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Reply-To: "Lloyds Bank" <autoresponse@lloydsbank.co.uk>
From: "Lloyds Bank" <info@emails.lloydsbank.com>
To: <bob@sarahharvey.com>
Subject: Robert, Lloyds Premier is replacing 360.
Date: Wed, 23 Apr 2025 10:06:01 +0100
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<https://link.emails.lloydsbanking.com/e/FooterImages/FooterImage1?elq=0126aca0a43c4e7da44ab1448b496f51&siteid=794418472>
Here’s what you need to know.
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7B30e7cef2-9ac7-40fb-bd53-1a69b0c3f299%7D_header_icon_DM.png>
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We'll always include your name, Mr Home, and the last four digits of an
account you have with us 4446, so you know our emails are genuine.
<https://www.lloydsbank.com?elqTrackId=e62b7f60fbb9425b82ea74178b9c0737&elq=0126aca0a43c4e7da44ab1448b496f51&elqaid=14443&elqat=1&elqCampaignId=2312&elqak=8AF5A732C45F7CD6E6CB12A180FAE26759022910640BBD8B75A92DA3B810A9B00757>
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Lloyds 360 is changing
A new Lloyds Premier
account is on its way
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7B409255e5-555e-4c26-9319-5de5e30c6540%7D_1e-woman-on-boat-desktop-600px-2x.png>
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Hi Mr Home,
We’re launching Lloyds Premier soon – a brand new current account which
replaces Lloyds 360. It comes with many of the 360 benefits plus brilliant
new features.
You'll be able to find out more through the app or on our website when
Lloyds Premier launches. And we’ll be in touch if we think it could be a
good fit for you.
Eligibility criteria applies.
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7Bf6c8bbc8-18eb-4184-9bf1-b68acff41675%7D_3c-orange-star-128px-2x.png>
What happens next?
We’ll make changes to Lloyds 360 on 30 April.
There’s nothing you need to do. Your account details and products will stay
the same.
You’ll continue to have access to our app and the great money management
features available.
<https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBankingGroup/%7B0aaa17b0-0623-4921-8beb-2ab70845f489%7D_4b-two-women-on-hammock-desktop-1200px-2x.png>
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What if I have questions?
You can find out more and read some frequently asked questions here
<https://www.lloydsbank.com/lloyds360.html?utm_source=direct-marketing&utm_medium=email&utm_campaign=360ischanging&utm_content=Here&utm_id=45748&elqTrackId=10141e09caab4d9d9d9f3d92f3ff88cb&elq=0126aca0a43c4e7da44ab1448b496f51&elqaid=14443&elqat=1&elqCampaignId=2312&elqak=8AF518A27903A73103617D9F51747E8D0BE42910640BBD8B75A92DA3B810A9B00757>
.
Find out more
<https://www.lloydsbank.com/lloyds360.html?utm_source=direct-marketing&utm_medium=email&utm_campaign=360ischanging&utm_content=Find_out_more&utm_id=45748&elqTrackId=5aaf99ae51e64bf798c0a8eed63ff999&elq=0126aca0a43c4e7da44ab1448b496f51&elqaid=14443&elqat=1&elqCampaignId=2312&elqak=8AF51F19A7A01CCBDB219BBC0BF7FD46D1CE2910640BBD8B75A92DA3B810A9B00757>
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Contact Us |
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Privacy Policy |
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Email Security
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We send communications like this for legal reasons, to help you make the
most of your accounts, or to let you know about changes to your accounts or
services.
Email address book - add us to make sure you get our emails.
How we use your information - review our privacy policy
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information from your device such as when they are opened. For more
information, please read our Cookies Policy
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.
Contact Us
Call us on: 0345 878 0036.
From outside the UK: 0113 292 0255.
Lines are open from 8am – 8pm
We do all we can to resolve any problems you have. If you want to make a
complaint, visit a branch or learn more online on our complaints page
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. We'll confirm who will be dealing with your complaint. If we can’t resolve
things immediately, we’ll let you know what the next steps are.
Provided you've tried to resolve things with us first, if you're still
unhappy, you can ask the Financial Ombudsman Service to help. We can provide
information on how to do this if you need it.
Accessibility
Calls and online sessions may be monitored and recorded. Not all Telephone
Banking services are available 24 hours a day, seven days a week.
If you need this communication in another format, such as large print,
Braille or audio CD, please contact us.
You can call us using Relay UK if you have a hearing or speech impairment.
There's more information on the Relay UK
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help pages.
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services are also available if you’re Deaf and use British Sign Language.
If you need support due to a disability please get in touch.
Security Information
What to expect from our emails
We will:
• Always include your name and the last four digits of an account you have
with us.
• Sometimes include links to more information to help you.
• Sometimes send you links to our secure app, to take you straight to the
information you need.
We will never:
• Send you to a web page that asks for your log in, personal or banking
details.
If you're not sure that an email is from us:
• Forward it to emailscams@lloydsbanking.com
<mailto:emailscams@lloydsbanking.com> and then delete it.
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Online banking.
We have lots of information to keep you and your money safe on our website.
Just visit our Fraud Hub
<https://www.lloydsbank.com/help-guidance/protecting-yourself-from-fraud.html?elqTrackId=7805b7a71338494b8fe7dafc3fb90388&elq=0126aca0a43c4e7da44ab1448b496f51&elqaid=14443&elqat=1&elqCampaignId=2312&elqak=8AF5FEF19D1AFE8F26DCA085CDCDFFE195BC2910640BBD8B75A92DA3B810A9B00757>
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Our app is available to customers with a UK personal account and valid
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conditions
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apply.
Lloyds and Lloyds Bank are trading names of Lloyds Bank plc. Registered
Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales
no. 2065 Lloyds Bank plc is authorised by the Prudential Regulation
Authority and regulated by the Financial Conduct Authority and the
Prudential Regulation Authority under registration number 119278.
This information is correct as of April 2025 and is relevant to Lloyds Bank
plc products and services only.
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*{-ms-overflow-y:hidden!important;-ms-overflow-x:hidden!important}
.y_bsbb{box-sizing:border-box !important}
}
@media (prefers-color-scheme: dark) {
.d_lightText {color: #fffffe !important;-webkit-text-fill-color: =
#fffffe !important}
.d_darkText {color: #000001 !important;-webkit-text-fill-color: =
#000001 !important}
}
/* Outlook.com dark mode overrides */
[data-ogsc] .d_lightText{color:#fffffe !important; =
-webkit-text-fill-color: #fffffe !important}
[data-ogsc] .d_darkText{color:#000001 !important; =
-webkit-text-fill-color: #000001 !important}
[data-ogsb] .cta_ghost{border:1px solid #FFFFFE !important; color: =
#FFFFFE !important}
[data-ogsb] .darkmode_img {display: block !important}
[data-ogsb] .lightmode_img {display: none !important}
</style>
<style>
/* Gmail Dark Mode overrides */
@media only screen and (max-width:480px) {
u ~ div .g_blend_screen {background:#000; mix-blend-mode:screen}
u ~ div .g_blend_difference {background:#000; =
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u ~ div .m_footerButton_last {border-bottom: none !important}
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<style>
.keep-white {
mso-style-textfill-type:gradient;
mso-style-textfill-fill-gradientfill-stoplist:"0 \#FFFFFF 0 =
100000\,100000 \#FFFFFF 0 100000";
color:#000000 !important;
}
.keep-black {
mso-style-textfill-type:gradient;
mso-style-textfill-fill-gradientfill-stoplist:"0 \#000000 1 =
100000\,99000 \#000000 1 100000";
color:#ffffff !important;
}
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<![endif]-->
<!--[if gte mso 9]>
<style type=3D"text/css">
v\:* { behavior: url(#default#VML); display:inline-block}
o\:* { behavior: url(#default#VML); }
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<xml>
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<xml>
<w:WordDocument xmlns:w=3D"urn:schemas-microsoft-com:office:word">
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<![endif]-->
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/* Outlook 2016 Height/Pagebreak Fix */
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<![endif]-->
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<!-- Lloyds FONT DECLARATION - 'GUL and GUS' -->
<link =
href=3D"https://image.emails.lloydsbanking.com/Web/LloydsBankingGroup/{a7=
27e539-e23d-4078-b0a5-6242fada62ff}_LB_budapest_base64_fonts.css" =
rel=3D"stylesheet">
<style>
/* FOR HEADINGS ONLY*/
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</style>
<!--KINETIC ENABLER-->
<link =
href=3D"https://image.emails.lloydsbank.com/Web/LloydsBankingGroup/{25e5c=
e9f-a6f3-4598-ba36-5ca1b7341d8f}_kinetic_enabler.css" =
rel=3D"stylesheet">
<!--<![endif]-->
</head>
<body class=3D"m_w100pc f_GUS_R body" id=3D"body" bottommargin=3D"0" =
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none; padding:0px; margin: 0px; text-align:center; font-size: 0px; =
line-height: 0; font-family: arial,helvetica,sans-serif; =
background-color:#f1f1f1; position:relative"><img =
src=3D'https://link.emails.lloydsbanking.com/e/FooterImages/FooterImage1?=
elq=3D0126aca0a43c4e7da44ab1448b496f51&siteid=3D794418472' alt=3D"" =
border=3D0 width=3D1px height=3D1px style=3D'display:block;'>
<div style=3D"width:100%; height:100%; background-color:#f1f1f1; =
overflow:visible; font-size:0; line-height:0" class=3D"">
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style=3D"margin:auto; width:600px; background-color:#024731">
<tr>
<td class=3D"m_w100pc f_GUS_B" align=3D"left" style=3D"padding:16px; =
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font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:16px; font-weight:bold">
Here=E2=80=99s what you need to know.
</td>
</tr>
<tr>
<td align=3D"left" style=3D"padding:16px; font-size:0; =
line-height:0">
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" style=3D"margin:auto">
<tr>
<td width=3D"24" style=3D"padding-right: 8px">
<div class=3D"darkmode_img" style=3D"mso-hide:all; =
display:none">
<img class=3D"darkmode_img" alt=3D"image" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B30e7cef2-9ac7-40fb-bd53-1a69b0c3f299%7D_header_icon_DM.png" =
width=3D"24" style=3D"width: 24px; min-width:24px; height:auto; =
mso-hide:all; display:none; margin:0 auto">
</div>
<img class=3D"lightmode_img" alt=3D"image" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7Bf565ab22-da75-4951-8537-1cf33ff70358%7D_header_icon_fill_024=
731.png" width=3D"24" style=3D"width: 24px; min-width:24px; =
height:auto">
</td>
<td class=3D"f_GUS_R m_w100pc" align=3D"left" =
style=3D"color:#fffffe; font-family:arial,helvetica,sans-serif; =
font-size:12px; line-height:16px">
We'll always include your name, Mr Home, and the last four =
digits of an account you have with us 4446, so you know our emails are =
genuine.
</td>
</tr>
</table>
</td>
</tr>
</table>
=20
=20
=20
=20
=20
=20
=20
=20
<!-- [1e] Hero (Mass Affluent - Lloyds 360) - primary 50:50 layout - =
h1 with subheading (no CTA)- calm green background -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#C7FFC6" =
style=3D"margin:auto; background-color:#C7FFC6; width:600px">
<tr>
<td valign=3D"middle" style=3D"font-size:0; line-height:0">
<!--[if mso | ie]><table width=3D"100%" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0"><tr><td valign=3D"top"><![endif]-->
<div class=3D"m_w100pc m_fnone" style=3D"display:inline-block; =
width:50%; vertical-align:top">
<table class=3D"m_w100pc m_mauto m_fnone m_hauto" align=3D"left" =
width=3D"298" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" =
style=3D"width:298px">
<tr>
<td class=3D"m_hauto m_pb16" height=3D"376" =
style=3D"padding:32px">
<table class=3D"m_w100pc" align=3D"left" cellpadding=3D"0" =
cellspacing=3D"0" border=3D"0" width=3D"236" valign=3D"top" =
style=3D"width:236px; vertical-align:top">
<tr>
<td align=3D"left" valign=3D"middle" height=3D"48" =
style=3D"padding-bottom:32px">
<div class=3D"darkmode_img" style=3D"mso-hide:all; =
display:none">
<a =
href=3D"https://www.lloydsbank.com?elqTrackId=3De62b7f60fbb9425b82ea74178=
b9c0737&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D1&e=
lqCampaignId=3D2312&elqak=3D8AF5A732C45F7CD6E6CB12A180FAE26759022910640BB=
D8B75A92DA3B810A9B00757" target=3D"_blank" title=3D"Lloyds Bank">
<img class=3D"darkmode_img" alt=3D"Lloyds Bank Logo" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B0be62af5-90dd-46d2-8543-ca0eff2183c8%7D_LB_Logo_Horse_Mark_D=
M.png" width=3D"48" style=3D"width: 48px; height: auto; mso-hide:all; =
display:none; font-size:12px; line-height:16px; color:#000001; =
font-family:arial,helvetica,sans-serif">
</a>
</div>
<a =
href=3D"https://www.lloydsbank.com?elqTrackId=3Dfbfd0c62eb554d74b6f907d46=
ddecfb8&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D1&e=
lqCampaignId=3D2312&elqak=3D8AF5FC901E0E983E6529CEF25457A5006FDF2910640BB=
D8B75A92DA3B810A9B00757" target=3D"_blank" title=3D"Lloyds Bank">
<img class=3D"lightmode_img" alt=3D"Lloyds Bank Logo" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B7f1afa01-b00e-4ae1-a9fa-28cae40b2739%7D_LB_Logo_Horse_Mark_C=
7FFC6.png" width=3D"48" style=3D"width:48px; display:block; height:auto; =
font-size:12px; line-height:16px; color:#000001; =
font-family:arial,helvetica,sans-serif">
</a>
</td>
=09
</tr>
</table>
<table class=3D"m_w100pc t_d_block" align=3D"left" =
cellpadding=3D"0" cellspacing=3D"0" border=3D"0" width=3D"236" =
valign=3D"top" style=3D"width:236px; vertical-align:top">
<tr>
<td class=3D"f_GUL_R m_w100pc m_hauto m_pb64" colspan=3D"2" =
align=3D"left" width=3D"252" height=3D"224" valign=3D"bottom" =
style=3D"height:224px; width: 252px; max-width:252px; color:#000001; =
font-family:arial,helvetica,serif; font-size:50px; =
mso-line-height-rule:exactly; line-height:54px; letter-spacing:-0.02em; =
vertical-align:top">
Lloyds 360 is changing<!--USE THIS TO BREAK LONGER WORDS<p =
style=3D"word-break: break-all; margin: 0">wrapLongWord</p>-->
</td>
</tr>
</table>
<table class=3D"m_w100pc t_d_block" colspan=3D"2" =
align=3D"left" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" =
width=3D"236" valign=3D"bottom" style=3D"width:236px; vertical-align: =
bottom">
<tr>
<td class=3D"f_GUS_R m_hauto" align=3D"left" width=3D"252" =
height=3D"72" valign=3D"bottom" style=3D"height:72px;color:#000001; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
mso-line-height-rule:exactly; line-height:20px; vertical-align: bottom">
A new Lloyds Premier<br>account is on its way
</td>
</tr>
</table>
</td>
</tr>
</table>
</div>
<!--[if mso | ie]></td><td align=3D"right" valign=3D"top" =
style=3D"width:300px"><![endif]-->
<div class=3D"m_w100pc m_fnone" style=3D"display:inline-block; =
width:50%; vertical-align:top">
<table class=3D"m_w100pc" align=3D"right" cellpadding=3D"0" =
cellspacing=3D"0" width=3D"300" border=3D"0" style=3D"width:300px">
<tr>
<td align=3D"center">
=09
<img class=3D"m_h" alt=3D"Woman on Boat" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B409255e5-555e-4c26-9319-5de5e30c6540%7D_1e-woman-on-boat-des=
ktop-600px-2x.png" width=3D"300" border=3D"0" style=3D"display: block; =
width:300px; height:auto; color: #000001; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
line-height:440px; text-align:center">
<!--[if !mso]><!-- mobile image -->
<img class=3D"m_d_b m_w100pc" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7Bdeb9661c-a50c-40d4-8f07-d9ef8fbc54d1%7D_1e-woman-on-boat-top=
-mobile-730px-2x.png" alt=3D"Woman on Boat" width=3D"300" =
style=3D"display:none; height:auto; width:100%"/>
<img class=3D"m_d_b m_w100pc" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7Be8d00fc7-6640-4b2a-a9d5-b349f6381111%7D_1e-woman-on-boat-bot=
tom-mobile-730px-2x.png" alt=3D"Woman on Boat" width=3D"300" =
style=3D"display:none; height:auto; width:100%; =
background-color:#fffffe"/>
<!--<![endif]-->
=09
</td>
</tr>
</table>
</div>
<!--[if mso | ie]></td></tr></table><![endif]-->
</td>
</tr>
</table>
=20
=20
=20
=20
=20
<!-- [3a] Text - introduction / salutation -->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"margin:auto; background-color:#fffffe; width:600px">
<tbody><tr>
<td align=3D"left" valign=3D"top" style=3D"padding:32px; =
font-size:0; line-height:0" class=3D"">
<table class=3D"m_w100pc m_mauto" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"536" =
style=3D"margin:auto;width:536px">
<tbody><tr>
<td class=3D"f_GUL_B" align=3D"left" style=3D"color:#000001; =
font-family:arial,helvetica,sans-serif; font-size:20px; =
mso-line-height-rule:exactly; line-height:24px; font-weight: bold; =
letter-spacing:-0.02em">
Hi Mr Home,
</td>
</tr>
<tr>
<td class=3D"f_GUS_R" align=3D"left" style=3D"color:#000001; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
mso-line-height-rule:exactly; line-height:20px; padding-top:16px">
We=E2=80=99re launching Lloyds Premier soon =E2=80=93 a brand new =
current account which replaces Lloyds 360. It comes with many of the 360 =
benefits plus brilliant new features.
<br><br>
You'll be able to find out more through the app or on our website when =
Lloyds Premier launches. And we=E2=80=99ll be in touch if we think it =
could be a good fit for you.
</td>
</tr>
=20
<tr>
<td class=3D"f_GUS_B" align=3D"left" style=3D"color:#000001; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
mso-line-height-rule:exactly; line-height:20px; padding-top:16px; =
font-weight: bold">Eligibility criteria applies.
=09
</td>
</tr>
=20
=09
</tbody></table>
</td>
</tr>
</tbody></table>
=20
=20
<!-- [3c] Text - Icon overlap - full width -->
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style=3D"width:600px; margin:auto; background-color:#ffffff">
<!--[if !mso]><!-- non-outlook -->
<tr>
<td class=3D"m_w25pc" height=3D"32" style=3D"height:32px; =
width:268px"> </td>
<td class=3D"m_w50pc" rowspan=3D"2" width=3D"64" height=3D"64" =
style=3D"height:64px; width:64px; text-align:center">
<img =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7Bf6c8bbc8-18eb-4184-9bf1-b68acff41675%7D_3c-orange-star-128px=
-2x.png" alt=3D"Star" width=3D"64" style=3D"width: 64px; min-width: =
64px; height: auto; z-index:3; color:#000001; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:132px; text-align:center">
</td>
<td class=3D"m_w25pc" height=3D"32" style=3D"height:32px; =
width:268px"> </td>
</tr>
<tr>
<td class=3D"m_w100pc" colspan=3D"3" bgcolor=3D"#323233" =
height=3D"32" style=3D"background-color:#323233; height:32px; =
width:auto">
</td>
</tr>
<!--<![endif]-->
<!--[if gte mso 9]>
<v:image xmlns:v=3D"urn:schemas-microsoft-com:vml" =
style=3D"width:600px; height:32px; z-index:-1" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B62bfd74b-401b-4e55-b596-d7aa6af4c3a4%7D_spacer.gif"/>
<v:image xmlns:v=3D"urn:schemas-microsoft-com:vml" style=3D"top:0px; =
left:268px; width:64px; height:64px; z-index:2; position:relative" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7Bf6c8bbc8-18eb-4184-9bf1-b68acff41675%7D_3c-orange-star-128px=
-2x.png"/>
<![endif]-->
</table>
<table class=3D"m_w100pc" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"600" style=3D"width:600px; =
margin:auto">
<tr>
<td colspan=3D"3" valign=3D"top" bgcolor=3D"#323233" =
style=3D"background:#323233; padding:24px 32px 32px 32px; =
mso-padding-alt: 56px 32px 32px 32px">
<table class=3D"m_w100pc m_mauto" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"536" style=3D"margin:auto; =
width:536px">
<tr>
<td class=3D"m_w100pc f_GUL_B" align=3D"left" =
style=3D"color:#fffffe; font-family:arial,helvetica,sans-serif; =
font-size:36px; mso-line-height-rule:exactly; line-height:40px; =
font-weight: bold; letter-spacing:-0.02em">
What happens next?
</td>
</tr>
=09
<tr>
<td class=3D"f_GUS_R" align=3D"left" style=3D"color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
mso-line-height-rule:exactly; line-height:20px; text-decoration:none; =
padding-top:24px">
We=E2=80=99ll make changes to Lloyds 360 on 30 April.
<br><br>
There=E2=80=99s nothing you need to do. =
Your account details and products will stay the same.
<br><br>
You=E2=80=99ll continue to have access to =
our app and the great money management features available. =20
</td>
</tr>
=09
=09
</table>
</td>
</tr>
</table>
=20
=20
=20
<!-- [4b] Image banner (swap) -->
<table class=3D"m_w100pc m_hauto" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" style=3D"margin:auto; =
width:600px">
<tr>
<td align=3D"center" valign=3D"top" style=3D"font-size:0px; =
line-height:0px">=09
<img class=3D"m_h" alt=3D"Women on Hammock" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B0aaa17b0-0623-4921-8beb-2ab70845f489%7D_4b-two-women-on-hamm=
ock-desktop-1200px-2x.png" width=3D"600" style=3D"width:600px; =
height:auto; color:#000001; font-family:arial,helvetica,sans-serif; =
font-size:16px; line-height:300px; text-align:center"/>
<!--[if !mso]><!-- mobile image -->
<img class=3D"m_d_b m_w100pc" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B80178947-eff2-479c-bbce-de4b2e2e1ed4%7D_4b-two-women-on-hamm=
ock-mobile-730px-2x.png" alt=3D"Women on Hammock" width=3D"300" =
style=3D"display:none; height:auto; width:100%"/>
<!--<![endif]-->
=09
</td>
</tr>
</table>
=20
=20
=20
<!-- [3c] Text - Icon overlap - full width -->
<table class=3D"m_w100pc" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"600" bgcolor=3D"#F1F1F1" =
style=3D"width:600px; margin:auto; background-color:#F1F1F1">
</table>
<table class=3D"m_w100pc" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"600" style=3D"width:600px; =
margin:auto">
<tr>
<td colspan=3D"3" valign=3D"top" bgcolor=3D"#C7FFC6" =
style=3D"background:#C7FFC6; padding:24px 32px 32px 32px; =
mso-padding-alt: 56px 32px 32px 32px">
<table class=3D"m_w100pc m_mauto" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"536" style=3D"margin:auto; =
width:536px">
<tr>
<td class=3D"m_w100pc f_GUL_B" align=3D"left" =
style=3D"color:#000001; font-family:arial,helvetica,sans-serif; =
font-size:36px; mso-line-height-rule:exactly; line-height:40px; =
font-weight: bold; letter-spacing:-0.02em">
What if I have questions?
</td>
</tr>
=09
<tr>
<td class=3D"f_GUS_R" align=3D"left" style=3D"color:#000001; =
font-family:arial,helvetica,sans-serif; font-size:16px; =
mso-line-height-rule:exactly; line-height:20px; text-decoration:none; =
padding-top:24px">
You can find out more and read some frequently asked questions <a =
href=3D"https://www.lloydsbank.com/lloyds360.html?utm_source=3Ddirect-mar=
keting&utm_medium=3Demail&utm_campaign=3D360ischanging&utm_content=3DHere=
&utm_id=3D45748&elqTrackId=3D10141e09caab4d9d9d9f3d92f3ff88cb&elq=3D0126a=
ca0a43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D1&elqCampaignId=3D2312=
&elqak=3D8AF518A27903A73103617D9F51747E8D0BE42910640BBD8B75A92DA3B810A9B0=
0757" style=3D"text-decoration:underline; color:#000001;" =
target=3D"_blank" title=3D"Find out more & FAQs">here</a>.
</td>
</tr>
=09
<tr>
<td align=3D"left" style=3D"padding-top:24px">
<!--// CTA START \\-->
<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" =
style=3D"border-radius:8px"><tr><td align=3D"center" =
style=3D"background-color:#000001; mso-padding-alt:0 16px; =
border-radius:8px">
<a class=3D"f_GUS_B cta_black" =
href=3D"https://www.lloydsbank.com/lloyds360.html?utm_source=3Ddirect-mar=
keting&utm_medium=3Demail&utm_campaign=3D360ischanging&utm_content=3DFind=
_out_more&utm_id=3D45748&elqTrackId=3D5aaf99ae51e64bf798c0a8eed63ff999&el=
q=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D1&elqCampaign=
Id=3D2312&elqak=3D8AF51F19A7A01CCBDB219BBC0BF7FD46D1CE2910640BBD8B75A92DA=
3B810A9B00757" target=3D"_blank" title=3D"Find out more" =
style=3D"border:1px solid #000001; background-color:#000001; =
color:#fffffe; display:block; font-family:arial,helvetica,sans-serif; =
font-size:16px; font-weight:bold; mso-line-height-rule:exactly; =
line-height:24px; text-align:center; text-decoration:none; padding:10px =
24px 10px 24px; mso-padding-alt:13px 15px 13px 15px; =
border-radius:8px">Find out more</a>
</td></tr></table>
<!--// CTA END \\-->
</td>
</tr>
</table>
</td>
</tr>
</table>
=20
=20
=20
=20
=20
=20
=20
=20
<!-- [F1a] Footer - Retail use ONLY (B2C) -->
<table class=3D"m_w100pc m_hauto" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" bgcolor=3D"#C7FFC6" =
style=3D"margin:auto; width:600px; background-color:#C7FFC6">
<tbody><tr>
<td align=3D"center" valign=3D"top" style=3D"font-size:0px =
line-height:0px">
<a =
href=3D"https://www.lloydsbank.com/?elqTrackId=3D37a93f73245643739fed895a=
266090ca&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D1&=
elqCampaignId=3D2312&elqak=3D8AF5BE43B9D4D82E378B7E64FACDC1D741282910640B=
BD8B75A92DA3B810A9B00757" target=3D"_blank" title=3D"Lloyds Bank" =
style=3D"text-decoration:none; display: block">
<img class=3D"m_h" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B1006fc4e-43fe-48e2-8a9f-0e5238f93f5b%7D_footer_logo_lloyds_h=
oriz_pos_comb_desk.png" alt=3D"Lloyds Bank Logo" width=3D"600" =
style=3D"width:600px; height: auto; display: block; color:#000001; =
font-family:arial,helvetica,sans-serif; font-size:12px; =
line-height:338px; text-align:center">
<!--[if !mso]><!-- mobile image -->
<img class=3D"m_d_b m_w100pc" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B371ffe91-90a5-4d1b-a7bb-0c5e7c2f4ca9%7D_footer_logo_lloyds_h=
oriz_pos_comb_mob.png" alt=3D"Lloyds Bank Logo" style=3D"display:none; =
height:auto">
<!--<![endif]-->
</a>
</td>
</tr>
</tbody></table>
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" width=3D"600" style=3D"margin:auto; =
width: 600px">
<tbody><tr>
<td class=3D"m_p0 m_hauto" align=3D"center" valign=3D"top" =
height=3D"88" style=3D"vertical-align:top; font-size:0px; =
line-height:0px; background-image:linear-gradient(#024731,#024731)">
<!--[if gte mso 9]>
<v:rect fillcolor=3D"none" stroked=3D"false" =
style=3D"width:600px;height:92px;z-index:-1;position:relative; left:0; =
top:0">
<v:fill type=3D"frame" size=3D"450pt,69pt" opacity=3D"1" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B81becc78-9a4f-48ce-98f4-4da096cff07e%7D_spacer-024731.png"/>=
</v:rect>
<![endif]-->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" height=3D"88" =
background=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/Ll=
oydsBankingGroup/%7B81becc78-9a4f-48ce-98f4-4da096cff07e%7D_spacer-024731=
.png" style=3D"margin:auto; =
background:url('https://image.emails.lloydsbank.com/EloquaImages/clients/=
LloydsBankingGroup/%7B81becc78-9a4f-48ce-98f4-4da096cff07e%7D_spacer-0247=
31.png') 0 0 / 600px auto no-repeat; =
background-image:url('https://image.emails.lloydsbank.com/EloquaImages/cl=
ients/LloydsBankingGroup/%7B81becc78-9a4f-48ce-98f4-4da096cff07e%7D_space=
r-024731.png'); background-size:100% 100%; width:600px; height: 88px; =
vertical-align:top">
<tbody><tr>
<td valign=3D"top" class=3D"">
<table class=3D"m_w100pc" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0">
<tbody><tr>
<td class=3D"m_p0_24" style=3D"padding:32px 32px 32px 32px; =
mso-padding-alt: 32px 0px 32px 0px">
<div class=3D"m_d_b" style=3D"display: flex; align-items: =
center; justify-content: center">
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"left" style=3D"margin:0 auto; =
vertical-align:top">
<tbody><tr class=3D"g_blend_screen">
<td class=3D"m_footerButton g_blend_difference">
<a class=3D"f_GUL_R m_tal d_lightText" =
href=3D"https://www.lloydsbank.com/contact-us.html?elqTrackId=3D74a3ad635=
fec4627a9663bf8e5cef67d&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D1=
4443&elqat=3D1&elqCampaignId=3D2312&elqak=3D8AF5F77FCC9A8E54DD4039EE738DF=
EFBA4772910640BBD8B75A92DA3B810A9B00757" target=3D"_blank" =
title=3D"Contact Us" style=3D"color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:20px; =
mso-line-height-rule:exactly; line-height:24px; text-decoration:none; =
letter-spacing:-0.02em; display: block">
<span class=3D"keep-white d_lightText">Contact Us</span>
<!--[if !mso]>-->
<img class=3D"m_footerArrow" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B2a946e27-5710-4bc9-ad00-1cba25b67b01%7D_footer_nav_arrow_neg=
.png" align=3D"right" width=3D"24" style=3D"width: 24px; min-width: =
24px; height: auto; display: none; mso-hide:all">
<!--<![endif]-->
</a>
</td>
<td class=3D"f_GUL_R m_h d_lightText" =
style=3D"color:#fffffe; font-family:arial,helvetica,sans-serif; =
font-size:20px; line-height:24px">
<span class=3D"keep-white =
d_lightText"> | </span>
</td>
</tr>
</tbody></table>
<!--[if mso | ie]></td><td><![endif]-->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"left" style=3D"margin:0 auto; =
vertical-align:top">
<tbody><tr class=3D"g_blend_screen">
<td class=3D"m_footerButton g_blend_difference">
<a class=3D"f_GUL_R m_tal d_lightText" =
href=3D"https://www.lloydsbank.com/help-guidance/privacy-explained.html?e=
lqTrackId=3Dfb6e6579a5634ecdb3950c557e13e7b0&elq=3D0126aca0a43c4e7da44ab1=
448b496f51&elqaid=3D14443&elqat=3D1&elqCampaignId=3D2312&elqak=3D8AF58D00=
1B0A5A776DD6D9C67E7EB88A61782910640BBD8B75A92DA3B810A9B00757" =
target=3D"_blank" title=3D"Privacy Policy" style=3D"color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:20px; =
mso-line-height-rule:exactly; line-height:24px; text-decoration:none; =
letter-spacing:-0.02em; display: block">
<span class=3D"keep-white d_lightText">Privacy =
Policy</span>
<!--[if !mso]>-->
<img class=3D"m_footerArrow" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B2a946e27-5710-4bc9-ad00-1cba25b67b01%7D_footer_nav_arrow_neg=
.png" align=3D"right" width=3D"24" style=3D"width: 24px; min-width: =
24px; height: auto; display: none; mso-hide:all">
<!--<![endif]-->
</a>
</td>
<td class=3D"f_GUL_R m_h d_lightText" =
style=3D"color:#fffffe; font-family:arial,helvetica,sans-serif; =
font-size:20px; line-height:24px">
<span class=3D"keep-white =
d_lightText"> | </span>
</td>
</tr>
</tbody></table>
<!--[if mso | ie]></td><td><![endif]-->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"left" style=3D"margin:0 auto; =
vertical-align:top">
<tbody><tr class=3D"g_blend_screen">
<td class=3D"m_footerButton m_footerButton_last =
g_blend_difference">
<a class=3D"f_GUL_R m_tal d_lightText" =
href=3D"https://www.lloydsbank.com/help-guidance/protecting-yourself-from=
-fraud.html?elqTrackId=3D0aa85f6e837041fb86b41683770a55de&elq=3D0126aca0a=
43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D1&elqCampaignId=3D2312&elq=
ak=3D8AF5368F90A82BCA60F6CEB82428A7BEBFF92910640BBD8B75A92DA3B810A9B00757=
" target=3D"_blank" title=3D"Email Security" style=3D"color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:20px; =
mso-line-height-rule:exactly; line-height:24px; text-decoration:none; =
letter-spacing:-0.02em; display: block">
<span class=3D"keep-white d_lightText">Email =
Security</span>
<!--[if !mso]>-->
<img class=3D"m_footerArrow" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B2a946e27-5710-4bc9-ad00-1cba25b67b01%7D_footer_nav_arrow_neg=
.png" align=3D"right" width=3D"24" style=3D"width: 24px; min-width: =
24px; height: auto; display: none; mso-hide:all">
<!--<![endif]-->
</a>
</td>
<td class=3D"m_h" style=3D"color:#fffffe; =
font-family:arial,helvetica,sans-serif; font-size:0px; =
line-height:20px">
=09
</td>
</tr>
</tbody></table>
</div>
</td>
</tr>
</tbody></table>
</td>
</tr>
</tbody></table>
</td>
</tr>
<tr>
<td class=3D"m_hauto" align=3D"center" valign=3D"top" height=3D"89" =
style=3D"vertical-align:top; font-size:0px; line-height:0px; =
background-image:linear-gradient(#000001,#000001)">
<!--[if gte mso 9]>
<v:rect fillcolor=3D"none" stroked=3D"false" =
style=3D"width:600px;height:89px;z-index:-1;position:relative; left:0; =
top:0">
<v:fill type=3D"frame" size=3D"450pt,67pt" opacity=3D"1" =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7Bce17c1f6-d202-4109-b6a2-c1c3f07e3ad4%7D_spacer_000001.png"/>=
</v:rect>
<![endif]-->
<table class=3D"m_w100pc" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" align=3D"center" height=3D"60" =
background=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/Ll=
oydsBankingGroup/%7Bce17c1f6-d202-4109-b6a2-c1c3f07e3ad4%7D_spacer_000001=
.png" style=3D"margin:auto; =
background:url('https://image.emails.lloydsbank.com/EloquaImages/clients/=
LloydsBankingGroup/%7Bce17c1f6-d202-4109-b6a2-c1c3f07e3ad4%7D_spacer_0000=
01.png') 0 0 / 600px auto no-repeat; =
background-image:url('https://image.emails.lloydsbank.com/EloquaImages/cl=
ients/LloydsBankingGroup/%7Bce17c1f6-d202-4109-b6a2-c1c3f07e3ad4%7D_space=
r_000001.png'); background-size:100% 100%; width:600px; height: 89px; =
vertical-align:top">
<tbody><tr>
<td align=3D"left" style=3D"padding:24px 0px" class=3D"">
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" =
align=3D"center" style=3D"margin:auto; vertical-align:top">
<tbody><tr>
<td>
<a =
href=3D"https://www.facebook.com/lloydsbank?elqTrackId=3Da96dfcfa7a924fd8=
9df2cca3bc607a3b&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D14443&el=
qat=3D1&elqCampaignId=3D2312&elqak=3D8AF53F89C7454A9158E2638F4793ADBE3E03=
2910640BBD8B75A92DA3B810A9B00757" target=3D"_blank" title=3D"Facebook" =
style=3D"text-decoration: none">
<img =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B29b506b6-d8bf-489e-9ea4-b6fbdb02e85b%7D_social_icon_FB_light=
.png" alt=3D"Facebook" border=3D"0" height=3D"32" style=3D"height:32px; =
width:auto; color: #fffffe; text-align:center; font-size: 12px; =
line-height: 24px">
</a>
</td>
<td class=3D"m_pl30" width=3D"48" style=3D"width:1px; =
font-size:1px; line-height:1px; padding-left:47px; =
box-sizing:content-box"> </td>
<td>
<a =
href=3D"https://twitter.com/LloydsBank/?elqTrackId=3D386bef1ca73f4c73b150=
cd278bc7566e&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D=
1&elqCampaignId=3D2312&elqak=3D8AF5E4748211C3626B5E3CAB07BB0947605C291064=
0BBD8B75A92DA3B810A9B00757" target=3D"_blank" title=3D"X (Twitter)" =
style=3D"text-decoration: none">
<img =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B5941dd35-5b8f-48b4-b0ee-d2719670d44c%7D_social_icon_X_light.=
png" alt=3D"X (Twitter)" border=3D"0" height=3D"32" =
style=3D"height:32px; width:auto; color: #fffffe; text-align:center; =
font-size: 12px; line-height: 24px">
</a>
</td>
<td class=3D"m_pl30" width=3D"48" style=3D"width:1px; =
font-size:1px; line-height:1px; padding-left:47px; =
box-sizing:content-box"> </td>
<td>
<a =
href=3D"https://www.linkedin.com/company/lloyds-bank?elqTrackId=3Da0a4ecd=
17a2d44ca9e136321ccb56579&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D=
14443&elqat=3D1&elqCampaignId=3D2312&elqak=3D8AF5C42B6C1B6F75AF1C6C38A301=
9450BBBE2910640BBD8B75A92DA3B810A9B00757" target=3D"_blank" =
title=3D"LinkedIn" style=3D"text-decoration: none">
<img =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B50ae2967-7337-4e1e-88f5-826222582e75%7D_social_icon_Linkedin=
_light.png" alt=3D"LinkedIn" border=3D"0" height=3D"32" =
style=3D"height:32px; width:auto; color: #fffffe; text-align:center; =
font-size: 12px; line-height: 24px">
</a>
</td>
<td class=3D"m_pl30" width=3D"48" style=3D"width:1px; =
font-size:1px; line-height:1px; padding-left:47px; =
box-sizing:content-box"> </td>
<td>
<a =
href=3D"https://www.instagram.com/lloydsbankinggroup?elqTrackId=3Debb5a0f=
a5835463eaa5eb43a5d05ef89&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D=
14443&elqat=3D1&elqCampaignId=3D2312&elqak=3D8AF5C5DB2291ED122727B3DDD125=
157A40752910640BBD8B75A92DA3B810A9B00757" target=3D"_blank" =
title=3D"Instagram" style=3D"text-decoration: none">
<img =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B81da65f5-d70b-4f3f-bac9-30d4377a1f69%7D_social_icon_insta_li=
ght.png" alt=3D"Instagram" border=3D"0" height=3D"32" =
style=3D"height:32px; width:auto; color: #fffffe; text-align:center; =
font-size: 12px; line-height: 24px">
</a>
</td>
<td class=3D"m_pl30" width=3D"48" style=3D"width:1px; =
font-size:1px; line-height:1px; padding-left:47px; =
box-sizing:content-box"> </td>
<td>
<a =
href=3D"https://www.youtube.com/user/lloydsbankonline?elqTrackId=3D4f8d85=
2ad8ef4dceb66690bc97067cd9&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D=
14443&elqat=3D1&elqCampaignId=3D2312&elqak=3D8AF5B6981B753D281596AB987FB5=
D6B4A7572910640BBD8B75A92DA3B810A9B00757" target=3D"_blank" =
title=3D"YouTube" style=3D"text-decoration: none">
<img =
src=3D"https://image.emails.lloydsbank.com/EloquaImages/clients/LloydsBan=
kingGroup/%7B40f8cbb4-e660-4e24-b90b-364076f98cbd%7D_social_icon_YouTube_=
light.png" alt=3D"YouTube" border=3D"0" height=3D"32" =
style=3D"height:32px; width:auto; color: #fffffe; text-align:center; =
font-size: 12px; line-height: 24px">
</a>
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<table class=3D"m_w100pc" align=3D"center" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" width=3D"600" bgcolor=3D"#fffffe" =
style=3D"width:600px; margin:auto; background-color:#fffffe">
<tbody>
=20
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<tr>
<td class=3D"f_GUS_R" align=3D"left" style=3D"font-size:12px; =
line-height:16px; font-family:arial,helvetica,sans-serif; color:#000001; =
padding:20px 20px 0px 20px"> =20
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;"> We send =
communications like this for legal reasons, to help you make the most of =
your accounts, or to let you know about changes to your accounts or =
services.</strong>
<br><br>
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">Email address =
book</strong> - add us to make sure you get our emails.
<br><br>
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">How we use =
your information - </strong>review our <a =
href=3D"https://www.lloydsbank.com/privacy.html?elqTrackId=3Ddaf11e2ebcd9=
4981becad90e854da89c&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D1444=
3&elqat=3D1&elqCampaignId=3D2312&elqak=3D8AF59E6C0A00CC03B8B252D0AE7AEC46=
6B272910640BBD8B75A92DA3B810A9B00757" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Visit this page if you'd like to read the Lloyds Bank privacy =
policy.">privacy policy</a> =20
<br><br>
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">Cookies =
Policy</strong> - To help us improve the emails we send you, we collect =
basic information from your device such as when they are opened. For =
more information, please read our <a =
href=3D"https://www.lloydsbank.com/cookies.html?elqTrackId=3D5c6c85444f27=
430b849768f43d3d1b7d&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D1444=
3&elqat=3D1&elqCampaignId=3D2312&elqak=3D8AF5E8CB769D8DC6A28B2BAC473928BE=
79852910640BBD8B75A92DA3B810A9B00757" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Cookies Policy">Cookies Policy</a>. =20
<br><br>
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">Contact =
Us</strong>
<br>
Call us on: 0345 878 0036.=20
<br>
From outside the UK: 0113 292 0255.=20
<br>
Lines are open from 8am =E2=80=93 8pm =20
<br><br>
We do all we can to resolve any problems you have. If you want to make =
a complaint, visit a branch or learn more online on our <a =
href=3D"https://www.lloydsbank.com/contact-us/how-to-complain.html?elqTra=
ckId=3D8bfe1d8e0b424c3d8653d9215f770574&elq=3D0126aca0a43c4e7da44ab1448b4=
96f51&elqaid=3D14443&elqat=3D1&elqCampaignId=3D2312&elqak=3D8AF5E6C46F524=
C9CDAFF68F982EC9D2CF2D22910640BBD8B75A92DA3B810A9B00757" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Complaints Page">complaints page</a>. We'll confirm who will be =
dealing with your complaint. If we can=E2=80=99t resolve things =
immediately, we=E2=80=99ll let you know what the next steps are. =20
<br><br>
Provided you've tried to resolve things with us first, if you're still =
unhappy, you can ask the Financial Ombudsman Service to help. We can =
provide information on how to do this if you need it.
<br><br> =20
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">Accessibility</=
strong>
<br>
Calls and online sessions may be monitored and recorded. Not all =
Telephone Banking services are available 24 hours a day, seven days =
a week.
</td>
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<tr>
<td class=3D"f_GUS_R" align=3D"left" style=3D"font-size:12px; =
line-height:16px; font-family:arial,helvetica,sans-serif; color:#000001; =
padding:20px 20px 0px 20px">
<span style=3D"font-size:16px; line-height:20px;">If you need this =
communication in another format, such as large print, Braille or audio =
CD, please contact us.</span>
<br>
You can call us using Relay UK if you have a hearing or speech =
impairment. There's more information on the <a =
href=3D"https://www.relayuk.bt.com?elqTrackId=3Dc59c9d0ef4524b318905aa851=
721008b&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D1&e=
lqCampaignId=3D2312&elqak=3D8AF50C9FC01F24FF8F2D5DB49E5F1EFED1B52910640BB=
D8B75A92DA3B810A9B00757" style=3D"text-decoration:underline; =
color:#006A4D;" target=3D"_blank" title=3D"Visit this page to find out =
more about Relay UK.">Relay UK</a> help pages.<br />
<a =
href=3D"https://www.lloydsbank.com/signvideo?elqTrackId=3Debf3920cd79c473=
1b2dc8e9a61a0bd33&elq=3D0126aca0a43c4e7da44ab1448b496f51&elqaid=3D14443&e=
lqat=3D1&elqCampaignId=3D2312&elqak=3D8AF590137AFAEC453CEFFD41D6FE96E1E52=
F2910640BBD8B75A92DA3B810A9B00757" style=3D"text-decoration:underline; =
color:#006A4D;" target=3D"_blank" title=3D"Visit this page to find out =
more about SignVideo services.">SignVideo</a> services are also =
available if you’re Deaf and use British Sign Language.<br />
If you need support due to a disability please get in touch.
</td>
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<tr>
<td class=3D"f_GUS_R" align=3D"left" style=3D"font-size:12px; =
line-height:16px; font-family:arial,helvetica,sans-serif; color:#000001; =
padding:20px 20px 20px 20px"> =20
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">Security =
Information</strong>
<br>
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">What to expect =
from our emails</strong>
<br><br>
We will:<br>
• Always include your name and the last four digits of an account =
you have with us.<br />
• Sometimes include links to more information to help you.<br />
• Sometimes send you links to our secure app, to take you straight =
to the information you need.<br />
<br />
We will never:<br />
• Send you to a web page that asks for your log in, personal or =
banking details.<br />
<br />
If you're not sure that an email is from us:<br />
• Forward it to <a href=3D"mailto:emailscams@lloydsbanking.com" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Forward suspicious emails to this email =
address.">emailscams@lloydsbanking.com</a> and then delete it.<br />
• Speak to us to check. You could do this by messaging us =
from our app or Online banking.<br />
<br />
We have lots of information to keep you and your money safe on our =
website. Just visit our <a =
href=3D"https://www.lloydsbank.com/help-guidance/protecting-yourself-from=
-fraud.html?elqTrackId=3D7805b7a71338494b8fe7dafc3fb90388&elq=3D0126aca0a=
43c4e7da44ab1448b496f51&elqaid=3D14443&elqat=3D1&elqCampaignId=3D2312&elq=
ak=3D8AF5FEF19D1AFE8F26DCA085CDCDFFE195BC2910640BBD8B75A92DA3B810A9B00757=
" style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Visit this page if you=E2=80=99d want to learn how to protect =
yourself from fraud.">Fraud Hub</a>.
<br><br>
<strong class=3D"f_LBJ_B f_GUS_B" =
style=3D"font-family:arial,verdana,helvetica,sans-serif;">Mobile Banking =
App</strong>
<br>
Our app is available to customers with a UK personal account and valid =
registered phone number. Minimum operating systems apply, so check the =
App Store or Google Play for details. Device registration required. <a =
href=3D"https://www.lloydsbank.com/legal/online-banking/internet-banking.=
html?elqTrackId=3Ded9e17a5ff0949528ee3b6c572e0928c&elq=3D0126aca0a43c4e7d=
a44ab1448b496f51&elqaid=3D14443&elqat=3D1&elqCampaignId=3D2312&elqak=3D8A=
F5FC2F3298DAE1BA6E4D418BE56C2D892A2910640BBD8B75A92DA3B810A9B00757" =
style=3D"text-decoration:underline; color:#006A4D;" target=3D"_blank" =
title=3D"Terms and conditions">Terms and conditions</a> apply.
<br><br>
Lloyds and Lloyds Bank are trading names of Lloyds Bank plc. =
Registered Office: 25 Gresham Street, London EC2V 7HN. =
Registered in England and Wales no. 2065 Lloyds Bank plc is =
authorised by the Prudential Regulation Authority and regulated by the =
Financial Conduct Authority and the Prudential Regulation Authority =
under registration number 119278.
<br><br>
This information is correct as of April 2025 and is relevant to Lloyds =
Bank plc products and services only.
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