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From: "DPD" <feedback@research.dpdgroup.co.uk>
To: <bob@sarahharvey.com>
Subject: Would you recommend DPD?
Date: Sun, 26 Jul 2026 08:33:15 +0100
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We hope you enjoyed your recent delivery experience with DPD
͏‌   ‌  ͏ ‌   ͏‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌ 
‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌ 
‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌ 
‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌ 
‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌   ‌ 
‌   ‌

  <https://geopost.esaas.inmoment.eu/surveys/images/E4R99B/Preview/dpdbig_email_3.png>
  <https://geopost.esaas.inmoment.eu/surveys/images/E4R99B/Preview/invitation_1200x260_all_neighbor.jpg>


Hi,

You recently received a parcel from DPD.

In order to continuously improve our service to you, we really would like to 
hear about your experience by asking two questions.

Firstly, thinking about your recent delivery experience, how likely are you 
to recommend DPD to a friend or colleague?Not at all
likely	 Extremely
likely <https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukd 
pd&rk=6A450F5&Q1=0> 0 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=1> 
1 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=2> 
2 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=3> 
3 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=4> 
4 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=5> 
5 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=6> 
6 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=7> 
7 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=8> 
8 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=9> 
9 
<https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=4MW2MV&l=enukdpd&rk=6A450F5&Q1=10> 
10

Your answers will be kept confidential, unless you decide to send us your 
answers together with your name at the end of this survey.

We value your feedback.
Team DPD



You can opt out of this type of survey in the future by clicking unsubscribe 
<https://geopost.esaas.inmoment.eu/cgi-bin/qsurveyadmin?request=exclude&idx=4MW2MV&email=424F424053415241484841525645592E434F4D&language=en-UK-DPD&languagecharset=utf-8&source=1> 
.

We are passionate about protecting your personal data. View DPDgroup UK's 
Privacy Notice <https://www.dpd.co.uk/dpo-privacy-notice-1.jsp> .

Copyright © 2022 DPDgroup UK LTD. Roebuck Lane, Smethwick, West Midlands, 
B66 1BY

This survey is supported by InMoment


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						<p style=3D"margin-top: 15px; margin-bottom: 15px;">Hi,</p>

						<p style=3D"margin-top: 15px; margin-bottom: 15px;">You recently =
received a parcel from DPD.</p>

						<p style=3D"margin-top: 15px; margin-bottom: 15px;">In order to =
continuously improve our service to you, we really would like to hear =
about your experience by asking two questions.</p>
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					<tr>
						<td class=3D"content question" id=3D"question" style=3D"padding: =
0px 24px 20px 24px; font-family: Arial, Helvetica, sans-serif; =
font-size: 16px; line-height: 24px; color: #414042; text-align: left; =
font-weight: 600; mso-line-height-rule:exactly;">Firstly, thinking about =
your recent delivery experience, how likely are you to recommend DPD to =
a friend or colleague?</td>
					</tr>
					<!-- Quickstart Question : END --><!-- Tableheader : BEGIN -->
					<tr>
						<td aria-hidden=3D"true" class=3D"content" style=3D"padding: 0px =
24px 8px 24px; font-family: Arial, Helvetica, sans-serif; font-size: =
16px; line-height: 24px; color: #414042; text-align: left; =
mso-line-height-rule:exactly;">
						<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"border-collapse: separate; =
mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%;" =
width=3D"100%">
							<tbody>
								<tr>
									<td align=3D"left" aria-hidden=3D"true" class=3D"tableheader" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 13px; =
line-height: 18px; vertical-align: bottom; text-align: left; color: =
#414042; padding-left: 2px;" valign=3D"bottom" width=3D"50%">Not at =
all<br />
									likely</td>
									<td align=3D"right" aria-hidden=3D"true" class=3D"tableheader" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 13px; =
line-height: 18px; vertical-align: bottom; text-align: right; color: =
#414042; padding-right: 2px;" valign=3D"bottom" =
width=3D"50%">Extremely<br />
									likely</td>
								</tr>
							</tbody>
						</table>
						</td>
					</tr>
					<!-- Tableheader : END --><!-- Buttons : BEGIN -->
					<tr>
						<td class=3D"content" style=3D"padding: 0px 24px 5px 24px; =
font-family: Arial, Helvetica, sans-serif; font-size: 16px; line-height: =
24px; color: #414042; text-align: left; mso-line-height-rule:exactly;">
						<div aria-labelledby=3D"question" role=3D"group">
						<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" style=3D"border-collapse: separate; =
mso-table-lspace: 0pt; mso-table-rspace: 0pt; width: 100%;" =
width=3D"100%">
							<tbody>
								<tr>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"0 Not at all likely" class=3D"button-a =
button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D0" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">0</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"1" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D1" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">1</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"2" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D2" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">2</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"3" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D3" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">3</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"4" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D4" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">4</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"5" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D5" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">5</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"6" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D6" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">6</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"7" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D7" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">7</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"8" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D8" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">8</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"9" class=3D"button-a button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D9" style=3D"display: inline-block; =
color: #ffffff; background-color: #DC0032; border-radius: 4px; =
box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">9</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
									<td align=3D"center" class=3D"button-td button-td-secondary" =
style=3D"font-family: Arial, Helvetica, sans-serif; font-size: 15px; =
vertical-align: top; background-color: transparent; border-radius: 0px; =
text-align: center; border: none; cursor: pointer;" valign=3D"top" =
width=3D"9%"><a aria-label=3D"10 Extremely likely" class=3D"button-a =
button-a-secondary" =
href=3D"https://geopost.esaas.inmoment.eu/cgi-bin/qwebcorporate?idx=3D4MW=
2MV&l=3Denukdpd&rk=3D6A450F5&amp;Q1=3D10" style=3D"display: =
inline-block; color: #ffffff; background-color: #DC0032; border-radius: =
4px; box-sizing: border-box; cursor: pointer; text-decoration: none; =
font-size: 15px; line-height: 40px; font-weight: normal; margin: 0; =
padding: 0; width: 94%; height: auto; -webkit-text-size-adjust: none; =
mso-padding-alt: 0; mso-line-height-rule: exactly; box-sizing: =
border-box;" tabindex=3D"0" target=3D"_blank" width=3D"94%"><!--[if gte =
mso 9]>
                                                                         =
   <i style=3D"mso-text-raise: 16pt;">&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> <span style=3D"mso-text-raise: 8pt;">10</span> <!--[if =
gte mso 9]>
                                                                         =
   <i>&nbsp;&nbsp;</i>
                                                                         =
   <![endif]--> </a></td>
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font-weight: 400;">
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will be kept confidential, unless you decide to send us your answers =
together with your name at the end of this survey.</p>

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