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Reply-To: <no-reply@companieshouse.gov.uk>
From: "Companies House" <companies.house@notifications.service.gov.uk>
To: <bob@sarahharvey.com>
Subject: Tips and guidance for completing identity verification with Companies House
Date: Wed, 10 Dec 2025 08:11:45 -0000
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This is an official email from Companies House, sent to all registered email
addresses. The information in this email is relevant to all companies
registered in the UK. If you’re a third-party agent who has received this
email on behalf of a company, pleas…
<https://static-logos.notifications.service.gov.uk/aca61a35-b859-49da-b622-ffcb6ce6bae9-companies-house-stacked.png>
This is an official email from Companies House, sent to all registered email
addresses. The information in this email is relevant to all companies
registered in the UK. If you’re a third-party agent who has received this
email on behalf of a company, please forward this message to the company
director(s) of all companies you work with.
_____
This email contains helpful information about identity verification for
Companies House.
You may not need to take action yet, but we recommend saving this email for
future reference. It includes helpful guidance to support you when verifying
your identity or using your personal code for company filings.
If your company’s confirmation statement is due soon, make sure all
directors have verified their identity and have their personal codes. You’ll
get another email from us before your filing deadline to help you prepare.
_____
Understanding the 2-step process
Identity verification is a 2-step process:
1.Verify
your identity and receive your Companies House personal code. This code is
unique to you and should be kept safe.
2.Link
your verified identity to each company role you hold by providing your
personal code for each role. If you’re a director or person with significant
control (PSC) for more than one company, you will have to do this multiple
times for your different roles.
If you’ve already verified your identity for Companies House, you do not
need to do it again but you’ll need to complete step 2 at the appropriate
time for each role you hold.
To see when you need to complete step 2, go to the Companies House register
<https://find-and-update.company-information.service.gov.uk> , search for
the company and then click on the ‘People’ tab to view the verification
status for each officer.
Read more about verifying your identity for Companies House
<https://www.gov.uk/guidance/verifying-your-identity-for-companies-house> .
Identity verification requirements for limited partnerships, corporate
directors of companies, corporate members of limited liability partnerships
(LLPs), and officers of corporate PSCs, will be introduced at a later date.
Secretaries are not required to verify their identities.
_____
Where to find your personal code
If you verified using GOV.UK One Login
Sign in to Companies House
<https://identity.company-information.service.gov.uk/identity-verification/direct/has-identity-been-verified>
and go to ‘Manage account’ to view your code. You’ll need to sign in using
the same email address you used when you verified.
If you complete your verification with GOV.UK One Login at a Post Office,
you’ll receive an email from GOV.UK with the result of your identity check,
usually within one day. You’ll then be able to view your personal code in
your Companies House account in the ‘Manage account’ tab.
If you verified using an Authorised Corporate Service Provider (ACSP)
We sent your personal code to the email address they provided for you.
If you did not receive your code, contact the ACSP who verified you and
check what email address they used.
You’ll need to ask them to contact us if they provided an incorrect email
address.
Read guidance on GOV.UK about personal codes for identity verification
<https://www.gov.uk/guidance/companies-house-personal-codes-for-identity-verification>
.
_____
Check your details
Make sure your personal information, especially your date of birth, matches
what is held on the Companies House register. If the date of birth on your
identity documents (used in step 1 of the process) does not match the date
of birth on the register, you will not be able to complete step 2 – linking
your verified identity to your company role(s).
You can:
* check your company information
<https://find-and-update.company-information.service.gov.uk/>
* update company details
<https://www.gov.uk/file-changes-to-a-company-with-companies-house>
For some updates (for example, corrections to incorporation documents), you’ll
need to use a paper form.
If you update any company details, allow time for the changes to be
processed before providing your personal code on your confirmation statement
or using the Provide identity verification details for a person with
significant control (PSC)
<https://www.gov.uk/guidance/provide-psc-verification> service.
_____
How to prove your identity for Companies House at the Post Office
You can complete your identity verification in person at a Post Office, once
you’ve entered your photo ID details online.
Read guidance on GOV.UK about how to complete identity verification in
person at a Post Office
<https://www.gov.uk/guidance/how-to-prove-your-identity-for-companies-house-at-the-post-office>
.
_____
If you need more help with identity verification
We’ve published a list of top tips to help you complete identity
verification
<https://changestoukcompanylaw.campaign.gov.uk/getting-help-with-identity-verification/>
. Please check these before contacting us.
_____
If you’re filing accounts this December
December is a busy time and many companies are due to file their accounts
with Companies House before the end of the month.
Search for your company on the Companies House register
<https://find-and-update.company-information.service.gov.uk/> to check your
filing due dates.
If you’re due to file accounts, use our online services
<https://www.gov.uk/file-your-company-annual-accounts> where possible and
allow plenty of time before your deadline.
You will not need a Companies House personal code to file accounts.
_____
You’ve received this email because you provided this registered email
address to Companies House. You cannot unsubscribe from emails to the
registered email address as this is a legal requirement under the Companies
Act 2006. We will only use this email address to communicate about your
company. The registered email address will not appear on the public
register.
To change the company’s registered email address, go to:
https://find-and-update.company-information.service.gov.uk/registered-email-address.
This is a no-reply email. If you need to contact us because you did not
provide this email address as a registered email address, please email
enquiries@companieshouse.gov.uk <mailto:enquiries%40companieshouse.gov.uk> .
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hidden>This is an official email from Companies House, sent to all =
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<p style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: =
25px; color: #0B0C0C;">This is an official email from Companies House, =
sent to all registered email addresses. The information in this email is =
relevant to all companies registered in the UK. If you=E2=80=99re a =
third-party agent who has received this email on behalf of a company, =
please forward this message to the company director(s) of all companies =
you work with.</p><hr style=3D"border: 0; height: 1px; background: =
#B1B4B6; Margin: 30px 0 30px 0;"><p style=3D"Margin: 0 0 20px 0; =
font-size: 19px; line-height: 25px; color: #0B0C0C;">This email contains =
helpful information about identity verification for Companies House. =
</p><p style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; =
color: #0B0C0C;">You may not need to take action yet, but we recommend =
saving this email for future reference. It includes helpful guidance to =
support you when verifying your identity or using your personal code for =
company filings.</p><p style=3D"Margin: 0 0 20px 0; font-size: 19px; =
line-height: 25px; color: #0B0C0C;">If your company=E2=80=99s =
confirmation statement is due soon, make sure all directors have =
verified their identity and have their personal codes. You=E2=80=99ll =
get another email from us before your filing deadline to help you =
prepare.</p><hr style=3D"border: 0; height: 1px; background: #B1B4B6; =
Margin: 30px 0 30px 0;"><h2 style=3D"Margin: 0 0 15px 0; padding: 10px 0 =
0 0; font-size: 27px; line-height: 35px; font-weight: bold; color: =
#0B0C0C;">Understanding the 2-step process</h2><p style=3D"Margin: 0 0 =
20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">Identity =
verification is a 2-step process:</p><table role=3D"presentation" =
style=3D"padding: 0 0 20px 0;"><tr><td style=3D"font-family: Helvetica, =
Arial, sans-serif;"><ol style=3D"Margin: 0 0 0 20px; padding: 0; =
list-style-type: decimal;"><li style=3D"Margin: 5px 0 5px; padding: 0 0 =
0 5px; font-size: 19px;line-height: 25px; color: #0B0C0C;"><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;"> Verify your identity and receive your Companies House =
personal code. This code is unique to you and should be kept =
safe.</p></li><li style=3D"Margin: 5px 0 5px; padding: 0 0 0 5px; =
font-size: 19px;line-height: 25px; color: #0B0C0C;"><p style=3D"Margin: =
0 0 20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;"> Link =
your verified identity to each company role you hold by providing your =
personal code for each role. If you=E2=80=99re a director or person with =
significant control (PSC) for more than one company, you will have to do =
this multiple times for your different =
roles.</p></li></ol></td></tr></table><div style=3D"Margin: 0 0 20px =
0;"><blockquote style=3D"Margin: 0; border-left: 10px solid =
#B1B4B6;padding: 15px 0 0.1px 15px; font-size: 19px; line-height: =
25px;"><p style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: =
25px; color: #0B0C0C;">If you=E2=80=99ve already verified your identity =
for Companies House, you do not need to do it again but you=E2=80=99ll =
need to complete step 2 at the appropriate time for each role you =
hold.</p></blockquote></div><p style=3D"Margin: 0 0 20px 0; font-size: =
19px; line-height: 25px; color: #0B0C0C;">To see when you need to =
complete step 2, go to the <a style=3D"word-wrap: break-word; color: =
#1D70B8;" =
href=3D"https://find-and-update.company-information.service.gov.uk">Compa=
nies House register</a>, search for the company and then click on the =
=E2=80=98People=E2=80=99 tab to view the verification status for each =
officer. </p><p style=3D"Margin: 0 0 20px 0; font-size: 19px; =
line-height: 25px; color: #0B0C0C;"><a style=3D"word-wrap: break-word; =
color: #1D70B8;" =
href=3D"https://www.gov.uk/guidance/verifying-your-identity-for-companies=
-house">Read more about verifying your identity for Companies =
House</a>.</p><div style=3D"Margin: 0 0 20px 0;"><blockquote =
style=3D"Margin: 0; border-left: 10px solid #B1B4B6;padding: 15px 0 =
0.1px 15px; font-size: 19px; line-height: 25px;"><p style=3D"Margin: 0 0 =
20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">Identity =
verification requirements for limited partnerships, corporate directors =
of companies, corporate members of limited liability partnerships =
(LLPs), and officers of corporate PSCs, will be introduced at a later =
date.</p><p style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: =
25px; color: #0B0C0C;">Secretaries are not required to verify their =
identities.</p></blockquote></div><hr style=3D"border: 0; height: 1px; =
background: #B1B4B6; Margin: 30px 0 30px 0;"><h2 style=3D"Margin: 0 0 =
15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; =
font-weight: bold; color: #0B0C0C;">Where to find your personal =
code</h2><h3 style=3D"Margin: 0 0 15px 0; padding: 10px 0 0 0; =
font-size: 19px; line-height: 25px; font-weight: bold; color: =
#0B0C0C;">If you verified using GOV.=E2=80=8BUK One Login</h3><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;"><a style=3D"word-wrap: break-word; color: #1D70B8;" =
href=3D"https://identity.company-information.service.gov.uk/identity-veri=
fication/direct/has-identity-been-verified">Sign in to Companies =
House</a> and go to =E2=80=98Manage account=E2=80=99 to view your code. =
You=E2=80=99ll need to sign in using the same email address you used =
when you verified.</p><p style=3D"Margin: 0 0 20px 0; font-size: 19px; =
line-height: 25px; color: #0B0C0C;">If you complete your verification =
with GOV.=E2=80=8BUK One Login at a Post Office, you=E2=80=99ll receive =
an email from GOV.=E2=80=8BUK with the result of your identity check, =
usually within one day. You=E2=80=99ll then be able to view your =
personal code in your Companies House account in the =E2=80=98Manage =
account=E2=80=99 tab.</p><h3 style=3D"Margin: 0 0 15px 0; padding: 10px =
0 0 0; font-size: 19px; line-height: 25px; font-weight: bold; color: =
#0B0C0C;">If you verified using an Authorised Corporate Service Provider =
(ACSP)</h3><p style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: =
25px; color: #0B0C0C;">We sent your personal code to the email address =
they provided for you.</p><p style=3D"Margin: 0 0 20px 0; font-size: =
19px; line-height: 25px; color: #0B0C0C;">If you did not receive your =
code, contact the ACSP who verified you and check what email address =
they used.</p><p style=3D"Margin: 0 0 20px 0; font-size: 19px; =
line-height: 25px; color: #0B0C0C;">You=E2=80=99ll need to ask them to =
contact us if they provided an incorrect email address.</p><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">Read <a style=3D"word-wrap: break-word; color: #1D70B8;" =
href=3D"https://www.gov.uk/guidance/companies-house-personal-codes-for-id=
entity-verification">guidance on GOV.=E2=80=8BUK about personal codes =
for identity verification</a>. </p><hr style=3D"border: 0; height: 1px; =
background: #B1B4B6; Margin: 30px 0 30px 0;"><h2 style=3D"Margin: 0 0 =
15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; =
font-weight: bold; color: #0B0C0C;">Check your details</h2><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">Make sure your personal information, especially your date of =
birth, matches what is held on the Companies House register. If the date =
of birth on your identity documents (used in step 1 of the process) does =
not match the date of birth on the register, you will not be able to =
complete step 2 =E2=80=93 linking your verified identity to your company =
role(s).</p><p style=3D"Margin: 0 0 20px 0; font-size: 19px; =
line-height: 25px; color: #0B0C0C;">You can:</p><table =
role=3D"presentation" style=3D"padding: 0 0 20px 0;"><tr><td =
style=3D"font-family: Helvetica, Arial, sans-serif;"><ul =
style=3D"Margin: 0 0 0 20px; padding: 0; list-style-type: disc;"><li =
style=3D"Margin: 5px 0 5px; padding: 0 0 0 5px; font-size: =
19px;line-height: 25px; color: #0B0C0C;"><a style=3D"word-wrap: =
break-word; color: #1D70B8;" =
href=3D"https://find-and-update.company-information.service.gov.uk/">chec=
k your company information</a></li><li style=3D"Margin: 5px 0 5px; =
padding: 0 0 0 5px; font-size: 19px;line-height: 25px; color: =
#0B0C0C;"><a style=3D"word-wrap: break-word; color: #1D70B8;" =
href=3D"https://www.gov.uk/file-changes-to-a-company-with-companies-house=
">update company details</a></li></ul></td></tr></table><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">For some updates (for example, corrections to incorporation =
documents), you=E2=80=99ll need to use a paper form.</p><div =
style=3D"Margin: 0 0 20px 0;"><blockquote style=3D"Margin: 0; =
border-left: 10px solid #B1B4B6;padding: 15px 0 0.1px 15px; font-size: =
19px; line-height: 25px;"><p style=3D"Margin: 0 0 20px 0; font-size: =
19px; line-height: 25px; color: #0B0C0C;">If you update any company =
details, allow time for the changes to be processed before providing =
your personal code on your confirmation statement or using the <a =
style=3D"word-wrap: break-word; color: #1D70B8;" =
href=3D"https://www.gov.uk/guidance/provide-psc-verification">Provide =
identity verification details for a person with significant control =
(PSC)</a> service.</p></blockquote></div><hr style=3D"border: 0; height: =
1px; background: #B1B4B6; Margin: 30px 0 30px 0;"><h2 style=3D"Margin: 0 =
0 15px 0; padding: 10px 0 0 0; font-size: 27px; line-height: 35px; =
font-weight: bold; color: #0B0C0C;">How to prove your identity for =
Companies House at the Post Office</h2><p style=3D"Margin: 0 0 20px 0; =
font-size: 19px; line-height: 25px; color: #0B0C0C;">You can complete =
your identity verification in person at a Post Office, once =
you=E2=80=99ve entered your photo ID details online.</p><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">Read <a style=3D"word-wrap: break-word; color: #1D70B8;" =
href=3D"https://www.gov.uk/guidance/how-to-prove-your-identity-for-compan=
ies-house-at-the-post-office">guidance on GOV.=E2=80=8BUK about how to =
complete identity verification in person at a Post Office</a>.</p><hr =
style=3D"border: 0; height: 1px; background: #B1B4B6; Margin: 30px 0 =
30px 0;"><h2 style=3D"Margin: 0 0 15px 0; padding: 10px 0 0 0; =
font-size: 27px; line-height: 35px; font-weight: bold; color: =
#0B0C0C;">If you need more help with identity verification</h2><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">We=E2=80=99ve published a list of <a style=3D"word-wrap: =
break-word; color: #1D70B8;" =
href=3D"https://changestoukcompanylaw.campaign.gov.uk/getting-help-with-i=
dentity-verification/">top tips to help you complete identity =
verification</a>. Please check these before contacting us.</p><hr =
style=3D"border: 0; height: 1px; background: #B1B4B6; Margin: 30px 0 =
30px 0;"><h2 style=3D"Margin: 0 0 15px 0; padding: 10px 0 0 0; =
font-size: 27px; line-height: 35px; font-weight: bold; color: =
#0B0C0C;">If you=E2=80=99re filing accounts this December</h2><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">December is a busy time and many companies are due to file =
their accounts with Companies House before the end of the month.</p><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">Search for your company on the <a style=3D"word-wrap: =
break-word; color: #1D70B8;" =
href=3D"https://find-and-update.company-information.service.gov.uk/">Comp=
anies House register</a> to check your filing due dates.</p><p =
style=3D"Margin: 0 0 20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">If you=E2=80=99re due to file accounts, <a style=3D"word-wrap: =
break-word; color: #1D70B8;" =
href=3D"https://www.gov.uk/file-your-company-annual-accounts">use our =
online services</a> where possible and allow plenty of time before your =
deadline.</p><div style=3D"Margin: 0 0 20px 0;"><blockquote =
style=3D"Margin: 0; border-left: 10px solid #B1B4B6;padding: 15px 0 =
0.1px 15px; font-size: 19px; line-height: 25px;"><p style=3D"Margin: 0 0 =
20px 0; font-size: 19px; line-height: 25px; color: #0B0C0C;">You will =
not need a Companies House personal code to file =
accounts.</p></blockquote></div><hr style=3D"border: 0; height: 1px; =
background: #B1B4B6; Margin: 30px 0 30px 0;"><p style=3D"Margin: 0 0 =
20px 0; font-size: 19px; line-height: 25px; color: =
#0B0C0C;">You=E2=80=99ve received this email because you provided this =
registered email address to Companies House. You cannot unsubscribe from =
emails to the registered email address as this is a legal requirement =
under the Companies Act 2006. We will only use this email address to =
communicate about your company. The registered email address will not =
appear on the public register. </p><p style=3D"Margin: 0 0 20px 0; =
font-size: 19px; line-height: 25px; color: #0B0C0C;">To change the =
company=E2=80=99s registered email address, go to: <a =
style=3D"word-wrap: break-word; color: #1D70B8;" =
href=3D"https://find-and-update.company-information.service.gov.uk/regist=
ered-email-address">https://find-and-update.company-information.service.g=
ov.uk/registered-email-address</a>.</p><p style=3D"Margin: 0 0 20px 0; =
font-size: 19px; line-height: 25px; color: #0B0C0C;">This is a no-reply =
email. If you need to contact us because you did not provide this email =
address as a registered email address, please email <a =
style=3D"word-wrap: break-word; color: #1D70B8;" =
href=3D"mailto:enquiries%40companieshouse.gov.uk">enquiries@companieshous=
e.gov.uk</a>.</p>
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