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File: D:/hMailServer/Data/sarahharvey.com/bob/16/{16FC5D07-3ADE-4B2B-90FE-F2E058AF3F70}.eml
From: "robert home" <bob@sarahharvey.com>
To: "'Jamieson, Martyn'" <Martyn.Jamieson@sage.com>
References: <BLUPR01MB141146EBD026BCDB4F35297D8E380@BLUPR01MB1411.prod.exchangelabs.com> <160D59FEDAC649F989B9D8476F0612B2@BobLaptop> <BLUPR01MB14119AD45F1E906D2FF10F308E060@BLUPR01MB1411.prod.exchangelabs.com> <A7A3E61A702C4BE180F89D24ECE2EDB2@BobLaptop> <DM5PR0101MB3196C73512603D8085E6EAFE8E9F0@DM5PR0101MB3196.prod.exchangelabs.com>
In-Reply-To: <DM5PR0101MB3196C73512603D8085E6EAFE8E9F0@DM5PR0101MB3196.prod.exchangelabs.com>
Subject: RE: Sage Renewal: 63008284 - Sarah Harvey Ltd
Date: Tue, 29 Aug 2017 13:54:39 +0100
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Yes that’s fine.

When does this need to be renewed?





Bob Home

Sarah Harvey Limited
Sarah Harvey House
37 Chandos Street
Leamington Spa
Warwickshire
CV32 4RL

Tel: +44(0) 1926 450545
Fax: +44(0) 1926 450658
Mobile: +44 (0)7887726814

email: bob@sarahharvey.com <mailto:bob@sarahharvey.com>



From: Jamieson, Martyn [mailto:Martyn.Jamieson@sage.com]
Sent: 29 August 2017 11:18
To: bob@sarahharvey.com
Subject: RE: Sage Renewal: 63008284 - Sarah Harvey Ltd



Hi Bob,



Sorry for my delayed response I have just returned from annual leave, this 
year’s cost for your payroll renewal would normally be £1,074+VAT as we no 
longer offer the Sage Cover. This cover level no longer exists so our 
customers are being moved to Sage Cover Extra, we can heavily discount the 
£1074+VAT for you though as you are an existing customer. I can offer you 
the Sage Cover Extra cover at £643.60 +VAT for the year on either a 30 day 
invoice or interest free monthly direct debit, subject to status.



Best Regards,



Martyn Jamieson

CFL Loyalty Executive

Sage



Office: 0845 111 6666

 <file://c17-sbs08/Documents/ACT> Sage.com | 
<https://twitter.com/sagegroupplc> Twitter | 
<https://www.instagram.com/sageofficial/> Instagram | 
<https://www.facebook.com/sage> Facebook |  <http://www.youtube.com/sage> 
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Community



The information contained in this email transmission may constitute 
confidential information. If you are not the intended recipient, please take 
notice that reuse of the information is prohibited.





From: bob@sarahharvey.com <mailto:bob@sarahharvey.com> 
[mailto:bob@sarahharvey.com]
Sent: 21 August 2017 15:29
To: Jamieson, Martyn <Martyn.Jamieson@sage.com 
<mailto:Martyn.Jamieson@sage.com> >
Cc: Bob Home <bob@sarahharvey.com <mailto:bob@sarahharvey.com> >
Subject: Re: Sage Renewal: 63008284 - Sarah Harvey Ltd



Hi martyn

Can you confirm new account price for the renewal in October

Many thanks







Bob Home
Sarah Harvey Limited
Sarah Harvey House
37 Chandos Street
Leamington Spa
Warwickshire
CV32 4RL

Tel: +44(0) 1926 450545
Fax: +44(0) 1926 450658
Mobile: +44 (0)7887726814

email: bob@sarahharvey.com <mailto:bob@sarahharvey.com>




From: Jamieson, Martyn <mailto:Martyn.Jamieson@sage.com>

Sent: Wednesday, August 03, 2016 10:42 AM

To: bob@sarahharvey.com <mailto:bob@sarahharvey.com>

Subject: RE: Sage Renewal: 63008284 - Sarah Harvey Ltd



Hi Bob,



As promised here’s a copy of the invoice



Thanks,



Martyn Jamieson

CFL Sales Executive, Loyalty

Sage



Office: 0845 111 6666

 <file://c17-sbs08/Documents/ACT> Sage.com | 
<https://twitter.com/sagegroupplc> Twitter | 
<https://www.instagram.com/sageofficial/> Instagram | 
<https://www.facebook.com/sage> Facebook |  <http://www.youtube.com/sage> 
YouTube |  <https://www.linkedin.com/company/sage-software> LinkedIn | 
Community





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@Sage_Summit July 25-28 in Chicago!

The world’s largest gathering of Small & Medium Businesses!



The information contained in this email transmission may constitute 
confidential information. If you are not the intended recipient, please take 
notice that reuse of the information is prohibited.



From: bob@sarahharvey.com <mailto:bob@sarahharvey.com> 
[mailto:bob@sarahharvey.com]
Sent: 02 August 2016 13:42
To: Jamieson, Martyn <Martyn.Jamieson@sage.com 
<mailto:Martyn.Jamieson@sage.com> >
Subject: Re: Sage Renewal: 63008284 - Sarah Harvey Ltd



I spoke to someone here about renewing my sage cover for year 2016 - 2017 
and they said they would extend my original cover an extra two months until 
July 2017.

I agreed to go forward with this but unfortunately the day after I suffered 
a minor stroke and have been hospitalized for the past week. I've only just 
managed to get back into work.

I understood that the renewal was £500 and was expecting a confirmation 
email. At the time I explained I could not pay as I had no credit card with 
me and would pay the next day.

Was it yourself that I was talking with Martyn? I am now quite happy to pay 
the account fee if I can get some information and an invoice if that is 
possible. I can get this paid today.

You can now contact me if need be.



TIA

Bob





Bob Home
Sarah Harvey Limited
Sarah Harvey House
37 Chandos Street
Leamington Spa
Warwickshire
CV32 4RL

Tel: +44(0) 1926 450545
Fax: +44(0) 1926 450658
Mobile: +44 (0)7887726814

email: bob@sarahharvey.com <mailto:bob@sarahharvey.com>




From: Jamieson, Martyn <mailto:Martyn.Jamieson@sage.com>

Sent: Monday, July 04, 2016 10:38 AM

To: bob@sarahharvey.com <mailto:bob@sarahharvey.com>

Subject: Sage Renewal: 63008284 - Sarah Harvey Ltd












 SSBSIMY



Sorry I missed you…




 SSBQ


Morning Robert,



I have been trying to contact you today with regards to your renewal for 
your Sage50 Payroll Sage Cover membership. We recently sent you an invoice 
and it’s time to start thinking about renewing.



We understand that you’re busy getting on with business but we want to 
ensure that we’re there to support you and that you don’t face any service 
disruption.



By renewing your Sage Cover, we aim to provide our customers with the best 
possible software and business support and advice. That’s why, as a valued 
customer it’s important to us to ensure that you’re making the most out of 
the support available to you.



Here’s just a reminder of what’s included in your Sage Cover membership:



*         Telephone helpline - Call our experts for help with your software.

*         Email support - We can answer your questions by email too 
<https://my.sage.co.uk/contact-us/home.aspx> click here  to contact us

*         Online support - Ask Sage has thousands of answers to typical 
questions about our software. It’s available online anytime you need it.

*         Business advice – Our online business library has hundreds of 
articles offering advice on finance, people management, sales and marketing, 
managing premises, using technology and the law. There are daily business 
news updates online too.

*         HR Advice - Online advice to help you manage the people you work 
with, including practical resources like forms and templates you can use in 
your business.

*         Legislative updates – To make sure your software is up to date 
with legal changes.

*         Data repair service – We can help you if you need to fix your 
data, and if you need to do it in a hurry, you get a discount on our express 
data repair and password decoding services too.



Payment Options



If you don’t already, Paying for your Support Membership by Direct Debit* 
will ensure you don’t face service disruption at renewal. It also allows you 
to spread the cost of your Membership and better manage your cash flow. 
Alternatively, you can pay by Cheque, Card or Bank Transfer all payable on 
30 days terms



To renew today, please call our Sage Cover team on 0845 111 66 66 or email 
us at  <mailto:sagecoverrenewal@sage.com> sagecoverrenewal@sage.com.



* Available on finance or cash terms for business purposes only. Subject to 
status. Please speak to an adviser for terms and conditions.



Are you a Windows XP user?

Windows XP is no longer supported by Microsoft.  This means systems still 
using XP operating software are now vulnerable to security attacks, 
including the potential theft of personal information, computer viruses, and 
other malicious software.  To find out what this means for your business and 
your Sage software please contact us now on 0845 111 6666

For further information please visit 
<http://www.sage.co.uk/operatingsystems> www.sage.co.uk/operatingsystems



Kind Regards,









Martyn Jamieson

CFL Sales Executive, Loyalty

Sage



Office: 0845 111 6666

 <https://twitter.com/sagegroupplc> Twitter | 
<https://www.youtube.com/user/SageGroupPlc> YouTube | 
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Community

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<https://twitter.com/Sage_Summit> #SageSummit



The information contained in this email transmission may constitute 
confidential information. If you

are not the intended recipient, please take notice that reuse of the 
information is prohibited.







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may contain information that's confidential, so please delete it without 
sharing it. And if you let us know, we can try to stop it from happening 
again. Thank you.

We may monitor any emails sent or received by us, or on our behalf. If we 
do, this will be in line with relevant law and our own policies.

Sage (UK) Limited. Registered in England at North Park, Newcastle upon Tyne, 
NE13 9AA. Registered number 1045967.

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We may monitor any emails sent or received by us, or on our behalf. If we 
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Sage (UK) Limited. Registered in England at North Park, Newcastle upon Tyne, 
NE13 9AA. Registered number 1045967.

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Attention:

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We may monitor any emails sent or received by us, or on our behalf. If we 
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Sage (UK) Limited. Registered in England at North Park, Newcastle upon Tyne, 
NE13 9AA. Registered number 1045967.


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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>Yes that=E2=80=99s fine.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>When does this need to be renewed?<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;<o:p></=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Bob =
Home<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Sarah Harvey =
Limited<br>Sarah Harvey House <br>37 Chandos Street<br>Leamington =
Spa<br>Warwickshire<br>CV32 4RL<br>&nbsp;<br>Tel: +44(0) 1926 =
450545<br>Fax: +44(0) 1926 450658<br>Mobile: +44 =
(0)7887726814<br>&nbsp;<br>email: <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a></span><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></p></div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Jamieson, =
Martyn [mailto:Martyn.Jamieson@sage.com] <br><b>Sent:</b> 29 August 2017 =
11:18<br><b>To:</b> bob@sarahharvey.com<br><b>Subject:</b> RE: Sage =
Renewal: 63008284 - Sarah Harvey Ltd<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>Hi Bob, <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>Sorry for my delayed response I have just returned from =
annual leave, this year=E2=80=99s cost for your payroll renewal would =
normally be =C2=A31,074+VAT as we no longer offer the Sage Cover. This =
cover level no longer exists so our customers are being moved to Sage =
Cover Extra, we can heavily discount the =C2=A31074+VAT for you though =
as you are an existing customer. I can offer you the Sage Cover Extra =
cover at =C2=A3643.60 +VAT for the year on either a 30 day invoice or =
interest free monthly direct debit, subject to status. =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'>Best Regards, <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><div><p class=3DMsoNormal =
style=3D'text-autospace:none'><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Mart=
yn Jamieson<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'text-autospace:none'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'>CFL Loyalty =
Executive<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'text-autospace:none'><b><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#41A940'>S=
age<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'text-autospace:none'><b><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#41A940'><=
o:p>&nbsp;</o:p></span></b></p><p class=3DMsoNormal =
style=3D'text-autospace:none'><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Off=
ice: <b>0845 111 6666</b><o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'text-autospace:none'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif'><a =
href=3D"../../../../Documents/ACT"><span =
style=3D'color:windowtext'>Sage.com</span></a> | <a =
href=3D"https://twitter.com/sagegroupplc"><span =
style=3D'color:black'>Twitter</span></a><span style=3D'color:black'> | =
</span><a href=3D"https://www.instagram.com/sageofficial/"><span =
style=3D'color:windowtext'>Instagram</span></a> <span =
style=3D'color:black'>| </span><a =
href=3D"https://www.facebook.com/sage"><span =
style=3D'color:black'>Facebook</span></a><span style=3D'color:black'> | =
</span><a href=3D"http://www.youtube.com/sage"><span =
style=3D'color:black'>YouTube</span></a><span style=3D'color:black'> | =
</span><a href=3D"https://www.linkedin.com/company/sage-software"><span =
style=3D'color:black'>LinkedIn</span></a><span style=3D'color:black'> | =
<u>Community</u></span> <o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'text-autospace:none'><u><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif'><o:p><span =
style=3D'text-decoration:none'>&nbsp;</span></o:p></span></u></p><p =
class=3DMsoNormal style=3D'text-autospace:none'><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>The =
information contained in this email transmission may constitute =
confidential information. If you are not the intended recipient, please =
take notice that reuse of the information is prohibited.</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#ED1C5F'> =
</span><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00A4CF'><o=
:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p>&nbsp;</o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a> [<a =
href=3D"mailto:bob@sarahharvey.com">mailto:bob@sarahharvey.com</a>] =
<br><b>Sent:</b> 21 August 2017 15:29<br><b>To:</b> Jamieson, Martyn =
&lt;<a =
href=3D"mailto:Martyn.Jamieson@sage.com">Martyn.Jamieson@sage.com</a>&gt;=
<br><b>Cc:</b> Bob Home &lt;<a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a>&gt;<br><b>Sub=
ject:</b> Re: Sage Renewal: 63008284 - Sarah Harvey =
Ltd<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi =
martyn<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Can you =
confirm new account price for the renewal in =
October<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Many =
thanks<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;<o:p></=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;<o:p></=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>&nbsp;<o:p></=
o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Bob =
Home<br>Sarah Harvey Limited<br>Sarah Harvey House <br>37 Chandos =
Street<br>Leamington Spa<br>Warwickshire<br>CV32 4RL<br>&nbsp;<br>Tel: =
+44(0) 1926 450545<br>Fax: +44(0) 1926 450658<br>Mobile: +44 =
(0)7887726814<br>&nbsp;<br>email: <a href=3D"mailto:bob@sarahharvey.com" =
title=3D"mailto:bob@sarahharvey.com&#10;CTRL + Click to follow =
link">bob@sarahharvey.com</a><br>&nbsp;<o:p></o:p></span></p></div><div><=
div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'><o:p>&nbsp;</o=
:p></span></p></div><div><div><p class=3DMsoNormal =
style=3D'background:whitesmoke'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>From:</span></=
b><span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> <a =
href=3D"mailto:Martyn.Jamieson@sage.com" =
title=3D"mailto:Martyn.Jamieson@sage.com&#10;CTRL + Click to follow =
link">Jamieson, Martyn</a> <o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'background:whitesmoke'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>Sent:</span></=
b><span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> =
Wednesday, August 03, 2016 10:42 AM<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'background:whitesmoke'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>To:</span></b>=
<span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> <a =
href=3D"mailto:bob@sarahharvey.com" =
title=3D"mailto:bob@sarahharvey.com&#10;CTRL + Click to follow =
link">bob@sarahharvey.com</a> <o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'background:whitesmoke'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>Subject:</span=
></b><span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> =
RE: Sage Renewal: 63008284 - Sarah Harvey =
Ltd<o:p></o:p></span></p></div></div></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p></div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'>Hi Bob, <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'>As promised here=E2=80=99s a copy of the =
invoice <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'>Thanks,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Mart=
yn Jamieson<o:p></o:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'>CF=
L Sales Executive, Loyalty<o:p></o:p></span></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#41A940'>S=
age<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#41A940'><=
o:p>&nbsp;</o:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Off=
ice: 0845 111 6666<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'><a=
 href=3D"../../../../Documents/ACT"><span =
style=3D'color:#1F497D'>Sage.com</span></a> | <a =
href=3D"https://twitter.com/sagegroupplc"><span =
style=3D'color:black'>Twitter</span></a></span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> | =
</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'><a=
 href=3D"https://www.instagram.com/sageofficial/"><span =
style=3D'color:#1F497D'>Instagram</span></a> </span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>| =
</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'><a=
 href=3D"https://www.facebook.com/sage"><span =
style=3D'color:black'>Facebook</span></a></span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> | =
</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'><a=
 href=3D"http://www.youtube.com/sage"><span =
style=3D'color:black'>YouTube</span></a></span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> | =
</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'><a=
 href=3D"https://www.linkedin.com/company/sage-software"><span =
style=3D'color:black'>LinkedIn</span></a></span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> | =
<u>Community</u></span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'> =
<o:p></o:p></span></p><p class=3DMsoNormal><u><span =
style=3D'font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'><=
o:p><span =
style=3D'text-decoration:none'>&nbsp;</span></o:p></span></u></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00A4CF'><a=
 href=3D"http://www.sagesummit.com/"><span style=3D'color:#00A4CF'>Join =
us </span></a><a href=3D"https://twitter.com/Sage_Summit"><span =
style=3D'color:#00A4CF'>@Sage_Summit </span></a>July 25-28 in =
Chicago!<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00A4CF'>Th=
e world=E2=80=99s largest gathering of Small &amp; Medium =
Businesses!<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>The =
information contained in this email transmission may constitute =
confidential information. If you are not the intended recipient, please =
take notice that reuse of the information is =
prohibited.<o:p></o:p></span></p></div><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a> [<a =
href=3D"mailto:bob@sarahharvey.com">mailto:bob@sarahharvey.com</a>] =
<br><b>Sent:</b> 02 August 2016 13:42<br><b>To:</b> Jamieson, Martyn =
&lt;<a =
href=3D"mailto:Martyn.Jamieson@sage.com">Martyn.Jamieson@sage.com</a>&gt;=
<br><b>Subject:</b> Re: Sage Renewal: 63008284 - Sarah Harvey =
Ltd<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>I spoke to someone here about =
renewing my sage cover for year 2016 - 2017 and they said they would =
extend my original cover an extra two months until July =
2017.</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>I agreed to go forward with =
this but unfortunately the&nbsp;day after I suffered a minor stroke and =
have been hospitalized for the past week. I've only just managed to get =
back into work.</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>I =
understood that the renewal was =C2=A3500 and was expecting a =
confirmation email. At the time I explained I could not pay as I had no =
credit card with me and would pay the next =
day.</span><o:p></o:p></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>Was it yourself that I was =
talking with Martyn? I am now quite happy to pay the account fee if I =
can get some information and an invoice if that is possible. I can get =
this paid today.</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>You =
can now contact me if need be.</span><o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>TIA</span><o:p></o:p></p></div=
><div><p class=3DMsoNormal><span =
style=3D'font-family:"Calibri",sans-serif'>Bob</span><o:p></o:p></p></div=
><div><p class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></div><div><p =
class=3DMsoNormal><span style=3D'font-family:"Calibri",sans-serif'>Bob =
Home<br>Sarah Harvey Limited<br>Sarah Harvey House <br>37 Chandos =
Street<br>Leamington Spa<br>Warwickshire<br>CV32 4RL<br>&nbsp;<br>Tel: =
+44(0) 1926 450545<br>Fax: +44(0) 1926 450658<br>Mobile: +44 =
(0)7887726814<br>&nbsp;<br>email: <a =
href=3D"mailto:bob@sarahharvey.com">bob@sarahharvey.com</a><br>&nbsp;<o:p=
></o:p></span></p></div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'><o:p>&nbsp;</o=
:p></span></p></div><div><div><p class=3DMsoNormal =
style=3D'background:whitesmoke'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>From:</span></=
b><span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> <a =
href=3D"mailto:Martyn.Jamieson@sage.com" =
title=3D"Martyn.Jamieson@sage.com">Jamieson, Martyn</a> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal =
style=3D'background:whitesmoke'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>Sent:</span></=
b><span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> =
Monday, July 04, 2016 10:38 AM<o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'background:whitesmoke'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>To:</span></b>=
<span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> <a =
href=3D"mailto:bob@sarahharvey.com" =
title=3D"bob@sarahharvey.com">bob@sarahharvey.com</a> =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal =
style=3D'background:whitesmoke'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'>Subject:</span=
></b><span style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif'> =
Sage Renewal: 63008284 - Sarah Harvey =
Ltd<o:p></o:p></span></p></div></div></div><div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D"100%" style=3D'width:100.0%;background:white'><tr><td =
valign=3Dtop style=3D'padding:0cm 0cm 0cm 0cm'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D700 style=3D'width:525.0pt;background:white'><tr><td =
style=3D'padding:0cm 0cm 0cm 0cm'><p class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><img border=3D0 width=3D716 height=3D22 =
style=3D'width:7.4583in;height:.2333in' id=3D"Picture_x0020_3" =
src=3D"cid:image001.png@01D320CE.5B09D840" =
alt=3D"cid:image001.png@01CFCDC7.8A581C90"><o:p></o:p></p></td></tr><tr><=
td style=3D'padding:0cm 0cm 0cm 0cm'><table class=3DMsoNormalTable =
border=3D0 cellspacing=3D0 cellpadding=3D0 width=3D719 =
style=3D'width:539.25pt'><tr><td width=3D4 =
style=3D'width:3.35pt;padding:0cm 0cm 0cm 0cm'><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></td><td width=3D701 =
style=3D'width:525.7pt;padding:0cm 0cm 0cm 0cm;font-height: 1px'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D716 style=3D'width:537.05pt'><tr style=3D'height:12.6pt'><td =
width=3D716 style=3D'width:537.05pt;padding:0cm 0cm 0cm =
0cm;height:12.6pt'><p class=3DMsoNormal align=3Dright =
style=3D'text-align:right;mso-line-height-alt:.75pt'>&nbsp;<span =
style=3D'color:white'>SSBSIMY</span><o:p></o:p></p></td></tr><tr =
style=3D'height:22.55pt'><td width=3D716 =
style=3D'width:537.05pt;padding:0cm 0cm 0cm 0cm;height:22.55pt'><table =
class=3DMsoNormalTable border=3D0 cellspacing=3D0 cellpadding=3D0 =
width=3D716 style=3D'width:537.05pt'><tr style=3D'height:27.7pt'><td =
width=3D"84%" valign=3Dtop style=3D'width:84.22%;padding:0cm 0cm 0cm =
0cm;height:27.7pt'><p class=3DMsoNormal =
style=3D'mso-line-height-alt:17.25pt'><b><span =
style=3D'font-size:18.0pt;font-family:"Arial",sans-serif;color:#097F65'>S=
orry I missed you=E2=80=A6</span></b><b><span =
style=3D'font-size:16.5pt;font-family:"Arial",sans-serif;color:#097F65'><=
o:p></o:p></span></b></p></td><td width=3D"15%" =
style=3D'width:15.78%;padding:0cm 0cm 0cm 0cm;height:27.7pt'><p =
class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><img =
border=3D0 width=3D81 height=3D39 style=3D'width:.8416in;height:.4083in' =
id=3D"Picture_x0020_2" src=3D"cid:image002.jpg@01D320CE.5B09D840" =
alt=3D"cid:image002.png@01CFCDC7.8A581C90"><o:p></o:p></p></td></tr></tab=
le></td></tr><tr style=3D'height:15.15pt'><td width=3D716 =
style=3D'width:537.05pt;padding:0cm 0cm 0cm =
0cm;height:15.15pt;font-height: 1px'><p class=3DMsoNormal =
style=3D'mso-line-height-alt:.75pt'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#4A4B4C;mso=
-fareast-language:EN-US'>&nbsp;</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:white;mso-f=
areast-language:EN-US'>SSBQ</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#4A4B4C;mso=
-fareast-language:EN-US'><o:p></o:p></span></p></td></tr><tr =
style=3D'height:536.35pt'><td width=3D716 valign=3Dtop =
style=3D'width:537.05pt;padding:0cm 0cm 0cm 0cm;height:536.35pt'><p =
class=3DParagraphCopy =
style=3D'line-height:18.0pt;mso-line-height-rule:exactly'><span =
style=3D'font-size:9.0pt;color:#636466'>Morning =
Robert,<o:p></o:p></span></p><p class=3DParagraphCopy =
style=3D'line-height:18.0pt;mso-line-height-rule:exactly'><span =
style=3D'font-size:9.0pt;color:#636466'><o:p>&nbsp;</o:p></span></p><p =
class=3DParagraphCopy style=3D'line-height:normal'><span =
style=3D'font-size:9.0pt;color:#636466'>I have been trying to contact =
you today with regards to your renewal for your Sage50 Payroll Sage =
Cover membership. We recently sent you an invoice and it=E2=80=99s time =
to start thinking about renewing.<o:p></o:p></span></p><p =
class=3DParagraphCopy style=3D'line-height:normal'><span =
style=3D'font-size:9.0pt;color:#636466'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#097F65'>We=
 understand that you=E2=80=99re busy getting on with business but we =
want to ensure that we=E2=80=99re there to support you and that you =
don=E2=80=99t face any service disruption.</span></b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'><o=
:p></o:p></span></p><p class=3DParagraphCopy =
style=3D'line-height:normal'><span =
style=3D'font-size:9.0pt;color:#636466'><o:p>&nbsp;</o:p></span></p><p =
class=3DParagraphCopy style=3D'line-height:normal'><span =
style=3D'font-size:9.0pt;color:#636466'>By renewing your Sage Cover, we =
aim to provide our customers with the best possible software and =
business support and advice. That=E2=80=99s why, as a valued customer =
it=E2=80=99s important to us to ensure that you=E2=80=99re making the =
most out of the support available to you. <o:p></o:p></span></p><p =
class=3DMsoNormal =
style=3D'line-height:18.0pt;mso-line-height-rule:exactly'><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466;mso=
-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal =
style=3D'line-height:18.0pt;mso-line-height-rule:exactly'><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00795E'>He=
re=E2=80=99s just a reminder of what=E2=80=99s included in your Sage =
Cover membership:<o:p></o:p></span></b></p><p class=3DMsoNormal =
style=3D'line-height:18.0pt;mso-line-height-rule:exactly'><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00795E'><o=
:p>&nbsp;</o:p></span></b></p><p class=3DMsoNormal =
style=3D'margin-left:36.0pt;text-indent:-18.0pt;line-height:150%'><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:Symbol;color:#63646=
6'>=C2=B7</span><span lang=3DEN-US =
style=3D'font-size:7.0pt;line-height:150%;color:#636466'>&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'>Telephone helpline</span></b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'> </span><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'>- Call our experts for help with your =
software.<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:36.0pt;text-indent:-18.0pt;line-height:150%'><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:Symbol;color:#63646=
6'>=C2=B7</span><span lang=3DEN-US =
style=3D'font-size:7.0pt;line-height:150%;color:#636466'>&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'>Email support</span></b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'> </span><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'>- We can answer your questions by email too </span><span =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#097F65'><a =
href=3D"https://my.sage.co.uk/contact-us/home.aspx"><span =
style=3D'color:#097F65'>click here</span></a> </span><span =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:black'>&nbsp;</span><span =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'>to contact us</span><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'><o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:36.0pt;text-indent:-18.0pt;line-height:150%'><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:Symbol;color:#63646=
6'>=C2=B7</span><span lang=3DEN-US =
style=3D'font-size:7.0pt;line-height:150%;color:#636466'>&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'>Online support</span></b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'> </span><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'>- Ask Sage has thousands of answers to typical questions =
about our software. It=E2=80=99s available online anytime you need it. =
<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:36.0pt;text-indent:-18.0pt;line-height:150%'><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:Symbol;color:#63646=
6'>=C2=B7</span><span lang=3DEN-US =
style=3D'font-size:7.0pt;line-height:150%;color:#636466'>&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'>Business advice</span></b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'> </span><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'>=E2=80=93 Our online business library has hundreds of =
articles offering advice on finance, people management, sales and =
marketing, managing premises, using technology and the law. There are =
daily business news updates online too.<o:p></o:p></span></p><p =
class=3DMsoNormal =
style=3D'margin-left:36.0pt;text-indent:-18.0pt;line-height:150%'><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:Symbol;color:#63646=
6'>=C2=B7</span><span lang=3DEN-US =
style=3D'font-size:7.0pt;line-height:150%;color:#636466'>&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'>HR Advice</span></b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'> </span><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'>- Online advice to help you manage the people you work =
with, including practical resources like forms and templates you can use =
in your business. <o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:36.0pt;text-indent:-18.0pt;line-height:150%'><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:Symbol;color:#63646=
6'>=C2=B7</span><span lang=3DEN-US =
style=3D'font-size:7.0pt;line-height:150%;color:#636466'>&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'>Legislative updates</span></b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'> </span><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'>=E2=80=93 To make sure your software is up to date with =
legal changes.<o:p></o:p></span></p><p class=3DMsoNormal =
style=3D'margin-left:36.0pt;text-indent:-18.0pt;line-height:150%'><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:Symbol;color:#63646=
6'>=C2=B7</span><span lang=3DEN-US =
style=3D'font-size:7.0pt;line-height:150%;color:#636466'>&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'>Data repair service</span></b><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#00795E'> </span><span lang=3DEN-US =
style=3D'font-size:9.0pt;line-height:150%;font-family:"Arial",sans-serif;=
color:#636466'>=E2=80=93 We can help you if you need to fix your data, =
and if you need to do it in a hurry, you get a discount on our express =
data repair and password decoding services too. <o:p></o:p></span></p><p =
class=3DMsoNormal><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#097F65'><o=
:p>&nbsp;</o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#097F65'>Pa=
yment Options<o:p></o:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'><o=
:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'>If=
 you don=E2=80=99t already, Paying for your Support Membership by Direct =
Debit* will ensure you don=E2=80=99t face service disruption at renewal. =
It also allows you to spread the cost of your Membership and better =
manage your cash flow. Alternatively, you can pay by Cheque, Card or =
Bank Transfer all payable on 30 days terms<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'><o=
:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'>To=
 renew today, please call our Sage Cover team on 0845 111 66 66 or email =
us at </span><a href=3D"mailto:sagecoverrenewal@sage.com"><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#097F65'>sa=
gecoverrenewal@sage.com</span></a><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#097F65'>. =
</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'><o=
:p></o:p></span></p><p class=3DMsoNormal><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'><o=
:p>&nbsp;</o:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'>* =
Available on finance or cash terms for business purposes only. Subject =
to status. Please speak to an adviser for terms and =
conditions.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'><o=
:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><b><u><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00795E'>Ar=
e you a Windows XP user?<o:p></o:p></span></u></b></p><p =
class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'>Wi=
ndows XP is no longer supported by Microsoft.&nbsp; This means systems =
still using XP operating software are now vulnerable to security =
attacks, including the potential theft of personal information, computer =
viruses, and other malicious software. &nbsp;To find out what this means =
for your business and your Sage software please contact us now on 0845 =
111 6666<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'>Fo=
r further information please visit </span><a =
href=3D"http://www.sage.co.uk/operatingsystems"><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00795E'>ww=
w.sage.co.uk/operatingsystems</span></a><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00795E'><o=
:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'><o=
:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#636466'>Ki=
nd Regards,</span><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#4A4B4C;mso=
-fareast-language:EN-US'><o:p></o:p></span></p></td></tr></table></td><td=
 width=3D14 style=3D'width:10.2pt;padding:0cm 0cm 0cm 0cm'><p =
class=3DMsoNormal>&nbsp;<o:p></o:p></p></td></tr></table></td></tr></tabl=
e></td></tr></table><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><div><p =
class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Mart=
yn Jamieson<o:p></o:p></span></b></p><p class=3DMsoNormal><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>CFL =
Sales Executive, Loyalty</span><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#41A940'> =
<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#41A940'>S=
age<o:p></o:p></span></b></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Offi=
ce: 0845 111 6666<o:p></o:p></span></p><p class=3DMsoNormal><span =
lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'><a =
href=3D"https://twitter.com/sagegroupplc"><span =
style=3D'color:black'>Twitter&nbsp;</span></a>|&nbsp;<a =
href=3D"https://www.youtube.com/user/SageGroupPlc"><span =
style=3D'color:black'>YouTube&nbsp;</span></a>|&nbsp;<a =
href=3D"https://www.linkedin.com/company/sage-software"><span =
style=3D'color:black'>LinkedIn&nbsp;</span></a>|&nbsp;<a =
href=3D"https://www.facebook.com/sage"><span =
style=3D'color:black'>Facebook&nbsp;</span></a>|&nbsp;<a =
href=3D"http://sagecity.na.sage.com/"><span =
style=3D'color:black'>Community</span></a><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00A4CF'>Br=
illiant entrepreneurs. Celebrity speakers. And =
you.<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#00A4CF'>Se=
e you at<b> <a href=3D"http://www.sagesummit.com/"><span =
style=3D'color:#00A4CF'>Sage Summit</span></a></b> this July in Chicago! =
<b><a href=3D"https://twitter.com/Sage_Summit"><span =
style=3D'color:#00A4CF'>#SageSummit</span></a><o:p></o:p></b></span></p><=
p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:black'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>The =
information contained in this email transmission may constitute =
confidential information. If you<o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-US =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>are =
not the intended recipient, please take notice that reuse of the =
information is prohibited.</span><span lang=3DEN-US =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:#1F497D'><o=
:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'=
><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;=
mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-US'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal>If you've received this email by mistake, we're sorry =
for bothering you. It may contain information that's confidential, so =
please delete it without sharing it. And if you let us know, we can try =
to stop it from happening again. Thank you. <o:p></o:p></p><p>We may =
monitor any emails sent or received by us, or on our behalf. If we do, =
this will be in line with relevant law and our own policies. =
<o:p></o:p></p><p>Sage (UK) Limited. Registered in England at North =
Park, Newcastle upon Tyne, NE13 9AA. Registered number =
1045967.<o:p></o:p></p><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><hr size=3D2 width=3D"100%" =
align=3Dcenter></div><div><p class=3DMsoNormal><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#AD1818'>At=
tention:<o:p></o:p></span></b></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#AD1818'>Th=
is email has arrived from the internet. =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#404040'>Pl=
ease use caution when opening attachments. Please follow all appropriate =
security policies when opening any email from a non-trusted source. If =
you feel this message is suspect please contact your local security =
representative or Help Desk for review.<o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>If you've =
received this email by mistake, we're sorry for bothering you. It may =
contain information that's confidential, so please delete it without =
sharing it. And if you let us know, we can try to stop it from happening =
again. Thank you. <o:p></o:p></span></p><p>We may monitor any emails =
sent or received by us, or on our behalf. If we do, this will be in line =
with relevant law and our own policies. <o:p></o:p></p><p>Sage (UK) =
Limited. Registered in England at North Park, Newcastle upon Tyne, NE13 =
9AA. Registered number 1045967.<o:p></o:p></p><div class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><hr size=3D2 =
width=3D"100%" align=3Dcenter></span></div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#AD1818'>At=
tention:<o:p></o:p></span></b></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#AD1818'>Th=
is email has arrived from the internet. =
<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:9.0pt;font-family:"Arial",sans-serif;color:#404040'>Pl=
ease use caution when opening attachments. Please follow all appropriate =
security policies when opening any email from a non-trusted source. If =
you feel this message is suspect please contact your local security =
representative or Help Desk for review.<o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>If you've =
received this email by mistake, we're sorry for bothering you. It may =
contain information that's confidential, so please delete it without =
sharing it. And if you let us know, we can try to stop it from happening =
again. Thank you. <o:p></o:p></span></p><p>We may monitor any emails =
sent or received by us, or on our behalf. If we do, this will be in line =
with relevant law and our own policies. <o:p></o:p></p><p>Sage (UK) =
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