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From: "Don @ Fidelity Group" <marketing@fidelity-group.co.uk>
To: "Bob Home" <bob@sarahharvey.com>
Subject: Wishing you a Merry Christmas and a Happy New Year from the Fidelity group
Date: Fri, 19 Dec 2025 09:24:44 -0000
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Good morning Bob,
As the year draws to a close, we wanted to take a moment to express our
sincere gratitude for your continued support and business. Your trust and
loyalty have been instrumental in making 2025 a truly fantastic year for
Fidelity Group.
We're incredibly proud of the work we've done together, and we look forward
to even greater achievements in the coming year.
While our 24/7 out-of-hours cover for our enhanced care services will remain
available for business-critical cases, our general opening hours during the
holiday period will be as follows:
Date Opening Hours
Wednesday 24th December 8:30am – 4:30pm
Thursday 25th December ClosedFriday
26th December
ClosedMonday
29th December
8:30am – 5:30pmTuesday
30th December 8:30am – 5:30pm
Wednesday 31st December 8:30am – 4:30pm
Thursday 1st January Closed Friday 2nd January Normal operating hours
Our Support team will still be available if any issues arise over this
holiday period on 0800 840 6800 or at support@fidelity-group.co.uk.
Outside of these our "out of hours" team will be on hand to support you if
your service package allows.
Thank you again for your partnership.
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Our mailing address is:
14 Station Rd, Henley-on-Thames RG9 1AY
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style=3D"line-height: 15pt;"><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;">Good morning Bob, =
</font></span><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;"><br></font></span></div><div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: 11pt;">As the year draws =
to a close, we wanted to take a moment to express our sincere gratitude =
for your continued support and business. Your trust and loyalty have =
been instrumental in making 2025 a truly fantastic year for Fidelity =
Group. </font></span></div><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;"><br></font></span></div><div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: 11pt;">We're incredibly =
proud of the work we've done together, and we look forward to even =
greater achievements in the coming year. =
</font></span></div><div><span><font face=3D"Arial, Helvetica" =
style=3D"font-size: 11pt;"><br></font></span></div><div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: 11pt;">While our 24/7 =
out-of-hours cover for our enhanced care services will remain available =
for business-critical cases, our general opening hours during the =
holiday period will be as follows:</font></span></div></div>
</td></tr>
</tbody></table>
</div>
</td></tr>
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=09
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border-collapse: collapse; margin: 0px auto;"><tbody><tr><td =
style=3D"padding:7px;border: 1px solid rgb(100, 100, 100); =
border-collapse: collapse; padding: 7px; font-family: Arial, Helvetica, =
sans-serif; font-size: 10pt; text-align: center; width: 50%;" =
width=3D"50%"><b style=3D"background-color: rgb(209, 33, 55);"><font =
color=3D"#ffffff"> Date =E2=80=8A</font></b></td><td =
style=3D"padding:7px;border: 1px solid rgb(100, 100, 100); =
border-collapse: collapse; padding: 7px; font-family: Arial, Helvetica, =
sans-serif; font-size: 10pt; text-align: center; width: 50%;" =
width=3D"50%"><span style=3D"background-color: rgb(209, 33, =
55);"><strong><font color=3D"#ffffff"> Opening =
Hours </font></strong></span></td></tr><tr><td =
style=3D"padding:7px;border: 1px solid rgb(100, 100, 100); =
border-collapse: collapse; padding: 7px; font-family: Arial, Helvetica, =
sans-serif; font-size: 10pt; text-align: center; width: 50%;" =
width=3D"50%"><span>Wednesday 24th December</span>=E2=80=8A</td><td =
style=3D"padding:7px;border: 1px solid rgb(100, 100, 100); =
border-collapse: collapse; padding: 7px; font-family: Arial, Helvetica, =
sans-serif; font-size: 10pt; text-align: center; width: 50%;" =
width=3D"50%">=E2=80=8A<span>8:30am – 4:30pm
</span></td></tr><tr><td style=3D"padding:7px;border: 1px solid rgb(100, =
100, 100); border-collapse: collapse; padding: 7px; font-family: Arial, =
Helvetica, sans-serif; font-size: 10pt; text-align: center; width: 50%;" =
width=3D"50%">=E2=80=8A<span>Thursday 25th December
</span></td><td style=3D"padding:7px;border: 1px solid rgb(100, 100, =
100); border-collapse: collapse; padding: 7px; font-family: Arial, =
Helvetica, sans-serif; font-size: 10pt; text-align: center; width: 50%;" =
width=3D"50%">=E2=80=8A<span><b>Closed</b></span></td></tr><tr><td =
style=3D"padding:7px;border: 1px solid rgb(100, 100, 100); =
border-collapse: collapse; padding: 7px; font-family: Arial, Helvetica, =
sans-serif; font-size: 10pt; text-align: center; width: 50%;" =
width=3D"50%"><span>Friday 26th December
</span><br></td><td style=3D"padding:7px;border: 1px solid rgb(100, 100, =
100); border-collapse: collapse; padding: 7px; font-family: Arial, =
Helvetica, sans-serif; font-size: 10pt; text-align: center; width: 50%;" =
width=3D"50%">=E2=80=8A<span><b>Closed</b></span></td></tr><tr><td =
style=3D"border:0px;padding:7px;width: 50%; padding: 7px; font-family: =
Arial, Helvetica, sans-serif; font-size: 10pt; text-align: center; =
border-collapse: collapse; border: 1px solid rgb(100, 100, 100);" =
width=3D"50%"><span>Monday 29th December
</span><br></td><td style=3D"border:0px;padding:7px;width: 50%; padding: =
7px; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; =
text-align: center; border-collapse: collapse; border: 1px solid =
rgb(100, 100, 100);" width=3D"50%"><span>8:30am – =
5:30pm</span></td></tr><tr><td style=3D"border:0px;padding:7px;width: =
50%; padding: 7px; font-family: Arial, Helvetica, sans-serif; font-size: =
10pt; text-align: center; border-collapse: collapse; border: 1px solid =
rgb(100, 100, 100);" width=3D"50%"><span>Tuesday 30th =
December</span></td><td style=3D"border:0px;padding:7px;width: 50%; =
padding: 7px; font-family: Arial, Helvetica, sans-serif; font-size: =
10pt; text-align: center; border-collapse: collapse; border: 1px solid =
rgb(100, 100, 100);" width=3D"50%"> <span>8:30am – 5:30pm
</span></td></tr><tr><td style=3D"border:0px;padding:7px;width: 50%; =
padding: 7px; font-family: Arial, Helvetica, sans-serif; font-size: =
10pt; text-align: center; border-collapse: collapse; border: 1px solid =
rgb(100, 100, 100);" width=3D"50%"> <span>Wednesday 31st December
</span></td><td style=3D"border:0px;padding:7px;width: 50%; padding: =
7px; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; =
text-align: center; border-collapse: collapse; border: 1px solid =
rgb(100, 100, 100);" width=3D"50%"> <span>8:30am – 4:30pm
</span></td></tr><tr><td style=3D"border:0px;padding:7px;width: 50%; =
padding: 7px; font-family: Arial, Helvetica, sans-serif; font-size: =
10pt; text-align: center; border-collapse: collapse; border: 1px solid =
rgb(100, 100, 100);" width=3D"50%"> <span>Thursday 1st January
</span></td><td style=3D"border:0px;padding:7px;width: 50%; padding: =
7px; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; =
text-align: center; border-collapse: collapse; border: 1px solid =
rgb(100, 100, 100);" =
width=3D"50%"><span><b>Closed</b></span></td></tr><tr><td =
style=3D"border:0px;padding:7px;width: 50%; padding: 7px; font-family: =
Arial, Helvetica, sans-serif; font-size: 10pt; text-align: center; =
border-collapse: collapse; border: 1px solid rgb(100, 100, 100);" =
width=3D"50%"> <span>Friday 2nd January
</span></td><td style=3D"border:0px;padding:7px;width: 50%; padding: =
7px; font-family: Arial, Helvetica, sans-serif; font-size: 10pt; =
text-align: center; border-collapse: collapse; border: 1px solid =
rgb(100, 100, 100);" width=3D"50%">Normal operating =
hours </td></tr></tbody></table></div>
</td></tr>
</tbody></table>
</div>
</td></tr>
<tr><td class=3D"txtsize" id=3D"elm_1759742051618" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<div class=3D"zpelement-wrapper" id=3D"elm_1759742051618" =
style=3D";word-wrap:break-word;overflow:hidden;padding-right:0px;backgrou=
nd-color:;">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
class=3D"zpAlignPos" =
style=3D"font-size:12px;padding:0px;border:0px;border-collapse:collapse; =
mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%;" width=3D"100%">
=09
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;font-size:12pt;font-family:Arial,Helvetica;line-height:15pt;border-t=
op:0px none ; border-bottom:0px none =
;padding-top:5px;padding-bottom:1px;padding-right:20px;padding-left:20px;=
">
<div componentlineheight=3D"15pt" =
componentpaddingbottom=3D"1px" componentpaddingleft=3D"20px" =
componentpaddingright=3D"20px" componentpaddingtop=3D"5px" =
style=3D"line-height: 15pt;"><div><span style=3D"font-size: 11pt; =
font-family: Arial, Helvetica; background-color: transparent;">Our =
Support team will still be available if any issues arise over this =
holiday period on <b>0800 840 6800</b> or at =
<b>support@fidelity-group.co.uk</b>. </span></div><div><span><font =
face=3D"Arial, Helvetica" style=3D"font-size: =
11pt;"><br></font></span></div><div><span><font face=3D"Arial, =
Helvetica" style=3D"font-size: 11pt;">Outside of these our "out of =
hours" team will be on hand to support you if your service package =
allows. </font></span></div><div><span><font face=3D"Arial, =
Helvetica" style=3D"font-size: =
11pt;"><br></font></span></div><div><span><font face=3D"Arial, =
Helvetica" style=3D"font-size: 11pt;">Thank you again for your =
partnership.</font></span></div></div>
</td></tr>
</tbody></table>
</div>
</td></tr>
<tr><td class=3D"txtsize" id=3D"elm_1737993471505" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" =
style=3D"font-size:12px;border:0px;padding:0px;width:100%;border-collapse=
:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;background-color:#f0f0f0;">
<tbody><tr>
<td class=3D"txtsize" style=3D"border:0px;padding:0px =
0px;border-top:none none none ;border-bottom:none none none;">
<div class=3D"zpelement-wrapper image" coupcmp =
id=3D"elm_1737993471505" prodcmp =
style=3D";word-wrap:break-word;overflow:hidden;padding:0px;background-col=
or:#f0f0f0;">
<div>
<table align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"font-size:12px;text-align:left;padding:0px;border:0px;border-col=
lapse:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;width:100%;text-align:left;">
<tbody><tr><td class=3D"bannerimgpad" =
style=3D"border:0px;padding:0px;text-align:center;padding-top:0px;padding=
-bottom:0px;padding-right:0px;padding-left:0px;">
<img align=3D"left" =
alt=3D"https://stratus.campaign-image.eu/images/232114000000038171_zc_v1_=
1737994809315_artboard_2.png" class=3D"zpImage" height=3D"auto" =
hspace=3D"0" size=3D"B" =
src=3D"https://stratus.campaign-image.eu/images/232114000004042682_7_1764=
233677938_2.png" style=3D"width:600px;height:autopx;max-width:600px =
!important;border:0px;text-align:left;" vspace=3D"0" width=3D"600">
</td></tr>
</tbody></table>
</div>
</div>
</td></tr></tbody></table>
</td></tr>
<tr><td class=3D"txtsize" id=3D"elm_1737993506327" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" =
style=3D"font-size:12px;border:0px;padding:0px;width:100%;border-collapse=
:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;background-color:#f0f0f0;">
<tbody><tr>
<td class=3D"txtsize" style=3D"border:0px;padding:0px =
0px;border-top:none none none ;border-bottom:none none none;">
<div class=3D"zpelement-wrapper image" coupcmp =
id=3D"elm_1737993506327" prodcmp =
style=3D";word-wrap:break-word;overflow:hidden;padding:0px;background-col=
or:#f0f0f0;">
<div>
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"font-size:12px;text-align:left;padding:0px;border:0px;border-col=
lapse:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;width:100%;text-align:center;"=
>
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;text-align:center;padding-top:10px;padding-bottom:5px;padding-right:=
20px;padding-left:20px;">
<img align=3D"center" =
alt=3D"https://stratus.campaign-image.eu/images/232114000000038171_1_1737=
994852865_zc-noimage.png" class=3D"zpImage" height=3D"auto" hspace=3D"0" =
size=3D"O" =
src=3D"https://stratus.campaign-image.eu/images/232114000004042682_2_1764=
233677529_landscape.png" =
style=3D"width:250px;height:autopx;max-width:250px =
!important;border:0px;text-align:center;" vspace=3D"0" width=3D"250">
</td></tr>
</tbody></table>
</div>
</div>
</td></tr></tbody></table>
</td></tr>
<tr><td class=3D"txtsize" id=3D"elm_1593407394601" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<div class=3D"zpelement-wrapper" id=3D"elm_1593407394601" =
style=3D";word-wrap:break-word;overflow:hidden;padding-right:0px;backgrou=
nd-color:#f0f0f0;">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"font-size:12px;padding:0px;border:0px;border-collapse:collapse; =
mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%;" width=3D"100%">
=09
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;font-size:12pt;font-family:Arial,Helvetica;line-height:17pt;border-t=
op:0px none ; border-bottom:0px none =
;padding-top:0px;padding-bottom:7px;padding-right:15px;padding-left:15px;=
">
<div componentbgcolor=3D"#f0f0f0" =
componentlineheight=3D"17pt" componentpaddingbottom=3D"7px" =
componentpaddingleft=3D"15px" componentpaddingright=3D"15px" =
componentpaddingtop=3D"0px" style=3D"background-color: rgb(240, 240, =
240);"><span><p align=3D"center" =
style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; =
color:#000000;padding:0px;margin: 0;text-align: center; line-height: =
17pt;"><span style=3D"line-height: 17pt;"><font color=3D"#848484" =
style=3D"line-height: 17pt;"><span style=3D"line-height: =
17pt;"><span><b>Our mailing address =
is:</b></span></span></font></span></p><p align=3D"center" =
style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; =
color:#000000;padding:0px;margin: 0;text-align: center; line-height: =
17pt;"><span style=3D"line-height: 17pt;"><font color=3D"#848484" =
style=3D"line-height: 17pt;"><span style=3D"line-height: =
17pt;"><span> 14 Station Rd, Henley-on-Thames RG9 =
1AY</span><br></span></font></span></p><p align=3D"center" =
style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; =
color:#000000;padding:0px;margin: 0;text-align: center; line-height: =
17pt;"><span style=3D"line-height: 17pt;"><font color=3D"#848484" =
style=3D"line-height: 17pt;"><span style=3D"line-height: 17pt;">Would =
you like to change how you receive these =
emails?</span></font></span></p><p align=3D"center" =
style=3D"line-height:1.7;font-family:Arial,verdana;font-size:12px; =
color:#000000;padding:0px;margin: 0;text-align: center; line-height: =
17pt;"><font color=3D"#848484" style=3D"line-height: 17pt;">Please <u><a =
alt=3D"update your preferences" =
href=3D"https://vtzjtk-zcmp.maillist-manage.eu/ua/upc?upd=3D1338a2740565e=
069&r=3D1338a27405a63576&n=3D11699e4c2d3f0c9&od=3D3zfba27aad8ac047b9f7e13=
86cbf475d8b" rel=3D"noopener noreferrer" =
style=3D"text-decoration:underline;" target=3D"_blank" title=3D"update =
your preferences" zcurl_name=3D"l_2"><font color=3D"#848484" =
style=3D"color: rgb(132, 132, 132); line-height: 17pt;">update your =
preferences</font></a></u> or <u><a alt=3D"unsubscribe from this mailing =
list" =
href=3D"https://vtzjtk-zcmp.maillist-manage.eu/ua/optout?od=3D3zfba27aad8=
ac047b9f7e1386cbf475d8b&rd=3D1338a27405a63576&sd=3D1338a27405a63443&n=3D1=
1699e4c2d3f0c9" rel=3D"noopener noreferrer" =
style=3D"text-decoration:underline;" target=3D"_blank" =
title=3D"unsubscribe from this mailing list" zcurl_name=3D"l_3"><font =
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color=3D"#848484" style=3D"color: rgb(132, 132, 132); line-height: =
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</td></tr>
</tbody></table>
</div>
</td></tr>
</tbody></table>
</div>
</td>=20
</tr>=20
</tbody></table>
</td>=20
<td style=3D"border:0px;padding:0px;border-collapse:collapse; =
mso-table-lspace:0pt; mso-table-rspace:0pt;"> </td>
</tr>=20
</tbody></table>=20
</div>
</center>=20
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