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From: "Niki Foote" <Niki.Foote@fidelity-group.co.uk>
To: <bob@sarahharvey.com>
References: <AM0PR07MB63068914671614C04E4E794DE0CA2@AM0PR07MB6306.eurprd07.prod.outlook.com>
In-Reply-To: <AM0PR07MB63068914671614C04E4E794DE0CA2@AM0PR07MB6306.eurprd07.prod.outlook.com>
Subject: Re: SARAH HARVEY LIMITED Contract Renewal Letter
Date: Fri, 11 Apr 2025 09:37:44 +0100
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SARAH HARVEY LIMITED
Warwickshire CV8 2LG
Rural Innovation Centre Avenue
15 Stoneleigh Park
Kenilworth
Warwickshire
CV8 2LG
11/04/2025
Dear Mr Bob Home

We wrote on 06/03/2025 informing you of forthcoming changes to your
contractual position with Fidelity Group Limited.
In brief, we outlined the financial benefit of renewing your current
contract, as opposed to automatically moving onto a 30-day rolling
contract, and it is this we would very much like you to take advantage of.
So why not join the 83% of current customers who renew their contract for
a further year, and continue benefitting from the levels of support and
service an award-winning, ISO9001 certified supplier can offer?
We would be delighted to once again extend our commitment towards being
the UK�s most customer-centric communications company to you, but should
you decide to opt for the 30-day option instead, we will adjust your rates
as previously outlined in our earlier letter.
In the meanwhile, we are here to help in any way we can, and would be
delighted to chat through the options available to you.
Should you so wish, I can be contacted directly on 08001244504, or
alternatively please message me on customerservice@fidelity-group.co.uk.
I look forward to hearing from you in due course.
Yours sincerely



Niki Foote
Head of Customer Retention Team



Niki Foote
Head of Customer Marketing, Retentions and Relations
0149 152 2381  |  0800 840 6800
Fidelity-group.co.uk <https://www.fidelity-group.co.uk/>


<https://fidelity-group.co.uk/wp-content/uploads/2025/01/20250107_trustpil
ot.png>
<https://www.fidelity-group.co.uk/unlock-iot-connectivity/>
<https://www.fidelity-group.co.uk/channel-champions-2024/>

The information transmitted by this email is intended only for the person
or entity to which it is addressed. This email may contain proprietary,
business-confidential, and/or privileged material. If you are not the
intended recipient of this message, be aware that any use, review,
retransmission, distribution, reproduction or any action taken in reliance
upon this message is strictly prohibited. If you received this in error,
please contact the sender and delete the material from all computers. No
employee or agent is authorized to conclude or vary any binding agreement
on behalf of the company with another party by email without explicit
confirmation. Our company accepts no liability for the content of this
email, or for the consequences of any actions taken on the basis of the
information provided, unless that information is explicitly confirmed in
writing.




  _____

From: fidelity customer service <customerservice@fidelity-group.co.uk>
Sent: Thursday, March 6, 2025 18:21
To: bob@sarahharvey.com <bob@sarahharvey.com>
Subject: SARAH HARVEY LIMITED Contract Renewal Letter


SARAH HARVEY LIMITED
Warwickshire CV8 2LG
Rural Innovation Centre Avenue
15 Stoneleigh Park
Kenilworth
Warwickshire
CV8 2LG
06/03/2025
Dear Mr Bob Home
The minimum contract period for the following services ends on 08/04/2025:
You currently pay �66.51 per month for these services, after 08/04/2025
you will pay �79.81 if you choose to let your contract lapse into a
position of monthly roll-over.

Current Contract Details

Product
	Description
Quantity

VoIP rental
	Horizon Licence Rental (R)
4
Now that your contract is ending you could:

*

	Keep your existing service for �79.81 per month on a monthly
rolling basis;
*

	Retain your existing services and sign up to a new 12-month
contract with us; (see best offers below)
*

	Switch to a different provider.

Remember, you may be able to get a better deal as a new customer with
another provider. If you want to cancel your service or switch to a
different provider, you will need to let us know at least 30 days in
advance. You will not pay any cancellation fees to do this if your
services end after 08/04/2025. To cancel your services or discuss your
options please get in touch by email at
customerservice@fidelity-group.co.uk or by calling us on 0800 1244504.
A summary of the changes that will apply from 01/05/2025 is outlined
below, so please respond to me with your preferred course of action.
Current deal: �66.51
New deal: �79.81  on a 30-day monthly rolling contract
New 12 month contract deal: �66.51


Thinking about signing a new contract? (Ofcom, the communications
regulator, requires us to tell you about these additional tariffs we are
able to offer to help you decide what to do about your services).

Option 1: take any additional services with us in the next 60 days and
receive a 10% discount over the following 3 months. Let us quote your
business energy by sending us a copy of your latest bill. We have mobile
sims and phone options now available
https://www.fidelity-group.co.uk/mobile-services/
Yours sincerely

Niki Foote
Head of Customer Retention Team

**Any pricing quoted here is subject to price increases subsequently
passed through by our supplier



Niki Foote
Head of Customer Marketing, Retentions and Relations
0149 152 2381  |  0800 840 6800
Fidelity-group.co.uk <https://www.fidelity-group.co.uk/>


<https://fidelity-group.co.uk/wp-content/uploads/2025/01/20250107_trustpil
ot.png>
<https://www.fidelity-group.co.uk/unlock-iot-connectivity/>
<https://www.fidelity-group.co.uk/channel-champions-2024/>

The information transmitted by this email is intended only for the person
or entity to which it is addressed. This email may contain proprietary,
business-confidential, and/or privileged material. If you are not the
intended recipient of this message, be aware that any use, review,
retransmission, distribution, reproduction or any action taken in reliance
upon this message is strictly prohibited. If you received this in error,
please contact the sender and delete the material from all computers. No
employee or agent is authorized to conclude or vary any binding agreement
on behalf of the company with another party by email without explicit
confirmation. Our company accepts no liability for the content of this
email, or for the consequences of any actions taken on the basis of the
information provided, unless that information is explicitly confirmed in
writing.





  <https://fidelity.custservice.co/img/FidelitySig.png>

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SARAH HARVEY LIMITED<br>
Warwickshire CV8 2LG<br>
Rural Innovation Centre Avenue<br>
15 Stoneleigh Park<br>
Kenilworth<br>
Warwickshire<br>
CV8 2LG</div>
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Dear <span style=3D"font-weight: 500;">Mr Bob Home</span>&nbsp;<br>
<br>
We wrote on 06/03/2025 informing you of forthcoming changes to your =
contractual position with Fidelity Group Limited.</div>
<div class=3D"elementToProof" style=3D"margin-top: 1em; margin-bottom: =
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In brief, we outlined the financial benefit of renewing your current =
contract, as opposed to automatically moving onto a 30-day rolling =
contract, and it is this we would very much like you to take advantage =
of.</div>
<div class=3D"elementToProof" style=3D"margin-top: 1em; margin-bottom: =
1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
So why not join the <b>83%</b>&nbsp;of current customers who renew their =
contract for a further year, and continue benefitting from the levels of =
support and service an award-winning, ISO9001 certified supplier can =
offer?</div>
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We would be delighted to once again extend our commitment towards being =
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should you decide to opt for the 30-day option instead, we will adjust =
your rates as previously outlined in our earlier
 letter.</div>
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In the meanwhile, we are here to help in any way we can, and would be =
delighted to chat through the options available to you.</div>
<div class=3D"elementToProof" style=3D"margin-top: 1em; margin-bottom: =
1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
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Should you so wish, I can be contacted directly on 08001244504, or =
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I look forward to hearing from you in due course.</div>
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Yours sincerely<br>
<br>
<br>
<br>
Niki Foote<br>
Head of Customer Retention Team</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
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font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class=3D"elementToProof" style=3D"font-family: Aptos, =
Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; =
font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id=3D"Signature" class=3D"elementToProof">
<table id=3D"x_table_0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"text-align: left; border-width: initial; border-style: none; =
border-color: rgb(255, 255, 255); width: 624px; max-width: 624px; color: =
rgb(0, 0, 0); box-sizing: border-box; border-collapse: collapse; =
border-spacing: 0px;">
<tbody>
<tr>
<td colspan=3D"3" style=3D"width: 654px; height: 122px; text-align: =
left; border-width: initial; border-style: none; border-color: rgb(255, =
255, 255); color: rgb(85, 85, 85); min-width: 5px;">
<p style=3D"text-align: left; margin-top: 0px; margin-bottom: 10px; =
margin-left: 20px;">
<span style=3D"font-family: Aptos, Aptos_EmbeddedFont, =
Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 20pt; =
color: rgb(207, 21, 43);"><b>Niki Foote</b></span><span =
style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 13px;"><br>
Head of Customer Marketing, Retentions and Relations<br>
</span><span style=3D"font-family: Aptos, Aptos_EmbeddedFont, =
Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 10pt; =
color: rgb(85, 85, 85);">0149 152 2381</span><span style=3D"font-family: =
Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, =
sans-serif; font-size: 13px;">&nbsp;
 | &nbsp;</span><span style=3D"font-family: Aptos, Aptos_EmbeddedFont, =
Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 10pt; =
color: rgb(85, 85, 85);">0800 840 6800</span><span style=3D"font-family: =
Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, =
sans-serif; font-size: 13px;"><br>
</span><span style=3D"font-family: Aptos, Aptos_EmbeddedFont, =
Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; =
color: rgb(207, 21, 43);"><b><a =
href=3D"https://www.fidelity-group.co.uk/" =
id=3D"OWAdbeb032a-197e-f29e-df51-13ae73fa2553" class=3D"x_OWAAutoLink" =
title=3D"https://www.fidelity-group.co.uk/" data-linkindex=3D"0" =
data-auth=3D"NotApplicable" style=3D"color: rgb(207, 21, 43); =
text-decoration: none; margin: =
0px;">Fidelity-group.co.uk</a></b></span></p>
</td>
</tr>
<tr>
<td style=3D"width: 133px; height: 92px; text-align: left; border-width: =
initial; border-style: none; border-color: rgb(255, 255, 255); =
min-width: 5px;">
<span style=3D"font-family: &quot;Times New Roman&quot;; font-size: =
12pt; color: rgb(0, 0, 0);"><img alt=3D"Trustpilot" style=3D"max-width: =
inherit; margin: 0px 5px; display: inline-block; float: none;" =
src=3D"https://fidelity-group.co.uk/wp-content/uploads/2025/01/20250107_t=
rustpilot.png"></span></td>
<td style=3D"width: 388px; height: 92px; text-align: left; border-width: =
initial; border-style: none; border-color: rgb(255, 255, 255); =
min-width: 5px;">
<span style=3D"font-family: &quot;Times New Roman&quot;; font-size: =
12pt; color: rgb(0, 0, 0);"><a =
href=3D"https://www.fidelity-group.co.uk/unlock-iot-connectivity/" =
id=3D"OWAf7ad22c5-7902-d623-ee13-05514b3b839d" class=3D"x_OWAAutoLink" =
title=3D"https://www.fidelity-group.co.uk/unlock-iot-connectivity/" =
data-linkindex=3D"1" data-auth=3D"NotApplicable" style=3D"margin: =
0px;"><img alt=3D"IoT" style=3D"max-width: inherit; margin: 0px 5px; =
display: inline-block; float: none;" =
src=3D"https://fidelity-group.co.uk/wp-content/uploads/2025/01/20250107_i=
ot.png"></a></span></td>
<td style=3D"width: 133px; height: 92px; text-align: left; border-width: =
initial; border-style: none; border-color: rgb(255, 255, 255); =
min-width: 5px;">
<span style=3D"font-family: &quot;Times New Roman&quot;; font-size: =
12pt; color: rgb(0, 0, 0);"><a =
href=3D"https://www.fidelity-group.co.uk/channel-champions-2024/" =
id=3D"OWA38b1489d-63e0-5039-829e-7b37170a3d39" class=3D"x_OWAAutoLink" =
title=3D"https://www.fidelity-group.co.uk/channel-champions-2024/" =
data-linkindex=3D"2" data-auth=3D"NotApplicable" style=3D"margin: =
0px;"><img alt=3D"ChannelChampions" style=3D"max-width: inherit; margin: =
0px 5px; display: inline-block; float: none;" =
src=3D"https://fidelity-group.co.uk/wp-content/uploads/2025/01/20250107_c=
hannelchampions.png"></a></span></td>
</tr>
<tr>
<td colspan=3D"3" style=3D"width: 654px; height: 125.656px; text-align: =
left; border-width: initial; border-style: none; border-color: rgb(255, =
255, 255); min-width: 5px;">
<p style=3D"text-align: left; margin-top: 0px; margin-bottom: 10px; =
margin-left: 20px; font-size: 8pt;">
<span style=3D"font-family: Aptos, Aptos_EmbeddedFont, =
Aptos_MSFontService, Calibri, Helvetica, sans-serif; color: rgb(0, 0, =
0);">The information transmitted by this email is intended only for the =
person or entity to which it is addressed. This email may contain
 proprietary, business-confidential, and/or privileged material. If you =
are not the intended recipient of this message, be aware that any use, =
review, retransmission, distribution, reproduction or any action taken =
in reliance upon this message is strictly prohibited.
 If you received this in error, please contact the sender and delete the =
material from all computers. No employee or agent is authorized to =
conclude or vary any binding agreement on behalf of the company with =
another party by email without explicit confirmation.
 Our company accepts no liability for the content of this email, or for =
the consequences of any actions taken on the basis of the information =
provided, unless that information is explicitly confirmed in =
writing.</span></p>
</td>
</tr>
</tbody>
</table>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, =
Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; =
color: rgb(0, 0, 0);">
<br>
</div>
<p style=3D"margin: 0cm; font-family: Aptos, sans-serif; font-size: =
12pt;">&nbsp;</p>
</div>
<div id=3D"appendonsend"></div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" =
style=3D"font-size:11pt" color=3D"#000000"><b>From:</b> fidelity =
customer service &lt;customerservice@fidelity-group.co.uk&gt;<br>
<b>Sent:</b> Thursday, March 6, 2025 18:21<br>
<b>To:</b> bob@sarahharvey.com &lt;bob@sarahharvey.com&gt;<br>
<b>Subject:</b> SARAH HARVEY LIMITED Contract Renewal Letter</font>
<div>&nbsp;</div>
</div>
<style type=3D"text/css" style=3D"display:none">
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p
	{margin-top:0;
	margin-bottom:0}
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</style>
<div dir=3D"ltr">
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<br>
</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
SARAH HARVEY LIMITED<br>
Warwickshire CV8 2LG<br>
Rural Innovation Centre Avenue<br>
15 Stoneleigh Park<br>
Kenilworth<br>
Warwickshire<br>
CV8 2LG</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
06/03/2025</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Dear <span style=3D"font-weight:500">Mr Bob Home</span></div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
The minimum contract period for the following services ends on =
08/04/2025:</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
You currently pay =A366.51 per month for these services, after =
08/04/2025 you will pay =A379.81 if you choose to let your contract =
lapse into a position of monthly roll-over.</div>
<table class=3D"x_elementToProof" style=3D"box-sizing:border-box; =
border-collapse:collapse; border-spacing:0px">
<tbody>
<tr>
<td style=3D"width:2.5px; height:49.8125px"></td>
<td style=3D"width:71.1094px; height:49.8125px"></td>
<td style=3D"width:3px; height:49.8125px"></td>
<td style=3D"width:169.359px; height:49.8125px"></td>
<td style=3D"width:165.766px; height:49.8125px">
<div style=3D"margin-top:1em; margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<b>Current Contract Details</b> </div>
</td>
</tr>
<tr>
<td style=3D"width:2.5px; height:50.3125px"></td>
<th style=3D"width:71.1094px; height:50.3125px; border-width:1px; =
border-style:solid; border-color:black">
<div style=3D"margin-top:1em; margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Product</div>
</th>
<th style=3D"width:3px; height:50.3125px; border-width:1px; =
border-style:solid; border-color:black">
</th>
<th style=3D"width:169.359px; height:50.3125px; border-width:1px; =
border-style:solid; border-color:black">
<div style=3D"margin-top:1em; margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Description</div>
</th>
<th style=3D"width:165.766px; height:50.3125px; border-width:1px; =
border-style:solid; border-color:black">
<div style=3D"margin-top:1em; margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Quantity</div>
</th>
</tr>
<tr>
<td style=3D"width:2.5px; height:50.3125px"></td>
<td style=3D"width:71.1094px; height:50.3125px; border-width:1px; =
border-style:solid; border-color:black">
<div style=3D"margin-top:1em; margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
VoIP rental</div>
</td>
<td style=3D"width:3px; height:50.3125px; border-width:1px; =
border-style:solid; border-color:black">
</td>
<td style=3D"width:169.359px; height:50.3125px; border-width:1px; =
border-style:solid; border-color:black">
<div style=3D"margin-top:1em; margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Horizon Licence Rental (R)</div>
</td>
<td style=3D"width:165.766px; height:50.3125px; text-align:center; =
border-width:1px; border-style:solid; border-color:black">
<div style=3D"text-align:center; margin-top:1em; margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
4</div>
</td>
</tr>
</tbody>
</table>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Now that your contract is ending you could:</div>
<ul>
<li =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<div style=3D"margin-top:1em; margin-bottom:1em">Keep your existing =
service for =A379.81 per month on a monthly rolling basis;</div>
</li><li =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<div style=3D"margin-top:1em; margin-bottom:1em">Retain your existing =
services and sign up to a new 12-month contract with us; (see best =
offers below)</div>
</li><li =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<div style=3D"margin-top:1em; margin-bottom:1em">Switch to a different =
provider.</div>
</li></ul>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Remember, you may be able to get a better deal as a new customer with =
another provider. If you want to cancel your service or switch to a =
different provider, you will need to let us know at least 30 days in =
advance. You will not pay any cancellation fees to
 do this if your services end after 08/04/2025. To cancel your services =
or discuss your options please get in touch by email at =
customerservice@fidelity-group.co.uk or by calling us on 0800 =
1244504.</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
A summary of the changes that will apply from 01/05/2025 is outlined =
below, so please respond to me with your preferred course of =
action.</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Current deal: =A366.51</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
New deal: =A379.81&nbsp; on a 30-day monthly rolling =
contract&nbsp;</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
New 12 month contract deal: =A366.51<br>
<br>
</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Thinking about signing a new contract? (Ofcom, the communications =
regulator, requires us to tell you about these additional tariffs we are =
able to offer to help you decide what to do about your services).</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<br>
Option 1: take any additional services with us in the next 60 days and =
receive a 10% discount over the following 3 months. Let us quote your =
business energy by sending us a copy of your latest bill. We have mobile =
sims and phone options now available =
https://www.fidelity-group.co.uk/mobile-services/</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Yours sincerely</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
&nbsp;</div>
<div class=3D"x_elementToProof" style=3D"margin-top:1em; =
margin-bottom:1em; =
font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetic=
a,sans-serif; font-size:11pt; color:rgb(0,0,0)">
Niki Foote<br>
Head of Customer Retention Team<br>
<br>
<i>**Any pricing quoted here is subject to price increases subsequently =
passed through by our supplier</i></div>
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<br>
</div>
<div class=3D"x_elementToProof" =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:11pt; color:rgb(0,0,0)">
<br>
</div>
<div id=3D"x_Signature" class=3D"x_elementToProof">
<table id=3D"x_x_table_0" cellspacing=3D"0" cellpadding=3D"0" =
style=3D"text-align:left; border-width:initial; border-style:none; =
border-color:rgb(255,255,255); width:624px; max-width:624px; =
color:rgb(0,0,0); box-sizing:border-box; border-collapse:collapse; =
border-spacing:0px">
<tbody>
<tr>
<td colspan=3D"3" style=3D"width:654px; height:122px; text-align:left; =
border-width:initial; border-style:none; border-color:rgb(255,255,255); =
color:rgb(85,85,85); min-width:5px">
<p style=3D"text-align:left; margin-top:0px; margin-bottom:10px; =
margin-left:20px">
<span =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:20pt; color:rgb(207,21,43)"><b>Niki =
Foote</b></span><span =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:13px"><br>
Head of Customer Marketing, Retentions and Relations<br>
</span><span =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:10pt; color:rgb(85,85,85)">0149 152 =
2381</span><span =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:13px">&nbsp;
 | &nbsp;</span><span =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:10pt; color:rgb(85,85,85)">0800 840 =
6800</span><span =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:13px"><br>
</span><span =
style=3D"font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri=
,Helvetica,sans-serif; font-size:11pt; color:rgb(207,21,43)"><b><a =
href=3D"https://www.fidelity-group.co.uk/" =
id=3D"OWAdbeb032a-197e-f29e-df51-13ae73fa2553" class=3D"x_x_OWAAutoLink" =
title=3D"https://www.fidelity-group.co.uk/" data-linkindex=3D"0" =
data-auth=3D"NotApplicable" style=3D"color:rgb(207,21,43); =
text-decoration:none; =
margin:0px">Fidelity-group.co.uk</a></b></span></p>
</td>
</tr>
<tr>
<td style=3D"width:133px; height:92px; text-align:left; =
border-width:initial; border-style:none; border-color:rgb(255,255,255); =
min-width:5px">
<span style=3D"font-family:&quot;Times New Roman&quot;; font-size:12pt; =
color:rgb(0,0,0)"><img alt=3D"Trustpilot" style=3D"max-width:inherit; =
margin:0px 5px; display:inline-block; float:none" =
src=3D"https://fidelity-group.co.uk/wp-content/uploads/2025/01/20250107_t=
rustpilot.png"></span></td>
<td style=3D"width:388px; height:92px; text-align:left; =
border-width:initial; border-style:none; border-color:rgb(255,255,255); =
min-width:5px">
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title=3D"https://www.fidelity-group.co.uk/unlock-iot-connectivity/" =
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