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; Wed, 27 Apr 2022 12:17:33 +0100
From: "Surinder Singh" <surinder@itpartnership.com>
To: <bob@sarahharvey.com>
References: <CWXP265MB4523CFE60AEFD1E4B2D55727C2FA9@CWXP265MB4523.GBRP265.PROD.OUTLOOK.COM> <C5BE16FD-D736-477A-BBC4-368CA5AF7F2F@sarahharvey.com> <318b01d85a1f$b3f5dc30$1be19490$@itpartnership.com> <009a01d85a24$488703c0$d9950b40$@sarahharvey.com>
In-Reply-To: <009a01d85a24$488703c0$d9950b40$@sarahharvey.com>
Subject: RE: email problem
Date: Wed, 27 Apr 2022 12:17:33 +0100
Message-ID: <001101d85a28$64489660$2cd9c320$@itpartnership.com>
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Hi Bob,
Thanks for confirming this. What’s the “from” address of these emails?
If possible, please could you forward me one or two of these emails (as
attachments). The header of these emails should show the IP of the mail
server that sent them.
Kind regards,
Surinder
From: bob@sarahharvey.com <bob@sarahharvey.com>
Sent: 27 April 2022 11:48
To: 'Surinder Singh' <surinder@itpartnership.com>
Subject: RE: email problem
yes
From: Surinder Singh <surinder@itpartnership.com
<mailto:surinder@itpartnership.com> >
Sent: 27 April 2022 11:15
To: 'Bob Home' <bob@sarahharvey.com <mailto:bob@sarahharvey.com> >
Subject: RE: email problem
Hi Bob,
Does your website send emails e.g. contact form enquiries? When someone
fills in a form, is an email sent to you or Sue?
Kind regards,
Surinder
From: Bob Home <bob@sarahharvey.com <mailto:bob@sarahharvey.com> >
Sent: 27 April 2022 09:55
To: Surinder Singh <surinder@itpartnership.com
<mailto:surinder@itpartnership.com> >
Subject: Fwd: email problem
I forwarded your email onto our website providers and they gave the answer
below
Sent from my iPhone
Begin forwarded message:
From: Jez Hammond <jezh@light-media.co.uk <mailto:jezh@light-media.co.uk> >
Date: 27 April 2022 at 08:46:14 BST
To: bob@sarahharvey.com <mailto:bob@sarahharvey.com>
Subject: FW: email problem
Hi Bob
I trust you and the team are well.
Unfortunately we only control your website - not your domain or email
accounts so we unable to help here.
Best regards
Jeremy
From: bob@sarahharvey.com <mailto:bob@sarahharvey.com> <bob@sarahharvey.com
<mailto:bob@sarahharvey.com> >
Sent: 20 April 2022 11:05
To: Accounts <accounts@light-media.co.uk <mailto:accounts@light-media.co.uk>
>
Subject: FW: email problem
Bev Im not sure who is there anymore can you forward to software guys? For
assistance
As below:
From: Surinder Singh <surinder@itpartnership.com
<mailto:surinder@itpartnership.com> >
Sent: 20 April 2022 10:41
To: bob@sarahharvey.com <mailto:bob@sarahharvey.com>
Cc: sue@sarahharvey.com <mailto:sue@sarahharvey.com>
Subject: RE: email problem
Thanks Bob for forwarding these emails.
Your domain doesn’t currently have something called an “SPF” record. Adding
this might help reduce these kind of emails.
Before I add this, I need to know the IP addresses or host names of all the
servers that are used to send email from your domain. Please could you find
out from your website hosting company which IP address and/or host name they
use to send email from your website?
Kind regards,
Surinder
From: Surinder Singh <surinder@itpartnership.com
<mailto:surinder@itpartnership.com> >
Sent: 20 April 2022 09:56
To: 'bob@sarahharvey.com' <bob@sarahharvey.com <mailto:bob@sarahharvey.com>
>
Cc: 'sue@sarahharvey.com' <sue@sarahharvey.com <mailto:sue@sarahharvey.com>
>
Subject: RE: email problem
Hi Bob,
Please could you forward me some samples of these emails (as attachments)?
Kind regards,
Surinder
From: bob@sarahharvey.com <mailto:bob@sarahharvey.com> <bob@sarahharvey.com
<mailto:bob@sarahharvey.com> >
Sent: 20 April 2022 09:54
To: Surinder Singh <surinder@itpartnership.com
<mailto:surinder@itpartnership.com> >
Cc: sue@sarahharvey.com <mailto:sue@sarahharvey.com>
Subject: email problem
Hi Surrinder,
Is it possible to check sues email sue@sarahharvey.com
<mailto:sue@sarahharvey.com> .
She’s getting lots of mail demon emails per day
Is there any way these can be stopped.
Many thanks in advance
Regards
Bob Home
Sarah Harvey Limited
37 Chandos Street
Leamington Spa
Warwickshire
CV32 4RL
Tel: +0044(0)01926450545
Mobile:+44(0)7887726814
We respect our clients' privacy. Your personal details will not be shared
with third parties as per Sarah Harvey GDPR policy. By submitting your
details you consent to being contacted by Sarah Harvey Limited by telephone
and email for this and similar positions. Please see our website for further
GDPR information at www.sarahharvey.com
<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sarahharvey.com%2F&data=05%7C01%7Caccounts%40light-media.co.uk%7C4921b11e4ae345dda43808da22b52eaa%7C7259285212b646c6a26d399760141c5c%7C1%7C0%7C637860458811722646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=wY64H7kvmdDKpBhxj133CJltdN6hAdDmW5xVUV4iSYI%3D&reserved=0>
.
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-GB =
link=3D"#0563C1" vlink=3Dpurple style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>Hi Bob,<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>Thanks for =
confirming this. What=E2=80=99s the =E2=80=9Cfrom=E2=80=9D address of =
these emails? <o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>If possible, =
please could you forward me one or two of these emails (as attachments). =
The header of these emails should show the IP of the mail server that =
sent them.<o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal>Kind regards,<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal>Surinder<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'>From:</span></b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'> bob@sarahharvey.com =
<bob@sarahharvey.com> <br><b>Sent:</b> 27 April 2022 =
11:48<br><b>To:</b> 'Surinder Singh' =
<surinder@itpartnership.com><br><b>Subject:</b> RE: email =
problem<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal>yes<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'>From:</span></b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'> Surinder Singh <<a =
href=3D"mailto:surinder@itpartnership.com">surinder@itpartnership.com</a>=
> <br><b>Sent:</b> 27 April 2022 11:15<br><b>To:</b> 'Bob Home' =
<<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>><br><b>Sub=
ject:</b> RE: email problem<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>Hi =
Bob,<o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal>Does your website send emails e.g. contact form =
enquiries? When someone fills in a form, is an email sent to you or =
Sue?<o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal>Kind regards,<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal>Surinder<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'>From:</span></b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'> Bob Home <<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>> =
<br><b>Sent:</b> 27 April 2022 09:55<br><b>To:</b> Surinder Singh <<a =
href=3D"mailto:surinder@itpartnership.com">surinder@itpartnership.com</a>=
><br><b>Subject:</b> Fwd: email =
problem<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>I forwarded your email onto our website =
providers and they gave the answer below<span =
style=3D'mso-fareast-language:EN-GB'><o:p></o:p></span></p><div><p =
class=3DMsoNormal>Sent from my iPhone<o:p></o:p></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><br>Begin forwarded =
message:<o:p></o:p></p></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><b>From:</b> Jez Hammond <<a =
href=3D"mailto:jezh@light-media.co.uk">jezh@light-media.co.uk</a>><br>=
<b>Date:</b> 27 April 2022 at 08:46:14 BST<br><b>To:</b> <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a><br><b>Subject=
:</b> <b>FW: email =
problem</b><o:p></o:p></p></div></blockquote><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal>=EF=BB=BF <span =
style=3D'mso-fareast-language:EN-GB'><o:p></o:p></span></p><p =
class=3DMsoNormal>Hi Bob<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>I trust you =
and the team are well.<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>Unfortunately we only control your website - not your =
domain or email accounts so we unable to help here.<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Best =
regards<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>Jeremy<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'>From:</span></b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'> <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a> <<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>> =
<br><b>Sent:</b> 20 April 2022 11:05<br><b>To:</b> Accounts <<a =
href=3D"mailto:accounts@light-media.co.uk">accounts@light-media.co.uk</a>=
><br><b>Subject:</b> FW: email =
problem</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Bev Im not =
sure who is there anymore can you forward to software guys? For =
assistance<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>As below:<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'>From:</span></b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'> Surinder Singh <<a =
href=3D"mailto:surinder@itpartnership.com">surinder@itpartnership.com</a>=
> <br><b>Sent:</b> 20 April 2022 10:41<br><b>To:</b> <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a><br><b>Cc:</b>=
<a =
href=3D"mailto:sue@sarahharvey.com">sue@sarahharvey.com</a><br><b>Subject=
:</b> RE: email problem</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Thanks Bob =
for forwarding these emails.<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Your domain =
doesn=E2=80=99t currently have something called an =E2=80=9CSPF=E2=80=9D =
record. Adding this might help reduce these kind of =
emails.<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>Before I add this, I need to know the IP addresses or =
host names of all the servers that are used to send email from your =
domain. Please could you find out from your website hosting company =
which IP address and/or host name they use to send email from your =
website?<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>Kind regards,<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>Surinder<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'>From:</span></b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'> Surinder Singh <<a =
href=3D"mailto:surinder@itpartnership.com">surinder@itpartnership.com</a>=
> <br><b>Sent:</b> 20 April 2022 09:56<br><b>To:</b> =
'bob@sarahharvey.com' <<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>><br><b>Cc:=
</b> 'sue@sarahharvey.com' <<a =
href=3D"mailto:sue@sarahharvey.com">sue@sarahharvey.com</a>><br><b>Sub=
ject:</b> RE: email problem</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Hi =
Bob,<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>Please could you forward me some samples of these =
emails (as attachments)?<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Kind =
regards,<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p =
class=3DMsoNormal>Surinder<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'>From:</span></b><span lang=3DEN-US =
style=3D'mso-fareast-language:EN-GB'> <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a> <<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>> =
<br><b>Sent:</b> 20 April 2022 09:54<br><b>To:</b> Surinder Singh <<a =
href=3D"mailto:surinder@itpartnership.com">surinder@itpartnership.com</a>=
><br><b>Cc:</b> <a =
href=3D"mailto:sue@sarahharvey.com">sue@sarahharvey.com</a><br><b>Subject=
:</b> email problem</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Hi =
Surrinder,<o:p></o:p></p><p class=3DMsoNormal>Is it possible to check =
sues email <a =
href=3D"mailto:sue@sarahharvey.com">sue@sarahharvey.com</a>.<o:p></o:p></=
p><p class=3DMsoNormal>She=E2=80=99s getting lots of mail demon emails =
per day <o:p></o:p></p><p class=3DMsoNormal>Is there any way these can =
be stopped.<o:p></o:p></p><p class=3DMsoNormal>Many thanks in =
advance<o:p></o:p></p><p class=3DMsoNormal>Regards<o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;color:black;mso-fareast-language:EN-GB'>Bob =
Home<br>Sarah Harvey Limited<br>37 Chandos Street<br>Leamington =
Spa<br>Warwickshire<br>CV32 4RL<br>Tel: =
+0044(0)01926450545<br>Mobile:+44(0)7887726814<br><br><br>We respect our =
clients' privacy. Your personal details will not be shared with third =
parties as per Sarah Harvey GDPR policy. By submitting your details you =
consent to being contacted by Sarah Harvey Limited by telephone and =
email for this and similar positions. Please see our website for further =
GDPR information at <a =
href=3D"https://eur02.safelinks.protection.outlook.com/?url=3Dhttp%3A%2F%=
2Fwww.sarahharvey.com%2F&data=3D05%7C01%7Caccounts%40light-media.co.u=
k%7C4921b11e4ae345dda43808da22b52eaa%7C7259285212b646c6a26d399760141c5c%7=
C1%7C0%7C637860458811722646%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiL=
CJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=3D=
wY64H7kvmdDKpBhxj133CJltdN6hAdDmW5xVUV4iSYI%3D&reserved=3D0">www.sara=
hharvey.com</a>.</span><o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p></div></blockquote></div></body></=
html>
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