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Reply-To: <help@monzo.com>
From: "Monzo" <hello@email.monzo.com>
To: <bob@sarahharvey.com>
Subject: Travel stress-free
Date: Mon, 17 Mar 2025 11:06:50 -0000
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<http://mondoimages.s3.amazonaws.com/email/map.png>
Going abroad? Take us with you!
You can use your Monzo card anywhere in the world, fee-free.
<http://mondoimages.s3.amazonaws.com/email/step-one.png>
You won’t pay for using your card abroad
We don’t charge any fees for paying with your card abroad, and we don’t mark
up the exchange rate. So paying with your Monzo card means you’ll always get
a fair exchange rate.
<http://mondoimages.s3.amazonaws.com/email/step-two.png>
You don’t need to tell us if you’re going away
We won’t block your card if we see you using it abroad. But we will:
* Tell you the local exchange rate
* Give you tips on the local area
* Send you a summary report when you get home.
<http://mondoimages.s3.amazonaws.com/email/step-three.png>
It's free to withdraw cash within the UK, EU and EEA. You can withdraw £200
for free every 30 days outside of the EEA.
You can take out up to £200 in a 30-day period free of charge. If you
withdraw more, we’ll add a 3% charge to whatever you take out. If you're
travelling in the EU or the EEA, withdrawals are free (you can see the full
list of countries here)
Read more about why we do this here. (In brief: it’s to cover our costs, not
to turn a profit.)
As always, we’re here to help
You can always get in touch with us through the
in-app chat. If it’s even
more urgent, we’re here to help:
<tel:08008021456> 0800 8021 456
<mailto:help@monzo.com> help@monzo.com
<tel:08008021456> 0800 8021 456
<mailto:help@monzo.com> help@monzo.com
You can unsubscribe at any time. You won't receive anymore emails from
Monzo, unless they're transactional emails about your account that we need
to send you.
Monzo Bank Limited is a company registered in England and Wales
(No.09446231) registered at Broadwalk House, 5 Appold Street, London EC2A
2AG. Monzo Bank Ltd is authorised by the Prudential Regulation Authority
(PRA) and regulated by the Financial Conduct Authority and the PRA. Our
Financial Services Register number is 730427. <https://mailgun-clicks.email.monzo.com/o/eJyM0L1urDAQBeCngebqrmz8txRuNmnT
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<a =
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<img =
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</a>
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src=3D"http://mondoimages.s3.amazonaws.com/email/map.png" width=3D"248" =
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<h1 style=3D"font-family: 'Helvetica Neue', Helvetica, =
Arial, 'Lucida Grande', sans-serif; font-weight: 600; line-height: =
1.4em; font-size: 24px; color: white; margin: 0 0 30px;">Going abroad? =
Take us with you!</h1>
<p class=3D"shrink-350" style=3D"font-family: 'Helvetica =
Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-weight: =
normal; padding-left: 0; max-width: 350px; color: white; font-size: =
15px; margin: 0 auto 0px;">You can use your Monzo card anywhere in the =
world, fee-free.</p>
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font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; vertical-align: top; text-align: center;" =
valign=3D"top" align=3D"center">
<img =
src=3D"http://mondoimages.s3.amazonaws.com/email/step-one.png" =
class=3D"mb30" width=3D"48" alt=3D"Step one" =
style=3D"-ms-interpolation-mode: bicubic; max-width: 100%; =
margin-bottom: 30px;">
<h2 style=3D"color: #111111; font-family: 'Helvetica Neue', =
Helvetica, Arial, 'Lucida Grande', sans-serif; font-weight: 600; =
line-height: 1.4em; font-size: 24px; margin: 0 0 30px;">You =
won=E2=80=99t pay for using your card abroad</h2>
<p class=3D"shrink-400" style=3D"color: #707B8C; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; font-weight: normal; padding-left: 0; =
max-width: 400px; margin: 0 auto 15px;">We don=E2=80=99t charge any fees =
for paying with your card abroad, and we don=E2=80=99t mark up the =
exchange rate. So paying with your Monzo card means you=E2=80=99ll =
always get a fair exchange rate.</p>
</td>
</tr>
</tbody>
</table>
<table class=3D"panel" style=3D"box-sizing: border-box; =
border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: 100%; margin-top: 20px; border-radius: =
4px; background-color: #f5f5f5; padding: 30px 30px 45px;" width=3D"100%" =
bgcolor=3D"#f5f5f5">
<tbody>
<tr>
<td class=3D"align-center" style=3D"box-sizing: border-box; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; vertical-align: top; text-align: center;" =
valign=3D"top" align=3D"center">
<img =
src=3D"http://mondoimages.s3.amazonaws.com/email/step-two.png" =
class=3D"mb30" width=3D"48" alt=3D"Step two" =
style=3D"-ms-interpolation-mode: bicubic; max-width: 100%; =
margin-bottom: 30px;">
<h2 style=3D"color: #111111; font-family: 'Helvetica Neue', =
Helvetica, Arial, 'Lucida Grande', sans-serif; font-weight: 600; =
line-height: 1.4em; font-size: 24px; margin: 0 0 30px;">You =
don=E2=80=99t need to tell us if =
you=E2=80=99re=C2=A0going=C2=A0away</h2>
<p class=3D"shrink-350" style=3D"color: #707B8C; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; font-weight: normal; padding-left: 0; =
max-width: 350px; margin: 0 auto 15px;">We won=E2=80=99t block your card =
if we see you using it abroad. But we will:</p>
<ul class=3D"shrink-350 align-left" style=3D"color: #707B8C; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; font-weight: normal; padding-left: 0; =
text-align: left; max-width: 350px; margin: 0 auto 15px;">
<li style=3D"list-style-position: inside; margin-left: =
5px;">Tell you the local exchange rate</li>
<li style=3D"list-style-position: inside; margin-left: =
5px;">Give you tips on the local area</li>
<li style=3D"list-style-position: inside; margin-left: =
5px;">Send you a summary report when you get home.</li>
</ul>
</td>
</tr>
</tbody>
</table>
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border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: 100%; margin-top: 20px; border-radius: =
4px; background-color: #f5f5f5; padding: 30px 30px 45px;" width=3D"100%" =
bgcolor=3D"#f5f5f5">
<tbody>
<tr>
<td class=3D"align-center" style=3D"box-sizing: border-box; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; vertical-align: top; text-align: center;" =
valign=3D"top" align=3D"center">
<img =
src=3D"http://mondoimages.s3.amazonaws.com/email/step-three.png" =
class=3D"mb30" width=3D"48" alt=3D"Step three" =
style=3D"-ms-interpolation-mode: bicubic; max-width: 100%; =
margin-bottom: 30px;">
<h2 style=3D"color: #111111; font-family: 'Helvetica Neue', =
Helvetica, Arial, 'Lucida Grande', sans-serif; font-weight: 600; =
line-height: 1.4em; font-size: 24px; margin: 0 0 30px;">It's free to =
withdraw cash within the UK, EU and EEA. You can withdraw =C2=A3200 for =
free every 30 days outside of the EEA.</h2>
<p class=3D"shrink-400" style=3D"color: #707B8C; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; font-weight: normal; padding-left: 0; =
max-width: 400px; margin: 0 auto 15px;">You can take out up to =C2=A3200 =
in a 30-day period free of charge. If you withdraw more, we=E2=80=99ll =
add a 3% charge to whatever you take out. If you're travelling in the EU =
or the EEA, withdrawals are free (you can see the full list of countries =
<a =
href=3D"https://mailgun-clicks.email.monzo.com/c/eJyMkc2OmzwUhq_GbD4lAhtD=
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8Iae_AgAA__-H4toW" style=3D"box-sizing: border-box; color: #348eda; =
text-decoration: underline;" target=3D"_blank">here</a>)</p>
<p class=3D"shrink-400" style=3D"color: #707B8C; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; font-weight: normal; padding-left: 0; =
max-width: 400px; margin: 0 auto 15px;">Read more about why we do this =
<a =
href=3D"https://mailgun-clicks.email.monzo.com/c/eJyMkU2PmzwUhX-N2bxK5A8M=
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DDW2bPu2UjTkN0yv4_LPL968_65taz-mvdX9-Ht6fNj297KV-i4YVwKVaBTQtTkJD-XahPR1u=
BT4tJAX3KfwUAAP__4pXXyw" style=3D"box-sizing: border-box; color: =
#348eda; text-decoration: underline;" target=3D"_blank">here</a>. (In =
brief: it=E2=80=99s to cover our costs, not to turn a profit.)</p>
</td>
</tr>
</tbody>
</table>
<table class=3D"panel" style=3D"box-sizing: border-box; =
border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: 100%; margin-top: 20px; border-radius: =
4px; background-color: #f5f5f5; padding: 30px 30px 45px;" width=3D"100%" =
bgcolor=3D"#f5f5f5">
<tbody>
<tr>
<td class=3D"align-center" colspan=3D"2" style=3D"box-sizing: =
border-box; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida =
Grande', sans-serif; font-size: 14px; vertical-align: top; text-align: =
center;" valign=3D"top" align=3D"center">
<h2 class=3D"align-center" style=3D"color: #111111; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-weight: 600; line-height: 1.4em; font-size: 24px; =
text-align: center; margin: 0 0 30px;" align=3D"center">As always, =
we=E2=80=99re here to help</h2>
<p class=3D"shrink-350 mb30" style=3D"color: #707B8C; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; font-weight: normal; padding-left: 0; =
max-width: 350px; margin: 0 auto 30px;">You can always get in touch with =
us through the=E2=80=A8 in-app chat. If it=E2=80=99s even more urgent, =
we=E2=80=99re here to help:</p>
<div class=3D"no-media-query" style=3D"box-sizing: =
border-box;">
<!--[if mso]>
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
width=3D"480">
<tr>
<td width=3D"240" align=3D"center" style=3D"padding: 20px =
0px 0px;">
<![endif]-->
<div class=3D"srtb-left-container" style=3D"box-sizing: =
border-box; display: inline-block; vertical-align: top; width: 240px; =
max-width: 240px; min-width: 240px; margin: 0 -2px;">
<table cellspacing=3D"0" cellpadding=3D"0" border=3D"0" =
width=3D"100%" style=3D"box-sizing: border-box; border-collapse: =
separate !important; mso-table-lspace: 0pt; mso-table-rspace: 0pt; =
width: 100%; border-spacing: 0 !important; table-layout: fixed =
!important; margin: 0 auto;">
<tbody>
<tr>
<td style=3D"box-sizing: border-box; font-family: =
'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; =
font-size: 14px; vertical-align: top; padding: 0px 10px 10px;" =
valign=3D"top">
<!-- Button : Begin -->
<table class=3D"srtb-button srtb-button-success" =
width=3D"100% !important" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"box-sizing: border-box; =
mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-collapse: separate =
!important; background-color: #9bbba7; table-layout: fixed !important; =
border-radius: 8px; width: 100% !important; border-spacing: 0 =
!important; margin: 0 auto; border: #9bbba7;" bgcolor=3D"#9bbba7">
<tbody>
<tr>
<td mc:edit=3D"panel_button_1" =
align=3D"center" style=3D"box-sizing: border-box; font-family: =
'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; =
font-size: 14px; vertical-align: top; border-radius: 5px; text-align: =
center; background-color: #9bbba7; border: #9bbba7;" valign=3D"top" =
bgcolor=3D"#9bbba7">
<a href=3D"tel:08008021456" =
target=3D"_blank" style=3D"box-sizing: border-box; text-align: center; =
text-decoration: none; line-height: 1.1; font-size: 17px; border-radius: =
5px; color: white; display: block; font-family: sans-serif; =
background-color: #9bbba7; border-color: #9bbba7; border-style: solid; =
border-width: 15px 10px;">
<!--[if =
mso]> <![endif]-->
<img height=3D"16" =
src=3D"http://mondoimages.s3.amazonaws.com/email/phone@2x.png" =
style=3D"-ms-interpolation-mode: bicubic; max-width: 100%; =
margin-bottom: -2px;">
0800 8021 456
<!--[if =
mso]> <![endif]-->
</a>
</td>
</tr>
</tbody>
</table>
<!-- Button : END -->
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso]>
</td>
<td align=3D"center" width=3D"240" style=3D"padding: 20px =
0px 0px;">
<![endif]-->
<div class=3D"srtb-right-container" style=3D"box-sizing: =
border-box; display: inline-block; vertical-align: top; width: 240px; =
max-width: 240px; min-width: 240px; margin: 0 -2px;">
<table width=3D"100%" style=3D"box-sizing: border-box; =
border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: 100%; border-spacing: 0 !important; =
table-layout: fixed !important; margin: 0 auto;">
<tbody>
<tr>
<td style=3D"box-sizing: border-box; font-family: =
'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; =
font-size: 14px; vertical-align: top; padding: 0px 10px 10px;" =
valign=3D"top">
<!-- Button : Begin -->
<table class=3D"srtb-button srtb-button-secondary" =
width=3D"100% !important" cellspacing=3D"0" cellpadding=3D"0" =
border=3D"0" align=3D"center" style=3D"box-sizing: border-box; =
mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-collapse: separate =
!important; background-color: #f4b851; table-layout: fixed !important; =
border-radius: 8px; width: 100% !important; border-spacing: 0 =
!important; margin: 0 auto; border: #f4b851;" bgcolor=3D"#f4b851">
<tbody>
<tr>
<td mc:edit=3D"panel_button_2" =
align=3D"center" style=3D"box-sizing: border-box; font-family: =
'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; =
font-size: 14px; vertical-align: top; border-radius: 5px; text-align: =
center; background-color: #f4b851; border: #f4b851;" valign=3D"top" =
bgcolor=3D"#f4b851">
<a href=3D"mailto:help@monzo.com" =
style=3D"box-sizing: border-box; text-align: center; text-decoration: =
none; line-height: 1.1; font-size: 17px; border-radius: 5px; color: =
white; display: block; font-family: sans-serif; background-color: =
#f4b851; border-color: #f4b851; border-style: solid; border-width: 15px =
10px;" target=3D"_blank">
<!--[if =
mso]> <![endif]-->
<img height=3D"16" =
src=3D"http://mondoimages.s3.amazonaws.com/email/mail.png" =
style=3D"-ms-interpolation-mode: bicubic; max-width: 100%; =
margin-bottom: -2px;">
help@monzo.com
<!--[if =
mso]> <![endif]-->
</a>
</td>
</tr>
</tbody>
</table>
<!-- Button : END -->
</td>
</tr>
</tbody>
</table>
</div>
<!--[if mso]>
</td>
</tr>
</table>
<![endif]-->
</div>
<div class=3D"small-screen-block" style=3D"box-sizing: =
border-box; width: 0; height: 0; overflow: hidden; float: left; display: =
none; max-height: 0; position: absolute;">
<table id=3D"" class=3D"btn btn-success " =
cellpadding=3D"0" cellspacing=3D"0" style=3D"box-sizing: border-box; =
border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: 100%; margin: auto;" width=3D"100%">
<tbody>
<tr>
<td align=3D"center" style=3D"box-sizing: border-box; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; vertical-align: top; padding-bottom: 15px;" =
valign=3D"top">
<table cellpadding=3D"0" cellspacing=3D"0" =
class=3D"btn-inner-table" style=3D"box-sizing: border-box; =
border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: auto;">
<tbody>
<tr>
<td style=3D"box-sizing: border-box; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; vertical-align: top; background-color: =
#9bbba7; border-radius: 5px; text-align: center;" valign=3D"top" =
bgcolor=3D"#9bbba7" align=3D"center">
<a href=3D"tel:08008021456" =
style=3D"box-sizing: border-box; line-height: 22px; text-decoration: =
none; background-color: #9bbba7; border-radius: 5px; cursor: pointer; =
display: inline-block; color: white; font-weight: 500; text-transform: =
none; font-size: 17px; margin: 0; padding: 12px 38px; border: #9bbba7;" =
target=3D"_blank">
<img class=3D"btn-icon" height=3D"" =
src=3D"http://mondoimages.s3.amazonaws.com/email/phone@2x.png" =
style=3D"-ms-interpolation-mode: bicubic; max-width: initial; width: =
initial; height: 16px;">
0800 8021 456
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table id=3D"" class=3D"btn btn-secondary " =
cellpadding=3D"0" cellspacing=3D"0" style=3D"box-sizing: border-box; =
border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: 100%; margin: auto;" width=3D"100%">
<tbody>
<tr>
<td align=3D"center" style=3D"box-sizing: border-box; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; vertical-align: top; padding-bottom: 15px;" =
valign=3D"top">
<table cellpadding=3D"0" cellspacing=3D"0" =
class=3D"btn-inner-table" style=3D"box-sizing: border-box; =
border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: auto;">
<tbody>
<tr>
<td style=3D"box-sizing: border-box; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; font-size: 14px; vertical-align: top; background-color: =
#f4b851; border-radius: 5px; text-align: center;" valign=3D"top" =
bgcolor=3D"#f4b851" align=3D"center">
<a href=3D"mailto:help@monzo.com" =
style=3D"box-sizing: border-box; line-height: 22px; text-decoration: =
none; background-color: #f4b851; border-radius: 5px; cursor: pointer; =
display: inline-block; color: white; font-weight: 500; text-transform: =
none; font-size: 17px; margin: 0; padding: 12px 38px; border: #f4b851;" =
target=3D"_blank">
<img class=3D"btn-icon" height=3D"" =
src=3D"http://mondoimages.s3.amazonaws.com/email/mail.png" =
style=3D"-ms-interpolation-mode: bicubic; max-width: initial; width: =
initial; height: 16px;">
help@monzo.com
</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table class=3D"footer" style=3D"box-sizing: border-box; =
border-collapse: separate !important; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; width: 100%; clear: both; max-width: 660px; =
table-layout: fixed !important;" width=3D"100%">
<tbody>
<tr style=3D"color: #999999; font-size: 12px;">
<td align=3D"center" style=3D"box-sizing: border-box; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; vertical-align: top; text-align: center; font-size: 14px; =
color: grey; padding: 20px 10px 40px;" valign=3D"top">You can <a =
href=3D"https://mailgun-clicks.email.monzo.com/c/eJyMkU1vnDAQhn-NuVSJjI1h=
OfiQDUFK9iPddtvNntBghqwjwNQ2qOHXV6zUiLaX3iy_jzWP31HQ9qBfOyLWv4-FrojIZJwka=
SiCBYAt6KZwQ_mGys_I0cKIzSfnLTp3U1vEJd5bM4NFBy3O9M50k1kCFpXuNXa-qEwLupshBx=
YuF7Ajvt8q0y7x_x7sse0b8Pgx-Y_wvb_erfECozaDhWYZj2A1eG2uMvem89Y0QSVpxas4DlC=
GScQYTeOQBheZCgxhRVcRLesoEjUFBixNQ0xArXhdB1oyygTlYRKGNBb0FiOepFipVYQp1Col=
Eb22etvO5Vx_3MiL970j_I6wnLD8IyEsHzo3lE5ZXeIc8vz6mPCsNCVhIqJ_1UdYPKI1hTLdS=
Hg2ZKI_7c8vasPL0763ZueKndjW9U7px77g4dTmkauTL5uXey--H9fbExaYPZ8OJwA2PeX2db=
9u-XmKz_nn46o4PP5sBre5ab4249vz9HS3_fHtIMRDPD0QJngWWDmL_aMVeDlrBV6Wiy2Mkv0=
KAAD__-kN28s" style=3D"box-sizing: border-box; text-decoration: =
underline; color: #999999; font-size: 12px;" =
target=3D"_blank">unsubscribe</a> at any time. You won't receive anymore =
emails from Monzo, unless they're transactional emails about your =
account that we need to send you.<br style=3D"color: #999999; font-size: =
12px;">
</td>
</tr>
<tr style=3D"color: #999999; font-size: 12px;">
<td align=3D"center" style=3D"box-sizing: border-box; =
font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', =
sans-serif; vertical-align: top; color: #999999; text-align: center; =
font-size: 12px; padding: 20px 10px 40px;" valign=3D"top">Monzo Bank =
Limited is a company registered in England and Wales (No.09446231) =
registered at Broadwalk House, 5 Appold Street, London EC2A 2AG. Monzo =
Bank Ltd is authorised by the Prudential Regulation Authority (PRA) and =
regulated by the Financial Conduct Authority and the PRA. Our Financial =
Services Register number is 730427.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
<td style=3D"box-sizing: border-box; font-family: 'Helvetica Neue', =
Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 14px; =
vertical-align: top;" valign=3D"top"></td>
</tr>
</tbody>
</table>
<img width=3D"1" height=3D"1" alt=3D"" =
src=3D"https://mailgun-clicks.email.monzo.com/o/eJyM0L1urDAQBeCngebqrmz8t=
xRuNmnTpUeDPQRHGKPBa2nz9BFIiZxU6SzPJ82Z4yBuEN7WRt2-nkPwjXq22pieq7YCGCEsw3=
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