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File: D:/hMailServer/Data/sarahharvey.com/bob/52/{52502EE0-4B1E-4D9B-98A8-7DBCAF58166D}.eml
From: "Parkfield Supplies UK" <hello@parkfieldsupplies.co.uk>
To: "Bob Home" <bob@sarahharvey.com>
References: <5565816C-8007-4751-8307-EAA8D2CB21DB@sarahharvey.com>
In-Reply-To: <5565816C-8007-4751-8307-EAA8D2CB21DB@sarahharvey.com>
Subject: Re: Phone case order
Date: Thu, 3 Apr 2025 19:20:05 +0100
Message-ID: <CAM9hSpof17TBqCe9zJdkUf+Crq3yvAcx+VYvWO5rD9i-6V_+UQ@mail.gmail.com>
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Hi Bob,

Thanks for your message!

We are sorry if you feel that way, however, please note that customers fill 
out the shipping address during the order process. We only follow the 
address that the customer has placed on their account. We also sent a 
confirmation email right after the order had been placed.

May we please confirm if there's a way to retrieve it from the address you 
saved?

Shipping Address
Bob Home
30 Warwick Road
Coventry ENG CV1 1EY
United Kingdom

If not, we can process a replacement to be sent out to your correct address, 
however, we do require a small re-shipping & handling fee of £5 for the 
replacement order.

Please let us know how you want to proceed.

Many Thanks :)

--


Melody
Customer Support

hello@parkfieldsupplies.co.uk <mailto:hello@parkfieldsupplies.co.uk>
parkfieldsupplies.co.uk <https://parkfieldsupplies.co.uk>



Bob Home wrote:


I just noticed the postcode is incorrect !
It should be cv8 3ha as per original order and PayPal
You are a scam please refund now!


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     =20


  <div>Hi Bob,</div><br><div>Thanks for your message!</div><br><div>We =
are sorry if you feel that way, however, please note that customers fill =
out the shipping address during the order process. We only follow the =
address that the customer has placed on their account. We also sent a =
confirmation email right after the order had been =
placed.</div><br><div>May we please confirm if there&#39;s a way to =
retrieve it from the address you saved?</div><br><div>Shipping =
Address<br>
Bob Home<br>
30 Warwick Road<br>
Coventry ENG <strong>CV1 1EY</strong><br>
United Kingdom</div><br><div>If not, we can process a replacement to be =
sent out to your correct address, however, we do require a small =
re-shipping &amp; handling fee of =C2=A35 for the replacement =
order.</div><br><div>Please let us know how you want to =
proceed.</div><br><div>Many Thanks :)</div><br>



  <div>--</div>
  <br>
  <p>Melody<br>
Customer Support</p>

<p><a href=3D"mailto:hello@parkfieldsupplies.co.uk" =
target=3D"_blank">hello@parkfieldsupplies.co.uk</a><br>
<a href=3D"https://parkfieldsupplies.co.uk" =
target=3D"_blank">parkfieldsupplies.co.uk</a></p>





<br>
<br>


  <div>
    Bob Home wrote:
  <div>
  <br>
  <div style=3D"border-left:2px solid #ccc;padding-left:10px">
    <p>I just noticed the postcode is incorrect !=20
<br>It should be cv8 3ha as per original order and PayPal=20
<br>You are a scam please refund now!</p>
  </div>





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