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Reply-To: "HSBC UK" <hsbc@information.hsbc.co.uk>
From: "HSBC UK" <hsbc@information.hsbc.co.uk>
To: <bob@sarahharvey.com>
Subject: Coronavirus and Business: Latest Update
Date: Tue, 21 Apr 2020 14:47:18 +0100
Message-ID: <NM606D9DCC102685600hsbcmandatory@information.hsbc.co.uk>
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Plus: how you can join us in supporting ‘The Big Night In’ with BBC Children
In Need and Comic Relief
View
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555d66&p1=gDnfg920fYZYc8qBsSC7eQ%3D%3D>
online if you can’t see this email.
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555d67>
A message from Amanda Murphy - Head of Commercial Banking, UK
<https://assets.fwdto.net/hsbc/cmb/2020_Covid19_Webinar_BigNightIn/amand-murphy.jpg>
I hope that you and your loved ones are safe and well and that your business
is coping with the impact of the coronavirus pandemic.
Since I last wrote to you we’ve moved hundreds more employees into
customer-facing roles to respond to the surge in demand for support from
customers impacted by the pandemic.
I realise that, in some cases, we haven’t been able to come back to you as
quickly as we would like to but we have managed to significantly reduce
waiting times for customers.
Many of you commented that you were pleasantly surprised to receive a call
from us over the Easter weekend as we sought to get back to as many
customers as possible and provide the support you need. I would like to
thank my colleagues for working through the weekends to ensure we can get
back to all our customers. If you are still waiting, I can assure you that
we aim to get back to you within the next few days.
We’ve launched our Coronavirus Business Interruption Loan Scheme (CBILS
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555d68> )
online portal and we will also re-finance any lending that we have offered
since 23 March, upon request, to make sure that our customers can benefit
from the updated CBILS. All our support measures, guidance, FAQs
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555de1> and
webinars are hosted at business.hsbc.uk/coronavirus
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555de2>
HSBC partners with BBC Children In Need and Comic Relief
Beyond our ongoing support for the business community, I’m pleased to say
that we’re also partnering with BBC One’s ‘The Big Night In’ this Thursday
evening. Funds raised on the night will be split equally between BBC
Children in Need and Comic Relief to provide essential support to local
charities, projects and programmes across the UK to help those most in need.
This funding will not only provide vital emergency support to ensure
vulnerable people of all ages are safe, warm and fed, but will also help
them continue to learn, and stay connected to combat loneliness in
isolation. The challenge for everyone is that normally, these events take
six months to plan. We are supporting the BBC and trying to do it in 10 days
to tackle the immediate needs of those most vulnerable in our society right
now. As part of the fundraising efforts we’ll match every donation (up to a
total cap of £1m). If you would like to donate please use our dedicated
link: www.hsbc.co.uk/bni
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555de3> to
ensure your donation is matched by HSBC UK. We understand that this may not
be the right time for everyone to donate but we invite everyone to tune in
on BBC One on Thursday for some much needed light relief courtesy of BBC
Children in Need and Comic Relief.
Take care.
Yours sincerely,
Amanda Murphy
Group General Manager, Head of Commercial Banking, HSBC UK
<https://assets.fwdto.net/hsbc/cmb/2020_Covid19_Webinar_BigNightIn/mouse.png>
Visit business.hsbc.uk
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555de4>
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555de5>
HSBC UK will match the first £1M in donations made through our Big Night In
Appeal webpage.
All donations will be split between two charities. 50% of donations will be
paid to Comic Relief which is the trading name of Charity Projects
(registered charity in England and Wales, charity number 326568 and in
Scotland, charity number SC039730) and 50% of donations will be paid to BBC
Children in Need (registered charity in England and Wales, charity number
802052 and in Scotland, charity number SC039557). The Big Night In Appeal is
a joint initiative between Comic Relief and BBC Children in Need. HSBC UK’s
matching donations are expected to reach £1m.
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In our emails, HSBC will never ask you for confidential information or to
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<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555de8>
Contact Us |
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555de9> Find a
branch |
<http://reply.information.hsbc.co.uk/r/?id=h6d9dcc1,2685600,2555dea> HSBC
Group website
HSBC UK Bank plc registered in England and Wales number 09928412. Registered
Office: 1 Centenary Square, Birmingham, B1 1HQ, United Kingdom. Authorised
by the Prudential Regulation Authority and regulated by the Financial
Conduct Authority and the Prudential Regulation Authority under registration
number 765112. © HSBC Group 2020.
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<div style=3D"display:inline-block;width:100%;">
<div style=3D"line-height: 24px; text-align: center;"><strong =
style=3D"font-size: 16px;"><u>A message from Amanda Murphy - Head of =
Commercial Banking, UK</u></strong></div>
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style=3D"vertical-align:top;display:inline-table;background:transparent;t=
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10px 15px;" class=3D"elq-text-cell cell cell-0">
<div style=3D"display:inline-block;width:100%;">
<div>I hope that you and your loved ones are safe and well and =
that your business is coping with the impact of the coronavirus =
pandemic.</div>
<div><br></div>
<div>Since I last wrote to you we’ve moved hundreds more =
employees into customer-facing roles to respond to the surge in demand =
for support from customers impacted by the pandemic.</div>
</div>
</td>
</tr>
</tbody>
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<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" =
style=3D"max-width:600px;min-width:300px;margin:0 auto;" =
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<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
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<td style=3D"text-align:left;vertical-align:top;font-size:0px">
<table class=3D"tolkien-column tolkien-column-12 col col-0" =
cellpadding=3D"0" cellspacing=3D"0" =
style=3D"vertical-align:top;display:inline-table;background:transparent;t=
able-layout:fixed;font-family:Arial, Helvetica, =
sans-serif;font-size:12px;color:#000000;max-width:100%;width:100%;width:-=
webkit-calc(230400px - 48000%);width:calc(230400px - =
48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%)=
;" data-location-row-column=3D"4 0">
<tbody>
<tr data-location-row-column-cell=3D"4 0 0">
<td =
style=3D"background-color:transparent;line-height:18px;padding:5px 30px =
20px 30px;" class=3D"elq-text-cell cell cell-0">
<div style=3D"display:inline-block;width:100%;">
<div>I realise that, in some cases, we haven’t been able =
to come back to you as quickly as we would like to but we have managed =
to significantly reduce waiting times for customers.</div>
<div><br></div>
<div>Many of you commented that you were pleasantly surprised to =
receive a call from us over the Easter weekend as we sought to get back =
to as many customers as possible and provide the support you need. I =
would like to thank my colleagues for working through the weekends to =
ensure we can get back to all our customers. If you are still waiting, I =
can assure you that we aim to get back to you within the next few =
days.</div>
<div><br></div>
<div>We’ve launched our Coronavirus Business Interruption =
Loan Scheme (<a target=3D"_blank" title=3D"" =
href=3D"http://reply.information.hsbc.co.uk/r/?id=3Dh6d9dcc1,2685600,2555=
d68" data-targettype=3D"webpage" style=3D"color: rgb(219, 0, 17); =
text-decoration: none;">CBILS</a>) online portal and we will also =
re-finance any lending that we have offered since 23 March, upon =
request, to make sure that our customers can benefit from the updated =
CBILS. All our support measures, guidance, <a target=3D"_blank" =
title=3D"" =
href=3D"http://reply.information.hsbc.co.uk/r/?id=3Dh6d9dcc1,2685600,2555=
de1" data-targettype=3D"webpage" style=3D"color: rgb(219, 0, 17); =
text-decoration: none;">FAQs</a> and webinars are hosted at <a =
target=3D"_blank" title=3D"" =
href=3D"http://reply.information.hsbc.co.uk/r/?id=3Dh6d9dcc1,2685600,2555=
de2" data-targettype=3D"webpage" style=3D"color: rgb(219, 0, 17); =
text-decoration: none;">business.hsbc.uk/coronavirus</a></div>
<div><br></div>
<div data-lineheight=3D"1.5" style=3D"line-height: 21px; =
font-weight: bold; font-size: 14px;">HSBC partners with BBC Children In =
Need and Comic Relief</div>
<div><br></div>
<div>Beyond our ongoing support for the business community, =
I’m pleased to say that we’re also partnering with BBC =
One’s ‘The Big Night In’ <span =
class=3D"applelink">this Thursday evening</span>. Funds raised on the =
night will be split equally between BBC Children in Need and Comic =
Relief to provide essential support to local charities, projects and =
programmes across the UK to help those most in need. This funding will =
not only provide vital emergency support to ensure vulnerable people of =
all ages are safe, warm and fed, but will also help them continue to =
learn, and stay connected to combat loneliness in isolation. The =
challenge for everyone is that normally, these events take six months to =
plan. We are supporting the BBC and trying to do it in 10 days to tackle =
the immediate needs of those most vulnerable in our society right now. =
As part of the fundraising efforts we’ll match every donation (up =
to a total cap of £1m). If you would like to donate please =
use our dedicated link: <a target=3D"_blank" title=3D"" =
href=3D"http://reply.information.hsbc.co.uk/r/?id=3Dh6d9dcc1,2685600,2555=
de3" data-targettype=3D"webpage" style=3D"color: rgb(219, 0, 17); =
text-decoration: none;">www.hsbc.co.uk/bni</a> to ensure your =
donation is matched by HSBC UK. We understand that this may not be the =
right time for everyone to donate but we invite everyone to tune in on =
BBC One on Thursday for some much needed light relief courtesy of BBC =
Children in Need and Comic Relief.</div>
<div><br></div>
<div>Take care.</div>
<div><br></div>
<div>Yours sincerely,</div>
<div><br></div>
<div><strong>Amanda Murphy</strong></div>
<div>Group General Manager, Head of Commercial Banking, HSBC =
UK<br></div>
</div>
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data-location-row=3D"7" class=3D"row row-7">
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<td style=3D"background:#DBDBDB;">
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;" data-location-row-column=3D"7 0">
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style=3D"background-color:transparent;line-height:18px;padding:10px 10px =
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<img =
src=3D"https://assets.fwdto.net/hsbc/cmb/2020_Covid19_Webinar_BigNightIn/=
mouse.png" style=3D"display: block; border: 0;">
</td>
<td style=3D"vertical-align:middle; padding-left:15px;">
<a =
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de4" style=3D"text-decoration:none; color:#333333; font-family:arial; =
font-size:12px;">Visit business.hsbc.uk</a>
</td>
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<table class=3D"tolkien-column tolkien-column-12 col col-0" =
cellpadding=3D"0" cellspacing=3D"0" =
style=3D"vertical-align:top;display:inline-table;background:transparent;t=
able-layout:fixed;font-family:Arial, Helvetica, =
sans-serif;font-size:12px;color:#000000;max-width:100%;width:100%;width:-=
webkit-calc(230400px - 48000%);width:calc(230400px - =
48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%)=
;" data-location-row-column=3D"8 0">
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data-location-row=3D"9" class=3D"row row-9">
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<tbody>
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<td style=3D"text-align:left;vertical-align:top;font-size:0px">
<table class=3D"tolkien-column tolkien-column-12 col col-0" =
cellpadding=3D"0" cellspacing=3D"0" =
style=3D"vertical-align:top;display:inline-table;background:transparent;t=
able-layout:fixed;font-family:Arial, Helvetica, =
sans-serif;font-size:12px;color:#000000;max-width:100%;width:100%;width:-=
webkit-calc(230400px - 48000%);width:calc(230400px - =
48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%)=
;" data-location-row-column=3D"9 0">
<tbody>
<tr data-location-row-column-cell=3D"9 0 0">
<td><table border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
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<td class=3D"elq-image-cell cell cell-0" =
style=3D"background-color:transparent;line-height:0;padding:0px 0px 0px =
25px;text-align:left;">
<!--[if mso]><table width=3D"100%" =
style=3D"width:100%;height:auto;max-width:102px" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0"><tr><td style=3D"padding-right: 0px; =
padding-left: 0px;" align=3D"left"><![endif]--><a target=3D"_blank" =
href=3D"http://reply.information.hsbc.co.uk/r/?id=3Dh6d9dcc1,2685600,2555=
de5" data-targettype=3D"webpage"><img =
src=3D"https://assets.fwdto.net/hsbc/cmb/2020_Covid19_Webinar_BigNightIn/=
logo-d.png" alt=3D"HSBC Logo" height=3D"26" width=3D"102" =
style=3D"width:102px;height:auto; display: block; border: 0;"></a>
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<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" =
style=3D"max-width:600px;min-width:300px;margin:0 auto;" =
data-location-row=3D"10" class=3D"row row-10">
<tbody>
<tr>
<td style=3D"background:#ffffff;">
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
<tbody>
<tr>
<td>
<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
<tbody>
<tr>
<td style=3D"text-align:left;vertical-align:top;font-size:0px">
<table class=3D"tolkien-column tolkien-column-12 col col-0" =
cellpadding=3D"0" cellspacing=3D"0" =
style=3D"vertical-align:top;display:inline-table;background:transparent;t=
able-layout:fixed;font-family:Arial, Helvetica, =
sans-serif;font-size:12px;color:#000000;max-width:100%;width:100%;width:-=
webkit-calc(230400px - 48000%);width:calc(230400px - =
48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%)=
;" data-location-row-column=3D"10 0">
<tbody>
<tr data-location-row-column-cell=3D"12 0 0">
<td =
style=3D"background-color:transparent;line-height:18px;padding:12px 30px =
5px 30px;" class=3D"elq-text-cell cell cell-0">
<div style=3D"display:inline-block;width:100%;">
<div data-lineheight=3D"1.5" style=3D"line-height: 15px;"><span =
style=3D"font-size: 10px; color: rgb(76, 76, 76);">HSBC UK will match =
the first £1M in donations made through our Big Night In Appeal =
webpage.</span></div>
</div>
</td>
</tr>
<tr data-location-row-column-cell=3D"12 0 0">
<td =
style=3D"background-color:transparent;line-height:18px;padding:0px 30px =
5px 30px;" class=3D"elq-text-cell cell cell-0">
<div style=3D"display:inline-block;width:100%;">
<div data-lineheight=3D"1.5" style=3D"line-height: 15px;"><span =
style=3D"font-size: 10px; color: rgb(76, 76, 76);">All donations will be =
split between two charities. 50% of donations will be paid to Comic =
Relief which is the trading name of Charity Projects (registered charity =
in England and Wales, charity number 326568 and in Scotland, charity =
number SC039730) and 50% of donations will be paid to BBC Children in =
Need (registered charity in England and Wales, charity number 802052 and =
in Scotland, charity number SC039557). The Big Night In Appeal is a =
joint initiative between Comic Relief and BBC Children in Need. HSBC =
UK’s matching donations are expected to reach =
£1m.</span></div>
</div>
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