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Subject: Re: HyperFlight Enquiry - 22435
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<000001dd12b6$334fab70$99ef0250$@hyperflight.co.uk>
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Dear Neil,
many thanks for the detailed feedback, much appreciated.
We, as a company ship world-wide, incl. UK, but only B2B.
I completely understand the apparent randomness of some rulings and=20
small shops struggling.
Hoping to see a fix, soon - for now Lindinger hat to step in. ;-|
Best regards,
Wolfgang
On 13 Jul 2026 12:56, sales@hyperflight.co.uk wrote:
>
> Hi Wolfgang,
>
> Very sorry about this.
>
> > A mistake or great European policies?
>
> German policies. Germany is no longer allowing us to post parcels with=
=20
> duty unpaid. (Poland is.) So we are having to send all parcels to=20
> Germany by courier, which is very much more expensive. Sending by=20
> courier with duty unpaid is still allowed.
>
> We cannot send parcels with duty paid up-front as that requires us to=20
> calculate it and add it to the delivery charge at order time. We may=20
> consider upgrading out website to do this, but the stop-gap fix is to=20
> send everything by courier for now. However we do need to check and=20
> improve our courier prices to Germany.
>
> Kind regards,
>
> Neil.
>
> ---------------------------
>
> Neil Stainton
>
> HyperFlight Ltd
>
> 1 Drybank Farm
>
> Fosse Way, Ettington
>
> Stratford-upon-Avon
>
> UK CV37 7PD
>
> Mob/WhatsApp: +44 (0)7821 351341
>
> Email: neil@hyperflight.co.uk
>
> Web =C2=A0: www.hyperflight.co.uk
>
> VAT ID: GB116294226
>
> EORI: GB116294226000**
>
> *From:*wlehmann@gmx.net <wlehmann@gmx.net>
> *Sent:* 12 July 2026 11:43
> *To:* sales@hyperflight.co.uk
> *Subject:* HyperFlight Enquiry - 22435
>
> Name: Wolfgang Lehmann
>
> Country: Germany
>
> Email: wlehmann@gmx.net
>
> Enquiry: Hi,
> I was about to order a GM prop and spinners last night, but notice=20
> about ?26 shipping fee! making it not worthwhile. Iam quite sure, it=20
> was significantly cheaper a few month ago and is still now, i.e. to=20
> Poland.
> A mistake or great European policies?
> Cheers,
> Wolfgang
>
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<p>Dear Neil,</p>
<p>many thanks for the detailed feedback, much appreciated.<br>
We, as a company ship world-wide, incl. UK, but only B2B.<br>
I completely understand the apparent randomness of some rulings
and small shops struggling.</p>
<p>Hoping to see a fix, soon - for now Lindinger hat to step in. ;-|</=
p>
<p>Best regards,<br>
Wolfgang</p>
<div class=3D"moz-cite-prefix">On 13 Jul 2026 12:56,
<a class=3D"moz-txt-link-abbreviated" href=3D"mailto:sales@hyperflig=
ht.co.uk">sales@hyperflight.co.uk</a> wrote:<br>
</div>
<blockquote type=3D"cite"
cite=3D"mid:000001dd12b6$334fab70$99ef0250$@hyperflight.co.uk">
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<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">Hi
Wolfgang,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
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<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">Very
sorry about this.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
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<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
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A mistake or great European policies?<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
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<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">German
policies. Germany is no longer allowing us to post parcels
with duty unpaid. (Poland is.) So we are having to send all
parcels to Germany by courier, which is very much more
expensive. Sending by courier with duty unpaid is still
allowed.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US"><o:p>=C2=A0</o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">We
cannot send parcels with duty paid up-front as that requires
us to calculate it and add it to the delivery charge at
order time. We may consider upgrading out website to do
this, but the stop-gap fix is to send everything by courier
for now. However we do need to check and improve our courier
prices to Germany.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D"><o:p>=C2=A0</o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">Kind
regards,<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US"><o:p>=C2=A0</o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">Neil.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US"><o:p>=C2=A0</o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">---------------------------<o:p></o:p><=
/span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">Neil
Stainton<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-family:"Arial",sans-serif;color:#1F497D">HyperFlig=
ht
Ltd<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-family:"Arial",sans-serif;color:#1F497D">1 Drybank
Farm<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-family:"Arial",sans-serif;color:#1F497D">Fosse
Way, Ettington<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-family:"Arial",sans-serif;color:#1F497D">Stratford=
-upon-Avon
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-family:"Arial",sans-serif;color:#1F497D">UK CV37
7PD<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-family:"Arial",sans-serif;color:#1F497D"><o:p>=C2=
=A0</o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">Mob/WhatsApp:
+44 (0)7821 351341<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">Email:
<a class=3D"moz-txt-link-abbreviated" href=3D"mailto:neil@hype=
rflight.co.uk">neil@hyperflight.co.uk</a><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">Web
=C2=A0: <a class=3D"moz-txt-link-abbreviated" href=3D"http://w=
ww.hyperflight.co.uk">www.hyperflight.co.uk</a><o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">VAT
ID: GB116294226<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US">EORI:
GB116294226000</span><b><span
style=3D"font-size:11.0pt;font-family:"Calibri",sans-serif;color=
:#1F497D;mso-fareast-language:EN-US"><o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D"><o:p>=C2=A0</o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US"><o:p>=C2=A0</o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US"><o:p>=C2=A0</o:p></span></p>
<p class=3D"MsoNormal"><span
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#=
1F497D;mso-fareast-language:EN-US"><o:p>=C2=A0</o:p></span></p>
<div
style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm =
0cm">
<p class=3D"MsoNormal"><b><span lang=3D"EN-US"
style=3D"font-size:11.0pt;font-family:"Calibri",sans-serif">From=
:</span></b><span
lang=3D"EN-US"
style=3D"font-size:11.0pt;font-family:"Calibri",sans-serif">
<a class=3D"moz-txt-link-abbreviated" href=3D"mailto:wlehman=
n@gmx.net">wlehmann@gmx.net</a> <a class=3D"moz-txt-link-rfc2396E" href=3D=
"mailto:wlehmann@gmx.net"><wlehmann@gmx.net></a> <br>
<b>Sent:</b> 12 July 2026 11:43<br>
<b>To:</b> <a class=3D"moz-txt-link-abbreviated" href=3D"mai=
lto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br>
<b>Subject:</b> HyperFlight Enquiry - 22435<o:p></o:p></span=
></p>
</div>
<p class=3D"MsoNormal"><o:p>=C2=A0</o:p></p>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">Name: Wolfga=
ng
Lehmann<br>
<br>
Country: Germany<br>
<br>
Email: <a href=3D"mailto:wlehmann@gmx.net"
moz-do-not-send=3D"true" class=3D"moz-txt-link-freetext">wlehm=
ann@gmx.net</a><br>
<br>
Enquiry: Hi,<br>
I was about to order a GM prop and spinners last night, but
notice about ?26 shipping fee! making it not worthwhile. Iam
quite sure, it was significantly cheaper a few month ago and
is still now, i.e. to Poland.<br>
A mistake or great European policies?<br>
Cheers,<br>
Wolfgang<o:p></o:p></p>
</div>
</blockquote>
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