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Reply-To: "Lloyds Bank" <autoresponse@lloydsbank.co.uk>
From: "Lloyds Bank" <info@emails.lloydsbank.com>
To: <bob@sarahharvey.com>
Subject: You have a new message from us
Date: Tue, 18 Feb 2025 16:38:12 -0000
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<https://link.emails.lloydsbanking.com/e/FooterImages/FooterImage1?elq=48e24a63e344447d89016221e5bb68d6&siteid=794418472>
We'll always include your name, Mr Home, and the last four digits of an
account you have with us (4446), so you know our emails are genuine.
<https://www.lloydsbank.com?elqTrackId=6375fbd1f970473190271fce445cc8f0&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqak=8AF5365F5B58BFD338293CE6272CAA0065D65455873AF8A78DDE7FD6378B4FDC24B0>
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7Bbd9c51da-ea37-4a97-b127-f64b6818895a%7D_multi-paperless-spacer.gif>
Dear Mr Home,You
can read your new message online todayWe've
sent a new message to your digital inbox.
Please read the message and any attached documents as soon as you can. They
contain important information about your account.Message subject Date sent
The interest rate on your savings account is going down 18 Feb 2025How to view your new message
• You can log on simply and securely through our Mobile Banking app. To
view your digital inbox in the app, click the 'envelope' icon. The Mobile
Banking app is available from Google
<https://play.google.com/store/apps/details?id=com.grppl.android.shell.CMBlloydsTSB73&elqTrackId=6ab1207018ee47408254b208ac09230c&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqak=8AF5C4274A36B9C6F0A91B741C11E41D8BAE5455873AF8A78DDE7FD6378B4FDC24B0>
Play or the App
<https://apps.apple.com/gb/app/apple-store/id469964520?elqTrackId=3281d4a1910e4ff7a58d81c03148a264&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqak=8AF5F16F381C6762C939494339F654E876E55455873AF8A78DDE7FD6378B4FDC24B0>
Store.
• Or you can log on to Internet
<https://www.lloydsbank.com/?elqTrackId=9db49425df814b60965d04657c8ac2db&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqak=8AF5F5BF5E888E1953EA60E6BF90FF707F595455873AF8A78DDE7FD6378B4FDC24B0>
Banking with a computer or tablet. To view your digital inbox, click the
home icon, then select the ‘envelope’ icon.
We’ll never change anything we send to your digital inbox. If you can’t read
our message straight away, it’ll be there when you have the chance.
Updating your phone number
• If you use Internet Banking, we’ll need your latest phone number. This is
for extra security when you log on, as we’ll send you a passcode by text or
with an automated call.
• You’ll then need to enter this passcode on the log on screen. This extra
security makes it hard for a fraudster to use your account, even if they
guess your password.
You can update your phone number through Your Profile in our Mobile Banking
app or Internet Banking, or you can call or visit us in branch.
Yours sincerely
The Customer Services Team
Important informationWe send communications like this for legal reasons, to help you make the
most of your accounts, or to let you know about changes to your accounts or
services.Email address book – add us to make sure you get our emails.
How we use your information – review our privacy policy
<https://www.lloydsbank.com/privacy.html?elqTrackId=daf11e2ebcd94981becad90e854da89c&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqcst=272&elqcsid=16713&elqak=8AF5CFC4591BE4DEDCCC3DB632BA3A64FCFE5455873AF8A78DDE7FD6378B4FDC24B0>
.
To help us improve the emails we send you, we collect basic information from
your device such as when they are opened. For more information please read
our Cookies Policy
<https://www.lloydsbank.com/cookies?elqTrackId=c3cb7bcaf5014849897204cee9cf03fc&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqcst=272&elqcsid=57433&elqak=8AF50CF86F97E0757C43C460449F4D21DA635455873AF8A78DDE7FD6378B4FDC24B0>
.
What to expect from our emails
We will:
• Always include your name and the last four digits of an account you have
with us.
• Sometimes include links to more information to help you.
• Sometimes send you links to our secure app, to take you straight to the
information you need.
We will never:
• Send you to a web page that asks for your log in, personal or banking
details.
If you're not sure that an email is from us:
• Forward it to emailscams@lloydsbanking.com
<mailto:emailscams@lloydsbanking.com> and then delete it.
• Speak to us to check. You could do this by messaging us from our app or
Online banking.
We have lots of information to keep you and your money safe on our website.
Just visit our Fraud Hub
<https://www.lloydsbank.com/help-guidance/protecting-yourself-from-fraud.html?elqTrackId=7805b7a71338494b8fe7dafc3fb90388&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqcst=272&elqcsid=16710&elqak=8AF569BB3C6DBF0D6B8D209E6C8955F5AFFE5455873AF8A78DDE7FD6378B4FDC24B0>
.
If you have a hearing or speech impairment you can use Relay UK, or contact
us by textphone on 0345 <tel:03453002280> 300 2280. Lines are open 8am -
6pm, seven days a week, excluding bank holidays. In either case, calls are
serviced by Relay UK. SignVideo
<https://www.lloydsbank.com/help-guidance/accessibility/signvideo.html?elqTrackId=9b323506dfb34d219482e92d56674786&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqcst=272&elqcsid=16706&elqak=8AF569A3A4B062B5EA55EA7D8BBABD1246115455873AF8A78DDE7FD6378B4FDC24B0>
services are also available if you’re Deaf and use British Sign Language.Calls and online sessions may be monitored and recorded. Not all Telephone
Banking services are available 24 hours a day, seven days a week.Our app is available to customers with a UK personal account and valid
registered phone number. Minimum operating systems apply, so check the App
Store or Google Play for details. Device registration required. Terms and
conditions
<https://www.lloydsbank.com/legal/online-banking/internet-banking.html?elqTrackId=ed9e17a5ff0949528ee3b6c572e0928c&elq=48e24a63e344447d89016221e5bb68d6&elqaid=12205&elqat=1&elqCampaignId=663&elqcst=272&elqcsid=16709&elqak=8AF5A35A20485C75888FB8E97203F29E4DEB5455873AF8A78DDE7FD6378B4FDC24B0>
apply.Android/Google Play is a trademark of Google LLC. Apple, the Apple logo, are
trademarks of Apple Inc., registered in the U.S. and other countries. App
Store is a service mark of Apple Inc.Lloyds and Lloyds Bank are trading names of Lloyds Bank plc. Registered
Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales
no. 2065 Lloyds Bank plc is authorised by the Prudential Regulation
Authority and regulated by the Financial Conduct Authority and the
Prudential Regulation Authority under registration number 119278. <https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7Bbd9c51da-ea37-4a97-b127-f64b6818895a%7D_multi-paperless-spacer.gif>
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<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#006a4d; =
font-family:arial,helvetica,sans-serif; font-size:22px; =
line-height:26px; font-weight:bold; text-decoration:none; =
padding-bottom:15px;">You can read your new message online today</td>
</tr>
<tr>
<td align=3D"left" class=3D"f_LBJ" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none;">We've sent a new message to =
your digital inbox.<br />
<br />
Please read the message and any attached documents as soon as you =
can. They contain important information about your account.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- DYN TABLE -->
<!-- CORPORATE DEPOSIT RATE MODULE [12] -->
<table align=3D"center" bgcolor=3D"#ffffff" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#ffffff;" width=3D"600">
<tbody>
<tr>
<td style=3D"padding:0 0;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc-30" style=3D"width:560px;">
<tbody>
<tr>
<td style=3D"border-left:1px solid #f0f0f0; border-right:1px solid =
#f0f0f0; border-bottom:1px solid #f0f0f0; border-top:1px solid #f0f0f0; =
">
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc m_tableFontReduction" =
style=3D"width:560px;">
<tbody>
<tr>
<td align=3D"center" class=3D"f_LBJ" style=3D"color:#006a4d; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; font-weight: bold; text-decoration:none; =
padding-top:15px; padding-bottom:10px; width:255px; padding-right:12px; =
padding-left:12px; border-right:1px solid #f0f0f0;" =
valign=3D"top">Message subject</td>
<td align=3D"center" class=3D"f_LBJ" style=3D"color:#006a4d; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; font-weight: bold; text-decoration:none; =
padding-top:15px; padding-bottom:10px; width:256px; padding-right:12px; =
padding-left:12px;" valign=3D"top">Date sent</td>
</tr>
<tr>
<td align=3D"center" class=3D"f_LBJ" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-top:0px; =
padding-bottom:14px; width:255px; padding-right:12px; padding-left:12px; =
border-right:1px solid #f0f0f0;" valign=3D"top">The interest rate on =
your savings account is going down</td>
<td align=3D"center" class=3D"f_LBJ" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-top:0px; =
padding-bottom:14px; width:256px; padding-right:12px; =
padding-left:12px;" valign=3D"top">18 Feb 2025</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<!-- LINE DIVIDER -->
<table class=3D"m_w100pc" width=3D"600" align=3D"center" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" height=3D"20">
<tr>
<td bgcolor=3D"#ffffff" =
style=3D"background-color:#ffffff; height:1px; font-size:1px; =
line-height:1px; padding:30px 20px; box-sizing:content-box;">
=20
<table class=3D"m_w100pc" width=3D"100%" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" height=3D"1" =
bgcolor=3D"#e6e6e6"><tr><td style=3D"height:1px; font-size:1px; =
line-height:1px; box-sizing:content-box;"> </td></tr></table>
=20
</td>
</tr>
</table>
<!-- TEXT MODULE [3D] - TEXT -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#ffffff" =
style=3D"margin:auto; background-color:#ffffff;">
<tr>
<td align=3D"left" style=3D"padding:0 20px 30px 20px; =
mso-padding-alt:0 20px 25px 20px;">
<table class=3D"m_w100pc m_mauto" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" width=3D"560" =
style=3D"margin:auto;">
<tr>
<td class=3D"f_LBJ" align=3D"left" =
style=3D"color:#6b777c; font-family:arial,helvetica,sans-serif; =
font-size:14px; line-height:20px; text-decoration:none;">
<strong class=3D"f_LBJ_B">How to view =
your new message</strong><br /><br />
<table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0">
<tr>
<td width=3D"20" valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-bottom:15px;">
•
</td>
<td valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-bottom:15px;">
You can log on simply and =
securely through our Mobile Banking app. To view your digital inbox in =
the app, click the 'envelope' icon. The Mobile Banking app is available =
from <a =
href=3D"https://play.google.com/store/apps/details?id=3Dcom.grppl.android=
.shell.CMBlloydsTSB73&elqTrackId=3D6ab1207018ee47408254b208ac09230c&elq=3D=
48e24a63e344447d89016221e5bb68d6&elqaid=3D12205&elqat=3D1&elqCampaignId=3D=
663&elqak=3D8AF5C4274A36B9C6F0A91B741C11E41D8BAE5455873AF8A78DDE7FD6378B4=
FDC24B0" target=3D"_blank" title=3D"Google Play" style=3D"color:#006A4D; =
text-decoration: underline">Google Play</a> or the <a =
href=3D"https://apps.apple.com/gb/app/apple-store/id469964520?elqTrackId=3D=
3281d4a1910e4ff7a58d81c03148a264&elq=3D48e24a63e344447d89016221e5bb68d6&e=
lqaid=3D12205&elqat=3D1&elqCampaignId=3D663&elqak=3D8AF5F16F381C6762C9394=
94339F654E876E55455873AF8A78DDE7FD6378B4FDC24B0" target=3D"_blank" =
title=3D"App Store" style=3D"color:#006A4D; text-decoration: =
underline">App Store</a>.
</td>
</tr>
<tr>
<td width=3D"20" valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-bottom:20px;">
•
</td>
<td valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-bottom:20px;">
Or you can log on to <a =
href=3D"https://www.lloydsbank.com/?elqTrackId=3D9db49425df814b60965d0465=
7c8ac2db&elq=3D48e24a63e344447d89016221e5bb68d6&elqaid=3D12205&elqat=3D1&=
elqCampaignId=3D663&elqak=3D8AF5F5BF5E888E1953EA60E6BF90FF707F595455873AF=
8A78DDE7FD6378B4FDC24B0" target=3D"_blank" title=3D"Internet Banking" =
style=3D"color:#006A4D; text-decoration: =
underline">Internet Banking</a> with a computer or tablet. To view =
your digital inbox, click the home icon, then select the =
=E2=80=98envelope=E2=80=99 icon.
</td>
</tr>
</table>
We=E2=80=99ll never change anything we =
send to your digital inbox. If you can=E2=80=99t read our message =
straight away, it=E2=80=99ll be there when you have the chance.
<br /><br />
<strong class=3D"f_LBJ_B">Updating your =
phone number</strong><br /><br />
<table border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0">
<tr>
<td width=3D"20" valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-bottom:15px;">
•
</td>
<td valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-bottom:15px;">
If you use Internet Banking, =
we=E2=80=99ll need your latest phone number. This is for extra security =
when you log on, as we=E2=80=99ll send you a passcode by text or with an =
automated call.
</td>
</tr>
<tr>
<td width=3D"20" valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-bottom:20px;">
•
</td>
<td valign=3D"top" =
class=3D"f_LBJ" align=3D"left" style=3D"color:#6b777c; =
font-family:arial,helvetica,sans-serif; font-size:14px; =
line-height:20px; text-decoration:none; padding-bottom:20px;">
You=E2=80=99ll then need to =
enter this passcode on the log on screen. This extra security makes it =
hard for a fraudster to use your account, even if they guess your =
password.
</td>
</tr>
</table>
You can update your phone number through =
Your Profile in our Mobile Banking app or Internet Banking, or you can =
call or visit us in branch.
<br /><br />
Yours sincerely<br /><br />
<strong class=3D"f_LBJ_B">
<!-- =
LIVE_OTH_MULTI_PAPERLESS_SIGNATURE_20210609 -->
The Customer Services Team
</strong>
</td>
</tr>
</table>
</td>
</tr>
</table>
<!-- V SPACER 13 -->
<table class=3D"m_w100pc" width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" height=3D"13" =
bgcolor=3D"#f1f1f1;"><tr><td style=3D"background-color:#f1f1f1; =
height:1px; font-size:1px; line-height:1px; padding-top:12px; =
box-sizing:content-box;"> </td></tr></table>
<!-- CARDS SHARED FOOTER -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#ffffff" =
style=3D"margin:auto; background-color:#ffffff;">
<tr>
<td class=3D"m_sharedFooter" style=3D"padding:30px 0 =
14px 0;">
<!-- LB_IMPORTANT_INFO_HEADING -->
<span style=3D"display: inline !important;"><!-- =
LB_CARDS_IMPORTANT_INFO_HEADING -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 0 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;"><strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">Important =
information</strong></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LB_NMI -->
<span style=3D"display: inline !important;"><!-- =
LIVE_LB_NMI -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;">We send communications like this for legal reasons, =
to help you make the most of your accounts, or to let you know about =
changes to your accounts or services.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LB_ADDRESS_BOOK -->
<span style=3D"display: inline !important;"><!-- =
LB_ADDRESS_BOOK -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;"><strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">Email address =
book</strong> – add us to make sure you get our emails.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LB_PRIVACY_POLICY -->
<span style=3D"display: inline !important;"><!-- =
LB_PRIVACY_POLICY -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;"><strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">How we use =
your information</strong> – review our <a =
href=3D"https://www.lloydsbank.com/privacy.html?elqTrackId=3Ddaf11e2ebcd9=
4981becad90e854da89c&elq=3D48e24a63e344447d89016221e5bb68d6&elqaid=3D1220=
5&elqat=3D1&elqCampaignId=3D663&elqcst=3D272&elqcsid=3D16713&elqak=3D8AF5=
CFC4591BE4DEDCCC3DB632BA3A64FCFE5455873AF8A78DDE7FD6378B4FDC24B0" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Visit this page if you'd like to read the Lloyds Bank privacy =
policy.">privacy policy</a>.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
=20
<!-- LIVE_LB_OPEN_DISCLOSURE -->
<span style=3D"display: inline !important;"><!-- =
LIVE_LB_OPEN_DISCLOSURE -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;">To help us improve the emails we send you, we collect =
basic information from your device such as when they are opened. For =
more information please read our <a =
href=3D"https://www.lloydsbank.com/cookies?elqTrackId=3Dc3cb7bcaf50148498=
97204cee9cf03fc&elq=3D48e24a63e344447d89016221e5bb68d6&elqaid=3D12205&elq=
at=3D1&elqCampaignId=3D663&elqcst=3D272&elqcsid=3D57433&elqak=3D8AF50CF86=
F97E0757C43C460449F4D21DA635455873AF8A78DDE7FD6378B4FDC24B0" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Visit this page if you=E2=80=99d like to read the Lloyds Bank =
cookies policy.">Cookies Policy</a>.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LIVE_LB_IMPORTANT_INFO -->
<span style=3D"display: inline !important;"><!-- =
LIVE_LB_IMPORTANT_INFO -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;"><strong class=3D"f_LBJ_B f_GUS_B">What to expect from =
our emails</strong><br />
<br />
We will:<br />
• Always include your name and the last four digits of an =
account you have with us.<br />
• Sometimes include links to more information to help you.<br =
/>
• Sometimes send you links to our secure app, to take you =
straight to the information you need.<br />
<br />
We will never:<br />
• Send you to a web page that asks for your log in, personal =
or banking details.<br />
<br />
<br />
If you're not sure that an email is from us:<br />
• Forward it to <a =
href=3D"mailto:emailscams@lloydsbanking.com" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Forward suspicious emails to this email =
address.">emailscams@lloydsbanking.com</a> and then delete it.<br />
• Speak to us to check. You could do this by messaging us =
from our app or Online banking.<br />
<br />
We have lots of information to keep you and your money safe on our =
website. Just visit our <a =
href=3D"https://www.lloydsbank.com/help-guidance/protecting-yourself-from=
-fraud.html?elqTrackId=3D7805b7a71338494b8fe7dafc3fb90388&elq=3D48e24a63e=
344447d89016221e5bb68d6&elqaid=3D12205&elqat=3D1&elqCampaignId=3D663&elqc=
st=3D272&elqcsid=3D16710&elqak=3D8AF569BB3C6DBF0D6B8D209E6C8955F5AFFE5455=
873AF8A78DDE7FD6378B4FDC24B0" style=3D"text-decoration:underline; =
color:#006A4D;" target=3D"_blank" title=3D"Visit this page if =
you=E2=80=99d want to learn how to protect yourself from fraud.">Fraud =
Hub</a>.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LB_TEXTPHONE -->
<span style=3D"display: inline !important;"><!-- =
LIVE_LB_TEXTPHONE -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;">If you have a hearing or speech impairment you can =
use Relay UK, or contact us by textphone on <a href=3D"tel:03453002280" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"0345 300 2280">0345 300 2280</a>. Lines are open 8am =
- 6pm, seven days a week, excluding bank holidays. In either case, calls =
are serviced by Relay UK. <a =
href=3D"https://www.lloydsbank.com/help-guidance/accessibility/signvideo.=
html?elqTrackId=3D9b323506dfb34d219482e92d56674786&elq=3D48e24a63e344447d=
89016221e5bb68d6&elqaid=3D12205&elqat=3D1&elqCampaignId=3D663&elqcst=3D27=
2&elqcsid=3D16706&elqak=3D8AF569A3A4B062B5EA55EA7D8BBABD1246115455873AF8A=
78DDE7FD6378B4FDC24B0" style=3D"text-decoration:underline; =
color:#006A4D;" target=3D"_blank" title=3D"Visit this page to find out =
more about SignVideo services.">SignVideo</a> services are also =
available if you’re Deaf and use British Sign Language.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LB_CALLS_MONITORED -->
<span style=3D"display: inline !important;"><!-- =
LIVE_LB_CALLS_MONITORED -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;">Calls and online sessions may be monitored and =
recorded. Not all Telephone Banking services are available 24 hours =
a day, seven days a week.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LIVE_LB_MOBILE_BANKING_APP -->
<span style=3D"display: inline !important;"><!-- =
LIVE_LB_MOBILE_BANKING_APP -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;">Our app is available to customers with a UK personal =
account and valid registered phone number. Minimum operating systems =
apply, so check the App Store or Google Play for details. Device =
registration required. <a =
href=3D"https://www.lloydsbank.com/legal/online-banking/internet-banking.=
html?elqTrackId=3Ded9e17a5ff0949528ee3b6c572e0928c&elq=3D48e24a63e344447d=
89016221e5bb68d6&elqaid=3D12205&elqat=3D1&elqCampaignId=3D663&elqcst=3D27=
2&elqcsid=3D16709&elqak=3D8AF5A35A20485C75888FB8E97203F29E4DEB5455873AF8A=
78DDE7FD6378B4FDC24B0" style=3D"text-decoration:underline; =
color:#006A4D;" target=3D"_blank" title=3D"Terms and conditions">Terms =
and conditions</a> apply.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LIVE_LB_APP_STORE_TM -->
<span style=3D"display: inline !important;"><!-- =
LIVE_LB_APP_STORE_TM -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;">Android/Google Play is a trademark of Google LLC. =
Apple, the Apple logo, are trademarks of Apple Inc., registered in the =
U.S. and other countries. App Store is a service mark of Apple Inc.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
<!-- LB_REG_OFFICE -->
<span style=3D"display: inline !important;"><!-- =
LIVE_LB_REG_OFFICE -->
<table align=3D"center" bgcolor=3D"#fffffe" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" class=3D"m_w100pc" =
style=3D"margin:auto; background-color:#fffffe;" width=3D"600">
<tbody>
<tr>
<td align=3D"left" style=3D"padding:0 20px 16px 20px;">
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"m_w100pc" width=3D"560">
<tbody>
<tr>
<td align=3D"left" class=3D"f_LBJ f_GUS_R" style=3D"color:#333333; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px;">Lloyds and Lloyds Bank are trading names of Lloyds =
Bank plc. Registered Office: 25 Gresham Street, London =
EC2V 7HN. Registered in England and Wales no. 2065 Lloyds Bank =
plc is authorised by the Prudential Regulation Authority and regulated =
by the Financial Conduct Authority and the Prudential Regulation =
Authority under registration number 119278.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
</td>
</tr>
</table>
<!-- CARDS SHARED FOOTER END -->
<!--[if !mso]><!-- GMAIL IMAP HOLD-OPEN -->
<img class=3D"m_h" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7Bbd9c51da-ea37-4a97-b127-f64b6818895a%7D_multi-paperless-spac=
er.gif" alt=3D"Spacer" height=3D"1" width=3D"600" =
style=3D"display:block; width:600px; border:1px solid transparent;"/>
<![endif]--><!---->
</div>
</body></html>
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