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From: "Google Business Profile" <businessprofile-noreply@google.com>
To: <bob@sarahharvey.com>
Subject: Important reminder about Business Profile policies
Date: Mon, 24 Feb 2025 18:30:03 -0000
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Read Google's policies on business info and content.
<https://gstatic.com/growthlab/api/nWdX87bR4cSjS2AdvG7xJTDI5ZVoUoNNXdwKcijJ.png>
Keep your Business Profile trustworthy and reliable
Your Google Business Profile is a valuable tool for connecting with
customers. Here’s a quick reminder of some important Business Profile
policies.
Keep your information accurate and up-to-date
Make sure everything you publish accurately represents your business and
what it offers.
Welcome genuine customer feedback
All businesses need to play fair. Some key ways to do so include the
following:
* Accept all reviews, positive and negative. Don't selectively solicit
positive reviews or pressure customers to leave a particular review.
* Don’t pay for reviews or offer incentives like discounts or freebies for
reviews.
* Don’t solicit positive reviews from employees or anyone affiliated with
your company, and never post negative content intended to harm the
reputation of your competitors.
To learn more, read the Google Business Profile policies on
<https://c.gle/ANiao5qaMvRASJDlG-2w-a73IHaQYf22RxIOC89iKz1umHcONkEmYVnssNA_UZeH03ZHDKVcWId47VtDd3GNzkcctv7aqAwCNfUvloqIuC5pR9fSPOg867aO4LZSgWVHpPAdK3dTX89zi84_HtGx7-NOviZyizkWN_hWBDnTa7iQykL2uZcBGi6lg5sGkzihMTmXTNmpwiKN-V-0CmdzH1TnwhmyUiYs3IpbbNb6OTF_A1h5PwA1EbXMUJqh_0kQ>
prohibited content and behavior.
Content that violates Google’s
<https://c.gle/ANiao5r0qsAPZEvHdvSHRa-KmUESnWmT9Dd3FmSMPhstaE5n4PI5uz7QyYPoRr6a2_dyqWyrW0_BnV3juceOOh36jMYXJ5HAvB2APHLT6m0OEZd66emcQELD_yzNPwJt6BL0NSYJUgI_2F_-PpwpFqmZ3u7NP6r3a4iKCoIqGn5UIl7wg4IYcqNiWDhxJg>
policies, guidelines, and
<https://c.gle/ANiao5rVjso_Zvxw_XjppPD57LShlQhq7ZUkPnoRvAqtS-ZsiMQL5SD764oZdWn0JP5V0rnO9y4Dp8jCYYjem_9k5eh6_KivTgpbsyKaBvPQEUlgfbzgMMlxW2tQAQpRhc4yMpTjzBs9TqumOKB2ZZaqXnkzzsUhcxCrvE1WnlO6gR7xWrFk4Ktt>
terms of service will be removed, and your Business Profile could be
restricted. If you see a review that’s inaccurate or inappropriate, you can
<https://c.gle/ANiao5r7MOyCFjv_z5OChTaCw1i-PZAK6n39zKak8SvdLM1b-fHq3TdBJnS5y-XL_dlgAX70WakIfhF37FlFq23VsXqtsH1-VYRozmCRnQZrN7FE6mZTvZcP_2fi8U6Jn5c4PS7gNdUr4eLR9gObFB2Irz7czfAHgy0ADROFsXUtjpE>
report it.
<https://www.gstatic.com/gumdrop/files/merchant-center-icon-info-transparent-w96px-h96px-2x.png>
Need help?
Visit the Help Center
<https://c.gle/ANiao5q26jncodZzkN4gXs2kOJIP_dpR4yJUX5KsNGEJ3m10RhxjglQNkcUT8AKKfde_8wqGLv5qB-OKl0snA6l5aGhrzlWoOSNex2OANbefk7JCvz312WaihVI2ENMU7HYG6-JvY4KWNcEp6WVNw3XaAhl19MYJ6CL_q4vAmV1JZvox4RY>
to learn more about Business Profile restrictions.
<https://www.gstatic.com/growthlab/api/gym0fMyvhWdp0K46NUzXeVcV8QeTj2sBjvLpemN9.png>
© 2025 Google LLC
1600 Amphitheatre Parkway,
Mountain View, CA 94043
www.google.com
<https://c.gle/ANiao5oiKcOPE3P5jlzY01g9Tl6HTQXax1QC7w59-0BiAMd5mqHi_djRmqu9hWibCcKWDwL9ve2FrpEFbgg17fPMSzzAtt3cMpcTs6VKpPDlsukoHE8rFM7_ra2qMOVTR75LywNvrVii_g>
You have received this email to update you about important changes related
to your Business Profile.
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Google's policies on business info and =
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style=3Dmargin:0>
Your Google Business Profile is a valuable tool for connecting with =
customers. Here=E2=80=99s a quick reminder of some important Business =
Profile policies.=C2=A0</p></div></td></tr></table><div =
class=3D"spacer_block block-5" =
style=3Dheight:15px;line-height:15px;font-size:1px>=E2=80=8A</div><table =
class=3D"paragraph_block block-6" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:16px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p =
style=3Dmargin:0><strong>Keep your information accurate and =
up-to-date</strong></p></div></td></tr></table><table =
class=3D"paragraph_block block-7" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:16px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p =
style=3Dmargin:0>Make sure everything you publish accurately represents =
your business and what it offers.</p></div></td></tr></table><div =
class=3D"spacer_block block-8" =
style=3Dheight:15px;line-height:15px;font-size:1px>=E2=80=8A</div><table =
class=3D"paragraph_block block-9" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:16px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p =
style=3Dmargin:0><strong>Welcome genuine customer =
feedback<br></strong></p></div></td></tr></table><table =
class=3D"paragraph_block block-10" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:16px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p =
style=3Dmargin:0>All businesses need to play fair. Some key ways to do =
so include the following:=C2=A0</p></div></td></tr></table>
<div class=3D"spacer_block block-11" =
style=3Dheight:15px;line-height:15px;font-size:1px>=E2=80=8A</div><table =
class=3D"list_block block-12" width=3D100% border=3D0 cellpadding=3D0 =
cellspacing=3D0 role=3Dpresentation =
style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word;colo=
r:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:16px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><tr><=
td class=3Dpad style=3Dpadding-left:15px><div =
style=3Dmargin-left:-20px><ul start=3D1 =
style=3Dmargin-top:0;margin-bottom:0;list-style-type:revert><li =
style=3D"Margin:0 0 15px 0">Accept all reviews, positive and negative. =
Don't selectively solicit positive reviews or pressure customers to =
leave a particular review.</li><li style=3D"Margin:0 0 15px =
0">Don=E2=80=99t pay for reviews or offer incentives like discounts or =
freebies for reviews.</li><li style=3D"Margin:0 0 15px 0">
Don=E2=80=99t solicit positive reviews from employees or anyone =
affiliated with your company, and never post negative content intended =
to harm the reputation of your =
competitors.</li></ul></div></td></tr></table><table =
class=3D"paragraph_block block-13" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:16px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p =
style=3Dmargin:0>
To learn more, read the Google Business Profile policies on <span =
style=3D"word-break: break-word; color: #1a73e8;"><a =
href=3Dhttps://c.gle/ANiao5qaMvRASJDlG-2w-a73IHaQYf22RxIOC89iKz1umHcONkEm=
YVnssNA_UZeH03ZHDKVcWId47VtDd3GNzkcctv7aqAwCNfUvloqIuC5pR9fSPOg867aO4LZSg=
WVHpPAdK3dTX89zi84_HtGx7-NOviZyizkWN_hWBDnTa7iQykL2uZcBGi6lg5sGkzihMTmXTN=
mpwiKN-V-0CmdzH1TnwhmyUiYs3IpbbNb6OTF_A1h5PwA1EbXMUJqh_0kQ =
target=3D_blank style=3D"text-decoration: underline; color: #1a73e8;" =
data-mce-attribute-name-1 data-mce-attribute-value-1 =
rel=3Dnoopener><span style=3D"word-break: break-word; color: #1a73e8; =
text-decoration: underline;">prohibited content and =
behavior</span></a></span>.
</p></div></td></tr></table><div class=3D"spacer_block block-14" =
style=3Dheight:15px;line-height:15px;font-size:1px>=E2=80=8A</div><table =
class=3D"paragraph_block block-15" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad style=3Dpadding-right:5px><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:16px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:24px"><p =
style=3Dmargin:0>
Content that violates Google=E2=80=99s <a =
href=3Dhttps://c.gle/ANiao5r0qsAPZEvHdvSHRa-KmUESnWmT9Dd3FmSMPhstaE5n4PI5=
uz7QyYPoRr6a2_dyqWyrW0_BnV3juceOOh36jMYXJ5HAvB2APHLT6m0OEZd66emcQELD_yzNP=
wJt6BL0NSYJUgI_2F_-PpwpFqmZ3u7NP6r3a4iKCoIqGn5UIl7wg4IYcqNiWDhxJg =
target=3D_blank style=3D"text-decoration: underline; color: #1a73e8;" =
rel=3Dnoopener><span style=3D"word-break: break-word; color: #1a73e8; =
text-decoration: underline;">policies, guidelines</span></a>, and <a =
href=3Dhttps://c.gle/ANiao5rVjso_Zvxw_XjppPD57LShlQhq7ZUkPnoRvAqtS-ZsiMQL=
5SD764oZdWn0JP5V0rnO9y4Dp8jCYYjem_9k5eh6_KivTgpbsyKaBvPQEUlgfbzgMMlxW2tQA=
QpRhc4yMpTjzBs9TqumOKB2ZZaqXnkzzsUhcxCrvE1WnlO6gR7xWrFk4Ktt =
target=3D_blank style=3D"text-decoration: underline; color: #1a73e8;" =
data-mce-attribute-name-1 data-mce-attribute-value-1 =
rel=3Dnoopener><span style=3D"word-break: break-word; color: =
#1a73e8;">terms of service</span></a> will be removed, and your Business =
Profile could be restricted. If you see a review that=E2=80=99s =
inaccurate or inappropriate, you can <span style=3D"word-break: =
break-word; color: #1a73e8;"></span><a =
href=3Dhttps://c.gle/ANiao5r7MOyCFjv_z5OChTaCw1i-PZAK6n39zKak8SvdLM1b-fHq=
3TdBJnS5y-XL_dlgAX70WakIfhF37FlFq23VsXqtsH1-VYRozmCRnQZrN7FE6mZTvZcP_2fi8=
U6Jn5c4PS7gNdUr4eLR9gObFB2Irz7czfAHgy0ADROFsXUtjpE target=3D_blank =
style=3D"text-decoration: underline; color: #1a73e8;" =
data-mce-attribute-name-1 data-mce-attribute-value-1 =
rel=3Dnoopener><span style=3D"word-break: break-word; color: =
#1a73e8;">report it</span></a>.
</p></div></td></tr></table><table class=3D"divider_block block-16" =
width=3D100% border=3D0 cellpadding=3D0 cellspacing=3D0 =
role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0><tr><td class=3Dpad =
style=3Dpadding-bottom:40px;padding-top:40px><div class=3Dalignment =
align=3Dcenter><table border=3D0 cellpadding=3D0 cellspacing=3D0 =
role=3Dpresentation width=3D100% =
style=3Dmso-table-lspace:0;mso-table-rspace:0><tr><td =
class=3Ddivider_inner =
style=3D"font-size:1px;line-height:1px;border-top:1px solid =
#e8eaed"><span style=3D"word-break: =
break-word;">=E2=80=8A</span></td></tr></table></div></td></tr></table><t=
able class=3D"icons_block block-17" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;text-align:left;line-height=
:0><tr><td class=3Dpad =
style=3Dvertical-align:middle;color:#000;font-family:inherit;font-size:14=
px;font-weight:400;text-align:left><table class=3Dicons-outer =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;display:inline-table><tr><t=
d =
style=3Dvertical-align:middle;text-align:center;padding-top:0;padding-bot=
tom:0;padding-left:0;padding-right:0><img class=3Dicon =
src=3Dhttps://www.gstatic.com/gumdrop/files/merchant-center-icon-info-tra=
nsparent-w96px-h96px-2x.png alt=3D"The letter =E2=80=98i=E2=80=99 with a =
circle around it, symbolizing information" height=3Dauto width=3D48 =
align=3Dcenter style=3D"display:block;height:auto;margin:0 =
auto;border:0"></td></tr></table></td></tr></table><div =
class=3D"spacer_block block-18" =
style=3Dheight:16px;line-height:16px;font-size:1px>=E2=80=8A</div><table =
class=3D"paragraph_block block-19" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad><div =
style=3D"color:#202124;direction:ltr;font-family:'Google =
Sans',Roboto,arial,sans-serif;font-size:32px;font-weight:700;letter-s=
pacing:0;line-height:120%;text-align:left;mso-line-height-alt:38.4px"><p =
style=3Dmargin:0>Need help?</p></div></td></tr></table><div =
class=3D"spacer_block block-20" =
style=3Dheight:12px;line-height:12px;font-size:1px>=E2=80=8A</div><table =
class=3D"paragraph_block block-21" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:14px;font-weight:400;letter-s=
pacing:0;line-height:120%;text-align:left;mso-line-height-alt:16.8px"><p =
style=3Dmargin:0>
Visit the <a =
href=3Dhttps://c.gle/ANiao5q26jncodZzkN4gXs2kOJIP_dpR4yJUX5KsNGEJ3m10Rhxj=
glQNkcUT8AKKfde_8wqGLv5qB-OKl0snA6l5aGhrzlWoOSNex2OANbefk7JCvz312WaihVI2E=
NMU7HYG6-JvY4KWNcEp6WVNw3XaAhl19MYJ6CL_q4vAmV1JZvox4RY target=3D_blank =
style=3D"text-decoration: underline; color: #1a73e8;" =
data-mce-attribute-name-1 data-mce-attribute-value-1 rel=3Dnoopener>Help =
Center</a> to learn more about Business Profile =
restrictions.</p></div></td></tr></table><div class=3D"spacer_block =
block-22" =
style=3Dheight:48px;line-height:48px;font-size:1px>=E2=80=8A</div></td></=
tr></tbody></table></td></tr></tbody></table><table class=3D"row row-3" =
align=3Dcenter width=3D100% border=3D0 cellpadding=3D0 cellspacing=3D0 =
role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0><tbody><tr><td><table =
class=3D"row-content stack" align=3Dcenter border=3D0 cellpadding=3D0 =
cellspacing=3D0 role=3Dpresentation =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f9fa;b=
order-radius:0;color:#000;width:800px;margin:0 auto" =
width=3D800><tbody><tr><td class=3D"column column-1" width=3D100% =
style=3Dfont-weight:400;text-align:left;mso-table-lspace:0;mso-table-rspa=
ce:0;vertical-align:top><div class=3D"spacer_block block-1" =
style=3Dheight:30px;line-height:30px;font-size:1px>=E2=80=8A</div></td></=
tr></tbody></table></td></tr></tbody></table><table class=3D"row row-4" =
align=3Dcenter width=3D100% border=3D0 cellpadding=3D0 cellspacing=3D0 =
role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0><tbody><tr><td><table =
class=3Drow-content align=3Dcenter border=3D0 cellpadding=3D0 =
cellspacing=3D0 role=3Dpresentation =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f9fa;b=
order-radius:0;color:#000;width:800px;margin:0 auto" =
width=3D800><tbody><tr><td class=3D"column column-1" width=3D25% =
style=3Dfont-weight:400;text-align:left;mso-table-lspace:0;mso-table-rspa=
ce:0;padding-left:50px;vertical-align:middle><table class=3D"image_block =
block-1" width=3D100% border=3D0 cellpadding=3D0 cellspacing=3D0 =
role=3Dpresentation style=3Dmso-table-lspace:0;mso-table-rspace:0>
<tr><td class=3Dpad =
style=3Dwidth:100%;padding-right:0;padding-left:0><div class=3Dalignment =
align=3Dleft style=3Dline-height:10px><div style=3Dmax-width:128px><img =
src=3Dhttps://www.gstatic.com/growthlab/api/gym0fMyvhWdp0K46NUzXeVcV8QeTj=
2sBjvLpemN9.png style=3Ddisplay:block;height:auto;border:0;width:100% =
width=3D128 alt title aria-hidden=3Dtrue =
height=3Dauto></div></div></td></tr></table></td><td class=3D"column =
column-2" width=3D75% =
style=3D"font-weight:400;text-align:left;mso-table-lspace:0;mso-table-rsp=
ace:0;border-left:1px solid =
#5f6368;padding-left:10px;padding-right:50px;vertical-align:middle"><tabl=
e class=3D"paragraph_block block-1" width=3D100% border=3D0 =
cellpadding=3D0 cellspacing=3D0 role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad =
style=3Dpadding-bottom:5px;padding-left:10px;padding-top:5px><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:10px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:15px"><p =
style=3Dmargin:0><a href=3D# target=3D_blank style=3D"text-decoration: =
none; color: #5f6368;" data-mce-attribute-name-1 =
data-mce-attribute-value-1 rel=3Dnoopener>=C2=A9 2025 Google LLC<br>1600 =
Amphitheatre Parkway,<br>Mountain View, CA 94043</a><br>
<a =
href=3Dhttps://c.gle/ANiao5oiKcOPE3P5jlzY01g9Tl6HTQXax1QC7w59-0BiAMd5mqHi=
_djRmqu9hWibCcKWDwL9ve2FrpEFbgg17fPMSzzAtt3cMpcTs6VKpPDlsukoHE8rFM7_ra2qM=
OVTR75LywNvrVii_g target=3D_blank style=3D"text-decoration: underline; =
color: #5f6368;" data-mce-attribute-name-1 data-mce-attribute-value-1 =
rel=3Dnoopener>www.google.com</a>=C2=A0</p></div></td></tr></table></td><=
/tr></tbody></table></td></tr></tbody></table><table class=3D"row row-5" =
align=3Dcenter width=3D100% border=3D0 cellpadding=3D0 cellspacing=3D0 =
role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0><tbody><tr><td><table =
class=3D"row-content stack" align=3Dcenter border=3D0 cellpadding=3D0 =
cellspacing=3D0 role=3Dpresentation =
style=3D"mso-table-lspace:0;mso-table-rspace:0;background-color:#f8f9fa;b=
order-radius:0;color:#000;width:800px;margin:0 auto" =
width=3D800><tbody><tr><td class=3D"column column-1" width=3D100% =
style=3Dfont-weight:400;text-align:left;mso-table-lspace:0;mso-table-rspa=
ce:0;vertical-align:top><table class=3D"paragraph_block block-1" =
width=3D100% border=3D0 cellpadding=3D0 cellspacing=3D0 =
role=3Dpresentation =
style=3Dmso-table-lspace:0;mso-table-rspace:0;word-break:break-word><tr><=
td class=3Dpad =
style=3Dpadding-bottom:30px;padding-left:50px;padding-right:50px;padding-=
top:30px><div =
style=3D"color:#5f6368;direction:ltr;font-family:'Google Sans =
Text',Roboto,arial,sans-serif;font-size:10px;font-weight:400;letter-s=
pacing:0;line-height:150%;text-align:left;mso-line-height-alt:15px"><p =
style=3Dmargin:0>
You have received this email to update you about important changes =
related to your Business =
Profile.=C2=A0</p></div></td></tr></table></td></tr></tbody></table></td>=
</tr></tbody></table></td></tr></tbody></table><!-- End --><img alt=3D"" =
height=3D1 width=3D3 =
src=3Dhttps://notifications.google.com/g/img/ANiao5q7zz-ylqKLhBc9iPtxrCeC=
J1E6Gjnmi7x_hAm0nWrL2jd126LOgrhMmRQSMOFISliFxe6K2Ps6_KOd0nvVa_snRgQu8gbRG=
i3sDCEwYfuLaSIHwU2fNN9hKg9izYzCDOzq.gif></body></html>
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