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References: <CAOnfRMOCnh7WvhgFrq1OKL9KiibjWFtHd_QqeH3Mn6eecvV0JQ@mail.gmail.com> <015101dcdb33$6526f820$2f74e860$@hyperflight.co.uk>
 <CAOnfRMNf5RwqzCBEoi50atzxdWR+ZAQsWXQUOiqEGCHNA5dFmw@mail.gmail.com>
In-Reply-To: <CAOnfRMNf5RwqzCBEoi50atzxdWR+ZAQsWXQUOiqEGCHNA5dFmw@mail.gmail.com>
From: Basile Ginel <basile.ginel@gmail.com>
Date: Mon, 4 May 2026 12:45:06 +0200
Message-ID: <CAOnfRMOYaDSP2J6yNdRVvNNm0UFRQecJFMnG6gqCFrZysepQ3g@mail.gmail.com>
Subject: Re: Importation fees
To: sales@hyperflight.co.uk
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Hi,
Just received the second parcel, i confirm that i had to pay 37 euros fees
for import taxes...
Sounds that brexit does not help promoting your business very well, I dit
not expect such high penalty for such a small parcel.
It could be announced in a bit clearer way on your website to limit
customers disappointment.

Anyway i'm happy with your products have a nice day.

Regards


Le lun. 4 mai 2026, 11:54, Basile Ginel <basile.ginel@gmail.com> a =C3=A9cr=
it :

> Hi, i received only one parcel with the carbon rods and covering film.
> Servomotors, spinner and motor are missing,
>
> Do you have a second tracking number for the second parcel?
>
> Regards
>
> Le dim. 3 mai 2026, 21:31, <sales@hyperflight.co.uk> a =C3=A9crit :
>
>> Hi Basile,
>>
>>
>>
>> Sorry, these fees are payable by you. You pay whenever you import from
>> outside the EU. Since Brexit the UK is outside the EU.
>>
>>
>>
>> It is not spam.
>>
>>
>>
>> Kind regards,
>>
>>
>>
>> Neil.
>>
>>
>>
>> ---------------------------
>>
>> Neil Stainton
>>
>> HyperFlight Ltd
>>
>> 1 Drybank Farm
>>
>> Fosse Way, Ettington
>>
>> Stratford-upon-Avon
>>
>> UK CV37 7PD
>>
>>
>>
>> Mob/WhatsApp: +44 (0)7821 351341
>>
>> Email: neil@hyperflight.co.uk
>>
>> Web  : www.hyperflight.co.uk
>>
>> VAT ID: GB116294226
>>
>> EORI: GB116294226000
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Basile Ginel <basile.ginel@gmail.com>
>> *Sent:* 01 May 2026 07:54
>> *To:* sales@hyperflight.co.uk
>> *Subject:* Importation fees
>>
>>
>>
>> Hi, i just received notifications for importation fees from FedEx relate=
d
>> to my recent order.
>>
>> I don't really understand if it must be payed by me or by you, it may
>> also be spam.
>>
>>
>>
>> They want to charg=C3=A9 me 42euros fee, it sound abusive.
>>
>

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<div dir=3D"auto">Hi,=C2=A0<div dir=3D"auto">Just received the second parce=
l, i confirm that i had to pay 37 euros fees for import taxes...</div><div =
dir=3D"auto">Sounds that brexit does not help promoting your business very =
well, I dit not expect such high penalty for such a small parcel.</div><div=
 dir=3D"auto">It could be announced in a bit clearer way on your website to=
 limit customers disappointment.</div><div dir=3D"auto"><br></div><div dir=
=3D"auto">Anyway i&#39;m happy with your products have a nice day.</div><di=
v dir=3D"auto"><br></div><div dir=3D"auto">Regards=C2=A0</div><div dir=3D"a=
uto"><br></div></div><br><div class=3D"gmail_quote gmail_quote_container"><=
div dir=3D"ltr" class=3D"gmail_attr">Le lun. 4 mai 2026, 11:54, Basile Gine=
l &lt;<a href=3D"mailto:basile.ginel@gmail.com">basile.ginel@gmail.com</a>&=
gt; a =C3=A9crit=C2=A0:<br></div><blockquote class=3D"gmail_quote" style=3D=
"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D=
"auto">Hi, i received only one parcel with the carbon rods and covering fil=
m.<div dir=3D"auto">Servomotors, spinner and motor are missing,</div><div d=
ir=3D"auto"><br></div><div dir=3D"auto">Do you have a second tracking numbe=
r for the second parcel?</div><div dir=3D"auto"><br></div><div dir=3D"auto"=
>Regards=C2=A0</div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" c=
lass=3D"gmail_attr">Le dim. 3 mai 2026, 21:31,  &lt;<a href=3D"mailto:sales=
@hyperflight.co.uk" rel=3D"noreferrer noreferrer" target=3D"_blank">sales@h=
yperflight.co.uk</a>&gt; a =C3=A9crit=C2=A0:<br></div><blockquote class=3D"=
gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-=
left:1ex"><div lang=3D"EN-GB" link=3D"blue" vlink=3D"purple" style=3D"word-=
wrap:break-word"><div><p class=3D"MsoNormal"><span style=3D"font-size:11.0p=
t;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">Hi Basile,<u></u>=
<u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;fo=
nt-family:&quot;Arial&quot;,sans-serif;color:#1f497d"><u></u>=C2=A0<u></u><=
/span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-famil=
y:&quot;Arial&quot;,sans-serif;color:#1f497d">Sorry, these fees are payable=
 by you. You pay whenever you import from outside the EU. Since Brexit the =
UK is outside the EU.<u></u><u></u></span></p><p class=3D"MsoNormal"><span =
style=3D"font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1=
f497d"><u></u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><span style=3D=
"font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">I=
t is not spam.<u></u><u></u></span></p><p class=3D"MsoNormal"><span style=
=3D"font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d=
"><u></u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><span style=3D"font=
-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">Kind r=
egards,<u></u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-=
size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d"><u></u>=
=C2=A0<u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.=
0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">Neil.<u></u><u>=
</u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-=
family:&quot;Arial&quot;,sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></sp=
an></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&=
quot;Arial&quot;,sans-serif;color:#1f497d">---------------------------<u></=
u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;=
font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">Neil Stainton<u></u=
><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-family:&quot;=
Arial&quot;,sans-serif;color:#1f497d">HyperFlight Ltd<u></u><u></u></span><=
/p><p class=3D"MsoNormal"><span style=3D"font-family:&quot;Arial&quot;,sans=
-serif;color:#1f497d">1 Drybank Farm<u></u><u></u></span></p><p class=3D"Ms=
oNormal"><span style=3D"font-family:&quot;Arial&quot;,sans-serif;color:#1f4=
97d">Fosse Way, Ettington<u></u><u></u></span></p><p class=3D"MsoNormal"><s=
pan style=3D"font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">Stratf=
ord-upon-Avon <u></u><u></u></span></p><p class=3D"MsoNormal"><span style=
=3D"font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">UK CV37 7PD<u><=
/u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-family:&quo=
t;Arial&quot;,sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p><p c=
lass=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Arial&=
quot;,sans-serif;color:#1f497d">Mob/WhatsApp: +44 (0)7821 351341<u></u><u><=
/u></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:#1f497d">Email: <a href=3D"mailto:=
neil@hyperflight.co.uk" rel=3D"noreferrer noreferrer noreferrer" target=3D"=
_blank">neil@hyperflight.co.uk</a><u></u><u></u></span></p><p class=3D"MsoN=
ormal"><span style=3D"font-size:11.0pt;font-family:&quot;Arial&quot;,sans-s=
erif;color:#1f497d">Web =C2=A0: <a href=3D"http://www.hyperflight.co.uk" re=
l=3D"noreferrer noreferrer noreferrer" target=3D"_blank">www.hyperflight.co=
.uk</a><u></u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"font-=
size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">VAT ID:=
 GB116294226<u></u><u></u></span></p><p class=3D"MsoNormal"><span style=3D"=
font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:#1f497d">EO=
RI: GB116294226000</span><b><span style=3D"font-size:11.0pt;font-family:&qu=
ot;Calibri&quot;,sans-serif;color:#1f497d"><u></u><u></u></span></b></p><p =
class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Arial=
&quot;,sans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p><p class=3D=
"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&quot;Arial&quot;,s=
ans-serif;color:#1f497d"><u></u>=C2=A0<u></u></span></p><p class=3D"MsoNorm=
al"><span style=3D"font-size:11.0pt;font-family:&quot;Arial&quot;,sans-seri=
f;color:#1f497d"><u></u>=C2=A0<u></u></span></p><p class=3D"MsoNormal"><spa=
n style=3D"font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;color:=
#1f497d"><u></u>=C2=A0<u></u></span></p><div style=3D"border:none;border-to=
p:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class=3D"MsoNormal"><b>=
<span lang=3D"EN-US" style=3D"font-size:11.0pt;font-family:&quot;Calibri&qu=
ot;,sans-serif">From:</span></b><span lang=3D"EN-US" style=3D"font-size:11.=
0pt;font-family:&quot;Calibri&quot;,sans-serif"> Basile Ginel &lt;<a href=
=3D"mailto:basile.ginel@gmail.com" rel=3D"noreferrer noreferrer noreferrer"=
 target=3D"_blank">basile.ginel@gmail.com</a>&gt; <br><b>Sent:</b> 01 May 2=
026 07:54<br><b>To:</b> <a href=3D"mailto:sales@hyperflight.co.uk" rel=3D"n=
oreferrer noreferrer noreferrer" target=3D"_blank">sales@hyperflight.co.uk<=
/a><br><b>Subject:</b> Importation fees<u></u><u></u></span></p></div><p cl=
ass=3D"MsoNormal"><u></u>=C2=A0<u></u></p><div><p class=3D"MsoNormal">Hi, i=
 just received notifications for importation fees from FedEx related to my =
recent order.<u></u><u></u></p><div><p class=3D"MsoNormal">I don&#39;t real=
ly understand if it must be payed by me or by you, it may also be spam.<u><=
/u><u></u></p></div><div><p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p></d=
iv><div><p class=3D"MsoNormal">They want to charg=C3=A9 me 42euros fee, it =
sound abusive.<u></u><u></u></p></div></div></div></div></blockquote></div>
</blockquote></div>

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