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From: "Thomas Flavell & Sons Solicitors" <lucy.worrall-thomasflavell.co.uk@shared1.ccsend.com>
To: <bob@sarahharvey.com>
Subject: =?utf-8?Q?Win_a_=C2=A350_M&S_Voucher!_?=
Date: Tue, 13 Jan 2026 14:01:36 -0000
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We value your opinion: share your experience of using our firm
<https://snhfo9hbb.cc.rs6.net/on.jsp?ca=964555d1-9118-461f-96a0-56823e5812e8&a=1142274825650&c=a11bbc4c-9e13-11f0-b35d-fa163e8d831b&ch=a1343114-9e13-11f0-b35d-fa163e8d831b>
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<https://snhfo9hbb.cc.rs6.net/tn.jsp?f=001ibZUduuKDs-QuUSGzcTqgOH_R2li7MbzQsUBdF2BRouLjbGNGM45DWpFOFK1xI-MFF50P116muwVzemQFdh4r8zoAaUaRwI3mQCqCPltaFF7aDV8Lmu_ewxSV3ZegcFmM1_1Ou6ECT4E7JSI2nEXHE59TD3MZl3D0bqlt_YOZua5c1bfgYO5lw==&c=1Neb4ixxkRWsBO9Ji5W-vpwpbJZYklMdk2DgGk0Tb4eOS-hivs282w==&ch=EeGZEdNN9BOoYvZxXaUJZbKQCqmSQqDZg9j9wSVsHF0Vo1n_wrtFeA==>
At Thomas Flavell & Sons, we are dedicated to improving how legal services
are delivered to our clients. To help us achieve this goal, we are seeking
your valuable feedback through a short survey, which will take around 5
minutes to complete. As a thank you for taking the time to complete the
survey, we will enter you into a prize draw to win a £50 M&S voucher.
Your perspective is crucial. This survey will help us understand:
* What qualities are most important when choosing a lawyer or law firm
* Which aspects of service have the greatest impact on your experience
* What essential elements of support you expect from legal professionals
Your feedback will be used to improve the way we work with and communicate
with clients. All responses are confidential and we greatly appreciate your
time. Once you have completed the survey, please send a screenshot of the
final screen to lucy.worrall@thomasflavell.co.uk
<mailto:lucy.worrall@thomasflavell.co.uk> to be entered into the prize
draw. An example of the screenshot is shown below. Closing date for entries
is Monday 26th January 2026.
Please take a few minutes to complete the survey by clicking here
<https://snhfo9hbb.cc.rs6.net/tn.jsp?f=001ibZUduuKDs-QuUSGzcTqgOH_R2li7MbzQsUBdF2BRouLjbGNGM45DWpFOFK1xI-MFF50P116muwVzemQFdh4r8zoAaUaRwI3mQCqCPltaFF7aDV8Lmu_ewxSV3ZegcFmM1_1Ou6ECT4E7JSI2nEXHE59TD3MZl3Dg4SInrkXlA3n5T4kVAODrw==&c=1Neb4ixxkRWsBO9Ji5W-vpwpbJZYklMdk2DgGk0Tb4eOS-hivs282w==&ch=EeGZEdNN9BOoYvZxXaUJZbKQCqmSQqDZg9j9wSVsHF0Vo1n_wrtFeA==>
.
Thank you for your participation.
Kind regards,
Lucy Worrall
Marketing Executive
Thomas Flavell & Sons
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Our Company
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| Contact Us <mailto:lucy.worrall@thomasflavell.co.uk> | Privacy Policy
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Thomas Flavell & Sons Solicitors | Church Walk | Hinckley, LEICESTERSHIRE
LE10 1DN GB
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Arial,Verdana,Helvetica,sans-serif; color: #003087; font-size: 14px; =
line-height: 1.2; display: block; word-wrap: break-word; padding: 10px =
40px;" align=3D"center" valign=3D"top">
<p style=3D"text-align: justify; margin: 0;" align=3D"justify">At Thomas =
Flavell & Sons, we are dedicated to improving how legal services are =
delivered to our clients. To help us achieve this goal, we are seeking =
your valuable feedback through a short survey, which will take around 5 =
minutes to complete. As a thank you for taking the time to complete the =
survey, we will enter you into a prize draw to win a £50 M&S =
voucher.</p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify"><br></p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify">Your =
perspective is crucial. This survey will help us understand:</p>
<ul style=3D"margin-top: 0; margin-bottom: 0;">
<li style=3D"text-align: justify; list-style-position: unset;">What =
qualities are most important when choosing a lawyer or law firm</li>
<li style=3D"text-align: justify; list-style-position: unset;">Which =
aspects of service have the greatest impact on your experience</li>
<li style=3D"text-align: justify; list-style-position: unset;">What =
essential elements of support you expect from legal professionals</li>
</ul>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify"><br></p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify">Your =
feedback will be used to improve the way we work with and communicate =
with clients. <span style=3D"font-weight: bold;">All responses are =
confidential</span> and we greatly appreciate your time. Once you have =
completed the survey, please send a screenshot of the final screen to <a =
href=3D"mailto:lucy.worrall@thomasflavell.co.uk" rel=3D"noopener =
noreferrer" target=3D"_blank" style=3D"color: #003087; font-weight: =
bold; text-decoration: none;">lucy.worrall@thomasflavell.co.uk</a> to be =
entered into the prize draw. An example of the screenshot is shown =
below. Closing date for entries is Monday 26th January 2026. </p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify"><br></p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify">Please =
take a few minutes to complete the survey by clicking <a =
href=3D"https://snhfo9hbb.cc.rs6.net/tn.jsp?f=3D001ibZUduuKDs-QuUSGzcTqgO=
H_R2li7MbzQsUBdF2BRouLjbGNGM45DWpFOFK1xI-MFF50P116muwVzemQFdh4r8zoAaUaRwI=
3mQCqCPltaFF7aDV8Lmu_ewxSV3ZegcFmM1_1Ou6ECT4E7JSI2nEXHE59TD3MZl3Dg4SInrkX=
lA3n5T4kVAODrw=3D=3D&c=3D1Neb4ixxkRWsBO9Ji5W-vpwpbJZYklMdk2DgGk0Tb4eOS-hi=
vs282w=3D=3D&ch=3DEeGZEdNN9BOoYvZxXaUJZbKQCqmSQqDZg9j9wSVsHF0Vo1n_wrtFeA=3D=
=3D" rel=3D"noopener noreferrer" target=3D"_blank" style=3D"font-size: =
17px; color: #003087; font-weight: bold; text-decoration: =
none;">here</a>.</p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify"><br></p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify">Thank you =
for your participation.</p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify"><br></p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify">Kind =
regards,</p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify"><span =
style=3D"font-weight: bold;"><span><br></span>Lucy =
Worrall </span></p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify">Marketing =
Executive</p>
<p style=3D"text-align: justify; margin: 0;" align=3D"justify">Thomas =
Flavell & Sons</p>
</td> </tr> </table> <div class=3D"spacer" style=3D"line-height: 20px; =
height: 20px;"> </div>
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src=3D"https://imgssl.constantcontact.com/letters/images/CPE/SocialIconsV=
2/circles/color/instagram.png" style=3D"display: inline-block; margin: =
0; padding: 0;"></a>  <a =
href=3D"https://snhfo9hbb.cc.rs6.net/tn.jsp?f=3D001ibZUduuKDs-QuUSGzcTqgO=
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sBrN-MzOqKdhyDeYV18r4pW6lv5Ogic-z5mptx9gqx4rC_9eexx_PVKQVZwFOlBEZtVWZ-3gZ=
jVI5thlQGHY04GFOW0eqT91PDSOUyXnbd50=3D&c=3D1Neb4ixxkRWsBO9Ji5W-vpwpbJZYkl=
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padding: 0;"></a> </td> </tr> </table> <table class=3D"text =
text--dateline text--padding-vertical" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" style=3D"table-layout: fixed;"> <tr> =
<td class=3D"text_content-cell content-padding-horizontal" =
style=3D"text-align: center; font-family: =
Arial,Verdana,Helvetica,sans-serif; color: #003087; font-size: 12px; =
line-height: 1.2; display: block; word-wrap: break-word; padding: 10px =
40px;" align=3D"center" valign=3D"top"><p style=3D"margin: 0;"><a =
href=3D"https://snhfo9hbb.cc.rs6.net/tn.jsp?f=3D001ibZUduuKDs-QuUSGzcTqgO=
H_R2li7MbzQsUBdF2BRouLjbGNGM45DU3bFsjnapquPnt0t4K2ajGRMt1ZxySnoHY40ZIH3Ja=
rtTKh0k8iN7edYUwdt90sWrEvo3Whufig2I9MhfTJcjCQj9V4nHu-LHB7mgO0OH0c&c=3D1Ne=
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noreferrer" target=3D"_blank" style=3D"color: #003087; font-weight: =
bold; text-decoration: none;">Our Company</a> | <a =
href=3D"mailto:lucy.worrall@thomasflavell.co.uk" rel=3D"noopener =
noreferrer" target=3D"_blank" style=3D"color: #003087; font-weight: =
bold; text-decoration: none;">Contact Us</a> | <a =
href=3D"https://snhfo9hbb.cc.rs6.net/tn.jsp?f=3D001ibZUduuKDs-QuUSGzcTqgO=
H_R2li7MbzQsUBdF2BRouLjbGNGM45DRioIe27_lsXZGcqNX6D1SVVW7LCccGAlJvzSlS5frV=
yV1rWf0z3eRSRJTN9QM7NNYVbTY5P_J_PxijMY8TsiwHXjQ-M10Fk950eBW0m5-zfR6HChygI=
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rel=3D"noopener noreferrer" target=3D"_blank" style=3D"color: #003087; =
font-weight: bold; text-decoration: none;">Privacy Policy</a></p></td> =
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line-height: 30px;"> </div>
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class=3D"shell_width-cell" style=3D"padding: 0px 10px;" align=3D"center" =
valign=3D"top"> <table class=3D"shell_content-row" width=3D"100%" =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"> <tr> =
<td class=3D"shell_content-cell" style=3D"background-color: transparent; =
padding: 0; border: 0 solid #ffffff;" align=3D"center" valign=3D"top" =
bgcolor=3D"transparent"> <table class=3D"layout layout--1-column" =
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cellpadding=3D"0" cellspacing=3D"0"> <tr> <td class=3D"column column--1 =
scale stack" style=3D"width: 100%;" align=3D"center" valign=3D"top"> =
<table class=3D"complianceAddress complianceAddress--padding-vertical" =
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10px 40px;"> <p style=3D"margin: 0;"><span>Thomas Flavell & Sons =
Solicitors | </span><span>Church Walk</span><span> | =
</span><span>Hinckley, LEICESTERSHIRE LE10 1DN GB</span></p> </td> </tr> =
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