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From: "Dell Notifications" <no-reply@notifications.dell.com>
To: <bob@sarahharvey.com>
Subject: Support Request 196196783: Your support request has been created
Date: Tue, 20 Aug 2024 04:19:38 -0600
List-Help: <https://click.notifications.dell.com/subscription_center.aspx?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJtaWQiOiI1MTUwMDQ4MzMiLCJzIjoiMTk3Nzg1OTU2IiwibGlkIjoiMjQyNyIsImoiOiI4ODI1MzgiLCJqYiI6IjExNDYwIiwiZCI6IjEwMDIxMCJ9.I8--L1NoyZ1RcQX4gj6y766CNwQC-0omItGdr3-XD0g>
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https://click.notifications.dell.com/?qs=14798aa84c03ba0f62ab30893fe1e8c2b10b30be33a33a04bd644a2f298918d7b7a0ff3d2ac1785811012d624a4a3dff2a48a3808811b1a7a8eef72b54272e79
Your Support Request
Support Request: 196196783
Current Status
Thank you for contacting Customer Support. We have created a Support Request for you.
What’s next
A Customer Support expert will contact you shortly to assist you with this request. Use the below link to your Support Request History to monitor the activity related to your request.
Support History
https://www.dell.com/support/incidents-online/en-uk/srdetails/RktmSVVMQXZiNzRlcW41NDQrNmQ1bC9EandwS1MyV1RIWHRuVGQvTTBsQzE2NUY3Z2VXaENweGFYUUMxSnVKQndXZWw3NC9OSjIvM1lCclBEalRUY3c9PQ2
https://www.dell.com/support/incidents-online/en-uk/srdetails/RktmSVVMQXZiNzRlcW41NDQrNmQ1bC9EandwS1MyV1RIWHRuVGQvTTBsQzE2NUY3Z2VXaENweGFYUUMxSnVKQndXZWw3NC9OSjIvM1lCclBEalRUY3c9PQ2
This email was sent by: Dell USA, L.P.
1 Dell Way ROUND ROCK, TX, 78682, US
https://click.notifications.dell.com/profile_center.aspx?qs=c2ba3d1063a820a10b7927472f83b6558e086f02c6fa4da5150d790defb052680980896620c4607b3fdd40b075c0c5fea034e2b62d313554fef9168c928e7bbb3505e36e2e526cb5
Update Profile
Orchestrator:EventId: 66c46db7fb4aae422e4862ba
--XhfO6KQxeidx=_?:
Content-Type: text/html;
charset="utf-8"
Content-Transfer-Encoding: 8bit
<!DOCTYPE html>
<html lang="en" xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office">
<head>
<meta charset="utf-8"> <!-- utf-8 works for most cases -->
<meta name="viewport" content="width=device-width"> <!-- Forcing initial-scale shouldn't be necessary -->
<meta http-equiv="X-UA-Compatible" content="IE=edge"> <!-- Use the latest (edge) version of IE rendering engine -->
<meta name="x-apple-disable-message-reformatting"> <!-- Disable auto-scale in iOS 10 Mail entirely -->
<meta name="format-detection" content="telephone=no,address=no,email=no,date=no,url=no"> <!-- Tell iOS not to automatically link certain text strings. -->
<meta name="color-scheme" content="light">
<meta name="supported-color-schemes" content="light">
<title></title> <!-- The title tag shows in email notifications, like Android 4.4. -->
<!-- What it does: Makes background images in 72ppi Outlook render at correct size. -->
<!--[if gte mso 9]> <xml> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:PixelsPerInch>96</o:PixelsPerInch> </o:OfficeDocumentSettings> </xml> <![endif]-->
<!-- Web Font / @font-face : BEGIN -->
<!-- NOTE: If web fonts are not required, lines 23 - 41 can be safely removed. -->
<!-- Desktop Outlook chokes on web font references and defaults to Times New Roman, so we force a safe fallback font. -->
<!--[if mso]> <style> * { font-family: Roboto, Arial, sans-serif !important; } </style> <![endif]-->
<!-- All other clients get the webfont reference; some will render the font and others will silently fail to the fallbacks. More on that here: http://stylecampaign.com/blog/2015/02/webfont-support-in-email/ -->
<!--[if !mso]><!-->
<!-- insert web font reference, eg: <link href='https://fonts.googleapis.com/css?family=Roboto:400,700' rel='stylesheet' type='text/css'> -->
<!--<![endif]-->
<!-- Web Font / @font-face : END -->
<!-- CSS Reset : BEGIN -->
<style>
/* What it does: Tells the email client that only light styles are provided but the client can transform them to dark. A duplicate of meta color-scheme meta tag above. */
:root {
color-scheme: light;
supported-color-schemes: light;
}
/* What it does: Remove spaces around the email design added by some email clients. */
/* Beware: It can remove the padding / margin and add a background color to the compose a reply window. */
html,
body {
margin: 0 auto !important;
padding: 0 !important;
height: 100% !important;
width: 100% !important;
}
/* What it does: Stops email clients resizing small text. */
* {
-ms-text-size-adjust: 100%;
-webkit-text-size-adjust: 100%;
}
/* What it does: Centers email on Android 4.4 */
div[style*="margin: 16px 0"] {
margin: 0 !important;
}
/* What it does: forces Samsung Android mail clients to use the entire viewport */
#MessageViewBody, #MessageWebViewDiv{
width: 100% !important;
}
/* What it does: Stops Outlook from adding extra spacing to tables. */
table,
td {
mso-table-lspace: 0pt !important;
mso-table-rspace: 0pt !important;
}
/* What it does: Fixes webkit padding issue. */
table {
border-spacing: 0 !important;
border-collapse: collapse !important;
table-layout: fixed !important;
margin: 0 auto !important;
}
/* What it does: Uses a better rendering method when resizing images in IE. */
img {
-ms-interpolation-mode:bicubic;
}
/* What it does: Prevents Windows 10 Mail from underlining links despite inline CSS. Styles for underlined links should be inline. */
a {
text-decoration: none;
}
/* What it does: A work-around for email clients meddling in triggered links. */
a[x-apple-data-detectors], /* iOS */
.unstyle-auto-detected-links a,
.aBn {
border-bottom: 0 !important;
cursor: default !important;
color: inherit !important;
text-decoration: none !important;
font-size: inherit !important;
font-family: inherit !important;
font-weight: inherit !important;
line-height: inherit !important;
}
/* What it does: Prevents Gmail from adding left margin to list items. */
.gs li {
margin-left: 0px !important;
}
/* What it does: Prevents Gmail from changing the text color in conversation threads. */
.im {
color: inherit !important;
}
/* What it does: Prevents Gmail from displaying a download button on large, non-linked images. */
.a6S {
display: none !important;
opacity: 0.01 !important;
}
/* If the above doesn't work, add a .g-img class to any image in question. */
img.g-img + div {
display: none !important;
}
/* What it does: Removes right gutter in Gmail iOS app: https://github.com/TedGoas/Cerberus/issues/89 */
/* Create one of these media queries for each additional viewport size you'd like to fix */
/* iPhone 4, 4S, 5, 5S, 5C, and 5SE */
@media only screen and (min-device-width: 320px) and (max-device-width: 374px) {
u ~ div .email-container {
min-width: 320px !important;
}
}
/* iPhone 6, 6S, 7, 8, and X */
@media only screen and (min-device-width: 375px) and (max-device-width: 413px) {
u ~ div .email-container {
min-width: 375px !important;
}
}
/* iPhone 6+, 7+, and 8+ */
@media only screen and (min-device-width: 414px) {
u ~ div .email-container {
min-width: 414px !important;
}
}
</style>
<!-- CSS Reset : END -->
<!-- Progressive Enhancements : BEGIN -->
<style>
/* What it does: Hover styles for buttons */
.button-td,
.button-a {
transition: all 100ms ease-in;
}
.button-td-primary:hover,
.button-a-primary:hover {
background: #444444 !important;
border-color: #444444 !important;
}
/* Media Queries */
@media screen and (max-width: 480px) {
/* What it does: Forces table cells into full-width rows. */
.stack-column,
.stack-column-center {
display: block !important;
width: 100% !important;
max-width: 100% !important;
direction: ltr !important;
}
/* And center justify these ones. */
.stack-column-center {
text-align :left;
}
/* What it does: Generic utility class for centering. Useful for images, buttons, and nested tables. */
.center-on-narrow {
text-align: center !important;
display: block !important;
margin-left: auto !important;
margin-right: auto !important;
float: none !important;
}
table.center-on-narrow {
display: inline-block !important;
}
/* What it does: Adjust typography on small screens to improve readability
.email-container p {
font-size: 17px !important;
} */
}
</style>
<!-- Progressive Enhancements : END -->
</head>
<!-- The email background color (#222222) is defined in three places: 1. body tag: for most email clients 2. center tag: for Gmail and Inbox mobile apps and web versions of Gmail, GSuite, Inbox, Yahoo, AOL, Libero, Comcast, freenet, Mail.ru, Orange.fr 3. mso conditional: For Windows 10 Mail -->
<body width="100%" style="margin: 0; padding: 0 !important; mso-line-height-rule: exactly; background-color: #ffffff;">
<center role="article" aria-roledescription="email" lang="en" style="width: 100%; background-color: #ffffff;">
<!-- Gmail hack -->
<div style="display:none; white-space:nowrap; font:15px courier; color:#ffffff; line-height:0; width:680px !important; min-width:680px !important; max-width:680px !important;"> </div>
<!-- /Gmail hack -->
<!--[if mso | IE]> <table role="presentation" border="0" cellpadding="0" cellspacing="0" width="100%" style="background-color: #ffffff;"> <tr> <td> <![endif]-->
<!-- Set the email width. Defined in two places: 1. max-width for all clients except Desktop Windows Outlook, allowing the email to squish on narrow but never go wider than 680px. 2. MSO tags for Desktop Windows Outlook enforce a 680px width. Note: The Fluid and Responsive templates have a different width (600px). The hybrid grid is more "fragile", and I've found that 680px is a good width. Change with caution. -->
<div style="max-width: 680px; margin: 0 auto;" class="email-container">
<!--[if mso]> <table align="center" role="presentation" cellspacing="0" cellpadding="0" border="0" width="680"> <tr> <td> <![endif]-->
<!-- Email Body : BEGIN -->
<table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%" style="margin: auto;">
<!-- Hero Image, Flush : BEGIN -->
<tr>
<td align="left" style="padding-top: 10px;padding-bottom: 10px; background-color: #ffffff;">
<a href="https://click.notifications.dell.com/?qs=14798aa84c03ba0f62ab30893fe1e8c2b10b30be33a33a04bd644a2f298918d7b7a0ff3d2ac1785811012d624a4a3dff2a48a3808811b1a7a8eef72b54272e79" target="_blank">
<img alt="Logo" src="https://image.notifications-np.dell.com/lib/fe3b157175640479731173/m/1/af6e9496-b3d2-4450-b8bf-446fc43014eb.png" width="247" height="32" border="0">
</a>
</td>
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<!-- Hero Image, Flush : END -->
<!--Your Support Request : BEGIN -->
<tr>
<td style="background-color: #ffffff;">
<table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%">
<tr>
<td align="left" style="padding-top: 10px;padding-bottom: 10px; background-color: #ffffff; ">
<h1 style="font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: 500; font-size: 24px; line-height: 36px; letter-spacing: 0.03px; color: #000000;margin: 0 0 0 0;">
<b>Your Support Request</b>
</h1>
<p style="font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: 500; font-size: 14px; line-height: 22px; letter-spacing: 0.12px; color: #111111;margin: 0 0 0 0;">
<b>Support Request: 196196783</b>
</p>
</td>
</tr>
</table>
</td>
</tr>
<!-- Your Support Requests : END -->
<!-- Current Status : BEGIN -->
<tr>
<td style="background-color: #ffffff;">
<table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%">
<tr>
<td align="left" style="padding-top: 10px;padding-bottom: 10px; background-color: #ffffff; ">
<h1 style="font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: 500; font-size: 18px; line-height: 27px; letter-spacing: 0.02px; color: #000000;margin: 0 0 0 0;">
<b>Current Status</b>
</h1>
<hr align="left" style="width: 100%; margin: 0 0 0 0; border: 1px 0 1px 0; color:#BBBBBB;" />
<p style="margin-top: 10px;font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: 500; font-size: 14px; line-height: 22px; letter-spacing: 0.12px; color: #111111;">
<b>Thank you for contacting Customer Support. We have created a Support Request for you.</b>
</p>
</td>
</tr>
</table>
</td>
</tr>
<!-- Current Status : END -->
<!-- What's next : BEGIN -->
<tr>
<td style="background-color: #ffffff;">
<table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%">
<tr>
<td align="left" style="padding-top: 10px;padding-bottom: 10px; background-color: #ffffff; ">
<h1 style="font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: 500; font-size: 18px; line-height: 27px; letter-spacing: 0.02px; color: #000000;margin: 0 0 0 0;">
<b>What’s next</b>
</h1>
<hr align="left" style="width: 100%; margin: 0 0 0 0; border: 1px 0 1px 0; color:#BBBBBB;" />
<p style="margin-top: 10px;font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: 500; font-size: 14px; line-height: 22px; letter-spacing: 0.12px; color: #111111;">
<b>A Customer Support expert will contact you shortly to assist you with this request. Use the below link to your Support Request History to monitor the activity related to your request.</b>
</p>
</td>
</tr>
</table>
</td>
</tr>
<!-- What's next : END -->
<!-- Support History : BEGIN -->
<tr>
<td style="background-color: #ffffff;">
<table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%">
<tr>
<td align="left" style="padding-top: 10px;padding-bottom: 10px; background-color: #ffffff; ">
<h1 style="font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: 500; font-size: 18px; line-height: 27px; letter-spacing: 0.02px; color: #000000;margin: 0 0 0 0;">
<b>Support History</b>
</h1>
<hr align="left" style="width: 100%; margin: 0 0 0 0; border: 1px 0 1px 0; color:#BBBBBB;" />
<p style="margin-top: 10px;">
<a style="font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: normal; font-size: 14px; line-height: 21px; letter-spacing: 0.05px; color: #006BBD;text-decoration: underline;" href="https://click.notifications.dell.com/?qs=14798aa84c03ba0f5667a0f1ca8000f8d713b59f37b9c18c32a3b6425cde65bef46e9e30331dee04180777737f432954245483dda52025fcc7ac003e72cb840c" target="_blank">https://www.dell.com/support/incidents-online/en-uk/srdetails/RktmSVVMQXZiNzRlcW41NDQrNmQ1bC9EandwS1MyV1RIWHRuVGQvTTBsQzE2NUY3Z2VXaENweGFYUUMxSnVKQndXZWw3NC9OSjIvM1lCclBEalRUY3c9PQ2</a>
</p>
</td>
</tr>
</table>
</td>
</tr>
<!-- Support History : END -->
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<tr>
<td aria-hidden="true" height="20" style="font-size: 0px; line-height: 0px;">
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<tr>
<td style="background-color: #ffffff;">
<table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%">
<tr>
<td style="padding-bottom: 5px;padding-top: 10px;">
<hr align="left" style="width: 100%; margin: 0 0 0 0; border: 1px 0 1px 0; color:#BBBBBB;" />
</td>
</tr>
<tr>
<td align="left" style="font-family: Roboto, Arial, sans-serif; font-style: normal; font-weight: normal; font-size: 12px; line-height: 18px; letter-spacing: 0.1px; color: #444444;">
<font face="verdana" size="1" color="#444444">This email was sent by: <b>Dell USA, L.P.</b><br>1 Dell Way ROUND ROCK, TX, 78682, US<br><br></font>
<a href="https://click.notifications.dell.com/profile_center.aspx?qs=c2ba3d1063a820a10b7927472f83b6558e086f02c6fa4da5150d790defb052680980896620c4607b3fdd40b075c0c5fea034e2b62d313554535a3ee2b3b57c7ba5bb810f4004eafc" >Update Profile</a>
<p style="color:white">
Orchestrator:EventId: 66c46db7fb4aae422e4862ba
</p>
</td>
</tr>
</table>
</td>
</tr>
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<img src="https://click.notifications.dell.com/open.aspx?ffcb10-febd1c7877610775-fe33157874600579731473-fe321171706404797d1773-ff3016747763-fe16157972630c787c1176-ff031571716204&d=100210&bmt=0" width="1" height="1" alt="">
</table>
<!-- Email Body : END -->
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<!-- Email Footer : END -->
<!--[if mso]> </td> </tr> </table> <![endif]-->
</div>
<!--[if mso | IE]> </td> </tr> </table> <![endif]-->
</center>
</body>
</html>
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