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Dear Sir/Madam,
On 11 January 2024, the Financial Conduct Authority launched an
investigation into unfair historical motor finance commission
arrangements. This has made me aware that I may have been caught out by
this unfair practice. As I had a finance agreement with your firm, I am
writing for clarification on the following two requests:
1. A request for information you hold on my behalf. I would like to ask if
any/all of my finance agreements with you (details below) had any form of
discretionary commission arrangement between you and the broker / car
dealer or any other entity involved in the transaction. If they did, I
request you inform me within one calendar month of the date of this
communication.
For the sake of clarity, this first request is purely for information and
is not a complaint or expression of dissatisfaction, and is not subject
to the FCA's pause. If there is failure to comply with my request, please
treat this request as a data subject access request under the Data
Protection Act 2018/GDPR.
2. If there is/was a discretionary commission arrangement in place in
relation to my finance agreements with you, I request you treat this
communication as a formal complaint arising out of the commission
arrangement and the fact it was not adequately disclosed at the time it
was taken out. The complaint should be treated as being made on the date
of this communication. Please confirm to me within one calendar month that
you have done so.
Details that may help you find my policies:
Name:
Robert Home
Date of birth:
03/Sept/1964
Current address:
30 Warwick Road
Wolston
Coventry
CV8 3HA
Vehicle number plate(s):
BU69 USO (2019 -2024)
Where/When I bought the vehicle:
Guy Salmon Coventry
Yours sincerely,
Robert Home
Bob Home
Sarah Harvey Limited
14 Rural Innovation Centre
Avenue H
Stoneleigh Park
Kenilworth
Warwickshire
CV8 2LG
Tel: +0044(0)01926450545
Mobile:+44(0)7887726814
We respect our clients' privacy. Your personal details will not be shared
with third parties as per Sarah Harvey GDPR policy. By submitting your
details you consent to being contacted by Sarah Harvey Limited by
telephone and email for this and similar positions. Please see our website
for further GDPR information at <http://www.sarahharvey.com/>
www.sarahharvey.com.
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UnhideWhenUsed=3D"true" Name=3D"Table Grid 7"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Grid 8"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 4"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 5"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 6"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 7"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table List 8"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table 3D effects 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table 3D effects 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table 3D effects 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Contemporary"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Elegant"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Professional"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Subtle 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Subtle 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Web 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Web 2"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Web 3"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Balloon Text"/>
<w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"Table Grid"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Table Theme"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" Name=3D"Placeholder =
Text"/>
<w:LsdException Locked=3D"false" Priority=3D"1" QFormat=3D"true" =
Name=3D"No Spacing"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light =
Shading"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List =
1"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List =
2"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid =
1"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid =
2"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid =
3"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful =
List"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful =
Grid"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 1"/>
<w:LsdException Locked=3D"false" SemiHidden=3D"true" Name=3D"Revision"/>
<w:LsdException Locked=3D"false" Priority=3D"34" QFormat=3D"true" =
Name=3D"List Paragraph"/>
<w:LsdException Locked=3D"false" Priority=3D"29" QFormat=3D"true" =
Name=3D"Quote"/>
<w:LsdException Locked=3D"false" Priority=3D"30" QFormat=3D"true" =
Name=3D"Intense Quote"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"60" Name=3D"Light Shading =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"61" Name=3D"Light List =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"62" Name=3D"Light Grid =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"63" Name=3D"Medium Shading =
1 Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"64" Name=3D"Medium Shading =
2 Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"65" Name=3D"Medium List 1 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"66" Name=3D"Medium List 2 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"67" Name=3D"Medium Grid 1 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"68" Name=3D"Medium Grid 2 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"69" Name=3D"Medium Grid 3 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"70" Name=3D"Dark List =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"71" Name=3D"Colorful =
Shading Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"72" Name=3D"Colorful List =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"73" Name=3D"Colorful Grid =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"19" QFormat=3D"true" =
Name=3D"Subtle Emphasis"/>
<w:LsdException Locked=3D"false" Priority=3D"21" QFormat=3D"true" =
Name=3D"Intense Emphasis"/>
<w:LsdException Locked=3D"false" Priority=3D"31" QFormat=3D"true" =
Name=3D"Subtle Reference"/>
<w:LsdException Locked=3D"false" Priority=3D"32" QFormat=3D"true" =
Name=3D"Intense Reference"/>
<w:LsdException Locked=3D"false" Priority=3D"33" QFormat=3D"true" =
Name=3D"Book Title"/>
<w:LsdException Locked=3D"false" Priority=3D"37" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" Name=3D"Bibliography"/>
<w:LsdException Locked=3D"false" Priority=3D"39" SemiHidden=3D"true" =
UnhideWhenUsed=3D"true" QFormat=3D"true" Name=3D"TOC Heading"/>
<w:LsdException Locked=3D"false" Priority=3D"41" Name=3D"Plain Table =
1"/>
<w:LsdException Locked=3D"false" Priority=3D"42" Name=3D"Plain Table =
2"/>
<w:LsdException Locked=3D"false" Priority=3D"43" Name=3D"Plain Table =
3"/>
<w:LsdException Locked=3D"false" Priority=3D"44" Name=3D"Plain Table =
4"/>
<w:LsdException Locked=3D"false" Priority=3D"45" Name=3D"Plain Table =
5"/>
<w:LsdException Locked=3D"false" Priority=3D"40" Name=3D"Grid Table =
Light"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 3"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 4"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 5"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"Grid Table 1 =
Light Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"Grid Table 2 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"Grid Table 3 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"Grid Table 4 =
Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"Grid Table 5 =
Dark Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"Grid Table 6 =
Colorful Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"Grid Table 7 =
Colorful Accent 6"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"List Table 1 =
Light"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"List Table 2"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"List Table 3"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"List Table 4"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"List Table 5 =
Dark"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"List Table 6 =
Colorful"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"List Table 7 =
Colorful"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"List Table 1 =
Light Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"List Table 2 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"List Table 3 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"List Table 4 =
Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"List Table 5 =
Dark Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"51" Name=3D"List Table 6 =
Colorful Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"52" Name=3D"List Table 7 =
Colorful Accent 1"/>
<w:LsdException Locked=3D"false" Priority=3D"46" Name=3D"List Table 1 =
Light Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"47" Name=3D"List Table 2 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"48" Name=3D"List Table 3 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"49" Name=3D"List Table 4 =
Accent 2"/>
<w:LsdException Locked=3D"false" Priority=3D"50" Name=3D"List Table 5 =
Dark Accent 2"/>
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</style><![endif]--></head><body lang=3DEN-GB link=3D"#467886" =
vlink=3D"#96607D" =
style=3D'tab-interval:36.0pt;word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Dear =
Sir/Madam,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>On 11 January 2024, the =
Financial Conduct Authority launched an investigation into unfair =
historical motor finance commission arrangements. This has made me aware =
that I may have been caught out by this unfair practice. As I had a =
finance agreement with your firm, I am writing for clarification on the =
following two requests:<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>1. A request for information =
you hold on my behalf. I would like to ask if any/all of my finance =
agreements with you (details below) had any form of discretionary =
commission arrangement between you and the broker / car dealer or any =
other entity involved in the transaction. If they did, I request you =
inform me within one calendar month of the date of this =
communication.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>For the sake of clarity, this =
first request is purely for information and is not a complaint or =
expression of dissatisfaction, and is not subject to the =
FCA’s pause. If there is failure to comply with my request, please =
treat this request as a data subject access request under the Data =
Protection Act 2018/GDPR.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>2. If there is/was a =
discretionary commission arrangement in place in relation to my finance =
agreements with you, I request you treat this communication as a formal =
complaint arising out of the commission arrangement and the fact it was =
not adequately disclosed at the time it was taken out. The complaint =
should be treated as being made on the date of this communication. =
Please confirm to me within one calendar month that you have done =
so.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Details that may help you find =
my policies:<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Name:<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Robert =
Home<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Date of =
birth:<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>03/Sept/1964<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Current =
address:<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>30 Warwick =
Road<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Wolston<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Coventry<o:p></o:p></span></p><p=
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>CV8 3HA<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Vehicle number plate(s): =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>BU69 USO (2019 =
-2024)<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Where/When I bought the =
vehicle:<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Guy Salmon =
Coventry<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Yours =
sincerely,<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'>Robert =
Home<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-ascii-font-family:Aptos;mso-hansi-font-family:Aptos;mso-bidi=
-font-family:Aptos;mso-font-kerning:0pt'><o:p> </o:p></span></p><p =
class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><a =
name=3D"_MailAutoSig"><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:Calibri;color:black;mso-fareast-language:EN-GB;mso-no-proof:yes=
'>Bob Home<br>Sarah Harvey Limited<br>14 Rural Innovation Centre<span =
style=3D'mso-font-kerning:0pt;mso-ligatures:none'><o:p></o:p></span></spa=
n></a></p><p class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailAutoSig'><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:Calibri;color:black;mso-fareast-language:EN-GB;mso-no-proof:yes=
'>Avenue H<o:p></o:p></span></span></p><p class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailAutoSig'><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:Calibri;color:black;mso-fareast-language:EN-GB;mso-no-proof:yes=
'>Stoneleigh Park<o:p></o:p></span></span></p><p class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailAutoSig'><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:Calibri;color:black;mso-fareast-language:EN-GB;mso-no-proof:yes=
'>Kenilworth<br>Warwickshire<br>CV8 2LG<o:p></o:p></span></span></p><p =
class=3DMsoNormal><span style=3D'mso-bookmark:_MailAutoSig'><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:Calibri;color:black;mso-fareast-language:EN-GB;mso-no-proof:yes=
'><o:p> </o:p></span></span></p><p class=3DMsoNormal><span =
style=3D'mso-bookmark:_MailAutoSig'><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:Calibri;color:black;mso-fareast-language:EN-GB;mso-no-proof:yes=
'>Tel: +0044(0)01926450545<br>Mobile:+44(0)7887726814<br><br><br>We =
respect our clients' privacy. Your personal details will not be shared =
with third parties as per Sarah Harvey GDPR policy. By submitting your =
details you consent to being contacted by Sarah Harvey Limited by =
telephone and email for this and similar positions. Please see our =
website for further GDPR information at </span></span><a =
href=3D"http://www.sarahharvey.com/"><span =
style=3D'mso-bookmark:_MailAutoSig'><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:Calibri;color:#0563C1;mso-fareast-language:EN-GB;mso-no-proof:y=
es'>www.sarahharvey.com</span></span><span =
style=3D'mso-bookmark:_MailAutoSig'></span></a><span =
style=3D'mso-bookmark:_MailAutoSig'><span =
style=3D'font-size:12.0pt;font-family:"Calibri",sans-serif;mso-fareast-fo=
nt-family:Calibri;color:black;mso-fareast-language:EN-GB;mso-no-proof:yes=
'>.<o:p></o:p></span></span></p><span =
style=3D'mso-bookmark:_MailAutoSig'></span><p =
class=3DMsoNormal><o:p> </o:p></p></div></body></html>
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