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From: <uhcw.appointments@uhcw.nhs.uk>
To: <bob@sarahharvey.com>
Subject: Automated response: UHCW Appointment Form Submission
Date: Fri, 18 Oct 2024 12:21:48 +0100
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<https://email-assets-test-bucket.s3.eu-west-2.amazonaws.com/patient-amend-appointment-banner.png>
UHCW Appointment form submission
Hello ROBERT,
Thank you for using our chatbot service. This is an automated response.
We have received your request to reschedule your appointment. Your current
appointment will be cancelled and we will be in touch with a new
appointment.
We always try to respond within 48 hours. If your appointment is within 48
hours, we would advise you to call our booking centre on 0800 252 060.
Please note, our working hours are Monday - Friday 08:00 - 18:00 and
Saturday 08:30 - 14:00. We are closed over bank holidays.
The following details will be shared with our team:
First name: ROBERTLast
name: HOMEDate
of birth: 1964-09-03Postal
address: CV83HAEmail
address: bob@sarahharvey.comCancelled appointment details:
Date 2024-10-23Time:
11:45Hospital:
University Hospital CoventryDate
appointment was made:Do
you need a letter resending?: NoAny
dates you are unavailable?:
Do you have any special needs or requirements for your care?: noBooking Centre | Patient Access Team
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Walsgrave
Coventry
CV2 2DX
Amend appointments via the UHCW website: www.uhcw.nhs.uk
<https://www.uhcw.nhs.uk> | Contact us via telephone: 0800 252060 | Contact
us via email: uhcw.appointments@nhs.net <mailto:uhcw.appointments@nhs.net>
Your feedback helps us improve our service and support. Please take a minute
to share feedback on your experience with our Patient Access team today. Let
us know by visiting
https://www.surveymonkey.co.uk/r/UHCWBookingCentreFeedback or scanning the
QR code below.
<https://email-assets-test-bucket.s3.eu-west-2.amazonaws.com/uhcw-booking-centre-qr-code.png>
<https://email-assets-test-bucket.s3.eu-west-2.amazonaws.com/uhcw-booking-centre-banner.jpg>
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Content-Transfer-Encoding: quoted-printable
<!DOCTYPE html>
<html lang=3D"en">
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; =
charset=3Dutf-8" />
<style>
table, th, td {
border: 1px solid black;
border-collapse: collapse;
padding: 5px;
text-align: left;
}
</style>
</head>
<body style=3D"font-family: Arial, Helvetica, sans-serif;">
<div id=3D"header">
<div style=3D"display: flex; justify-content: center; =
background-color: #0055a5;">
<img =
src=3D"https://email-assets-test-bucket.s3.eu-west-2.amazonaws.com/patien=
t-amend-appointment-banner.png" alt=3D"UHCW Banner" style=3D"height: =
130px;"/>
</div>
</div>
<div id=3D"body" style=3D"min-height: 70vh; margin-left: 1rem">
<h3>UHCW Appointment form submission</h3>
<p>Hello ROBERT,</p>
=20
<p>
Thank you for using our chatbot service. This is an =
automated response.
</p>
=20
<p>
We have received your request to reschedule your =
appointment. Your
current appointment will be cancelled and we will be in =
touch with a new
appointment.
</p>
=20
<p>
We always try to respond within 48 hours. If your =
appointment is within
48 hours, we would advise you to call our booking centre on =
0800 252
060.
</p>
=20
<p>
Please note, our working hours are Monday - Friday 08:00 - =
18:00 and
Saturday 08:30 - 14:00. We are closed over bank holidays.
</p>
<div id=3D"patient-details-container" style=3D"margin-top: =
1rem">
<h4>The following details will be shared with our team:</h4>
=20
<div
id=3D"patient-details-table-container"
style=3D"padding: 1rem; margin-top: 1rem"
>
<table>
<tr>
<th>First name:</th>
<td>ROBERT</td>
</tr>
<tr>
<th>Last name:</th>
<td>HOME</td>
</tr>
<tr>
<th>Date of birth:</th>
<td>1964-09-03</td>
</tr>
<tr>
<th>Postal address:</th>
<td>CV83HA</td>
</tr>
<tr>
<th>Email address:</th>
<td>bob@sarahharvey.com</td>
</tr>
</table>
</div>
<p>Cancelled appointment details:</p>
=20
<div
id=3D"cancelled-appointment-details-table-container"
style=3D"padding: 1rem; margin-top: 1rem"
>
<table>
<tr>
<th>Date</th>
<td>2024-10-23</td>
</tr>
<tr>
<th>Time:</th>
<td>11:45</td>
</tr>
<tr>
<th>Hospital:</th>
<td>University Hospital Coventry</td>
</tr>
<tr>
<th>Date appointment was made:</th>
<td></td>
</tr>
<tr>
<th>
Do you need a letter resending?:
</th>
<td>No</td>
</tr>
<tr>
<th>
Any dates you are unavailable?:
</th>
<td></td>
</tr>
<tr>
<th>
Do you have any special needs or requirements for =
your care?:
</th>
<td>no</td>
</tr>
</table>
</div>
</div>
<br />
<div id=3D"email-signature-container" style=3D"margin-top: =
2rem">
<p style=3D"font-weight: bold; margin-top: 0rem; =
margin-bottom: 0rem">
Booking Centre | Patient Access Team
</p>
<p style=3D"margin-top: 0rem; margin-bottom: 0rem">
University Hospitals Coventry and Warwickshire
</p>
<p style=3D"margin-top: 0rem; margin-bottom: 0rem">
Clifford Bridge Road
</p>
<p style=3D"margin-top: 0rem; margin-bottom: =
0rem">Walsgrave</p>
<p style=3D"margin-top: 0rem; margin-bottom: =
0rem">Coventry</p>
<p style=3D"margin-top: 0rem; margin-bottom: 0rem">CV2 =
2DX</p>
=20
<p>
Amend appointments via the UHCW website:
<a href=3D"https://www.uhcw.nhs.uk" =
target=3D"_blank">www.uhcw.nhs.uk</a> |
Contact us via telephone: 0800 252060 | Contact us via =
email:
<a href=3D"mailto:uhcw.appointments@nhs.net"
>uhcw.appointments@nhs.net</a
>
</p>
=20
<p>
Your feedback helps us improve our service and support. =
Please take a
minute to share feedback on your experience with our =
Patient Access
team today. Let us know by visiting
<a
=
href=3D"https://www.surveymonkey.co.uk/r/UHCWBookingCentreFeedback"
target=3D"_blank"
=
>https://www.surveymonkey.co.uk/r/UHCWBookingCentreFeedback</a
>
or scanning the QR code below.
</p>
=20
<p>
<img
=
src=3D"https://email-assets-test-bucket.s3.eu-west-2.amazonaws.com/uhcw-b=
ooking-centre-qr-code.png"
alt=3D"Booking Centre Survey QR Code"
style=3D"height: 80px"
/>
</p>
<img
=
src=3D"https://email-assets-test-bucket.s3.eu-west-2.amazonaws.com/uhcw-b=
ooking-centre-banner.jpg"
alt=3D"Booking Centre Banner"
style=3D"height: 103px"
/>
</div>
</div>
</body>
</html>
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