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From: "Barclays Customer Feedback" <BarclaysCustomerFeedback@emails.barclays.co.uk>
To: <bob@sarahharvey.com>
Subject: We'd love your feedback
Date: Wed, 6 May 2026 13:59:41 +0100
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Click here
<https://view.emails.barclays.co.uk/?vawpToken=7PLEN46QHSDEXGDJ4L6R7TOIUI.100218>
for a web version. Remember to add Barclaycard to your Safe Senders list.
<https://www.barclaycard.co.uk/personal>
What's important to you, is important to us
<https://image.emails.barclays.co.uk/lib/fe3915707564057e741d77/m/1/69b56752-cde7-4885-91c2-ca039a5d3f0c.jpg>
<https://image.emails.barclays.co.uk/lib/fe3915707564057e741d77/m/1/b6cba8e3-86e5-4fc6-b674-ae2f9e58fcf3.jpg>
Your partial postcode: 3HA
Hello Mr Home,
We are committed to improving the experience for our customers and so we
think it is important to provide you with regular opportunities to let us
know how we’re doing.
Your feedback helps us improve our service by letting us know what we’re
doing well, and where we can improve. This short survey is only a few
questions and should work on any device. We won’t ask for any personal
information or passwords, and it won’t be used for promotional purposes.
Provide feedback
<https://feedback.uk.barclays/jfe/form/SV_b47kdaftfNAeDbg?BaID=ALT16E2026050611590602436&QuID=bc11&RuID=&RuID7=3>
We appreciate you taking the time to participate and thanks in advance for
your help.
Kind regards,
Your Barclaycard team
<https://www.barclaycard.co.uk/personal>
Barclays is the first bank to receive the BSI Kitemark for Secure Digital
Banking.
The Kitemark tells you that our digital banking has been rigorously and
independently tested to ensure security controls are in place for your
financial and personal information.
<https://image.emails.barclays.co.uk/lib/fe3915707564057e741d77/m/1/bfc5a25d-40b0-450b-84f0-e5282449c7a7.png>
Security
<https://www.barclaycard.co.uk/personal/customer/protecting-you-from-fraud>
Accessibility <https://www.barclaycard.co.uk/personal/accessibility>
Privacy Policy <https://www.barclaycard.co.uk/personal/privacy-policy>
Contact us <https://www.barclaycard.co.uk/personal/contact-us>
Please do not email a response to this message. If you have a query
regarding Barclaycard, please contact us at Barclaycard Customer Services on
0800 151 0900. Call charges info
<https://www.barclaycard.co.uk/personal/call-charges> .
The legal bit
Barclaycard is a trading name of Barclays Bank UK PLC. Barclays Bank UK PLC
is authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority
(Financial Services Register number: 759676). Registered in England No.
9740322. Registered Office: 1 Churchill Place, London E14 5HP.
Email & Cookies
This email does not use any cookies or similar technologies. To understand
how Barclays uses personal data, please refer to our privacy policy
<https://www.barclaycard.co.uk/personal/privacy-policy> .
This is a market research email from Barclays Bank UK PLC. If you’d prefer
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aria-hidden=3D"true"><img class=3D"hide" alt=3D"What's important to you, =
is important to us" =
src=3D"https://image.emails.barclays.co.uk/lib/fe3915707564057e741d77/m/1=
/69b56752-cde7-4885-91c2-ca039a5d3f0c.jpg" style=3D"display: block;" =
width=3D"600" height=3D"280">=20
<!--[if !mso]><!-- -->
<div class=3D"reveal" =
style=3D"mso-hide:all;display:none;max-height:0;overflow:hidden;" =
valign=3D"top"><img alt=3D"What's important to you, is important to us" =
src=3D"https://image.emails.barclays.co.uk/lib/fe3915707564057e741d77/m/1=
/b6cba8e3-86e5-4fc6-b674-ae2f9e58fcf3.jpg" style=3D"display:block; =
width:100%; height:auto;"></div>
<!--<![endif]--></td>
</tr>
=20
</table>
<!-- HB_image END -->=20
</td></tr></table>
=20
=20
<!-- *************** CONTENT *************** -->=20
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td =
class=3D"stylingblock-content-wrapper camarker-inner"> <table =
cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation" =
style=3D"min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td =
class=3D"stylingblock-content-wrapper camarker-inner">=20
<table align=3D"center" bgcolor=3D"#ffffff" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"width100" =
role=3D"presentation" style=3D"width:600px; margin: 0 =
auto;background-color:#ffffff; " width=3D"600">
=20
<tr>
<td class=3D"pad-all50" style=3D"padding: 40px 30px 44px; =
width:540px;" width=3D"540">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
<!-- Headline -->
<tr>
<td align=3D"left" class=3D"width100" style=3D"max-width: 540px;" =
valign=3D"top">
<p class=3D"mrg-b20" style=3D"font-family: effra, Arial, =
sans-serif; font-size: 16px; line-height: 24px; color:#000000; =
margin:0px 0 14px 0;">
Your partial postcode: 3HA</p><h2 class=3D"h2-header" =
style=3D"font-family: effra, Arial, sans-serif; font-weight: 700; =
font-size:36px; line-height:44px; color:#000000; margin: 0; ">
Hello Mr Home,</h2></td></tr><!-- Headline END--><!-- Copy =
--><tr>
<td align=3D"left" valign=3D"top">
<p class=3D"mrg-t30" style=3D"font-family: effra, Arial, =
sans-serif; font-size: 16px; line-height: 24px; color:#000000; margin: =
16px 0 0 0;">We are committed to improving the experience for our =
customers and so we think it is important to provide you with regular =
opportunities to let us know how we’re doing.</p><p =
class=3D"mrg-t20" style=3D"font-family: effra, Arial, sans-serif; =
font-size: 16px; line-height: 24px; color:#000000; margin: 14px 0 0 =
0;">Your feedback helps us improve our service by letting us know what =
we’re doing well, and where we can improve. This short survey is =
only a few questions and should work on any device. We won’t ask =
for any personal information or passwords, and it won’t be used =
for promotional purposes.</p></td></tr><!-- Copy END -->
</table><!-- img --><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" width=3D"100%">
=20
<tr>
<td align=3D"left" class=3D"pad-t" style=3D"padding-top: 25px;" =
valign=3D"middle">
<!--[if mso]> =
<v:roundrect xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
href=3D"https://feedback.uk.barclays/jfe/form/SV_b47kdaftfNAeDbg?BaID=3DA=
LT16E2026050611590602436&QuID=3Dbc11&RuID=3D&RuID7=3D3" title=3D"Provide =
feedback" style=3D"height:46px;v-text-anchor:middle;width:313px;" =
arcsize=3D"50%" strokecolor=3D"#006DE3" fillcolor=3D"#006DE3" =
alias=3D"Provide feedback"> =
<w:anchorlock/> =
<center style=3D"color:#ffffff;font-family: effra, Arial, sans-serif; =
font-weight: 700;font-size:18px;">Provide feedback</center> =
</v:roundrect> =
<![endif]-->
<a alias=3D"Provide feedback" class=3D"width100" =
href=3D"https://feedback.uk.barclays/jfe/form/SV_b47kdaftfNAeDbg?BaID=3DA=
LT16E2026050611590602436&QuID=3Dbc11&RuID=3D&RuID7=3D3" role=3D"button" =
style=3D"background-color:#006DE3;border:1px solid =
#006DE3;border-radius:25px;color:#ffffff;display:inline-block;font-family=
: effra, Arial, sans-serif; font-weight: =
700;font-size:18px;line-height:46px;text-align:center; =
text-decoration:none; =
width:313px;-webkit-text-size-adjust:none;mso-hide:all;" =
target=3D"_blank" title=3D"">Provide =
feedback</a></td></tr></table><table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" role=3D"presentation" width=3D"100%">
<!-- Copy -->
<tr>
<td align=3D"left" valign=3D"top">
<p class=3D"mrg-t30" style=3D"font-family: effra, Arial, =
sans-serif; font-size: 16px; line-height: 24px; color:#000000; margin: =
28px 0 0 0;">
We appreciate you taking the time to participate and thanks in =
advance for your help.</p><p class=3D"mrg-t20" style=3D"font-family: =
effra, Arial, sans-serif; font-size: 16px; line-height: 24px; =
color:#000000; margin: 14px 0 0 0;">
Kind regards,</p><p class=3D"mrg-t20" style=3D"font-family: =
effra, Arial, sans-serif;font-weight:bold; font-size: 16px; line-height: =
24px; color:#000000; margin: 14px 0 0 0;">
Your Barclaycard team</p></td></tr><!-- Copy END =
--></table><!-- img END =
--></td></tr></table></td></tr></table></td></tr></table>
=20
=20
<!-- *********** SOCIAL SIGN OFF *********** -->=20
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"background-color: transparent; border: =
0px solid transparent; min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td style=3D"padding: 0px; " =
class=3D"stylingblock-content-wrapper camarker-inner"><!-- =
SS_logo--><table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"width100" role=3D"presentation" =
style=3D"width:600px; margin: 0 auto;" width=3D"600">
=20
<tr>
<td align=3D"left" class=3D"pad-r pad-l" style=3D"padding:0 20px;" =
valign=3D"top">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=20
<tr>
<td align=3D"left" valign=3D"middle">
<a alias=3D"Barclaycard logo" =
href=3D"https://www.barclaycard.co.uk/personal"><img alt=3D"Barclaycard =
Logo" height=3D"38" =
src=3D"https://image.emails.barclaycard.co.uk/lib/fe3815707564057e741d78/=
m/1/0c92528d-2ba3-40f3-b177-8fbce8a84cb6.png" style=3D"display:block;" =
width=3D"210"></a></td></tr></table></td></tr></table><!-- SS_logo =
END--></td></tr></table>
=20
=20
=20
=20
<!-- ************* Kitemark ************** -->=20
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"background-color: transparent; border: =
0px solid transparent; min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td style=3D"padding: 0px; " =
class=3D"stylingblock-content-wrapper camarker-inner"><!-- Kitemark =
--><table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"width100" role=3D"presentation" =
style=3D"width:600px; margin: 0 auto;" width=3D"600">
=09
<tr>
<td align=3D"left" class=3D"pad-all" style=3D"padding:20px;" =
valign=3D"top">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"pad-t" style=3D"padding:25px 0 0 0; =
border-top: 1px solid #000000;" valign=3D"top">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<!-- Copy --><th class=3D"foot" style=3D"width:330px;" =
valign=3D"top" width=3D"330">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<td align=3D"left" class=3D"pad-none" style=3D"padding: 0 =
10px 0 0;" valign=3D"top">
<p style=3D"font-family: effra, Arial, sans-serif; =
font-weight:400; color:#000000; font-size:14px; line-height:22px; =
margin:0;">
Barclays is the first bank to receive the BSI Kitemark =
for Secure Digital Banking.</p><p class=3D"mrg-t" style=3D"font-family: =
effra, Arial, sans-serif; font-weight:400; color:#000000; =
font-size:14px; line-height:22px; margin: 15px 0 0 0;">
The Kitemark tells you that our digital banking has =
been rigorously and independently tested to ensure security controls are =
in place for your financial and personal =
information.</p></td></tr></table></th><!-- Copy END --><!-- Logo --><th =
class=3D"head" style=3D"width:230px;" valign=3D"top" width=3D"230">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
role=3D"presentation" width=3D"100%">
=09
<tr>
<td align=3D"center" class=3D"pad-b" height=3D"147" =
valign=3D"middle">
<img alt=3D"BSI Kitemark logo - Secure Digital Banking" =
class=3D"m-img-35" height=3D"68" =
src=3D"https://image.emails.barclays.co.uk/lib/fe3915707564057e741d77/m/1=
/bfc5a25d-40b0-450b-84f0-e5282449c7a7.png" style=3D"display:block;" =
width=3D"130"></td></tr></table></th><!-- Logo END =
--></tr></table></td></tr></table></td></tr></table><!-- Kitemark END =
--></td></tr></table>
=20
=20
<!-- ************* FOOTER NAV ************** -->=20
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"background-color: transparent; border: =
0px solid transparent; min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td style=3D"padding: 0px; " =
class=3D"stylingblock-content-wrapper camarker-inner"> <!-- =
FN_service_non-tracking -->
<table class=3D"width100" align=3D"center" border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" role=3D"presentation" =
bgcolor=3D"#F4F4F4" style=3D"width:600px; background-color:#F4F4F4; =
margin: 0 auto;" width=3D"600">
<tr>
<td class=3D"pad-t pad-r pad-l" valign=3D"top" =
style=3D"padding: 25px 20px 0 20px;"><table border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
<tr>
<th class=3D"width100 dblock" width=3D"110"><table =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
<tr>
<td align=3D"center" valign=3D"top"><h6 =
class=3D"mrg-b" style=3D"font-family: effra, Arial, sans-serif; =
font-size:14px; mso-line-height-rule:exactly; line-height:22px; margin: =
0;"><a =
href=3D"https://www.barclaycard.co.uk/personal/customer/protecting-you-fr=
om-fraud" alias=3D"Security" style=3D"text-decoration:underline; =
font-weight:700; color:#000000;">Security</a></h6></td>
</tr>
</table>
</th>
<th class=3D"width100 dblock" width=3D"150"><table =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
<tr>
<td align=3D"center" valign=3D"top"><h6 =
class=3D"mrg-b" style=3D"font-family: effra, Arial, sans-serif; =
font-size:14px; mso-line-height-rule:exactly; line-height:22px; margin: =
0;"><a href=3D"https://www.barclaycard.co.uk/personal/accessibility" =
alias=3D"Accessibility" style=3D"text-decoration:underline; =
font-weight:700; color:#000000;">Accessibility</a></h6></td>
</tr>
</table>
</th>
<th class=3D"width100 dblock" width=3D"150"><table =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
<tr>
<td align=3D"center" valign=3D"top"><h6 =
class=3D"mrg-b" style=3D"font-family: effra, Arial, sans-serif; =
font-size:14px; mso-line-height-rule:exactly; line-height:22px; margin: =
0;"><a href=3D"https://www.barclaycard.co.uk/personal/privacy-policy" =
alias=3D"Privacy Policy" style=3D"text-decoration:underline; =
font-weight:700; color:#000000;">Privacy Policy</a></h6></td>
</tr>
</table>
</th>
<th class=3D"width100 dblock" width=3D"150"><table =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
width=3D"100%">
<tr>
<td align=3D"center" valign=3D"top"><h6 =
style=3D"font-family: effra, Arial, sans-serif; font-size:14px; =
mso-line-height-rule:exactly; line-height:22px; margin: 0;"><a =
href=3D"https://www.barclaycard.co.uk/personal/contact-us" =
alias=3D"Contact us" style=3D"text-decoration:underline; =
font-weight:700; color:#000000;">Contact us</a></h6></td>
</tr>
</table>
</th>
</tr>
</table></td>
</tr>
</table>
<!-- FN_service_non-tracking END --> </td></tr></table>
=20
<!-- **************** TERMS **************** -->=20
=20
=20
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"background-color: transparent; border: =
0px solid transparent; min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td style=3D"padding: 0px; " =
class=3D"stylingblock-content-wrapper camarker-inner"><!-- TC_call =
charges -->
<table class=3D"width100" align=3D"center" border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" role=3D"presentation" =
bgcolor=3D"#F4F4F4" style=3D"width:600px; background-color:#F4F4F4; =
margin: 0 auto;" width=3D"600">
<tr>
<td class=3D"pad-t pad-r pad-l" valign=3D"top" =
style=3D"padding: 25px 20px 0 20px;"><p style=3D"font-family: effra, =
Arial, sans-serif; font-weight:400; color:#000000; font-size:14px; =
line-height:22px; margin: 0;"> Please do not email a response to this =
message. If you have a query regarding Barclaycard, please contact us at =
Barclaycard Customer Services on <span style=3D"display:inline-block; =
color:#000000; text-decoration:none; font-weight: 400;">080‌0 =
1‌51 ‌09‌00</span>. <a =
href=3D"https://www.barclaycard.co.uk/personal/call-charges" =
alias=3D"Call charges" style=3D"color:#000000; =
text-decoration:underline; font-weight: 700;">Call charges =
info</a>.</p></td>
</tr>
</table>
<!-- TC_call charges END --></td></tr></table>
=20
=20
=20
=20
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"background-color: transparent; border: =
0px solid transparent; min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td style=3D"padding: 0px; " =
class=3D"stylingblock-content-wrapper camarker-inner"><!-- TC_legal =
--><table align=3D"center" bgcolor=3D"#F4F4F4" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"width100" =
role=3D"presentation" style=3D"width:600px; background-color:#F4F4F4; =
margin: 0 auto;" width=3D"600">
=20
<tr>
<td class=3D"pad-all" style=3D"padding: 25px 20px;" valign=3D"top">
<h6 style=3D"font-family: effra, Arial, sans-serif; font-weight:700; =
color:#000000; font-size:14px; mso-line-height-rule:exactly; =
line-height:22px; margin: 0 0 5px 0;">
The legal bit</h6><p style=3D"font-family: effra, Arial, =
sans-serif; font-weight:400; color:#000000; font-size:14px; =
line-height:22px; margin: 0;">
Barclaycard is a trading name of Barclays Bank UK PLC. Barclays =
Bank UK PLC is authorised by the Prudential Regulation Authority and =
regulated by the Financial Conduct Authority and the Prudential =
Regulation Authority (Financial Services Register number: 759676). =
Registered in England No. 97‌403‌22. Registered Office: 1 =
Ch‌urchill Place, London E‌14 =
5‌HP.</p></td></tr></table><!-- TC_legal END --></td></tr></table>
=20
=20
<table cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
role=3D"presentation" style=3D"background-color: transparent; border: =
0px solid transparent; min-width: 100%; " =
class=3D"stylingblock-content-wrapper"><tr><td style=3D"padding: 0px; " =
class=3D"stylingblock-content-wrapper camarker-inner"><!-- =
TC_Cookies_NonTracking --><table align=3D"center" bgcolor=3D"#F4F4F4" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"width100" =
role=3D"presentation" style=3D"width:600px; background-color:#F4F4F4; =
margin: 0 auto;" width=3D"600">
=20
<tr>
<td class=3D"pad-r pad-b pad-l" style=3D"padding: 0 20px 25px 20px; =
width:540px;" width=3D"540">
<h6 style=3D"font-family: effra, Arial, sans-serif; font-weight:700; =
color:#000000; font-size:14px; mso-line-height-rule:exactly; =
line-height:22px; margin: 0 0 5px 0;">
Email & Cookies</h6><p style=3D"font-family: effra, Arial, =
sans-serif; font-weight:400; color:#000000; font-size:14px; =
line-height:22px; margin: 0 ;">
This email does not use any cookies or similar technologies. To =
understand how Barclays uses personal data, please refer to our <a =
alias=3D"Email & Cookies" =
href=3D"https://www.barclaycard.co.uk/personal/privacy-policy" =
style=3D"text-decoration: underline; color:#000000; font-weight: =
700;">privacy policy</a>.</p></td></tr><tr>
<td class=3D"pad-b pad-r pad-l" style=3D"padding: 0 20px 30px 20px;" =
valign=3D"top">
<p style=3D"font-family: effra, Arial, sans-serif; font-weight:400; =
color:#000000; font-size:14px; line-height:22px; margin: 0;">
This is a market research email from Barclays Bank UK PLC. If =
you’d prefer not to receive market research emails in future, <a =
alias=3D"Unsubscribe" =
href=3D"https://cloud.emails.barclays.co.uk/UnsubSuccess/unsubSuccessSurv=
eys?qs=3DABB7InYiOjEsImQiOjQ4Njh9AAoAAAAAAJ8EpQwCwaOatidOmQSdbXHV30pegSqr=
CCMZ6DwTeIUkiJug2yxMEpcxjoGFLZ-y3w7GC5yyXA6_TFRhL3KNxARwhAsf2KI4QDVyfRZOp=
1KapPHa0NfRhy-x1893UOtjqK968c0MkKKGn-ZwUNQ6lipvIGH8JbSQdHh23GYQ2nH0KA" =
style=3D"color:#000000; text-decoration:underline; font-weight: =
700;">click here</a>.</p></td></tr></table><!-- TC_unsubscribe END =
--></td></tr></table>
=20
=20
=20
<!-- ************ iPhone 13 bottom Gap fix ************-->
<table width=3D"600" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"width100" role=3D"presentation" =
style=3D"width:600px; margin: 0 auto;">
<tr>
<td class=3D"pad-b" style=3D"padding: 10px 0 0 =
0;"> </td>
</tr>
</table>
<!-- ************ iPhone 13 bottom Gap fix END =
************--></td>
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