File: D:/hMailServer/Data/sarahharvey.com/bob/5F/{5FCF175B-2794-4348-8309-0170EF617520}.eml
From: "robert home" <bob@sarahharvey.com>
To: <ifollow@efl.com>
References: <113101d55a97$607612d0$21623870$@sarahharvey.com> <a58d22318f322ec8c383a7409b706a5e@kayako.com> <a58d22318f322ec8c383a7409b706a5e@kayako.com>
In-Reply-To: <a58d22318f322ec8c383a7409b706a5e@kayako.com>
Subject: RE: rubbish
Date: Thu, 29 Aug 2019 20:58:37 +0100
Message-ID: <0abe01d55ea4$26e7a360$74b6ea20$@sarahharvey.com>
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Yes quite happy with that! Thanks for having great customer service. I’ve
tried several times to hear the audio. Please opt me out and do not take any
more money from my account.
Your customer service skills are disgusting.
If you take any more money out of my account you will be meeting with my
solicitors!
Bob Home
Sarah Harvey Limited
Sarah Harvey House
37 Chandos Street
Leamington Spa
Warwickshire
CV32 4RL
Tel: +44(0) 1926 450545
Fax: +44(0) 1926 450658
Mobile: +44 (0)7887726814
email: bob@sarahharvey.com <mailto:bob@sarahharvey.com>
From: Andreina De Sousa Abreu (iFollow) <ifollow@efl.com>
Sent: 29 August 2019 20:54
To: robert home <bob@sarahharvey.com>
Subject: Re: rubbish
Hello Robert,
Thank you for contacting iFollow Support.
We are sorry to hear of the technical issues you have encountered.
Having checked your account I can see you have an Audio Season Pass, please
note that as per the terms and conditions this subscription cannot be
refunded. Furthermore, what I can do is cancel your subscription for you and
opt you out of auto-renewal, please advise if you would like to proceed with
this.
Regards,
Andreina
iFollow Support
On Sat, Aug 24, 2019 at 4:17 PM, robert home <bob@sarahharvey.com
<mailto:bob@sarahharvey.com> > wrote via Mail:
I’ve tried several times to get on this site to follow my team Coventry city
and missed the commentary yet again
Please refund my money I do not want to be a member anymore! I’ve had to
change my pw several times and have now missed two matches for audi!
Delete my details and remove my account with full refund!
Bob Home
Sarah Harvey Limited
Sarah Harvey House
37 Chandos Street
Leamington Spa
Warwickshire
CV32 4RL
Tel: +44(0) 1926 450545
Fax: +44(0) 1926 450658
Mobile: +44 (0)7887726814
email: bob@sarahharvey.com <mailto:bob@sarahharvey.com>
Sent with <https://kayako.com> Kayako
<https://u3381640.ct.sendgrid.net/wf/open?upn=Uqh3iAse6iDQWf-2B-2BZf3Mz6GTJrU7fZUUaL9b7DaNGnaQ2FnZHP1kSKbglyOHm5OYJRvIihkYm2S7aWSu7NYlfo5NpnRG-2F-2FsQLQTswuVf8zPlyhnjQsnbFY8cWPZObuN57z1rnmGBqtuT02Y2B7gt3DuPM-2BbmaJ4-2B94Uej2mXkDJ7Cl6oBBRYISTQgbuC3agbnbo4r3YPLbc53t-2BhCCEULqa3LucuvKeDr6QUWH5L9kXo9S5xxiT2YV4xGKxE-2FWAjcYfrExWxMrDVJNNGtwspp7LwMLTlOshXh6K7cMU6vQF0zVVgESXqJlu4pu1XqH1Sz6L9wCcnQ-2FghSd-2BkuwVKP5K-2BPDVJwKbJsX5abmOd-2BNRD5WGP9oW29DpMAGABhoFa>
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size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Yes quite happy =
with that! Thanks for having great customer service. I=E2=80=99ve tried =
several times to hear the audio. Please opt me out and do not take any =
more money from my account.<o:p></o:p></span></font></p><p =
class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Your customer =
service skills are disgusting.<o:p></o:p></span></font></p><p =
class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>If you take any =
more money out of my account you will be meeting with my =
solicitors!<o:p></o:p></span></font></p><p class=3DMsoNormal><font =
size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></font></p><p class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt'> <o:p></o:p></span></font></p><p =
class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt'>Bob Home<o:p></o:p></span></font></p><p =
class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt'>Sarah Harvey Limited<br>Sarah Harvey House =
<br>37 Chandos Street<br>Leamington Spa<br>Warwickshire<br>CV32 =
4RL<br> <br>Tel: +44(0) 1926 450545<br>Fax: +44(0) 1926 =
450658<br>Mobile: +44 (0)7887726814<br> <br>email: <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a></span></font>=
<o:p></o:p></p><p class=3DMsoNormal><font size=3D2 face=3DCalibri><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'><o:p> </o:p></=
span></font></p><p class=3DMsoNormal><b><font size=3D2 =
face=3DCalibri><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-weight:bold'>From:</span></font></b><span =
lang=3DEN-US> Andreina De Sousa Abreu (iFollow) <ifollow@efl.com> =
<br><b><span style=3D'font-weight:bold'>Sent:</span></b> 29 August 2019 =
20:54<br><b><span style=3D'font-weight:bold'>To:</span></b> robert home =
<bob@sarahharvey.com><br><b><span =
style=3D'font-weight:bold'>Subject:</span></b> Re: =
rubbish<o:p></o:p></span></p><p class=3DMsoNormal><font size=3D2 =
face=3DCalibri><span =
style=3D'font-size:11.0pt'><o:p> </o:p></span></font></p><div><div><=
div><div><div><p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><font =
size=3D2 color=3D"#2d3138" face=3DHelvetica><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#2D313=
8'>Hello Robert,<br><br>Thank you for contacting iFollow =
Support.<br><br>We are sorry to hear of the technical issues you have =
encountered.<br><br>Having checked your account I can see you have an =
Audio Season Pass, please note that as per the terms and conditions this =
subscription cannot be refunded. Furthermore, what I can do is cancel =
your subscription for you and opt you out of auto-renewal, please advise =
if you would like to proceed with =
this.<br><br>Regards,<br>Andreina<br>iFollow =
Support<o:p></o:p></span></font></p></div></div></div><div><p =
class=3DMsoNormal style=3D'line-height:18.75pt'><font size=3D3 =
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8'><o:p> </o:p></span></font></p><div><blockquote =
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0cm 12.0pt;margin-left:0cm;margin-right:0cm'><p class=3DMsoNormal><font =
size=3D2 color=3D"#2d3138" face=3DHelvetica><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#2D313=
8'>On Sat, Aug 24, 2019 at 4:17 PM, robert home <<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>> wrote =
via Mail: <o:p></o:p></span></font></p><div><div><p =
class=3DMsoNormal><font size=3D2 color=3D"#5f6c73" =
face=3DHelvetica><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#5F6C7=
3'>I=E2=80=99ve tried several times to get on this site to follow my =
team Coventry city and missed the commentary yet again<br><br>Please =
refund my money I do not want to be a member anymore! I=E2=80=99ve had =
to change my pw several times and have now missed two matches for =
audi!<br><br>Delete my details and remove my account with full =
refund!<br><br> <br><br> <br><br> <br><br>Bob =
Home<br><br>Sarah Harvey Limited<br>Sarah Harvey House <br>37 Chandos =
Street<br>Leamington Spa<br>Warwickshire<br>CV32 4RL<br> <br>Tel: =
+44(0) 1926 450545<br>Fax: +44(0) 1926 450658<br>Mobile: +44 =
(0)7887726814<br> <br>email: <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a><br><br> =
<o:p></o:p></span></font></p></div></div></blockquote></div></div></div><=
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4'>Sent with <b><span style=3D'font-weight:bold'><a =
href=3D"https://kayako.com" target=3D"_blank"><font =
color=3D"#33afcf"><span =
style=3D'color:#33AFCF'>Kayako</span></font></a></span></b> =
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l>
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