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From: "eBay - arks4u" <arku44_duw3827pao@members.ebay.co.uk>
To: <bob@sarahharvey.com>
Subject: arks4u sent a message about L'Oreal Men Expert Barber Club Short Beard & Face Moisturiser, 50Ml #126961609937
Date: Sat, 25 Oct 2025 11:16:28 -0000
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Hi , I hope this message finds you well. I am ver...
<https://www.ebay.co.uk/ulk/start/shop?mkevt=1&mkpid=0&emsid=e11050.m1831.l3127&mkcid=7&ch=osgood&euid=f848e63f6acb44c3946af038a461df72&bu=42985893536&osub=-1%7E1&crd=20251025041628&segname=11050>
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New message from: arks4u
<https://www.ebay.co.uk/ulk/usr/arks4u?mkevt=1&mkpid=0&emsid=e11050.m44.l1181&mkcid=7&ch=osgood&euid=f848e63f6acb44c3946af038a461df72&bu=42985893536&osub=-1%7E1&crd=20251025041628&segname=11050>
(6,097
<https://www.ebay.co.uk/fdbk/feedback_profile/arks4u?mkevt=1&mkpid=0&emsid=e11050.m44.l1183&mkcid=7&ch=osgood&euid=f848e63f6acb44c3946af038a461df72&bu=42985893536&osub=-1%7E1&crd=20251025041628&segname=11050>
)
Hi ,
I hope this message finds you well. I am very sorry to let you know, when
your order was processed, we found a damage in the product and we didn’t
want to send you defective item. I sincerely apologize for this
inconvenience.
Regrettably, this was our last unit in stock at the moment. We understand
how disappointing this must be, and we sincerely apologies for the
inconvenience — this kind of issue is rare, but we take it seriously.
Please let us know if you would prefer to wait until we replenish our stock,
or if you would like a full refund instead. We’re happy to proceed based on
your preference.
Thank you for your understanding, and I look forward to hearing from you.
Best regards,
Arks4u
<https://contact.ebay.co.uk/ws/eBayISAPI.dll?M2MContact&item=126961609937&qid=5829222929019&requested=arks4u&redirect=0&mkevt=1&mkpid=0&emsid=e11050.m44.l1139&mkcid=7&ch=osgood&euid=f848e63f6acb44c3946af038a461df72&bu=42985893536&osub=-1%7E1&crd=20251025041628&segname=11050>
Reply <https://contact.ebay.co.uk/ws/eBayISAPI.dll?M2MContact&item=126961609937&q
id=5829222929019&requested=arks4u&redirect=0> Reply with offerDear
bobh6966,
Hi ,
I hope this message finds you well. I am very sorry to let you know, when
your order was processed, we found a damage in the product and we didn’t
want to send you defective item. I sincerely apologize for this
inconvenience.
Regrettably, this was our last unit in stock at the moment. We understand
how disappointing this must be, and we sincerely apologies for the
inconvenience — this kind of issue is rare, but we take it seriously.
Please let us know if you would prefer to wait until we replenish our stock,
or if you would like a full refund instead. We’re happy to proceed based on
your preference.
Thank you for your understanding, and I look forward to hearing from you.
Best regards,
Arks4u
- arks4u
L'Oreal Men Expert Barber Club Short Beard
<https://www.ebay.co.uk/itm/126961609937?mkevt=1&mkpid=0&emsid=e11050.m43.l1123&mkcid=7&ch=osgood&euid=f848e63f6acb44c3946af038a461df72&bu=42985893536&osub=-1%7E1&crd=20251025041628&segname=11050>
& Face Moisturiser, 50Ml
<https://www.ebay.co.uk/itm/126961609937?mkevt=1&mkpid=0&emsid=e11050.m43.l1123&mkcid=7&ch=osgood&euid=f848e63f6acb44c3946af038a461df72&bu=42985893536&osub=-1%7E1&crd=20251025041628&segname=11050>
Order status: PaidOrder
number: 19-13729-16182
<https://www.ebay.co.uk/vod/FetchOrderDetails?itemId=126961609937&transactionId=10076497968819&mkevt=1&mkpid=0&emsid=e11050.m43.l1503&mkcid=7&ch=osgood&euid=f848e63f6acb44c3946af038a461df72&bu=42985893536&osub=-1%7E1&crd=20251025041628&segname=11050>
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align:center; bgcolor:#f9f9f9;">
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<!-- begin Primary message -->
<tr>
<td width=3D"100%" class=3D"wrapText device-width" =
valign=3D"top" style=3D"overflow: hidden; border-collapse: collapse =
!important; border-spacing: 0 !important; border: none; display: =
inline-block; max-width:600px;"><h3 style=3D"font-family: Helvetica, =
Arial, sans-serif; font-weight: normal; line-height: 19px; color: =
#231f20; text-align: left; font-size: 14px; margin: 0 0 2px; =
font-weight:none;" align=3D"left"><div id=3D"UserInputtedText">Hi ,<br =
/><br />I hope this message finds you well. I am very sorry to let you =
know, when your order was processed, we found a damage in the product =
and we didn=E2=80=99t want to send you defective item. I sincerely =
apologize for this inconvenience. <br /><br />Regrettably, this was our =
last unit in stock at the moment. We understand how disappointing this =
must be, and we sincerely apologies for the inconvenience =E2=80=94 this =
kind of issue is rare, but we take it seriously.<br /><br />Please let =
us know if you would prefer to wait until we replenish our stock, or if =
you would like a full refund instead. We=E2=80=99re happy to proceed =
based on your preference.<br /><br />Thank you for your understanding, =
and I look forward to hearing from you.<br /><br />Best regards,<br =
/>Arks4u<br /></div></h3>
=20
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</span> -->
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</tr>
<!-- end Primary message -->
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<tr>
<td valign=3D"top" width=3D"15" height=3D"15" =
style=3D"border-collapse: collapse !important; border-spacing: 20 =
!important; border: none;"></td>
</tr>
=20
<!-- CheckEmpty -->
=20
<!-- begin Primary CTA -->
<tr>
<td valign=3D"top" class=3D"cta-block" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; padding: 5px 0 5px; border: none;">
<table align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" class=3D"mobile-full-width" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: none;">
<tr>
<td valign=3D"top" class=3D"center cta-button =
primary-cta-button" align=3D"center" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; font-size: 14px; line-height: =
normal; font-weight: bold; box-shadow: 2px 3px 0 #e5e5e5; filter: =
progid:DXImageTransform.Microsoft.gradient( startColorstr=3D'#0079bc', =
endColorstr=3D'#00519e',GradientType=3D0 ); background-image: =
linear-gradient(to bottom, #0079bc 0%,#00519e 100%); background-color: =
#0079bc; padding: 10px 17px; border: 1px solid #00519e;" =
bgcolor=3D"#0079bc"><a =
href=3D"https://contact.ebay.co.uk/ws/eBayISAPI.dll?M2MContact&item=3D126=
961609937&qid=3D5829222929019&requested=3Darks4u&redirect=3D0&mkevt=3D1&m=
kpid=3D0&emsid=3De11050.m44.l1139&mkcid=3D7&ch=3Dosgood&euid=3Df848e63f6a=
cb44c3946af038a461df72&bu=3D42985893536&osub=3D-1%7E1&crd=3D2025102504162=
8&segname=3D11050" style=3D"text-decoration: none; color: #ffffff; =
font-size: 14px; line-height: normal; font-weight: bold; font-family: =
Helvetica, Arial, sans-serif; text-shadow: 1px 1px 0 #00519e;"><span =
style=3D"padding: 0px 10px">Reply</span></a></td>
</tr>
</table>
=20
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<table align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; border: none;">
<tr>=20
<!-- spacer between primary and secondary cta =
buttons -->
<td valign=3D"top" width=3D"15" height=3D"15" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: none;"></td>
</tr>
</table>
<!-- end Primary CTA -->
=20
<!-- begin Secondary CTA -->
<table align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" class=3D"mobile-full-width" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: none;">
<tr>
<td valign=3D"top" class=3D"center cta-button =
secondary-cta-button" align=3D"center" style=3D"border-collapse: =
collapse !important; border-spacing: 0 !important; font-size: 14px; =
line-height: normal; font-weight: bold; box-shadow: 2px 3px 0 #e5e5e5; =
filter: progid:DXImageTransform.Microsoft.gradient( =
startColorstr=3D'#ffffff', endColorstr=3D'#eeeeee',GradientType=3D0 ); =
background-image: linear-gradient(to bottom, #ffffff 0%,#eeeeee 100%); =
background-color: #ffffff; padding: 10px 17px; border: 1px solid =
#dddddd;" bgcolor=3D"#ffffff"><a =
href=3D"https://contact.ebay.co.uk/ws/eBayISAPI.dll?M2MContact&item=3D126=
961609937&qid=3D5829222929019&requested=3Darks4u&redirect=3D0" =
style=3D"text-decoration: none; color: #0654ba; font-size: 14px; =
line-height: normal; font-weight: bold; font-family: Helvetica, Arial, =
sans-serif;"><span style=3D"padding: 0px 10px">Reply with =
offer</span></a></td>
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</tr>=20
</table>
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<!--[if !mso]><!-->
<div id=3D"V4PrimaryMessage" style=3D"max-height: 0px; font-size: =
0; overflow:hidden; display: none !important;">
<div>
<table border=3D"0" cellpadding=3D"2" cellspacing=3D"3" =
width=3D"100%">
<tr>
<td>
<font style=3D"font-size:10pt; font-family:arial, =
sans-serif; color:#000"><strong>Dear bobh6966,</strong><br><br>Hi ,<br =
/><br />I hope this message finds you well. I am very sorry to let you =
know, when your order was processed, we found a damage in the product =
and we didn=E2=80=99t want to send you defective item. I sincerely =
apologize for this inconvenience. <br /><br />Regrettably, this was our =
last unit in stock at the moment. We understand how disappointing this =
must be, and we sincerely apologies for the inconvenience =E2=80=94 this =
kind of issue is rare, but we take it seriously.<br /><br />Please let =
us know if you would prefer to wait until we replenish our stock, or if =
you would like a full refund instead. We=E2=80=99re happy to proceed =
based on your preference.<br /><br />Thank you for your understanding, =
and I look forward to hearing from you.<br /><br />Best regards,<br =
/>Arks4u<br /><br><br></font><div style=3D"font-weight:bold; =
font-size:10pt; font-family:arial, sans-serif; color:#000">- =
arks4u</div>
</td>
<td valign=3D"top" width=3D"185">
<div></div>
</td>
</tr>
</table>
</div>
</div>
<!--<![endif]-->
</td>
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</table>
=20
<!--bbf899ed-258c-9481-1fc2-da37d65e0c6c_END-->
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cellspacing=3D"0" align=3D"center" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; border: none; border-top: =
solid 1px #dddddd; background-color: #ffffff"><tr><td =
style=3D"font-size:0px; line-height:0px" =
height=3D"1"> </td></tr></table>=20
<!--b4ac2e1d-b65d-f118-34f0-e2291f4be77a_END-->
<!--5eae6170-15d6-bb41-00b7-3a8d4aa0b6f3_START--><table =
id=3D"area7Container" width=3D"100%" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; border: none; =
background-color:#f9f9f9;">
<tr>
<td width=3D"100%" valign=3D"top" style=3D"border-collapse: =
collapse !important; border-spacing: 0 !important; border: none;">
=20
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=20
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<table class=3D"device-width" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; border: none;" =
align=3D"center" bgcolor=3D"#f9f9f9" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"600">
<tr>
<!-- item title -->
<td style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: none;" valign=3D"top"><h1 style=3D"font-family: =
Helvetica, Arial, sans-serif; font-weight: normal; line-height: 28px; =
color: #2258a7; text-align: left; font-size: 24px; margin: 1px;" =
align=3D"left"><br><a =
href=3D"https://www.ebay.co.uk/itm/126961609937?mkevt=3D1&mkpid=3D0&emsid=
=3De11050.m43.l1123&mkcid=3D7&ch=3Dosgood&euid=3Df848e63f6acb44c3946af038=
a461df72&bu=3D42985893536&osub=3D-1%7E1&crd=3D20251025041628&segname=3D11=
050" style=3D"text-decoration: none; color: #0654ba;">L'Oreal Men Expert =
Barber Club Short Beard & Face Moisturiser, 50Ml</a></h1></td>
</tr>
<tr>
<td valign=3D"top" class=3D"secondary-headline" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border-bottom-color: #dddddd; border-bottom-width: 1px; =
border-style: none none solid;"><h1 style=3D"font-family: Helvetica, =
Arial, sans-serif; font-weight: normal; line-height: 28px; color: =
#00a550; font-weight: bold; text-align: left; font-size: 20px; margin: 0 =
0 14px;" align=3D"left"></h1></td>
</tr>
</table>
<table class=3D"device-width" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; border: none;" =
align=3D"center" bgcolor=3D"#f9f9f9" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"600">
<tr>
<td class=3D"single-product-block" style=3D"border-collapse: =
collapse !important; border-spacing: 0 !important; padding: 15px 0 50px; =
border: none;" valign=3D"top">
<table class=3D"single-product-table" style=3D"align: left; =
border-collapse: collapse !important; border-spacing: 0 !important; =
border: none;" align=3D"left" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"215">
<tr>
<td valign=3D"middle" width=3D"200" height=3D"200" =
align=3D"center" class=3D"single-product-image" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: 1px solid #dddddd; background-color: #ffffff;"><a =
href=3D"https://www.ebay.co.uk/itm/126961609937?mkevt=3D1&mkpid=3D0&emsid=
=3De11050.m43.l1123&mkcid=3D7&ch=3Dosgood&euid=3Df848e63f6acb44c3946af038=
a461df72&bu=3D42985893536&osub=3D-1%7E1&crd=3D20251025041628&segname=3D11=
050" style=3D"text-decoration: none; color: #0654ba;"><img =
src=3D"https://i.ebayimg.com/images/g/K2QAAOSwbXVnvcfx/s-l200.png" =
alt=3D"L'Oreal Men Expert Barber Club Sho" class=3D"product-image" =
border=3D"0" style=3D"display: block; outline: none; text-decoration: =
none; -ms-interpolation-mode: bicubic; margin: 0; border: none;" =
/></a></td>
<td class=3D"single-product-pad" style=3D"padding: 0 15px 0 0; =
border-collapse: collapse !important; border-spacing: 0 !important; =
border: none;"></td>
</tr>
</table>
=20
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<table class=3D"twoColumnSixty" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; border: none;" align=3D"left" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"380">
<tr>
<td class=3D"product-price" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; font-family: Helvetica, Arial, =
sans-serif; text-align: left; font-size: 20px; line-height: 50px; =
font-weight: bold; padding-bottom: 8px; border: none;" =
align=3D"left">Order status: Paid</td>
</tr>
<tr>
<td class=3D"product-bids" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; font-family: Helvetica, Arial, =
sans-serif; text-align: left; font-size: 12px; color: #666666; border: =
none;" align=3D"left">
Order number: 19-13729-16182<br>
</td>
</tr>
<tr>
<td valign=3D"top" class=3D"cta-block" style=3D"border-collapse: =
collapse !important; border-spacing: 0 !important; padding: 25px 0 40px; =
border: none;">
<!-- begin Primary CTA -->
<table align=3D"left" cellpadding=3D"0" cellspacing=3D"0" =
border=3D"0" class=3D"mobile-full-width" style=3D"border-collapse: =
collapse !important; border-spacing: 0 !important; border: none;">
<tr>
<td valign=3D"top" class=3D"center cta-button =
primary-cta-button" align=3D"center" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; font-size: 14px; line-height: =
normal; font-weight: bold; box-shadow: 2px 3px 0 #e5e5e5; filter: =
progid:DXImageTransform.Microsoft.gradient( startColorstr=3D'#0079bc', =
endColorstr=3D'#00519e',GradientType=3D0 ); background-image: =
linear-gradient(to bottom, #0079bc 0%,#00519e 100%); background-color: =
#0079bc; padding: 10px 17px; border: 1px solid #00519e;" =
bgcolor=3D"#0079bc"><a =
href=3D"https://www.ebay.co.uk/vod/FetchOrderDetails?itemId=3D12696160993=
7&transactionId=3D10076497968819&mkevt=3D1&mkpid=3D0&emsid=3De11050.m43.l=
1503&mkcid=3D7&ch=3Dosgood&euid=3Df848e63f6acb44c3946af038a461df72&bu=3D4=
2985893536&osub=3D-1%7E1&crd=3D20251025041628&segname=3D11050" =
style=3D"text-decoration: none; color: #ffffff; font-size: 14px; =
line-height: normal; font-weight: bold; font-family: Helvetica, Arial, =
sans-serif; text-shadow: 1px 1px 0 #00519e;"><span style=3D"padding: 0px =
10px">View order details</span></a></td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
=20
<!--5eae6170-15d6-bb41-00b7-3a8d4aa0b6f3_END-->
<!--f53e8c58-a148-238c-ba87-19c93daf624a_START--><table =
id=3D"area8Container" width=3D"100%" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; border: none; border-top: =
solid 1px #dddddd; background-color: #ffffff"><tr><td =
style=3D"font-size:0px; line-height:0px" =
height=3D"1"> </td></tr></table>=20
<!--f53e8c58-a148-238c-ba87-19c93daf624a_END-->
<!--8dbe77ef-e214-5704-538d-dbb024fbdd5c_START-->=20
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<!--b65de686-b59e-e324-3f47-ea3c7660bbaf_START--><table =
id=3D"area10Container" class=3D"whiteSection" width=3D"100%" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" align=3D"center" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: none; background-color: #ffffff">
<tr>
<td width=3D"100%" valign=3D"top" style=3D"border-collapse: =
collapse !important; border-spacing: 0 !important; border: none;">
<table width=3D"600" class=3D"device-width" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" bgcolor=3D"#ffffff" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: none;">
<tr>
<td valign=3D"top" class=3D"viewing-problem-block" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border-bottom-width: 1px; border-bottom-color: #dddddd; =
padding: 40px 0 30px; border-style: none none solid;"><p =
style=3D"font-family: Helvetica, Arial, sans-serif; font-weight: normal; =
line-height: normal; color: #888888; text-align: left; font-size: 11px; =
margin: 0 0 10px;" align=3D"center">Only purchases on eBay are covered =
by the eBay purchase protection programmes. Asking your trading partner =
to complete a transaction outside of eBay is not allowed.</p></td>
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</table>
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id=3D"area11Container" class=3D"whiteSection" width=3D"100%" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" align=3D"center" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: none; background-color: #ffffff">
<tr>
<td width=3D"100%" valign=3D"top" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; border: none;">
<table width=3D"600" class=3D"device-width header-logo" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" align=3D"center" =
style=3D"border-collapse: collapse !important; border-spacing: 0 =
!important; border: none;">
<tr>
<td class=3D"ebay-footer-block" style=3D"border-collapse: collapse =
!important; border-spacing: 0 !important; padding: 20px 0 60px; border: =
none;">
<div id=3D"ReferenceId">
<p style=3D"font-family: Helvetica, Arial, sans-serif; font-weight: =
normal; line-height: normal; color: #707070; text-align: left; =
font-size: 11px; margin: 0 0 10px;" align=3D"left">
<strong>Email reference ID: =
[#a09-vzjh6dsbvx#]_[#f848e63f6acb44c3946af038a461df72#]</strong>
</p>
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11050.m1852.l6369&mkcid=3D7&ch=3Dosgood&euid=3Df848e63f6acb44c3946af038a4=
61df72&bu=3D42985893536&osub=3D-1%7E1&crd=3D20251025041628&segname=3D1105=
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eBay sent this message to Bob Home (bobh6966). Learn more about <a href =
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Learn more about our <a href =3D =
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cb44c3946af038a461df72&bu=3D42985893536&osub=3D-1%7E1&crd=3D2025102504162=
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#555555;'>User Privacy Notice</a> and <a href =3D =
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id=3D0&emsid=3De11050.m1852.l3165&mkcid=3D7&ch=3Dosgood&euid=3Df848e63f6a=
cb44c3946af038a461df72&bu=3D42985893536&osub=3D-1%7E1&crd=3D2025102504162=
8&segname=3D11050' style=3D'text-decoration: underline; color: =
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This email was sent by eBay (UK) Limited, which may use affiliates to =
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