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From: "Kiree @ Fidelity Group" <fgmarketing@fidelity-group.co.uk>
To: "Bob Home" <bob@sarahharvey.com>
Subject: =?utf-8?Q?Call_routing_reminder:=C2=A0May_4th_a?=
=?utf-8?Q?nd_25th?=
Date: Thu, 23 Apr 2026 09:00:07 +0100
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<https://stratus.campaign-image.eu/images/232114000005654884_zc_v1_1776169055967_voice___colour___landscape_(1).png>
Submit your holiday schedule updates
<https://stratus.campaign-image.eu/images/232114000005654884_zc_v1_1776181006517_artboard_136.png>
<https://stratus.campaign-image.eu/images/232114000005654884_15_1773672700950_(1).png>
The upcoming May bank holidays are critical windows for client
communications. To avoid missed opportunities and ensure that callers are
directed to the correct department, please audit your auto‑attendant
messages and submit any modifications ASAP.
To request changes, please email support@fidelity-group.co.uk with the
subject line 'Holiday changes' or follow the link below.
<mailto:support@fidelity-group.co.uk?subject=Holiday%20changes> Click here
to inform us of any changes
If you have any questions or require assistance please contact our support
team on 0800 840 6800.
Thank you for ensuring continuous accessibility for your customers.
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<https://stratus.campaign-image.eu/images/232114000005654884_16_1773672701092_(1).png>
Our mailing address is:
14 Station Rd, Henley-on-Thames RG9 1AY
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sans-serif" style=3D"font-size: 11pt; line-height: 15pt;">To request =
changes, please email support@fidelity-group.co.uk with the subject line =
'<span style=3D"line-height: 15pt;">Holiday changes</span>' or follow =
the link below.
</font></span></div><div><span style=3D"line-height: =
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<tr><td class=3D"txtsize" id=3D"elm_1772119771673" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
=09
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=20
<table bgcolor=3D"transparent" cellpadding=3D"0" cellspacing=3D"0" =
style=3D"font-size:12px;border:0px;border-collapse:collapse; =
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<td align=3D"center" class=3D"txtsize" =
style=3D"border:0px;padding:0px;color:#ffffff;font-family:'open sans', =
'helvetica neue', helvetica, arial, =
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<v:roundrect xmlns:v=3D"urn:schemas-microsoft-com:vml" =
xmlns:w=3D"urn:schemas-microsoft-com:office:office" =
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style=3D"direction:ltr;color:#ffffff;font-family:'open sans', 'helvetica =
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<![endif]-->
<a align=3D"center" =
href=3D"mailto:support@fidelity-group.co.uk?subject=3DHoliday%20changes" =
style=3D"padding:0px =
0px;background-color:#d12137;width:400px;height:44px;font-size:11pt;direc=
tion:ltr;font-family:'open sans', 'helvetica neue', helvetica, arial, =
sans-serif;color:#ffffff;cursor:pointer;text-decoration:none;border-radiu=
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nter;" target=3D"_blank">
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style=3D";word-wrap:break-word;overflow:hidden;padding-right:0px;backgrou=
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100%;-webkit-text-size-adjust: 100%;" width=3D"100%">
=09
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15px;font-size:12pt;font-family:Arial,Helvetica;line-height:15pt;border-t=
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cellspacing=3D"0" =
style=3D"font-size:12px;border:0px;padding:0px;width:100%;border-collapse=
:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;background-color:#f0f0f0;">
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0px;border-top:none none none ;border-bottom:none none none;">
<div class=3D"zpelement-wrapper image" coupcmp =
id=3D"elm_1772119195773" prodcmp =
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or:#f0f0f0;">
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style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
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<div class=3D"zpelement-wrapper spacebar" =
id=3D"elm_1772119931384" =
style=3D";word-wrap:break-word;overflow:hidden;background-color:#f0f0f0;"=
>
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<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"padding:0px;border:0px;border-collapse:collapse; =
mso-table-lspace:0pt;font-size:5px; =
mso-table-rspace:0pt;word-break:break-word;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%;height:40px;" width=3D"100%">
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style=3D"padding:0px;border:0px;font-size:5px;height:40px;border-top:none=
none none;border-bottom:none none none;">
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style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" =
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:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;background-color:#f0f0f0;">
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<td class=3D"txtsize" style=3D"border:0px;padding:0px =
0px;border-top:none none none ;border-bottom:none none none;">
<div class=3D"zpelement-wrapper image" coupcmp =
id=3D"elm_1772120264436" prodcmp =
style=3D";word-wrap:break-word;overflow:hidden;padding:0px;background-col=
or:#f0f0f0;">
<div>
<table align=3D"center" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
style=3D"font-size:12px;text-align:left;padding:0px;border:0px;border-col=
lapse:collapse; mso-table-lspace:0pt; =
mso-table-rspace:0pt;word-break:break-word;width:100%;text-align:center;"=
>
<tbody><tr><td class=3D"paddingcomp" =
style=3D"border:0px;padding:7px =
15px;text-align:center;padding-top:20px;padding-bottom:1px;padding-right:=
20px;padding-left:20px;">
<img align=3D"center" =
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hspace=3D"0" size=3D"O" =
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<tr><td class=3D"txtsize" id=3D"elm_1593407394601" =
style=3D"border:0px;padding:0px 0px;border-collapse:collapse;" =
valign=3D"top">
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nd-color:#f0f0f0;">
<table bgcolor=3D"#f0f0f0" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"zpAlignPos" =
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">
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