadband only package, you won't have a phone =
line. This means you won't be able to make or receive any calls. =
<o:p></o:p></span></p></td></tr><tr><td style=3D'padding:0cm 37.5pt 0cm =
37.5pt'><div style=3D'border:none;border-top:solid #CCCCCC =
1.0pt;padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal =
style=3D'line-height:15.75pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:15.0pt =
37.5pt 0cm 37.5pt'><div><h2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.2pt;marg=
in-left:0cm;mso-line-height-alt:14.0pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Moving to EE =
<o:p></o:p></span></h2></div><table class=3DMsoNormalTable border=3D1 =
cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:white;border:solid white =
1.0pt;border-radius:14pt'><tr><td style=3D'border:none;padding:0cm 0cm =
0cm 0cm'><p class=3DMsoNormal style=3D'margin-bottom:14.0pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Tha=
nks for joining us. <br><br>You'll get a new EE bill, plus an EE ID =
which you can use to manage your account online and in the <a =
href=3D"https://www.ee.co.uk/go/app"><span style=3D'color:#057988'>EE =
app</span></a>. <br><br><span class=3Ds21><b>A note about your =
equipment</b></span> <br>We'll pop your new kit in the post soon. =
<br><br>If you have any old kit which needs to be returned, we'll let =
you know how to send it back. =
<o:p></o:p></span></p></td></tr></table></td></tr><tr><td =
style=3D'padding:0cm 37.5pt 0cm 37.5pt'><div =
style=3D'border:none;border-top:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal style=3D'line-height:15.75pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:15.0pt =
37.5pt 12.0pt 37.5pt'><div><h2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.2pt;marg=
in-left:0cm;mso-line-height-alt:14.0pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Your delivery =
address <o:p></o:p></span></h2></div><p class=3DMsoNormal =
style=3D'line-height:15.75pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Your kit will be =
delivered to: <br><br>30 WARWICK ROAD <br>COVENTRY <br>CV8 3HA =
<br><br>Please let us know as soon as possible if this address isn't =
right. <o:p></o:p></span></p></td></tr><tr><td style=3D'padding:0cm =
37.5pt 0cm 37.5pt'><div style=3D'border:none;border-top:solid #CCCCCC =
1.0pt;padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal =
style=3D'line-height:15.75pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:0cm =
37.5pt 0cm 37.5pt'><table class=3DMsoNormalTable border=3D1 =
cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:white;border:solid white =
1.0pt;border-radius:14pt'><tr><td style=3D'border:none;padding:0cm 0cm =
0cm 0cm'><table class=3DMsoNormalTable border=3D0 cellspacing=3D3 =
cellpadding=3D0><tr><td style=3D'padding:15.0pt 0cm .75pt 0cm'><h2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.2pt;marg=
in-left:0cm;mso-line-height-alt:14.0pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Your broadband =
package<o:p></o:p></span></h2><p class=3DMsoNormal =
style=3D'margin-bottom:14.0pt'><span class=3Ds21><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Fib=
re 36 All Rounder</span></b></span><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'> =
<br><br>We'll be in touch to let you know your broadband service start =
date. <br><br>Your contract is for: 24 months, starting when your =
service is activated. <o:p></o:p></span></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>You=
r expected speeds</span></b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'><br=
><br><br><o:p></o:p></span></p><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D3 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%'><tr><td width=3D"46%" =
style=3D'width:46.0%;padding:.75pt .75pt .75pt .75pt'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D225 style=3D'width:168.75pt'><tr><td =
width=3D"30%" style=3D'width:30.0%;padding:3.75pt 3.75pt 3.75pt =
3.75pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif'><img border=3D0 width=3D60 =
height=3D60 style=3D'width:.625in;height:.625in' id=3D"_x0000_i1030" =
src=3D"https://ee.co.uk/content/dam/ccp-images/download_speed_ee.png" =
alt=3D"QR Code"></span><span =
style=3D'font-family:"Arial",sans-serif'><o:p></o:p></span></p></td><td =
style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><b><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#009BA5'>3=
3.12 - 36.8 </span></b><span =
style=3D'font-family:"Arial",sans-serif'><br></span><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#009BA5'>M=
bps</span></b><span style=3D'font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></td></tr><tr><td colspan=3D2 =
style=3D'padding:3.75pt 0cm 0cm 0cm'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>Your estimated =
download speed</span><span style=3D'font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></td></tr></table></div></td><td width=3D"50%" =
style=3D'width:50.0%;padding:.75pt .75pt .75pt .75pt'><div =
align=3Dcenter><table class=3DMsoNormalTable border=3D0 cellspacing=3D0 =
cellpadding=3D0 width=3D200 style=3D'width:150.0pt'><tr><td =
width=3D"30%" style=3D'width:30.0%;padding:3.75pt 3.75pt 3.75pt =
3.75pt'><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif'><img border=3D0 width=3D60 =
height=3D60 style=3D'width:.625in;height:.625in' id=3D"_x0000_i1029" =
src=3D"https://ee.co.uk/content/dam/ccp-images/upload_speed_ee.png" =
alt=3D"QR Code"></span><span =
style=3D'font-family:"Arial",sans-serif'><o:p></o:p></span></p></td><td =
style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><b><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#009BA5'>8=
.3 - 9.2 </span></b><span =
style=3D'font-family:"Arial",sans-serif'><br></span><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#009BA5'>M=
bps</span></b><span style=3D'font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></td></tr><tr><td colspan=3D2 =
style=3D'padding:3.75pt 0cm 0cm 0cm'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>Your estimated =
upload speed</span><span style=3D'font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></td></tr></table></div></td></tr></table><div><p =
class=3DMsoNormal style=3D'margin-bottom:14.5pt'><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'><br=
></span><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>You=
r Speed Guarantee</span></b><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'><br=
>Your guaranteed download speed is: </span><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#009C9C'>2=
9.8Mbps</span><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'> =
<br><br>Find out more about the <a =
href=3D"https://www.ee.co.uk/go/speedguarantee"><span =
style=3D'color:#057988'>Speed Guarantee</span></a>. =
<o:p></o:p></span></p></div></td></tr></table></td></tr></table><p =
class=3DMsoNormal style=3D'line-height:15.75pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p> </o:p></s=
pan></p><table class=3DMsoNormalTable border=3D1 cellspacing=3D0 =
cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;background:white;border:solid white =
1.0pt;border-radius:14pt'><tr><td style=3D'border:none;padding:0cm 0cm =
0cm 0cm'><table class=3DMsoNormalTable border=3D0 cellspacing=3D3 =
cellpadding=3D0><tr><td style=3D'padding:15.0pt 0cm .75pt 0cm'><div><h2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.2pt;marg=
in-left:0cm;mso-line-height-alt:14.0pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Your broadband =
equipment <o:p></o:p></span></h2></div><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D3 cellpadding=3D0><tr><td =
style=3D'padding:.75pt .75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'>As =
part of your package, we'll send you: =
<o:p></o:p></span></p></td></tr><tr><td style=3D'padding:.75pt .75pt =
.75pt .75pt'><p class=3DMsoNormal =
style=3D'margin-left:66.0pt;text-indent:-18.0pt;mso-list:l1 level1 =
lfo1'><![if !supportLists]><span =
style=3D'font-size:10.0pt;font-family:Symbol;color:black'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'>Sma=
rt Hub Plus<o:p></o:p></span></p></td></tr></table><p class=3DMsoNormal =
style=3D'margin-bottom:14.0pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>We'=
ll contact you when your equipment is out for delivery. =
<o:p></o:p></span></p><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D3 cellpadding=3D0><tr><td style=3D'padding:.75pt .75pt =
.75pt .75pt'><h2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:2.4pt;marg=
in-left:0cm;line-height:14.0pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Inc=
lusive benefits<o:p></o:p></span></h2><p class=3DMsoNormal =
style=3D'margin-bottom:14.5pt'><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'>The=
following benefits are included as part of your =
package:<o:p></o:p></span></p></td></tr><tr><td style=3D'padding:.75pt =
.75pt .75pt .75pt'><p class=3DMsoNormal =
style=3D'margin-left:66.0pt;text-indent:-18.0pt;mso-list:l0 level1 =
lfo2'><![if !supportLists]><span =
style=3D'font-size:10.0pt;font-family:Symbol;color:black'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'>Exp=
ert visit from an EE Guide<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:66.0pt;text-indent:-18.0pt;mso-list:l0 level1 =
lfo2'><![if !supportLists]><span =
style=3D'font-size:10.0pt;font-family:Symbol;color:black'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'>Pro=
active Service<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:66.0pt;text-indent:-18.0pt;mso-list:l0 level1 =
lfo2'><![if !supportLists]><span =
style=3D'font-size:10.0pt;font-family:Symbol;color:black'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'>Kee=
p Connected Promise<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:66.0pt;text-indent:-18.0pt;mso-list:l0 level1 =
lfo2'><![if !supportLists]><span =
style=3D'font-size:10.0pt;font-family:Symbol;color:black'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'>Pri=
ce =
Promise<o:p></o:p></span></p></td></tr></table></td></tr></table></td></t=
r></table><p class=3DMsoNormal style=3D'line-height:15.75pt'><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Exp=
ert visit from an EE Guide</span></b><span =
style=3D'font-family:"Arial",sans-serif;color:black'><br>Your package =
includes a free expert visit from an EE Guide, you can book any time =
after your service has started by calling </span><u><span =
style=3D'font-family:"Arial",sans-serif;color:#057988'>0330 123 =
1105</span></u><span =
style=3D'font-family:"Arial",sans-serif;color:black'>. =
<br><br></span><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Pro=
active Service</span></b><span =
style=3D'font-family:"Arial",sans-serif;color:black'><br>We promise to =
proactively monitor for faults, report them, and offer support. =
<br><br></span><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Mul=
ti Product Benefits</span></b><span =
style=3D'font-family:"Arial",sans-serif;color:black'><br>If you're an EE =
pay monthly mobile customer, you may be eligible for Multi Product =
Benefits, such as data boosts or discounts. We'll let you know if you =
are. <br><br>Visit <a href=3D"https://www.ee.co.uk/go/login"><span =
style=3D'color:#057988'>ee.co.uk/go/login</span></a> to view any =
benefits, or to link your EE accounts together. =
<br><br><br><o:p></o:p></span></p></td></tr><tr><td =
style=3D'padding:22.5pt 37.5pt 0cm 37.5pt'><div><h2 =
style=3D'margin-top:0cm;mso-line-height-alt:14.0pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'>What you'll =
pay<o:p></o:p></span></h2><p class=3DMsoNormal =
style=3D'margin-bottom:14.0pt;line-height:15.75pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>You=
've chosen to pay your bills by Direct Debit every month.<br><br>It's =
easy to <a href=3D"https://www.ee.co.uk/go/paymentmethod"><span =
style=3D'color:#057988'>change your payment date or bank =
details</span></a> online.<o:p></o:p></span></p></div><p =
class=3DMsoNormal style=3D'line-height:15.75pt'><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>A =
note about our prices</span></b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'> =
<br>The monthly plan price for your broadband service will increase on =
31 March each year by =A33. All out of bundle charges will be increased =
by 5% (rounded to the nearest whole pence). <br><br>Other terms, prices =
and products might also change at any time while you've got a contract =
with us. But we'll always let you know about important changes before =
they happen. Please visit <a =
href=3D"https://www.ee.co.uk/go/prices_explained"><span =
style=3D'color:#057988'>ee.co.uk/go/prices_explained</span></a> for more =
information. <br><br><b>One-off charges</b> <o:p></o:p></span></p><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D3 cellpadding=3D0 =
width=3D"100%" style=3D'width:100.0%'><tr><td colspan=3D2 =
style=3D'padding:9.0pt 0cm 9.0pt .75pt'><div =
style=3D'border:none;border-top:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:.75pt =
.75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>One-off and =
delivery charges <br><span style=3D'color:black'>One-off charges =
including activation, installation and delivery.</span> =
<o:p></o:p></span></p></td><td width=3D"30%" =
style=3D'width:30.0%;padding:.75pt 15.0pt .75pt .75pt'><p =
class=3DMsoNormal align=3Dright style=3D'text-align:right'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>=A30.00 =
<o:p></o:p></span></p></td></tr><tr><td colspan=3D2 =
style=3D'padding:9.0pt 0cm 9.0pt .75pt'><div =
style=3D'border:none;border-top:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:.75pt =
.75pt .75pt .75pt'><p class=3DMsoNormal><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>Total one-off =
charges<o:p></o:p></span></b></p></td><td width=3D"30%" =
style=3D'width:30.0%;padding:.75pt 15.0pt .75pt .75pt'><p =
class=3DMsoNormal align=3Dright style=3D'text-align:right'><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>=A30.00 =
<o:p></o:p></span></b></p></td></tr><tr><td colspan=3D2 =
style=3D'padding:9.0pt 0cm 9.0pt .75pt'><div =
style=3D'border:none;border-top:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></div></td></tr></table><p =
style=3D'margin:0cm;line-height:15.75pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>&nb=
sp;<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'line-height:15.75pt'><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>Ong=
oing charges for this order</span></b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'> =
<o:p></o:p></span></p><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D3 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%'><tr><td colspan=3D2 style=3D'padding:9.0pt 0cm =
9.0pt .75pt'><div style=3D'border:none;border-top:solid #CCCCCC =
1.0pt;padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:.75pt =
.75pt .75pt .75pt'><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>Broadband =
Package <o:p></o:p></span></p></td><td width=3D"30%" =
style=3D'width:30.0%;padding:.75pt 15.0pt .75pt .75pt'><p =
class=3DMsoNormal align=3Dright style=3D'text-align:right'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>=A336.99 =
<o:p></o:p></span></p></td></tr><tr><td colspan=3D2 =
style=3D'padding:9.0pt 0cm 9.0pt .75pt'><div =
style=3D'border:none;border-top:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:.75pt =
.75pt .75pt .75pt'><p class=3DMsoNormal><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>Total ongoing =
charges<o:p></o:p></span></b></p></td><td width=3D"30%" =
style=3D'width:30.0%;padding:.75pt 15.0pt .75pt .75pt'><p =
class=3DMsoNormal align=3Dright style=3D'text-align:right'><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'>=A336.99 =
<o:p></o:p></span></b></p></td></tr><tr><td colspan=3D2 =
style=3D'padding:9.0pt 0cm 9.0pt .75pt'><div =
style=3D'border:none;border-top:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif'> =
<o:p></o:p></span></p></div></td></tr></table><p =
style=3D'margin:0cm;line-height:15.75pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>&nb=
sp;<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-bottom:14.0pt;line-height:15.75pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>You=
might have paid some of these charges already. =
<o:p></o:p></span></p><div><p class=3DMsoNormal =
style=3D'margin-bottom:14.5pt;line-height:15.75pt'><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>You=
'll get your bills online</span></b><span =
style=3D'font-size:14.5pt;font-family:"Arial",sans-serif;color:black'><br=
><br>We'll let you know when your bills are ready. You'll be able to =
view them online and in the EE app. =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:15.0pt =
37.5pt 15.0pt 37.5pt'><p class=3DMsoNormal =
style=3D'line-height:15.75pt'><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'><br=
>Thanks, <br>The EE Team <o:p></o:p></span></p></td></tr><tr><td =
style=3D'padding:12.0pt 37.5pt 12.0pt 37.5pt'><div =
style=3D'border:none;border-top:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm =
0cm'><p class=3DMsoNormal style=3D'line-height:15.75pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'> =
<o:p></o:p></span></p></div></td></tr><tr><td style=3D'padding:0cm =
37.5pt 12.0pt 37.5pt'><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;min-width:100%'><tr><td style=3D'padding:0cm 0cm =
18.75pt 0cm'><p class=3DMsoNormal><span class=3Ds21><b><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:black'>Any=
questions? We're here to help</span></b></span><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'> =
<o:p></o:p></span></p></td></tr><tr><td style=3D'padding:0cm 0cm 0cm =
0cm'><div align=3Dcenter><table class=3DMsoNormalTable border=3D0 =
cellspacing=3D0 cellpadding=3D0 width=3D"100%" =
style=3D'width:100.0%;min-width:100%'><tr style=3D'height:24.0pt'><td =
style=3D'padding:0cm 0cm 0cm 0cm;height:24.0pt'><div><p =
class=3DMsoNormal style=3D'line-height:24.0pt'><span =
style=3D'font-size:13.0pt;font-family:"Arial",sans-serif'><img =
border=3D0 width=3D242 height=3D42 =
style=3D'width:2.5166in;height:.4333in' id=3D"_x0000_i1028" =
src=3D"cid:image002.png@01DAF7C7.6FB7A5B0" alt=3D"Call us on 0330 123 =
1105"></span><span =
style=3D'font-size:13.0pt;font-family:"Arial",sans-serif'><a =
href=3D"tel:+03301231105"><span style=3D'color:black;border:solid black =
1.5pt;padding:0cm;background:white;text-decoration:none'>Call us on 0330 =
123 1105</span></a> <o:p></o:p></span></p></div></td><td =
style=3D'padding:0cm 0cm 0cm 0cm;height:24.0pt'><div><p =
class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center;line-height:24.0pt'><span =
style=3D'font-size:13.0pt;font-family:"Arial",sans-serif'><img =
border=3D0 width=3D242 height=3D42 =
style=3D'width:2.5166in;height:.4333in' id=3D"_x0000_i1027" =
src=3D"cid:image003.png@01DAF7C7.6FB7A5B0" alt=3D"Read our =
FAQs"></span><span =
style=3D'font-size:13.0pt;font-family:"Arial",sans-serif'><a =
href=3D"https://www.ee.co.uk/go/help"><span =
style=3D'color:black;border:solid black =
1.5pt;padding:0cm;background:white;text-decoration:none'>Read our =
FAQs</span></a> =
<o:p></o:p></span></p></div></td></tr></table></div></td></tr></table></t=
d></tr><tr><td style=3D'padding:12.0pt 37.5pt 12.0pt 37.5pt'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D3 cellpadding=3D0 =
width=3D"100%" =
style=3D'width:100.0%;background:#F2F2F2;border-radius:14pt'><tr><td =
style=3D'padding:22.5pt 22.5pt 22.5pt 22.5pt'><h2 =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.2pt;marg=
in-left:0cm;mso-line-height-alt:14.0pt'><span =
style=3D'font-family:"Arial",sans-serif;color:#666666'>The legal =
bit<o:p></o:p></span></h2><p class=3DMsoNormal><b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#666666'>A=
bout your terms and conditions</span></b><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#666666'><=
br>This order enters you into a legal contract with us, bound by our <a =
href=3D"https://www.ee.co.uk/go/terms"><span style=3D'color:black'>terms =
and conditions</span></a> and our <a =
href=3D"https://www.ee.co.uk/go/tariffguide"><span =
style=3D'color:black'>tariff guide</span></a>. Prices include VAT at =
20%. <br><br>For most services, the minimum term starts when the service =
starts. <br><br><b>Your right to cancel</b><br>You can cancel your order =
up to 14 days from when your service starts, or kit arrives, whichever =
is latest. You'll need to pay for anything you've used, and you'll have =
to return the kit we're sending you, at your own cost, within 14 days of =
telling us you want to cancel. Then we'll refund anything you've paid =
for that kit within 14 days of getting it back. <br><br>After that, =
you'll need to give us 30 days' notice if you'd like to cancel any of =
your services. And if it comes with a minimum term, you might have to =
pay a <a href=3D"https://www.ee.co.uk/go/tariffguide"><span =
style=3D'color:black'>charge for ending your service early</span></a>. =
If you've paid any up-front fees (like activation fees), we can't refund =
them. <br><br>To cancel, call us on </span><u><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>033=
0 123 1105</span></u><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#666666'>.=
<br><br><b>Equipment charges</b><br>If you cancel at any time, you =
should return any broadband and TV equipment we've provided, within 60 =
days of the service ending, otherwise we reserve the right to charge =
you.<br><br><a href=3D"https://www.ee.co.uk/go/tariffguide"><span =
style=3D'color:black'>More about equipment charges</span></a> =
<br><br><b>Your Speed Guarantee</b><br>Your guaranteed download speed is =
29.8Mbps. <br><br>We guarantee the broadband speed to your hub. You can =
check your speed using the EE app, by <a =
href=3D"https://www.ee.co.uk/go/login"><span =
style=3D'color:black'>logging in online</span></a> or by calling 0330 =
123 1105. If it's slower than it should be, we'll try to fix the problem =
or send an engineer if needed. <br><br>We'll try to get your speeds back =
to normal within 30 days. Because we've signed up to Ofcom's <a =
href=3D"https://www.ofcom.org.uk/phones-telecoms-and-internet/information=
-for-industry/codes-of-practice"><span style=3D'color:black'>Voluntary =
Code of Practice</span></a> on Broadband Speeds, you can also choose to =
exit your contract without paying a charge for cancelling it early. =
<br><br><b>More about your broadband speeds</b> <br>Your maximum =
download and upload speeds will be 38Mbps and 9.5Mbps. <br><br>Your =
minimum upload speed will be 7.4Mbps. <br><br><b>Your broadband needs =
time to settle</b> <br>For the next ten days or so, your broadband =
speeds might go up and down while we try to find the best speeds for =
your line. You can help by leaving your hub on all the time. <a =
href=3D"https://www.ee.co.uk/go/speedhelp"><span =
style=3D'color:black'>Find out more about your speeds</span></a>. =
<br><br><b>Keep Connected Promise</b><br>If you have a problem with your =
broadband or you tell us you're moving home, we'll send you a Mini Hub =
straight away to get you back online. <br><br></span><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#666666'><=
img border=3D0 width=3D464 height=3D1 =
style=3D'width:4.8333in;height:.0083in' id=3D"_x0000_i1026" =
src=3D"http://www.bt.com/ext/static/wa/kci/btretail/divider.gif" =
alt=3DDivider></span><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#666666'><=
br><b>About your privacy and marketing preferences</b><br>Read our =
privacy policy to see <a =
href=3D"https://www.ee.co.uk/go/privacypolicy"><span =
style=3D'color:black'>how we protect your personal =
information</span></a>, the <a =
href=3D"https://www.ee.co.uk/go/privacypolicy"><span =
style=3D'color:black'>information we collect and how we use =
it</span></a>. We might also use your contact details to send special =
offers every now and then unless you've opted out. Please let us know <a =
href=3D"https://www.ee.co.uk/go/getintouch"><span =
style=3D'color:black'>if you don't want these offers</span></a> or if =
you want to <a href=3D"https://www.ee.co.uk/go/privacypolicy"><span =
style=3D'color:black'>update your marketing preferences</span></a>. =
<br><br>If you need your bills and other important information in a =
different format like large print or Braille, go to <a =
href=3D"https://www.ee.co.uk/go/billoptions"><span =
style=3D'color:black'>ee.co.uk/go/billoptions</span></a> or call us on =
</span><u><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>033=
0 123 1105</span></u><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#666666'>.=
<br><br>Please don't reply to this email as we won't see it. If you =
need to contact us, call </span><u><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:black'>033=
0 123 1105</span></u><span =
style=3D'font-size:14.0pt;font-family:"Arial",sans-serif;color:#666666'> =
or write to EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and =
Wear, SR3 3XN. When dealing with complaints, we follow our <a =
href=3D"https://www.ee.co.uk/go/codeofpractice"><span =
style=3D'color:black'>complaint handling policy</span></a>. =
<br><br><br>=A9 EE Limited 2024. We're registered in England at 1 Braham =
Street, London, United Kingdom, E1 8EE (company number =
02382161).<o:p></o:p></span></p></td></tr></table></td></tr></table></div=
><div><p class=3DMsoNormal =
style=3D'line-height:.75pt;mso-line-height-rule:exactly'><span =
style=3D'font-size:1.0pt'> <o:p></o:p></span></p></div><p =
class=3DMsoNormal><span style=3D'font-size:14.0pt'><img border=3D0 =
width=3D1 height=3D1 style=3D'width:.0083in;height:.0083in' =
id=3D"_x0000_i1025" =
src=3D"http://btiemail.112.2O7.net/b/ss/btiemail/1/G.9--NS/24062010?pageN=
ame=3DBT.com|Con|SKCI|SKCI_OrderConfirmed__30-May-2024"></span><span =
style=3D'font-size:14.0pt'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal =
style=3D'line-height:.75pt;mso-line-height-rule:exactly'><span =
style=3D'font-size:1.0pt'> <o:p></o:p></span></p></div></div></body>=
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