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From: Erik <engineerraisedinkingston@gmail.com>
To: "sales@hyperflight.co.uk" <sales@hyperflight.co.uk>
Subject: Re: Order 108746
Thread-Topic: Order 108746
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Hi Neil,
Hope you=92re well.
A package arrived at my door last Friday, and I only just got to opening it=
. Lo and behold - it=92s the original motor(HV06H) that Royal Mail took the=
ir sweet time delivering (just over six weeks, if my maths is correct)
Would you like me to post it back to you? I don=92t really have an immediat=
e use for it, and more than that - I have a bit of a guilty conscience, sin=
ce I only paid for the basic postage and you very kindly credited me for a =
replacement regardless.
I haven=92t used it nor taken any parts from it, so for all intents and pur=
poses - it=92s brand new.
If so, let me know the address and I=92ll pop it down to the post office in=
the next few days.
Cheers,
Erik
________________________________
From: sales@hyperflight.co.uk <sales@hyperflight.co.uk>
Sent: Monday, 15 June 2026 11:01:22
To: 'Erik' <engineerraisedinkingston@gmail.com>
Subject: RE: Order 108746
Hi Erik,
Thank you for your patience. I have credited you for the servo order.
Kind regards,
Neil.
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon
UK CV37 7PD
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
From: Erik <engineerraisedinkingston@gmail.com>
Sent: 15 June 2026 08:34
To: sales@hyperflight.co.uk
Subject: Re: Order 108746
Hi Neil,
Unfortunately the original motor hasn=92t turned up. Royal Mail still give =
the same message, too.
Could I please ask that you process a refund for that.
The replacement LV06 works great, though!
Thanks,
Erik
________________________________
From: sales@hyperflight.co.uk<mailto:sales@hyperflight.co.uk> <sales@hyperf=
light.co.uk<mailto:sales@hyperflight.co.uk>>
Sent: Tuesday, 02 June 2026 18:58:07
To: 'Erik' <engineerraisedinkingston@gmail.com<mailto:engineerraisedinkings=
ton@gmail.com>>
Subject: RE: Order 108746
Okay. All understood.
Very sorry for the inconvenience.
Kind regards,
Neil.
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon
UK CV37 7PD
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk<mailto:neil@hyperflight.co.uk>
Web : www.hyperflight.co.uk<http://www.hyperflight.co.uk>
VAT ID: GB116294226
EORI: GB116294226000
From: Erik <engineerraisedinkingston@gmail.com<mailto:engineerraisedinkings=
ton@gmail.com>>
Sent: 02 June 2026 18:40
To: sales@hyperflight.co.uk<mailto:sales@hyperflight.co.uk>
Subject: Re: Order 108746
Hi Neil,
Thanks for such a prompt response.
Hindsight is truly wonderful. I didn=92t even notice the shipping option wh=
en I placed the original order. Perhaps I should stop ignoring the messages=
from Specsavers... ??
I=92ve just ordered the LV06 H variant, as I need this quite urgently now. =
I=92ll keep a look out for the original order, but if it does arrive, I=92l=
l have to return that one for a refund.
Thanks for your help.
Cheers,
Erik
From: sales@hyperflight.co.uk<mailto:sales@hyperflight.co.uk> <sales@hyperf=
light.co.uk<mailto:sales@hyperflight.co.uk>>
Date: Tuesday, 2 June 2026 at 11:44
To: 'Erik' <engineerraisedinkingston@gmail.com<mailto:engineerraisedinkings=
ton@gmail.com>>
Subject: RE: Order 108746
Dear Erik,
I confirm the package was sent by untracked mail, as you elected when check=
ing out, on 27/5/2026. Sorry there is no way of knowing where it is.
Although packages usually arrive within a few days the UK postal system isn=
=92t very reliable currenly and some packages are taking up to 2 weeks.
If it has not arrived by them we will credit you or send the order again.
Sincere apologies for the delay. Thank you very much for your patience and =
support.
Kind regards,
Neil.
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon
UK CV37 7PD
Mob/WhatsApp: +44 (0)7821 351341
Email: sales@hyperflight.co.uk<mailto:sales@hyperflight.co.uk>
Web : www.hyperflight.co.uk<http://www.hyperflight.co.uk>
From: Erik <engineerraisedinkingston@gmail.com<mailto:engineerraisedinkings=
ton@gmail.com>>
Sent: 02 June 2026 08:25
To: sales@hyperflight.co.uk<mailto:sales@hyperflight.co.uk>
Subject: Order 108746
Hi there,
I ordered a chaservo HV6-H a week ago now, and still haven=92t received any=
thing. The Royal Mail website doesn=92t provide much info either. Could you=
please advise?
Thanks,
Erik
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<span style=3D"text-transform: none;">Hi Neil,</span></div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
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Hope you=92re well.</div>
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m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
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<br>
</div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
<br>
</div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
A package arrived at my door last Friday, and I only just got to opening it=
. Lo and behold - it=92s the original motor(HV06H) that Royal Mail took the=
ir sweet time delivering (just over six weeks, if my maths is correct)</div=
>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
<br>
</div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
Would you like me to post it back to you? I don=92t really have an immediat=
e use for it, and more than that - I have a bit of a guilty conscience, sin=
ce I only paid for the basic postage and you very kindly credited me for a =
replacement regardless.</div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
<br>
</div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
I haven=92t used it nor taken any parts from it, so for all intents and pur=
poses - it=92s brand new. </div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
<br>
</div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
If so, let me know the address and I=92ll pop it down to the post office in=
the next few days.</div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
<br>
</div>
<div dir=3D"ltr" style=3D"text-align: left; text-indent: 0px; text-transfor=
m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
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</div>
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m: none; font-family: Aptos, Arial, Helvetica, sans-serif; font-size: 12pt;=
color: black;">
Cheers,</div>
<div style=3D"font-family: Aptos, Arial, Helvetica, sans-serif; font-size: =
12pt; color: black;">
<span style=3D"text-transform: none;">Erik</span></div>
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yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> sales@hyperflight.co.=
uk <sales@hyperflight.co.uk><br>
<b>Sent:</b> Monday, 15 June 2026 11:01:22<br>
<b>To:</b> 'Erik' <engineerraisedinkingston@gmail.com><br>
<b>Subject:</b> RE: Order 108746 </font>
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<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">Hi Erik,</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">Thank you for your patience. I have=
credited you for the servo order.</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">Kind regards,</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">Neil.</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">---------------------------</span><=
/p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">Neil Stainton</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-family:"Arial",sans-=
serif; color:#1F497D">HyperFlight Ltd</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-family:"Arial",sans-=
serif; color:#1F497D">1 Drybank Farm</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-family:"Arial",sans-=
serif; color:#1F497D">Fosse Way, Ettington</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-family:"Arial",sans-=
serif; color:#1F497D">Stratford-upon-Avon
</span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-family:"Arial",sans-=
serif; color:#1F497D">UK CV37 7PD</span></p>
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serif; color:#1F497D"> </span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">Mob/WhatsApp: +44 (0)7821 351341</s=
pan></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">Email: neil@hyperflight.co.uk</span=
></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D">Web : www.hyperflight.co.uk</=
span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
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;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_MsoNormal"><span style=3D"font-size:11.0pt; font-family:"=
;Arial",sans-serif; color:#1F497D"> </span></p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0c=
m 0cm 0cm">
<p class=3D"x_MsoNormal"><b><span lang=3D"EN-US" style=3D"font-size:11.0pt;=
font-family:"Calibri",sans-serif">From:</span></b><span lang=3D"=
EN-US" style=3D"font-size:11.0pt; font-family:"Calibri",sans-seri=
f"> Erik <engineerraisedinkingston@gmail.com>
<br>
<b>Sent:</b> 15 June 2026 08:34<br>
<b>To:</b> sales@hyperflight.co.uk<br>
<b>Subject:</b> Re: Order 108746 </span></p>
</div>
</div>
<p class=3D"x_MsoNormal"> </p>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black">Hi Neil,</span></p>
</div>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black"> </span></p>
</div>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black">Unfortunately the orig=
inal motor hasn=92t turned up. Royal Mail still give the same message, too.=
</span></p>
</div>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black">Could I please ask tha=
t you process a refund for that. </span></p>
</div>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black"> </span></p>
</div>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black">The replacement LV06 w=
orks great, though!</span></p>
</div>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black"> </span></p>
</div>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black">Thanks,</span></p>
</div>
<div>
<p class=3D"x_MsoNormal"><span style=3D"color:black">Erik </span></p>
</div>
<div id=3D"x_ms-outlook-mobile-body-separator-line">
<div>
<p class=3D"x_MsoNormal"> </p>
</div>
</div>
<div class=3D"x_MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"2" width=3D"98%" align=3D"center">
</div>
<div id=3D"x_divRplyFwdMsg">
<p class=3D"x_MsoNormal"><b><span style=3D"font-size:11.0pt; font-family:&q=
uot;Calibri",sans-serif; color:black">From:</span></b><span style=3D"f=
ont-size:11.0pt; font-family:"Calibri",sans-serif; color:black">
<a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> <=
<a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>><=
br>
<b>Sent:</b> Tuesday, 02 June 2026 18:58:07<br>
<b>To:</b> 'Erik' <<a href=3D"mailto:engineerraisedinkingston@gmail.com"=
>engineerraisedinkingston@gmail.com</a>><br>
<b>Subject:</b> RE: Order 108746 </span></p>
<div>
<p class=3D"x_MsoNormal"> </p>
</div>
</div>
<div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">Okay. All understood.</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">Very sorry for the inconvenience.<=
/span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">Kind regards,</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">Neil.</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">---------------------------</span>=
</p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">Neil Stainton</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">HyperFlight Ltd</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">1 Drybank Farm</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Fosse Way, Ettington</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Stratford-upon-Avon
</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">UK CV37 7PD</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">Mob/WhatsApp: +44 (0)7821 351341</=
span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">Email:
<a href=3D"mailto:neil@hyperflight.co.uk">neil@hyperflight.co.uk</a></span>=
</p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">Web :
<a href=3D"http://www.hyperflight.co.uk">www.hyperflight.co.uk</a></span></=
p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">VAT ID: GB116294226</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D">EORI: GB116294226000</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<div>
<div style=3D"border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0c=
m 0cm 0cm">
<p class=3D"x_xmsonormal"><b><span lang=3D"EN-US" style=3D"font-size:11.0pt=
; font-family:"Calibri",sans-serif">From:</span></b><span lang=3D=
"EN-US" style=3D"font-size:11.0pt; font-family:"Calibri",sans-ser=
if"> Erik <<a href=3D"mailto:engineerraisedinkingston@gmail.com">enginee=
rraisedinkingston@gmail.com</a>>
<br>
<b>Sent:</b> 02 June 2026 18:40<br>
<b>To:</b> <a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.=
uk</a><br>
<b>Subject:</b> Re: Order 108746 </span></p>
</div>
</div>
<p class=3D"x_xmsonormal"> </p>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Hi Neil,</span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black"> </span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Thanks for such a pro=
mpt response.</span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black"> </span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Hindsight is truly wo=
nderful. I didn=92t even notice the shipping option when I placed the origi=
nal order. Perhaps I should stop ignoring the messages from Specsavers...
</span><span style=3D"font-family:"Segoe UI Emoji",sans-serif; co=
lor:black">🙃</span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black"> </span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black">I=92ve just ordered t=
he LV06 H variant, as I need this quite urgently now. I=92ll keep a look ou=
t for the original order, but if it does arrive, I=92ll have to return that=
one for a refund.</span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black"> </span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Thanks for your help.=
</span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black"> </span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Cheers,</span></p>
</div>
<div>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Erik</span></p>
</div>
<div id=3D"x_x_mail-editor-reference-message-container">
<div style=3D"border:none; border-top:solid windowtext 1.0pt; padding:3.0pt=
0cm 0cm 0cm; border-color:currentcolor currentcolor">
<p class=3D"x_xmsonormal" style=3D"margin-bottom:12.0pt"><b><span style=3D"=
color:black">From:
</span></b><span style=3D"color:black"><a href=3D"mailto:sales@hyperflight.=
co.uk">sales@hyperflight.co.uk</a> <<a href=3D"mailto:sales@hyperflight.=
co.uk">sales@hyperflight.co.uk</a>><br>
<b>Date: </b>Tuesday, 2 June 2026 at 11:44<br>
<b>To: </b>'Erik' <<a href=3D"mailto:engineerraisedinkingston@gmail.com"=
>engineerraisedinkingston@gmail.com</a>><br>
<b>Subject: </b>RE: Order 108746</span></p>
</div>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Dear Erik,</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">I confirm the package was sent by untracked mail, as=
you elected when checking out, on 27/5/2026. Sorry there is no way of know=
ing where it is.</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Although packages usually arrive within a few days t=
he UK postal system isn=92t very reliable currenly and some packages are ta=
king up to 2 weeks.</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">If it has not arrived by them we will credit you or =
send the order again.</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Sincere apologies for the delay. Thank you very much=
for your patience and support.</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Kind regards,</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Neil.</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">---------------------------</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Neil Stainton</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">HyperFlight Ltd</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">1 Drybank Farm</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Fosse Way, Ettington</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Stratford-upon-Avon</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">UK CV37 7PD</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Mob/WhatsApp: +44 (0)7821 351341</span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Email:
<a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a></spa=
n></p>
<p class=3D"x_xmsonormal"><span style=3D"font-family:"Arial",sans=
-serif; color:#1F497D">Web :
<a href=3D"http://www.hyperflight.co.uk">www.hyperflight.co.uk</a></span></=
p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"font-size:11.0pt; font-family:&quo=
t;Arial",sans-serif; color:#1F497D"> </span></p>
<div style=3D"border:none; border-top:solid windowtext 1.0pt; padding:3.0pt=
0cm 0cm 0cm; border-color:currentcolor currentcolor">
<p class=3D"x_xmsonormal"><b><span style=3D"font-size:11.0pt; font-family:&=
quot;Calibri",sans-serif">From:</span></b><span style=3D"font-size:11.=
0pt; font-family:"Calibri",sans-serif"> Erik <<a href=3D"=
mailto:engineerraisedinkingston@gmail.com">engineerraisedinkingston@gmail.c=
om</a>><br>
<b>Sent:</b> 02 June 2026 08:25<br>
<b>To:</b> <a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperfligh=
t.co.uk</a><br>
<b>Subject:</b> Order 108746</span></p>
</div>
<p class=3D"x_xmsonormal"> </p>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Hi there,</span></p>
<p class=3D"x_xmsonormal"><span style=3D"color:black"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"color:black"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"color:black">I ordered a chaservo =
HV6-H a week ago now, and still haven=92t received anything. The Royal Mail=
website doesn=92t provide much info either. Could you please advise? =
</span></p>
<p class=3D"x_xmsonormal"><span style=3D"color:black"> </span></p>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Thanks,</span></p>
<p class=3D"x_xmsonormal"><span style=3D"color:black">Erik </span></p>
<div id=3D"x_x_ms-outlook-mobile-body-separator-line">
<p class=3D"x_xmsonormal"> </p>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>
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