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From: "Black Horse Motor Commission Response \(Please do not reply\)" <donotreply.response.motorcommission@blackhorse.co.uk>
To: <bob@sarahharvey.com>
Subject: =?Windows-1252?Q?We=92ve_looked_into_your_motor_commission_information_re?=
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Date: Fri, 30 May 2025 17:07:20 +0100
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  <https://www.blackhorse.co.uk/assets/host/logos/landrover-logo.jpg>

Our Reference: G00520184


We�ve looked into your information request


Dear Robert Home

We�re sending you an update about your recent request. Here�s a summary of
what�s included:

*	Having reviewed your request asking us to check if there was a
discretionary commission arrangement (DCA) on your motor finance
agreements, we�ve shared what we found.
*	Details about what you can send us to help with our search, if
we�ve not been able to find your agreement.
*	Our contact details if you need to get in touch. Please don�t
reply to this email directly, as it�s been sent from an unmonitored
mailbox.

Based on the information we have, we�ve not found your agreements involved
a DCA. The table below summarises our findings for the agreements we�ve
found for you:


Agreement	 Brand	 Agreement Date	 Commission Arrangement
595926100	 Land Rover	 03/09/2019	 No
578362593	 Land Rover	 22/03/2016	 No



In your request, you asked us to log a complaint if your agreement
involved a DCA. As we�ve not found this to be the case, we haven�t logged
a complaint.

We�ve identified the agreements above, however, we couldn�t find anything
in our records for the following details, which you asked us to check:

*	Land Rover Freelander 2012 � 2016
*	Land Rover Freelander 2008 - 2012
*	4 vehicles Guy Salmon Coventry



If you still think the details you�ve given us relate to an agreement you
held with us, please send us a new request with some additional
information. We�ve included some examples at the end of this message of
the details you can provide to help us with our search. We can then check
if there was a discretionary commission arrangement on your motor finance
agreements with us.

If you�re not sure if the agreement was held with us, you may be able to
find the payments you made by searching your bank statements. You can also
check with your building society or any other financial provider you made
payments from. Your credit report may also show information about the
agreement.



If you have any other agreements with us

We can also look into any other similar agreements you�ve had. So we can
do this, please send us the information in the same way you sent your
initial request/through our website www.blackhorse.co.uk/request

The details you can provide to help us are:

*	Your current full name, and any previous names where relevant
*	Your current address including postcode. It will also be helpful
to have any other addresses you may have given us in the past
*	Your date of birth
*	Make and model of the vehicle
*	Motor finance agreement number
*	Vehicle registration number



Help is available

You can email us at  <mailto:MotorCommission@blackhorse.co.uk>
MotorCommission@blackhorse.co.uk or call us on 0800 022 4844.
We�re here 8.30am � 6pm, Monday to Friday and 9am � 1pm Saturday.
Our mailing address is: St. William House, Tresillian Terrace, Cardiff,
CF10 5BH





Yours sincerely

Customer Resolutions Operations





If you need this communication in another format, such as large print,
Braille or audio CD, please contact us on 0800 022 4844

You can call us using Relay UK if you have a hearing or speech impairment.
There's more information on the Relay UK help page at
<http://www.relayuk.bt.com> relayuk.bt.com

If you need support due to a disability, please get in touch.

ContactID:G00520184
EmailID:00050936

**************************************************************************
*********

This email and any attachments are confidential and intended only for the
above addressee. It may contain privileged information. If you are not the
addressee you must not copy, distribute, disclose or use any of the
information in it. If you have received it in error, please delete it and
notify the sender.

Black Horse Limited. Registered office: 25 Gresham Street, London EC2V
7HN.
Registered number: 661204 England and Wales.
Authorised and regulated by the Financial Conduct Authority.

Lex Autolease Limited: Registered Office: 25 Gresham Street, London, EC2V
7HN.
Registered Number: 1090741 England and Wales.
Authorised and regulated by the Financial Conduct Authority for credit
related
regulated and insurance distribution activities.

Suzuki Financial Services Limited. Registered Office:
33 Old Broad Street, London, EC2N 1HZ.
Registered Number: 03015566 England and Wales.
Authorised and Regulated by the Financial Conduct Authority.

International Motors Finance Limited: Registered Office: 33 Old Broad
Street, London, EC2N 1HZ.
Registered Number: 02956040 England and Wales.
Authorised and Regulated by the Financial Conduct Authority.

United Dominions Trust Limited. Registered office. 25 Gresham Street,
London
EC2V 7HN.
Registered number: 0184739 England and Wales
Authorised and regulated by the Financial Conduct Authority for
credit-related
regulated activities

Shogun Finance Limited: Registered Office: 33 Old Broad Street, London,
EC2N 1HZ.
Registered Number: 01963821 England and Wales.
Authorised and Regulated by the Financial Conduct Authority

HVF Limited. Registered Office: 25 Gresham Street, London, United Kingdom,
EC2V 7HN.
Registered in England and Wales with registration Number: 2238952
Authorised and regulated by the Financial Conduct Authority for credit
related
regulated and insurance distribution activities.

**************************************************************************
********

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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; =
charset=3DWindows-1252">
</head>
<body>
<p><span style=3D"color:#000000"><img alt=3D"Logo" width=3D"200px" =
src=3D"https://www.blackhorse.co.uk/assets/host/logos/landrover-logo.jpg"=
></span></p>
<p><strong><span style=3D"color:#000000">Our Reference: </span><a><span =
style=3D"color:#000000">G00520184
</span></a></strong></p>
<h1><span style=3D"color:#000000"><strong>We=92ve looked into your =
information request</strong></span></h1>
<p><span style=3D"color:#000000">Dear </span><a><span =
style=3D"color:#000000">Robert Home</span></a></p>
<p><span style=3D"color:#000000">We=92re sending you an update about =
your recent request. Here=92s a summary of what=92s included:</span></p>
<ul>
<li><span style=3D"color:#000000">Having reviewed your request asking us =
to check if there was a discretionary commission arrangement (DCA) on =
your motor finance agreements, we=92ve shared what we =
found.</span></li><li><span style=3D"color:#000000">Details about what =
you can send us to help with our search, if we=92ve not been able to =
find your agreement.</span></li><li><span style=3D"color:#000000">Our =
contact details if you need to get in touch. <strong>
Please don=92t reply to this email directly, as it=92s been sent from an =
unmonitored mailbox.</strong></span></li></ul>
<p><span style=3D"color:#000000">Based on the information we have, =
we=92ve not found your agreements involved a DCA. The table below =
summarises our findings for the agreements we=92ve found for =
you:</span></p>
<p><span style=3D"color:#000000">
<table border=3D"1" cellpadding=3D"5" style=3D"width:96%; =
border-collapse: collapse; margin-left: 2%;">
<thead style=3D"background-color: #f2f2f2;">
<tr>
<th align=3D"center" width=3D"25%">Agreement</th>
<th align=3D"center" width=3D"25%">Brand</th>
<th align=3D"center" width=3D"25%">Agreement Date</th>
<th align=3D"center" width=3D"25%">Commission Arrangement</th>
</tr>
</thead>
<tbody>
<tr>
<td align=3D"center">595926100</td>
<td align=3D"center">Land Rover</td>
<td align=3D"center">03/09/2019</td>
<td align=3D"center">No</td>
</tr>
<tr>
<td align=3D"center">578362593</td>
<td align=3D"center">Land Rover</td>
<td align=3D"center">22/03/2016</td>
<td align=3D"center">No</td>
</tr>
</tbody>
</table>
</span></p>
<p>&nbsp;</p>
<p><a><span style=3D"color:#000000">In your request, you asked us to log =
a complaint if your agreement involved a DCA. As we=92ve not found this =
to be the case, we haven=92t logged a complaint.</span></a></p>
<p><span style=3D"color:#000000">We=92ve identified the agreements =
above, however, we couldn=92t find anything in our records for the =
following details, which you asked us to check:</span></p>
<ul>
<li><span style=3D"color:#000000">Land Rover Freelander 2012 =96 =
2016</span></li><li><span style=3D"color:#000000">Land Rover Freelander =
2008 - 2012</span></li><li><span style=3D"color:#000000">4 vehicles Guy =
Salmon Coventry</span></li></ul>
<p>&nbsp;</p>
<p><span style=3D"color:#000000">If you still think the details you=92ve =
given us relate to an agreement you held with us, please send us a new =
request with some additional information. We=92ve included some examples =
at the end of this message of the details you
 can provide to help us with our search. We can then check if there was =
a discretionary commission arrangement on your motor finance agreements =
with us.</span></p>
<p><span style=3D"color:#000000">If you=92re not sure if the agreement =
was held with us, you may be able to find the payments you made by =
searching your bank statements. You can also check with your building =
society or any other financial provider you made payments
 from. Your credit report may also show information about the =
agreement.</span></p>
<p>&nbsp;</p>
<p><span style=3D"color:#000000"><strong>If you have any other =
agreements with us</strong></span></p>
<p><span style=3D"color:#000000">We can also look into any other similar =
agreements you=92ve had. So we can do this, please send us the =
information in the same way you sent your initial request/through our =
website
<strong>www.blackhorse.co.uk/request</strong></span></p>
<p><span style=3D"color:#000000">The details you can provide to help us =
are:</span></p>
<ul>
<li><span style=3D"color:#000000">Your current full name, and any =
previous names where relevant</span></li><li><span =
style=3D"color:#000000">Your current address including postcode. It will =
also be helpful to have any other addresses you may have given us in the =
past</span></li><li><span style=3D"color:#000000">Your date of =
birth</span></li><li><span style=3D"color:#000000">Make and model of the =
vehicle</span></li><li><span style=3D"color:#000000">Motor finance =
agreement number</span></li><li><span style=3D"color:#000000">Vehicle =
registration number</span></li></ul>
<p>&nbsp;</p>
<p><a><span style=3D"color:#000000"><strong></strong></span></a><span =
style=3D"color:#000000"><strong>Help is available</strong></span></p>
<p><a><span style=3D"color:#000000">You can email us at </span></a><a =
href=3D"mailto:MotorCommission@blackhorse.co.uk"><span =
style=3D"color:#000000">MotorCommission@blackhorse.co.uk</span></a><span =
style=3D"color:#000000"> or call us on 0800 022 4844.</span><br>
<a><span style=3D"color:#000000">We=92re here 8.30am =96 6pm, Monday to =
Friday and 9am =96 1pm Saturday.
</span></a><br>
<a><span style=3D"color:#000000">Our mailing address is: St. William =
House, Tresillian Terrace, Cardiff, CF10 5BH</span></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><span style=3D"color:#000000">Yours sincerely</span></p>
<p></p>
<p></p>
<p><span style=3D"color:#000000">Customer Resolutions =
Operations</span></p>
<h3>&nbsp;</h3>
<p><span style=3D"color:#000000">If you need this communication in =
another format, such as large print, Braille or audio CD, please contact =
us on 0800 022 4844</span></p>
<p><span style=3D"color:#000000">You can call us using Relay UK if you =
have a hearing or speech impairment. There's more information on the =
Relay UK help page at
</span><a href=3D"http://www.relayuk.bt.com"><span =
style=3D"color:#000000"><strong>relayuk.bt.com</strong></span></a></p>
<p><span style=3D"color:#000000">If you need support due to a =
disability, please get in touch.</span></p>
<p style=3D"font-size: 10px;">ContactID:G00520184<br>
EmailID:00050936</p>
<div>********************************************************************=
***************<br><div>This email and any attachments are confidential =
and intended only for the above addressee. It may contain privileged =
information. If you are not the addressee you must not copy, distribute, =
disclose or use any of the information in it. If you have received it in =
error, please delete it and notify the sender.<br><div>Black Horse =
Limited. Registered office: 25 Gresham Street, London EC2V =
7HN.<div>Registered number: 661204 England and Wales.<div>Authorised and =
regulated by the Financial Conduct Authority.<br><div>Lex Autolease =
Limited: Registered Office: 25 Gresham Street, London, EC2V =
7HN.<div>Registered Number: 1090741 England and Wales.<div>Authorised =
and regulated by the Financial Conduct Authority for credit =
related<div>regulated and insurance distribution =
activities.<br><div>Suzuki Financial Services Limited. Registered =
Office:<div>33 Old Broad Street, London, EC2N =
1HZ.&nbsp;&nbsp;<div>Registered Number: 03015566 England and =
Wales.<div>Authorised and Regulated by the Financial Conduct =
Authority.<br><div>International Motors Finance Limited: Registered =
Office: 33 Old Broad Street, London, EC2N 1HZ.&nbsp;<div>Registered =
Number: 02956040 England and Wales.<div>Authorised and Regulated by the =
Financial Conduct Authority.<br><div>United Dominions Trust Limited. =
Registered office. 25 Gresham Street, London<div>EC2V =
7HN.<div>Registered number: 0184739 England and Wales<div>Authorised and =
regulated by the Financial Conduct Authority for =
credit-related<div>regulated activities<br><div>Shogun Finance Limited: =
Registered Office: 33 Old Broad Street, London, EC2N =
1HZ.&nbsp;&nbsp;<div>Registered Number: 01963821 England and =
Wales.<div>Authorised and Regulated by the Financial Conduct =
Authority<br><div>HVF Limited. Registered Office: 25 Gresham Street, =
London, United Kingdom, EC2V 7HN.<div>Registered in England and Wales =
with registration Number: 2238952<div>Authorised and regulated by the =
Financial Conduct Authority for credit related<div>regulated and =
insurance distribution =
activities.<br><div>*****************************************************=
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