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Reply-To: "Customer Care" <customercare@garolla.co.uk>
From: "Garolla Electric Garage Doors" <NoReply@garolla.co.uk>
To: <bob@sarahharvey.com>
Subject: Your Case Has Been Logged
Date: Thu, 28 May 2026 16:13:34 +0100
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Enquiry Received
<https://garolla.co.uk>
<https://assets.unlayer.com/projects/136503/1716196157090-Screenshot%20202
4-05-20%20100853.png>
Your case has been logged
Thank you for contacting Garolla customer care. We want to let you know
that your case has been successfully logged in our system.
Case Number:FSSC - ORD-18033-W8N7L8
Postcode: CV8 3HA
Date Logged: 28/05/2026
Our team is currently reviewing the details of your inquiry and will get
back to you as soon as possible. We aim to provide a response within five
working days.
In the meantime, if you have any additional information that may help us
resolve your issue more efficiently, please feel free to reply to this
email.
Thank you for your patience.
Garolla
<https://assets.unlayer.com/projects/136503/1747990854580-4e3b5014-ca0f-f0
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<mailto:customercare@garolla.co.uk> CUSTOMERCARE@GAROLLA.CO.UK
<tel:+448009558017> 0800 955 8017
Garolla Holdings Limited
Unit 9, Velocity Point
Castleton Road
Leeds
LS12 2EL
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<!--<![endif]-->
<table style=3D"font-family:'Montserrat',sans-serif;" =
role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
border=3D"0">
<tbody>
<tr>
<td class=3D"v-container-padding-padding" =
style=3D"overflow-wrap:break-word;word-break:break-word;padding:10px;font=
-family:'Montserrat',sans-serif;" align=3D"left">
<table role=3D"presentation" width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0">
<tbody>
<tr>
<td class=3D"v-text-align" style=3D"padding-right: 0px;padding-left: =
0px;" align=3D"center">
<img align=3D"center" border=3D"0" alt=3D"Garolla Titan roller garage =
door" title=3D"Garolla Titan roller garage door" style=3D"outline: =
none;text-decoration: none;-ms-interpolation-mode: bicubic;clear: =
both;display: inline-block !important;border: none;height: auto;float: =
none;width: 100%;max-width: 575px;" width=3D"575" =
src=3D"https://assets.unlayer.com/projects/136503/1716196157090-Screensho=
t%202024-05-20%20100853.png">
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<table id=3D"u_content_heading_2" =
style=3D"font-family:'Montserrat',sans-serif;" role=3D"presentation" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" border=3D"0">
<tbody>
<tr>
<td class=3D"v-container-padding-padding" =
style=3D"overflow-wrap:break-word;word-break:break-word;padding:10px;font=
-family:'Montserrat',sans-serif;" align=3D"left">
<!--[if mso]><table role=3D"presentation" =
width=3D"100%"><tr><td><![endif]-->
<h1 class=3D"v-text-align v-line-height v-font-size" style=3D"margin: =
0px; color: #000000; line-height: 100%; text-align: center; word-wrap: =
break-word; font-family: 'Montserrat',sans-serif; font-size: 27px; =
font-weight: 400;">
<span><span><span><span><span><span style=3D"line-height: 37px;"><span =
style=3D"line-height: 37px;"><span style=3D"line-height: 37px;"><span =
style=3D"line-height: 37px;"><span style=3D"line-height: 37px;"><span =
style=3D"line-height: 37px;"><span style=3D"line-height: 37px;"><span =
style=3D"line-height: 37px;"><strong>Your
case has been logged</strong></span></span> =
</span></span></span></span></span></span></span></span></span></span></s=
pan></h1>
<!--[if mso]></td></tr></table><![endif]--></td>
</tr>
</tbody>
</table>
<table id=3D"u_content_text_12" =
style=3D"font-family:'Montserrat',sans-serif;" role=3D"presentation" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" border=3D"0">
<tbody>
<tr>
<td class=3D"v-container-padding-padding" =
style=3D"overflow-wrap:break-word;word-break:break-word;padding:10px =
10px 5px;font-family:'Montserrat',sans-serif;" align=3D"left">
<div class=3D"v-text-align v-line-height v-font-size" =
style=3D"font-size: 16px; color: #000000; line-height: 140%; text-align: =
center; word-wrap: break-word;">
<p data-end=3D"358" data-start=3D"217" style=3D"line-height: 140%; =
margin: 0px;">Thank you for contacting Garolla customer care. We want to =
let you know that your case has been successfully logged in our =
system.</p>
<p data-end=3D"358" data-start=3D"217" style=3D"line-height: 140%; =
margin: 0px;"> </p>
<p data-end=3D"484" data-start=3D"360" style=3D"line-height: 140%; =
margin: 0px;"><strong data-end=3D"376" data-start=3D"360">Case =
Number:</strong>FSSC - ORD-18033-W8N7L8</p>
<p data-end=3D"484" data-start=3D"360" style=3D"line-height: 140%; =
margin: 0px;"><strong>Postcode:</strong> CV8 3HA<br data-end=3D"400" =
data-start=3D"397">
<strong data-end=3D"416" data-start=3D"400">Date Logged:</strong> =
28/05/2026</p>
<p data-end=3D"484" data-start=3D"360" style=3D"line-height: 140%; =
margin: 0px;"> </p>
<p data-end=3D"683" data-start=3D"486" style=3D"line-height: 140%; =
margin: 0px;">Our team is currently reviewing the details of your =
inquiry and will get back to you as soon as possible. We aim to provide =
a response within five working days.</p>
<p data-end=3D"683" data-start=3D"486" style=3D"line-height: 140%; =
margin: 0px;"> </p>
<p data-end=3D"835" data-start=3D"685" style=3D"line-height: 140%; =
margin: 0px;">In the meantime, if you have any additional information =
that may help us resolve your issue more efficiently, please feel free =
to reply to this email.</p>
<p data-end=3D"835" data-start=3D"685" style=3D"line-height: 140%; =
margin: 0px;"> </p>
<p data-end=3D"865" data-start=3D"837" style=3D"line-height: 140%; =
margin: 0px;">Thank you for your patience.</p>
<p data-end=3D"987" data-start=3D"867" style=3D"line-height: 140%; =
margin: 0px;">Garolla</p>
<p data-end=3D"987" data-start=3D"867" style=3D"line-height: 140%; =
margin: 0px;"> </p>
</div>
</td>
</tr>
</tbody>
</table>
<!--[if (!mso)&(!IE)]><!--></div>
<!--<![endif]--></div>
</div>
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(mso)|(IE)]></tr></table></td></tr></table><![endif]--></div>
</div>
</div>
<div class=3D"u-row-container" style=3D"padding: 0px;background-color: =
transparent">
<div class=3D"u-row" style=3D"margin: 0 auto;min-width: 320px;max-width: =
595px;overflow-wrap: break-word;word-wrap: break-word;word-break: =
break-word;background-color: transparent;">
<div style=3D"border-collapse: collapse;display: table;width: =
100%;height: 100%;background-color: transparent;">
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cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr><td =
style=3D"padding: 0px;background-color: transparent;" =
align=3D"center"><table role=3D"presentation" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" style=3D"width:595px;"><tr =
style=3D"background-color: transparent;"><![endif]--><!--[if =
(mso)|(IE)]><td align=3D"center" width=3D"595" style=3D"width: =
595px;padding: 0px;border-top: 0px solid transparent;border-left: 0px =
solid transparent;border-right: 0px solid transparent;border-bottom: 0px =
solid transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;" valign=3D"top"><![endif]-->
<div class=3D"u-col u-col-100" style=3D"max-width: 320px;min-width: =
595px;display: table-cell;vertical-align: top;">
<div style=3D"height: 100%;width: 100% !important;border-radius: =
0px;-webkit-border-radius: 0px; -moz-border-radius: 0px;">
<!--[if (!mso)&(!IE)]><!-->
<div style=3D"box-sizing: border-box; height: 100%; padding: =
0px;border-top: 0px solid transparent;border-left: 0px solid =
transparent;border-right: 0px solid transparent;border-bottom: 0px solid =
transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;">
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<table style=3D"font-family:'Montserrat',sans-serif;" =
role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
border=3D"0">
<tbody>
<tr>
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style=3D"overflow-wrap:break-word;word-break:break-word;padding:0px;font-=
family:'Montserrat',sans-serif;" align=3D"left">
<table role=3D"presentation" aria-label=3D"divider" height=3D"0px" =
align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
width=3D"100%" style=3D"border-collapse: collapse;table-layout: =
fixed;border-spacing: 0;mso-table-lspace: 0pt;mso-table-rspace: =
0pt;vertical-align: top;border-top: 3px solid =
#000000;-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%">
<tbody>
<tr style=3D"vertical-align: top">
<td style=3D"word-break: break-word;border-collapse: collapse =
!important;vertical-align: top;font-size: 0px;line-height: =
0px;mso-line-height-rule: exactly;-ms-text-size-adjust: =
100%;-webkit-text-size-adjust: 100%">
<span> </span> </td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
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(mso)|(IE)]></tr></table></td></tr></table><![endif]--></div>
</div>
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<div class=3D"u-row-container" style=3D"padding: 0px;background-color: =
transparent">
<div class=3D"u-row" style=3D"margin: 0 auto;min-width: 320px;max-width: =
595px;overflow-wrap: break-word;word-wrap: break-word;word-break: =
break-word;background-color: transparent;">
<div style=3D"border-collapse: collapse;display: table;width: =
100%;height: 100%;background-color: transparent;">
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cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr><td =
style=3D"padding: 0px;background-color: transparent;" =
align=3D"center"><table role=3D"presentation" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" style=3D"width:595px;"><tr =
style=3D"background-color: transparent;"><![endif]--><!--[if =
(mso)|(IE)]><td align=3D"center" width=3D"595" =
style=3D"background-color: #000000;width: 595px;padding: 0px;border-top: =
0px solid transparent;border-left: 0px solid transparent;border-right: =
0px solid transparent;border-bottom: 0px solid =
transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;" valign=3D"top"><![endif]-->
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595px;display: table-cell;vertical-align: top;">
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!important;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;">
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<div style=3D"box-sizing: border-box; height: 100%; padding: =
0px;border-top: 0px solid transparent;border-left: 0px solid =
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transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;">
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<td class=3D"v-text-align" style=3D"padding-right: 0px;padding-left: =
0px;" align=3D"center">
<img align=3D"center" border=3D"0" alt=3D"" title=3D"" style=3D"outline: =
none;text-decoration: none;-ms-interpolation-mode: bicubic;clear: =
both;display: inline-block !important;border: none;height: auto;float: =
none;width: 65%;max-width: 373.75px;" width=3D"373.75" =
src=3D"https://assets.unlayer.com/projects/136503/1747990854580-4e3b5014-=
ca0f-f011-998a-7c1e5265e70d.png?w=3D747.5px">
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
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(mso)|(IE)]></tr></table></td></tr></table><![endif]--></div>
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<div class=3D"u-row-container hide-mobile" style=3D"padding: =
0px;background-color: transparent">
<div class=3D"u-row" style=3D"margin: 0 auto;min-width: 320px;max-width: =
595px;overflow-wrap: break-word;word-wrap: break-word;word-break: =
break-word;background-color: transparent;">
<div style=3D"border-collapse: collapse;display: table;width: =
100%;height: 100%;background-color: transparent;">
<!--[if (mso)|(IE)]><table role=3D"presentation" width=3D"100%" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr><td =
style=3D"padding: 0px;background-color: transparent;" =
align=3D"center"><table role=3D"presentation" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" style=3D"width:595px;"><tr =
style=3D"background-color: transparent;"><![endif]--><!--[if =
(mso)|(IE)]><td align=3D"center" width=3D"297" =
style=3D"background-color: #000000;width: 297px;padding: 0px;border-top: =
0px solid transparent;border-left: 0px solid transparent;border-right: =
0px solid transparent;border-bottom: 0px solid =
transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;" valign=3D"top"><![endif]-->
<div class=3D"u-col u-col-50" style=3D"max-width: 320px;min-width: =
297.5px;display: table-cell;vertical-align: top;">
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!important;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;">
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<div style=3D"box-sizing: border-box; height: 100%; padding: =
0px;border-top: 0px solid transparent;border-left: 0px solid =
transparent;border-right: 0px solid transparent;border-bottom: 0px solid =
transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;">
<!--<![endif]-->
<table style=3D"font-family:'Montserrat',sans-serif;" =
role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" =
border=3D"0">
<tbody>
<tr>
<td class=3D"v-container-padding-padding" =
style=3D"overflow-wrap:break-word;word-break:break-word;padding:10px;font=
-family:'Montserrat',sans-serif;" align=3D"left">
<div class=3D"v-text-align v-line-height v-font-size" =
style=3D"font-size: 14px; font-weight: 700; line-height: 140%; =
text-align: center; word-wrap: break-word;">
<p style=3D"line-height: 140%; margin: 0px;"><span =
style=3D"text-decoration: underline; line-height: 19.6px;"><span =
style=3D"color: rgb(255, 255, 255); line-height: 19.6px; =
text-decoration: underline;"><a style=3D"color: #ffffff; =
text-decoration: underline;" target=3D"_blank" =
href=3D"mailto:customercare@garolla.co.uk" =
rel=3D"noopener"><strong>CUSTOMERCARE@GAROLLA.CO.UK</strong></a></span></=
span>
</p>
</div>
</td>
</tr>
</tbody>
</table>
<!--[if (!mso)&(!IE)]><!--></div>
<!--<![endif]--></div>
</div>
<!--[if (mso)|(IE)]></td><![endif]--><!--[if (mso)|(IE)]><td =
align=3D"center" width=3D"296" style=3D"background-color: #000000;width: =
296px;padding: 0px;border-top: 0px solid transparent;border-left: 1px =
solid #000000;border-right: 0px solid transparent;border-bottom: 0px =
solid transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;" valign=3D"top"><![endif]-->
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297.5px;display: table-cell;vertical-align: top;">
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!important;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;">
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<div style=3D"box-sizing: border-box; height: 100%; padding: =
0px;border-top: 0px solid transparent;border-left: 1px solid =
#000000;border-right: 0px solid transparent;border-bottom: 0px solid =
transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;">
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<tbody>
<tr>
<td class=3D"v-container-padding-padding" =
style=3D"overflow-wrap:break-word;word-break:break-word;padding:10px;font=
-family:'Montserrat',sans-serif;" align=3D"left">
<div class=3D"v-text-align v-line-height v-font-size" =
style=3D"font-size: 14px; font-weight: 700; color: #000000; line-height: =
140%; text-align: center; word-wrap: break-word;">
<p style=3D"line-height: 140%; margin: 0px;"><a target=3D"_blank" =
href=3D"tel:+448009558017" rel=3D"noopener"><span style=3D"color: =
#ffffff;"><u>0800 955 8017</u></span></a></p>
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<div class=3D"u-row-container" style=3D"padding: 0px;background-color: =
transparent">
<div class=3D"u-row" style=3D"margin: 0 auto;min-width: 320px;max-width: =
595px;overflow-wrap: break-word;word-wrap: break-word;word-break: =
break-word;background-color: #9ece92;">
<div style=3D"border-collapse: collapse;display: table;width: =
100%;height: 100%;background-color: transparent;">
<!--[if (mso)|(IE)]><table role=3D"presentation" width=3D"100%" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0"><tr><td =
style=3D"padding: 0px;background-color: transparent;" =
align=3D"center"><table role=3D"presentation" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" style=3D"width:595px;"><tr =
style=3D"background-color: #9ece92;"><![endif]--><!--[if (mso)|(IE)]><td =
align=3D"center" width=3D"595" style=3D"background-color: #000000;width: =
595px;padding: 0px;border-top: 0px solid transparent;border-left: 0px =
solid transparent;border-right: 0px solid transparent;border-bottom: 0px =
solid transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;" valign=3D"top"><![endif]-->
<div class=3D"u-col u-col-100" style=3D"max-width: 320px;min-width: =
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!important;border-radius: 0px;-webkit-border-radius: 0px; =
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transparent;border-radius: 0px;-webkit-border-radius: 0px; =
-moz-border-radius: 0px;">
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<table id=3D"u_content_text_18" =
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<tbody>
<tr>
<td class=3D"v-container-padding-padding" =
style=3D"overflow-wrap:break-word;word-break:break-word;padding:0px;font-=
family:'Montserrat',sans-serif;" align=3D"left">
<div class=3D"v-text-align v-line-height v-font-size" =
style=3D"font-size: 14px; color: #000000; line-height: 140%; text-align: =
center; word-wrap: break-word;">
<p style=3D"line-height: 140%; margin: 0px;"><span =
data-olk-copy-source=3D"MessageBody" style=3D"line-height: 19.6px; =
color: rgb(255, 255, 255);">Garolla Holdings Limited</span></p>
<p style=3D"line-height: 140%; margin: 0px;"><span =
data-olk-copy-source=3D"MessageBody" style=3D"line-height: 19.6px; =
color: rgb(255, 255, 255);">Unit 9, Velocity Point</span></p>
<p style=3D"line-height: 140%; margin: 0px;"><span =
data-olk-copy-source=3D"MessageBody" style=3D"line-height: 19.6px; =
color: rgb(255, 255, 255);">Castleton Road</span></p>
<p style=3D"line-height: 140%; margin: 0px;"><span =
data-olk-copy-source=3D"MessageBody" style=3D"line-height: 19.6px; =
color: rgb(255, 255, 255);">Leeds</span></p>
<p style=3D"line-height: 140%; margin: 0px;"><span =
data-olk-copy-source=3D"MessageBody" style=3D"line-height: 19.6px; =
color: rgb(255, 255, 255);">LS12 2EL</span></p>
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