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From: doug adams <dadams1971@icloud.com>
Mime-Version: 1.0 (1.0)
Subject: Re: Fedex duties and taxes - 872023374675
Message-Id: <911BA078-15F4-4EA9-9681-D1E388F01FB7@icloud.com>
References: <053801dd154e$6db12060$49136120$@hyperflight.co.uk>
In-Reply-To: <053801dd154e$6db12060$49136120$@hyperflight.co.uk>
To: sales@hyperflight.co.uk
Date: Thu, 16 Jul 2026 18:06:40 -0400
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<html class=3D"apple-mail-supports-explicit-dark-mode"><head><meta http-equi=
v=3D"content-type" content=3D"text/html; charset=3Dutf-8"></head><body dir=3D=
"auto">I=E2=80=99ll take care of these charges.<div>FDT</div><div>MY apologi=
es </div><div>Sincerely, </div><div>Douglas Adams<br id=3D"lineBre=
akAtBeginningOfSignature"><div dir=3D"ltr">Sent from my iPhone</div><div dir=
=3D"ltr"><br><blockquote type=3D"cite">On Jul 16, 2026, at 2:11=E2=80=AFPM, s=
ales@hyperflight.co.uk wrote:<br><br></blockquote></div><blockquote type=3D"=
cite"><div dir=3D"ltr">=EF=BB=BF<meta http-equiv=3D"Content-Type" content=3D=
"text/html; charset=3Dus-ascii"><meta name=3D"Generator" content=3D"Microsof=
t Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#defaul=
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o\:* {behavior:url(#default#VML);}
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</style><![endif]--><style>@font-face { font-family: "Cambria Math"; }
@font-face { font-family: Calibri; }
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p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm; font-size: 12pt; fon=
t-family: Aptos, sans-serif; }
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@page WordSection1 { size: 612pt 792pt; margin: 72pt; }
div.WordSection1 { page: WordSection1; }</style><div class=3D"WordSection1">=
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ari=
al",sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-farea=
st-language:EN-US">Dear Douglas Adams,</span><span style=3D"font-size:11.0pt=
;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language=
:EN-US"><o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-siz=
e:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ligature=
s:standardcontextual;mso-fareast-language:EN-US"><o:p> </o:p></span></p=
><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ar=
ial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fare=
ast-language:EN-US">As stated on our checkout page and our terms and conditi=
ons, customers are responsible for any import duties, taxes, or customs clea=
rance charges applied to their order.<o:p></o:p></span></p><p class=3D"MsoNo=
rmal"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-ser=
if;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-US=
"><o:p> </o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-siz=
e:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ligature=
s:standardcontextual;mso-fareast-language:EN-US">FedEx has informed us that t=
he import charges relating to your shipment remain unpaid. If these charges a=
re not paid directly to FedEx, they will be passed back to HyperFlight toget=
her with additional administration fees.<o:p></o:p></span></p><p class=3D"Ms=
oNormal"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-=
serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN=
-US"><o:p> </o:p></span></p><p class=3D"MsoNormal"><b><span style=3D"fo=
nt-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-li=
gatures:standardcontextual;mso-fareast-language:EN-US">Please arrange paymen=
t with FedEx as soon as possible and confirm once this has been completed.<o=
:p></o:p></span></b></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0=
pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stan=
dardcontextual;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial&qu=
ot;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-la=
nguage:EN-US">Should the charges remain unpaid and be transferred to HyperFl=
ight, we may need to recover the full amount from you and restrict your acco=
unt from placing further orders.<o:p></o:p></span></p><p class=3D"MsoNormal"=
><span style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;co=
lor:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-US"><o:=
p> </o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.=
0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:sta=
ndardcontextual;mso-fareast-language:EN-US">Kind regards,<o:p></o:p></span><=
/p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"=
Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fa=
reast-language:EN-US"><o:p> </o:p></span></p><p class=3D"MsoNormal"><sp=
an style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:=
#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-US">Neil St=
ainton.<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size=
:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures=
:standardcontextual;mso-fareast-language:EN-US"><o:p> </o:p></span></p>=
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ari=
al",sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-farea=
st-language:EN-US">---------------------------<o:p></o:p></span></p><p class=
=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial"=
,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-langu=
age:EN-US">HyperFlight Ltd<o:p></o:p></span></p><p class=3D"MsoNormal"><span=
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1=
F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-US">1 Drybank=
Farm<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:1=
1.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:s=
tandardcontextual;mso-fareast-language:EN-US">Fosse Way, Ettington<o:p></o:p=
></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-fami=
ly:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextu=
al;mso-fareast-language:EN-US">Stratford-upon-Avon <o:p></o:p></span></p><p c=
lass=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial&q=
uot;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-l=
anguage:EN-US">UK CV37 7PD<o:p></o:p></span></p><p class=3D"MsoNormal"><span=
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1=
F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-US"><o:p>&nbs=
p;</o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;fo=
nt-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardc=
ontextual;mso-fareast-language:EN-US">Mob/WhatsApp: +44 (0)7821 351341<o:p><=
/o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-=
family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcont=
extual;mso-fareast-language:EN-US">Email: <a href=3D"mailto:neil@hyperflight=
.co.uk">neil@hyperflight.co.uk</a><o:p></o:p></span></p><p class=3D"MsoNorma=
l"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;=
color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-language:EN-US">W=
eb : <a href=3D"http://www.hyperflight.co.uk">www.hyperflight.co.uk</a=
><o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0p=
t;font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual;mso-fareast-language:EN-US">VAT ID: GB116294226<o:p></o:p></sp=
an></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&q=
uot;Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual;ms=
o-fareast-language:EN-US">EORI: GB116294226000<o:p></o:p></span></p><p class=
=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial"=
,sans-serif;color:#1F497D;mso-ligatures:standardcontextual;mso-fareast-langu=
age:EN-US"><o:p> </o:p></span></p><p class=3D"MsoNormal"><span style=3D=
"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso=
-ligatures:standardcontextual;mso-fareast-language:EN-US"><o:p> </o:p><=
/span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family=
:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><div=
><image001.png></div><span style=3D"mso-ligatures:standardcontextual">=
<o:p></o:p></span></span></p><p class=3D"MsoNormal"><span style=3D"font-size=
:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures=
:standardcontextual;mso-fareast-language:EN-US"><o:p> </o:p></span></p>=
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ari=
al",sans-serif;color:#1F497D"><o:p> </o:p></span></p><p class=3D"M=
soNormal"><span style=3D"font-size:11.0pt;font-family:"Arial",sans=
-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p=
><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ar=
ial",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </=
o:p></span></p><div><div style=3D"border:none;border-top:solid #E1E1E1 1.0pt=
;padding:3.0pt 0cm 0cm 0cm"><p class=3D"MsoNormal"><b><span lang=3D"EN-US" s=
tyle=3D"font-size:11.0pt;font-family:"Calibri",sans-serif">From:</=
span></b><span lang=3D"EN-US" style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif"> Anna Sloan <anna.sloan@inxpress.com> <br><b>S=
ent:</b> 15 July 2026 13:09<br><b>To:</b> sales@hyperflight.co.uk<br><b>Subj=
ect:</b> Fedex duties and taxes - 872023374675<o:p></o:p></span></p></div></=
div><p class=3D"MsoNormal"><o:p> </o:p></p><div><p style=3D"margin:0cm"=
><span style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;co=
lor:#444444">Good Afternoon, </span><span style=3D"font-family:"Arial&q=
uot;,sans-serif;color:#444444"><o:p></o:p></span></p><table class=3D"MsoNorm=
alTable" border=3D"0" cellpadding=3D"0"><tbody><tr><td style=3D"padding:.75p=
t .75pt .75pt .75pt"></td></tr><tr><td style=3D"padding:.75pt .75pt .75pt .7=
5pt"></td></tr><tr><td style=3D"padding:.75pt .75pt .75pt .75pt"><p style=3D=
"margin:0cm"><span style=3D"font-size:11.0pt">We=E2=80=99ve reviewed the shi=
pment with tracking number 872023374675 and have been advised that the recei=
ver has not yet paid the applicable duties and taxes for this shipment, in l=
ine with DAP Incoterms.</span><o:p></o:p></p></td></tr><tr><td style=3D"padd=
ing:.75pt .75pt .75pt .75pt"></td></tr><tr><td style=3D"padding:.75pt .75pt .=
75pt .75pt"><p style=3D"margin:0cm"><span style=3D"font-size:11.0pt">Under Fe=
dEx terms and conditions, if duties and taxes remain unpaid by the receiver,=
these charges are automatically rebilled to the shipper=E2=80=99s account.<=
/span><o:p></o:p></p></td></tr><tr><td style=3D"padding:.75pt .75pt .75pt .7=
5pt"></td></tr><tr><td style=3D"padding:.75pt .75pt .75pt .75pt"><p style=3D=
"margin:0cm"><span style=3D"font-size:11.0pt">To help avoid this rebill, we k=
indly ask that you contact the receiver as soon as possible and request that=
they settle the outstanding duties and taxes directly with FedEx.</span><o:=
p></o:p></p></td></tr><tr><td style=3D"padding:.75pt .75pt .75pt .75pt"></td=
></tr><tr><td style=3D"padding:.75pt .75pt .75pt .75pt"><p style=3D"margin:0=
cm"><span style=3D"font-size:11.0pt">Please let us know once payment has bee=
n made, or if you would like any support from our side=E2=80=94we=E2=80=99re=
happy to assist.</span><o:p></o:p></p></td></tr><tr><td style=3D"padding:.7=
5pt .75pt .75pt .75pt"></td></tr><tr><td style=3D"padding:.75pt .75pt .75pt .=
75pt"><p style=3D"margin:0cm"><span style=3D"font-size:11.0pt">Kind regards,=
</span><o:p></o:p></p></td></tr></tbody></table><p class=3D"MsoNormal"><span=
style=3D"font-family:"Arial",sans-serif;color:#444444"><o:p> =
;</o:p></span></p><div><div><p style=3D"margin:0cm"><span style=3D"font-size=
:11.0pt;font-family:"inherit",serif;color:#444444">Kind regards,</=
span><span style=3D"font-family:"Arial",sans-serif;color:#444444">=
<o:p></o:p></span></p><div><p style=3D"margin:0cm"><span style=3D"font-famil=
y:"Arial",sans-serif;color:#444444"><o:p> </o:p></span></p></=
div><div><p style=3D"margin:0cm"><strong><span style=3D"font-size:11.0pt;fon=
t-family:"inherit",serif;color:#444444;background:white">Anna Sloa=
n</span></strong><span style=3D"font-family:"Arial",sans-serif;col=
or:#444444"><o:p></o:p></span></p><p style=3D"margin:0cm;text-align:start"><=
span style=3D"font-family:"Arial",sans-serif;color:#444444"><o:p>&=
nbsp;</o:p></span></p></div><div><p style=3D"margin:0cm"><strong><span style=
=3D"font-size:11.0pt;font-family:"inherit",serif;color:#444444;bac=
kground:white">Customer Support @ InXpress Westminster & Southampton</sp=
an></strong><span style=3D"font-family:"Arial",sans-serif;color:#4=
44444"><o:p></o:p></span></p><p style=3D"margin:0cm;text-align:start"><span s=
tyle=3D"font-family:"Arial",sans-serif;color:#444444"><o:p> <=
/o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-family:"Aria=
l",sans-serif;color:#444444"><div><image002.png></div></span><spa=
n style=3D"font-family:"Arial",sans-serif;color:#444444"><o:p></o:=
p></span></p><p style=3D"margin:0cm"><span style=3D"font-family:"Arial&=
quot;,sans-serif;color:#444444"><o:p> </o:p></span></p></div><div><p st=
yle=3D"margin:0cm"><strong><span style=3D"font-size:11.0pt;font-family:"=
;inherit",serif;color:#444444;background:white">Courier | Same Day Serv=
ice | Air Freight | Road Freight | Import Service</span></strong><span style=
=3D"font-family:"Arial",sans-serif;color:#444444"><o:p></o:p></spa=
n></p></div><div><p style=3D"margin:0cm"><span style=3D"font-size:11.0pt;fon=
t-family:"inherit",serif;color:#444444;background:white">Phone: +4=
42045381513 | Direct Line: +44 208 102 2316</span><span style=3D"font-family=
:"Arial",sans-serif;color:#444444"><o:p></o:p></span></p></div><di=
v><p style=3D"margin:0cm"><span style=3D"font-size:11.0pt;font-family:"=
inherit",serif;color:#444444;background:white">Email: <strong><span sty=
le=3D"font-family:"inherit",serif"><a href=3D"mailto:anna.sloan@in=
xpress.com"><span style=3D"font-weight:normal">anna.sloan@inxpress.com</span=
></a></span></strong></span><span style=3D"font-family:"Arial",san=
s-serif;color:#444444"><o:p></o:p></span></p></div><div><p style=3D"margin:0=
cm"><span style=3D"font-size:11.0pt;font-family:"inherit",serif;co=
lor:#444444;background:white">Web: </span><span style=3D"font-family:"A=
rial",sans-serif;color:#444444"><a href=3D"https://gb.inxpress.com/loca=
tions/westminster/" target=3D"_blank" title=3D"https://gb.inxpress.com/locat=
ions/westminster/"><strong><span style=3D"font-size:11.0pt;font-family:"=
;inherit",serif;border:none windowtext 1.0pt;padding:0cm;background:whi=
te">https://gb.inxpress.com/locations/westminster/</span></strong></a><o:p><=
/o:p></span></p></div><div><p style=3D"margin:0cm"><span style=3D"font-size:=
11.0pt;font-family:"inherit",serif;color:#444444;background:white"=
>Suite 118, 77 Victoria Street</span><span style=3D"font-family:"Arial&=
quot;,sans-serif;color:#444444"><o:p></o:p></span></p></div><div><p style=3D=
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