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From: Cesare Sarti <fly@kb3aero.com>
Mime-Version: 1.0 (1.0)
Subject: Re: purchase Spada GoFast 3m
Date: Mon, 29 Jun 2026 21:57:52 +0200
Message-Id: <D9788470-95A0-4D92-8C73-6493A619E855@kb3aero.com>
References: <025101dd07f9$cf1e3f20$6d5abd60$@hyperflight.co.uk>
Cc: James Hammond <hammondtw@gmail.com>
In-Reply-To: <025101dd07f9$cf1e3f20$6d5abd60$@hyperflight.co.uk>
To: sales@hyperflight.co.uk
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<html class=3D"apple-mail-supports-explicit-dark-mode"><head><meta http-equi=
v=3D"content-type" content=3D"text/html; charset=3Dutf-8"></head><body dir=3D=
"auto"><p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-ca=
ps: normal; font-width: normal; font-size: 20px; line-height: normal; font-f=
amily: "Times New Roman"; font-size-adjust: none; font-kerning: au=
to; font-variant-alternates: normal; font-variant-ligatures: normal; font-va=
riant-numeric: normal; font-variant-east-asian: normal; font-variant-positio=
n: normal; font-variant-emoji: normal; font-feature-settings: normal; font-o=
ptical-sizing: auto; font-variation-settings: normal; -webkit-text-stroke-wi=
dth: 0px; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kern=
ing: none;">Hi Neil,</span></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">Thank you for your reply and for agreeing to refund the model.</span></p=
>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">I understand your point of view regarding the finish. However, I would l=
ike to explain ours.</span></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">If I buy a brand-new Audi and it is delivered with scratches, polishing m=
arks and paint defects, I would not expect the dealer to tell me that the en=
gine works perfectly or that many customers would find the finish acceptable=
. A premium product is judged as a whole, not only by its structural or mech=
anical quality.</span></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">This was exactly our point. We never questioned the structural quality o=
f the model. In fact, we agreed that it appears to be well built. Our concer=
n was only about the cosmetic finish, especially considering the premium mar=
ket segment we work in.</span></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">That said, I don=E2=80=99t think it is worth spending any more time disc=
ussing this. I appreciate your willingness to take the model back and refund=
the purchase price, and I would simply like to close this matter in a fair a=
nd friendly way.</span></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">Regarding the return shipping, I understand your proposal to share the c=
ost 50/50. Since you had already kindly issued us a voucher for approximatel=
y the same value, and as we will no longer be purchasing another model from H=
yperFlight, would it be possible to use that voucher to cover part of our sh=
are of the return shipping instead?</span></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">I believe this would be a simple and fair solution for both of us.</span=
></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">Thank you again for your support, and I look forward to your reply.</spa=
n></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">Kind regards,</span></p>
<p style=3D"margin: 0px 0px 12px; font-style: normal; font-variant-caps: nor=
mal; font-width: normal; font-size: 20px; line-height: normal; font-family: &=
quot;Times New Roman"; font-size-adjust: none; font-kerning: auto; font=
-variant-alternates: normal; font-variant-ligatures: normal; font-variant-nu=
meric: normal; font-variant-east-asian: normal; font-variant-position: norma=
l; font-variant-emoji: normal; font-feature-settings: normal; font-optical-s=
izing: auto; font-variation-settings: normal; -webkit-text-stroke-width: 0px=
; -webkit-text-stroke-color: rgb(0, 0, 0);"><span style=3D"font-kerning: non=
e;">Cesare</span></p><div dir=3D"ltr"><br><blockquote type=3D"cite">Il giorn=
o 29 giu 2026, alle ore 21:02, sales@hyperflight.co.uk ha scritto:<br><br></=
blockquote></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<meta h=
ttp-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"><meta name=
=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)"><style>@font-=
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@page WordSection1 { size: 612pt 792pt; margin: 70.85pt 2cm 2cm; }
div.WordSection1 { page: WordSection1; }</style><div class=3D"WordSection1">=
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ari=
al",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi Cesare,<o:p=
></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;fon=
t-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-=
US"><o:p> </o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-s=
ize:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareas=
t-language:EN-US">I think we should share this cost 50/50, as structurally t=
he model is fine and many people would find the finish acceptable.<o:p></o:p=
></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-fami=
ly:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p><=
p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Aria=
l",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Kind regards,<o=
:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;f=
ont-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:E=
N-US"><o:p> </o:p></span></p><p class=3D"MsoNormal"><span style=3D"font=
-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fare=
ast-language:EN-US">Neil.<o:p></o:p></span></p><p class=3D"MsoNormal"><span s=
tyle=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F4=
97D;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class=3D"MsoN=
ormal"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-se=
rif;color:#1F497D;mso-fareast-language:EN-US">---------------------------<o:=
p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;fo=
nt-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN=
-US">Neil Stainton<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D=
"font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standa=
rdcontextual">HyperFlight Ltd<o:p></o:p></span></p><p class=3D"MsoNormal"><s=
pan style=3D"font-family:"Arial",sans-serif;color:#1F497D;mso-liga=
tures:standardcontextual">1 Drybank Farm<o:p></o:p></span></p><p class=3D"Ms=
oNormal"><span style=3D"font-family:"Arial",sans-serif;color:#1F49=
7D;mso-ligatures:standardcontextual">Fosse Way, Ettington<o:p></o:p></span><=
/p><p class=3D"MsoNormal"><span style=3D"font-family:"Arial",sans-=
serif;color:#1F497D;mso-ligatures:standardcontextual">Stratford-upon-Avon <o=
:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-family:"=
Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">UK CV=
37 7PD<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-famil=
y:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextua=
l"><o:p> </o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-si=
ze:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast=
-language:EN-US">Mob/WhatsApp: +44 (0)7821 351341<o:p></o:p></span></p><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial&qu=
ot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Email: neil@hyperfl=
ight.co.uk<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-s=
ize:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareas=
t-language:EN-US">Web : www.hyperflight.co.uk<o:p></o:p></span></p><p c=
lass=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial&q=
uot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">VAT ID: GB11629422=
6<o:p></o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0p=
t;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-languag=
e:EN-US">EORI: GB116294226000</span><b><span style=3D"font-size:11.0pt;font-=
family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-=
US"><o:p></o:p></span></b></p><p class=3D"MsoNormal"><span style=3D"font-siz=
e:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> =
</o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font=
-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-U=
S"><o:p> </o:p></span></p><p class=3D"MsoNormal"><span style=3D"font-si=
ze:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast=
-language:EN-US"><o:p> </o:p></span></p><div><div style=3D"border:none;=
border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class=3D"MsoNor=
mal"><b><span lang=3D"EN-US" style=3D"font-size:11.0pt;font-family:"Cal=
ibri",sans-serif">From:</span></b><span lang=3D"EN-US" style=3D"font-si=
ze:11.0pt;font-family:"Calibri",sans-serif"> Cesare Sarti <fly@=
kb3aero.com> <br><b>Sent:</b> 29 June 2026 17:47<br><b>To:</b> sales@hype=
rflight.co.uk<br><b>Cc:</b> James Hammond <hammondtw@gmail.com><br><b>=
Subject:</b> Re: purchase Spada GoFast 3m<o:p></o:p></span></p></div></div><=
p class=3D"MsoNormal"><o:p> </o:p></p><p style=3D"mso-margin-top-alt:0c=
m;margin-right:0cm;margin-bottom:9.0pt;margin-left:0cm"><span style=3D"font-=
size:14.5pt;font-family:"Times New Roman",serif">Hi Neil,<o:p></o:=
p></span></p><p style=3D"mso-margin-top-alt:0cm;margin-right:0cm;margin-bott=
om:9.0pt;margin-left:0cm;font-variant-caps: normal;font-width: normal;font-s=
ize-adjust: none;font-kerning: auto;font-variant-alternates: normal;font-var=
iant-ligatures: normal;font-variant-numeric: normal;font-variant-east-asian:=
normal;font-variant-position: normal;font-variant-emoji: normal;font-featur=
e-settings: normal;font-optical-sizing: auto;font-variation-settings: normal=
;-webkit-text-stroke-width: 0px;-webkit-text-stroke-color: rgb(0, 0, 0)"><sp=
an style=3D"font-size:14.5pt;font-family:"Times New Roman",serif">=
Thank you very much for your quick reply and for agreeing to accept the retu=
rn of the model.<o:p></o:p></span></p><p style=3D"mso-margin-top-alt:0cm;mar=
gin-right:0cm;margin-bottom:9.0pt;margin-left:0cm;font-variant-caps: normal;=
font-width: normal;font-size-adjust: none;font-kerning: auto;font-variant-al=
ternates: normal;font-variant-ligatures: normal;font-variant-numeric: normal=
;font-variant-east-asian: normal;font-variant-position: normal;font-variant-=
emoji: normal;font-feature-settings: normal;font-optical-sizing: auto;font-v=
ariation-settings: normal;-webkit-text-stroke-width: 0px;-webkit-text-stroke=
-color: rgb(0, 0, 0)"><span style=3D"font-size:14.5pt;font-family:"Time=
s New Roman",serif">Before arranging the shipment, could you please let=
me know how you would like to handle the return transport?<o:p></o:p></span=
></p><p style=3D"mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt=
;margin-left:0cm;font-variant-caps: normal;font-width: normal;font-size-adju=
st: none;font-kerning: auto;font-variant-alternates: normal;font-variant-lig=
atures: normal;font-variant-numeric: normal;font-variant-east-asian: normal;=
font-variant-position: normal;font-variant-emoji: normal;font-feature-settin=
gs: normal;font-optical-sizing: auto;font-variation-settings: normal;-webkit=
-text-stroke-width: 0px;-webkit-text-stroke-color: rgb(0, 0, 0)"><span style=
=3D"font-size:14.5pt;font-family:"Times New Roman",serif">Would yo=
u prefer to arrange the collection yourselves, or should I organise the ship=
ment and send you the transport invoice?<o:p></o:p></span></p><p style=3D"ms=
o-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;margin-left:0cm;fo=
nt-variant-caps: normal;font-width: normal;font-size-adjust: none;font-kerni=
ng: auto;font-variant-alternates: normal;font-variant-ligatures: normal;font=
-variant-numeric: normal;font-variant-east-asian: normal;font-variant-positi=
on: normal;font-variant-emoji: normal;font-feature-settings: normal;font-opt=
ical-sizing: auto;font-variation-settings: normal;-webkit-text-stroke-width:=
0px;-webkit-text-stroke-color: rgb(0, 0, 0)"><span style=3D"font-size:14.5p=
t;font-family:"Times New Roman",serif">Once I have your instructio=
ns, I will carefully pack the model and send it back.<o:p></o:p></span></p><=
p style=3D"mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;margi=
n-left:0cm;font-variant-caps: normal;font-width: normal;font-size-adjust: no=
ne;font-kerning: auto;font-variant-alternates: normal;font-variant-ligatures=
: normal;font-variant-numeric: normal;font-variant-east-asian: normal;font-v=
ariant-position: normal;font-variant-emoji: normal;font-feature-settings: no=
rmal;font-optical-sizing: auto;font-variation-settings: normal;-webkit-text-=
stroke-width: 0px;-webkit-text-stroke-color: rgb(0, 0, 0)"><span style=3D"fo=
nt-size:14.5pt;font-family:"Times New Roman",serif">Thank you agai=
n for your support.<o:p></o:p></span></p><p style=3D"mso-margin-top-alt:0cm;=
margin-right:0cm;margin-bottom:9.0pt;margin-left:0cm;font-variant-caps: norm=
al;font-width: normal;font-size-adjust: none;font-kerning: auto;font-variant=
-alternates: normal;font-variant-ligatures: normal;font-variant-numeric: nor=
mal;font-variant-east-asian: normal;font-variant-position: normal;font-varia=
nt-emoji: normal;font-feature-settings: normal;font-optical-sizing: auto;fon=
t-variation-settings: normal;-webkit-text-stroke-width: 0px;-webkit-text-str=
oke-color: rgb(0, 0, 0)"><span style=3D"font-size:14.5pt;font-family:"T=
imes New Roman",serif">Kind regards,<o:p></o:p></span></p><p style=3D"m=
so-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;margin-left:0cm;f=
ont-variant-caps: normal;font-width: normal;font-size-adjust: none;font-kern=
ing: auto;font-variant-alternates: normal;font-variant-ligatures: normal;fon=
t-variant-numeric: normal;font-variant-east-asian: normal;font-variant-posit=
ion: normal;font-variant-emoji: normal;font-feature-settings: normal;font-op=
tical-sizing: auto;font-variation-settings: normal;-webkit-text-stroke-width=
: 0px;-webkit-text-stroke-color: rgb(0, 0, 0)"><span style=3D"font-size:14.5=
pt;font-family:"Times New Roman",serif">Cesare<o:p></o:p></span></=
p><div><p class=3D"MsoNormal"><o:p> </o:p></p></div><div><p class=3D"Ms=
oNormal"><o:p> </o:p></p></div><div><div><p class=3D"MsoNormal"><br><br=
><o:p></o:p></p><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt"><=
p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">Il giorno 29 giu 2026, a=
lle ore 17:04, <a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.=
co.uk</a> ha scritto:<o:p></o:p></p></blockquote></div><blockquote style=3D"=
margin-top:5.0pt;margin-bottom:5.0pt"><div><p class=3D"MsoNormal"><span styl=
e=3D"font-family:"Tahoma",sans-serif">=EF=BB=BF</span><o:p></o:p><=
/p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"=
Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi Cesare,<=
/span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;=
font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:=
EN-US"> </span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"fon=
t-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-far=
east-language:EN-US">Thank you for sending the photos. We are very sorry the=
model was not of suitable quality.</span><o:p></o:p></p><p class=3D"MsoNorm=
al"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-serif=
;color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p><p cl=
ass=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial&qu=
ot;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Please return it to=
HyperFlight and we will credit you. </span><o:p></o:p></p><p class=3D"MsoNo=
rmal"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-ser=
if;color:#1F497D"> </span><o:p></o:p></p><p class=3D"MsoNormal"><span s=
tyle=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F4=
97D;mso-fareast-language:EN-US">Kind regards,</span><o:p></o:p></p><p class=3D=
"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial",sa=
ns-serif;color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p><=
/p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"=
Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Neil.</span=
><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-=
family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US=
"> </span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-siz=
e:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-=
language:EN-US">---------------------------</span><o:p></o:p></p><p class=3D=
"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial",sa=
ns-serif;color:#1F497D;mso-fareast-language:EN-US">Neil Stainton</span><o:p>=
</o:p></p><p class=3D"MsoNormal"><span style=3D"font-family:"Arial"=
;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual">HyperFlight Ltd=
</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-family:&quo=
t;Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">1 D=
rybank Farm</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-=
family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcont=
extual">Fosse Way, Ettington</span><o:p></o:p></p><p class=3D"MsoNormal"><sp=
an style=3D"font-family:"Arial",sans-serif;color:#1F497D;mso-ligat=
ures:standardcontextual">Stratford-upon-Avon </span><o:p></o:p></p><p class=3D=
"MsoNormal"><span style=3D"font-family:"Arial",sans-serif;color:#1=
F497D;mso-ligatures:standardcontextual">UK CV37 7PD</span><o:p></o:p></p><p c=
lass=3D"MsoNormal"><span style=3D"font-family:"Arial",sans-serif;c=
olor:#1F497D;mso-ligatures:standardcontextual"> </span><o:p></o:p></p><=
p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Aria=
l",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Mob/WhatsApp: +=
44 (0)7821 351341</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D=
"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso=
-fareast-language:EN-US">Email: <a href=3D"mailto:neil@hyperflight.co.uk">ne=
il@hyperflight.co.uk</a></span><o:p></o:p></p><p class=3D"MsoNormal"><span s=
tyle=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F4=
97D;mso-fareast-language:EN-US">Web : <a href=3D"http://www.hyperfligh=
t.co.uk">www.hyperflight.co.uk</a></span><o:p></o:p></p><p class=3D"MsoNorma=
l"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;=
color:#1F497D;mso-fareast-language:EN-US">VAT ID: GB116294226</span><o:p></o=
:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&q=
uot;Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US">EORI: G=
B116294226000</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"fon=
t-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"> =
</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt=
;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language=
:EN-US"> </span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"fo=
nt-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fa=
reast-language:EN-US"> </span><o:p></o:p></p><p class=3D"MsoNormal"><sp=
an style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:=
#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p><div><div st=
yle=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"=
><p class=3D"MsoNormal"><b><span lang=3D"EN-US" style=3D"font-size:11.0pt;fo=
nt-family:"Calibri",sans-serif">From:</span></b><span lang=3D"EN-U=
S" style=3D"font-size:11.0pt;font-family:"Calibri",sans-serif"> <a=
href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a> <<a href=3D"mailto:f=
ly@kb3aero.com">fly@kb3aero.com</a>> <br><b>Sent:</b> 24 June 2026 20:48<=
br><b>To:</b> <a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.c=
o.uk</a><br><b>Subject:</b> R: purchase Spada GoFast 3m</span><o:p></o:p></p=
></div></div><p class=3D"MsoNormal"> <o:p></o:p></p><p class=3D"MsoNorm=
al"><span lang=3D"IT" style=3D"font-size:11.0pt;mso-fareast-language:EN-US">=
Hi Neil,</span><o:p></o:p></p><p class=3D"MsoNormal"><span lang=3D"IT" style=
=3D"font-size:11.0pt;mso-fareast-language:EN-US"> </span><o:p></o:p></p=
><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language=
:EN-US">I am also sorry to have to say we are unhappy about the model. It is=
manufactured quite well but as I wrote in my previous email the finis=
hing has quite a lot of defects.</span><o:p></o:p></p><p class=3D"MsoNormal"=
><span style=3D"font-size:11.0pt;mso-fareast-language:EN-US">I had to reduce=
the quality of the pics due to the space limit of my email box.</span><o:p>=
</o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast=
-language:EN-US">If you need further pics or more detailed ones, please let m=
e know.</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size=
:11.0pt;mso-fareast-language:EN-US">Cesare</span><o:p></o:p></p><p class=3D"=
MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language:EN-US"> =
;</span><o:p></o:p></p><div><div style=3D"border:none;border-top:solid #E1E1=
E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class=3D"MsoNormal"><b><span lang=3D"=
IT" style=3D"font-size:11.0pt;font-family:"Calibri",sans-serif">Da=
:</span></b><span lang=3D"IT" style=3D"font-size:11.0pt;font-family:"Ca=
libri",sans-serif"> <a href=3D"mailto:sales@hyperflight.co.uk">sales@hy=
perflight.co.uk</a> <<a href=3D"mailto:sales@hyperflight.co.uk">sales@hyp=
erflight.co.uk</a>> <br><b>Inviato:</b> mercoled=C3=AC 24 giugno 2026 12:=
43<br><b>A:</b> 'Cesare Sarti' <<a href=3D"mailto:fly@kb3aero.com">fly@kb=
3aero.com</a>><br><b>Oggetto:</b> RE: purchase Spada GoFast 3m</span><o:p=
></o:p></p></div></div><p class=3D"MsoNormal"><span lang=3D"IT"> </span=
><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-=
family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US=
">Hi Cesare,</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font=
-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fare=
ast-language:EN-US"> </span><o:p></o:p></p><p class=3D"MsoNormal"><span=
style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1=
F497D;mso-fareast-language:EN-US">Apologies for the delay replying. I am sor=
ry you are unhappy with the model.</span><o:p></o:p></p><p class=3D"MsoNorma=
l"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;=
color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p><p cla=
ss=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial&quo=
t;,sans-serif;color:#1F497D;mso-fareast-language:EN-US">Our mail server remo=
ves all zipped and other archives. Please send the photos attached normally,=
or send a link to a Dropbox folder.</span><o:p></o:p></p><p class=3D"MsoNor=
mal"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-seri=
f;color:#1F497D"> </span><o:p></o:p></p><p class=3D"MsoNormal"><span st=
yle=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F49=
7D;mso-fareast-language:EN-US">Kind regards,</span><o:p></o:p></p><p class=3D=
"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial",sa=
ns-serif;color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p><=
/p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"=
Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Neil.</span=
><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-=
family:"Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US=
"> </span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-siz=
e:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-=
language:EN-US">---------------------------</span><o:p></o:p></p><p class=3D=
"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Arial",sa=
ns-serif;color:#1F497D;mso-fareast-language:EN-US">Neil Stainton</span><o:p>=
</o:p></p><p class=3D"MsoNormal"><span style=3D"font-family:"Arial"=
;,sans-serif;color:#1F497D;mso-ligatures:standardcontextual">HyperFlight Ltd=
</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-family:&quo=
t;Arial",sans-serif;color:#1F497D;mso-ligatures:standardcontextual">1 D=
rybank Farm</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-=
family:"Arial",sans-serif;color:#1F497D;mso-ligatures:standardcont=
extual">Fosse Way, Ettington</span><o:p></o:p></p><p class=3D"MsoNormal"><sp=
an style=3D"font-family:"Arial",sans-serif;color:#1F497D;mso-ligat=
ures:standardcontextual">Stratford-upon-Avon </span><o:p></o:p></p><p class=3D=
"MsoNormal"><span style=3D"font-family:"Arial",sans-serif;color:#1=
F497D;mso-ligatures:standardcontextual">UK CV37 7PD</span><o:p></o:p></p><p c=
lass=3D"MsoNormal"><span style=3D"font-family:"Arial",sans-serif;c=
olor:#1F497D;mso-ligatures:standardcontextual"> </span><o:p></o:p></p><=
p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Aria=
l",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Mob/WhatsApp: +=
44 (0)7821 351341</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D=
"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso=
-fareast-language:EN-US">Email: <a href=3D"mailto:neil@hyperflight.co.uk">ne=
il@hyperflight.co.uk</a></span><o:p></o:p></p><p class=3D"MsoNormal"><span s=
tyle=3D"font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F4=
97D;mso-fareast-language:EN-US">Web : <a href=3D"http://www.hyperfligh=
t.co.uk">www.hyperflight.co.uk</a></span><o:p></o:p></p><p class=3D"MsoNorma=
l"><span style=3D"font-size:11.0pt;font-family:"Arial",sans-serif;=
color:#1F497D;mso-fareast-language:EN-US">VAT ID: GB116294226</span><o:p></o=
:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:&q=
uot;Arial",sans-serif;color:#1F497D;mso-fareast-language:EN-US">EORI: G=
B116294226000</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"fon=
t-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D"> =
</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt=
;font-family:"Arial",sans-serif;color:#1F497D;mso-fareast-language=
:EN-US"> </span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"fo=
nt-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;mso-fa=
reast-language:EN-US"> </span><o:p></o:p></p><div><div style=3D"border:=
none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class=3D"M=
soNormal"><b><span lang=3D"EN-US" style=3D"font-size:11.0pt;font-family:&quo=
t;Calibri",sans-serif">From:</span></b><span lang=3D"EN-US" style=3D"fo=
nt-size:11.0pt;font-family:"Calibri",sans-serif"> Cesare Sarti <=
;<a href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a>> <br><b>Sent:</b>=
24 June 2026 07:49<br><b>To:</b> <a href=3D"mailto:sales@hyperflight.co.uk"=
>sales@hyperflight.co.uk</a><br><b>Subject:</b> Fwd: purchase Spada GoFast 3=
m</span><o:p></o:p></p></div></div><p class=3D"MsoNormal"> <o:p></o:p><=
/p><div><p class=3D"MsoNormal">Hi,<o:p></o:p></p></div><div><p class=3D"MsoN=
ormal"> <o:p></o:p></p></div><div><p class=3D"MsoNormal">Why are you no=
t answering? What kind of Company are you? <o:p></o:p></p></div><div><p=
class=3D"MsoNormal"> <o:p></o:p></p></div><div><p class=3D"MsoNormal">=
Please answer to me.<o:p></o:p></p></div><div><p class=3D"MsoNormal"> <=
o:p></o:p></p></div><div><p class=3D"MsoNormal">Cesare <o:p></o:p></p><=
/div><div><p class=3D"MsoNormal"> <o:p></o:p></p></div><div><p class=3D=
"MsoNormal" style=3D"margin-bottom:12.0pt"><br>Inizio messaggio inoltrato:<o=
:p></o:p></p></div><blockquote style=3D"margin-top:5.0pt;margin-bottom:5.0pt=
"><div><p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><b>Da:</b> <a h=
ref=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a><br><b>Data:</b> 19 giugno=
2026 alle ore 20:04:00 CEST<br><b>A:</b> <a href=3D"mailto:sales@hyperfligh=
t.co.uk">sales@hyperflight.co.uk</a><br><b>Oggetto:</b> <b>I: purchase Spada=
GoFast 3m</b><o:p></o:p></p></div></blockquote><blockquote style=3D"margin-=
top:5.0pt;margin-bottom:5.0pt"><div><p class=3D"MsoNormal"><span style=3D"fo=
nt-family:"Tahoma",sans-serif">=EF=BB=BF</span> <o:p></o:p></p><p c=
lass=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language:EN-U=
S">Hi Neil,</span><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-=
size:11.0pt;mso-fareast-language:EN-US"> </span><o:p></o:p></p><p class=
=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fareast-language:EN-US">c=
ould you please give me a feedback?</span><o:p></o:p></p><p class=3D"MsoNorm=
al"><span style=3D"font-size:11.0pt;mso-fareast-language:EN-US"> </span=
><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-f=
areast-language:EN-US">We would like to send you back the model honestly.</s=
pan><o:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;ms=
o-fareast-language:EN-US"> </span><o:p></o:p></p><p class=3D"MsoNormal"=
><span style=3D"font-size:11.0pt;mso-fareast-language:EN-US">Cesare</span><o=
:p></o:p></p><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;mso-fare=
ast-language:EN-US"> </span><o:p></o:p></p><div><div style=3D"border:no=
ne;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class=3D"Mso=
Normal"><b><span style=3D"font-size:11.0pt;font-family:"Calibri",s=
ans-serif">Da:</span></b><span style=3D"font-size:11.0pt;font-family:"C=
alibri",sans-serif"> Cesare Sarti <<a href=3D"mailto:fly@kb3aero.com=
">fly@kb3aero.com</a>> <br><b>Inviato:</b> mercoled=C3=AC 17 giugno 2026 0=
9:00<br><b>A:</b> <a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflig=
ht.co.uk</a><br><b>Oggetto:</b> Re: purchase Spada GoFast 3m</span><o:p></o:=
p></p></div></div><p class=3D"MsoNormal"> <o:p></o:p></p><p class=3D"Ms=
oNormal">Dear Neil,<o:p></o:p></p><div><p class=3D"MsoNormal"> <o:p></o=
:p></p></div><div><div><p class=3D"MsoNormal">We started to look at the Spad=
a and unfortunately we have found a lot of defects especially about the varn=
ish.<o:p></o:p></p></div><div><p class=3D"MsoNormal">It is very very difficu=
lt for us to sell this model in these conditions here in Italy. <o:p></=
o:p></p></div><div><p class=3D"MsoNormal">I am so sorry as the model is manu=
factured very well but these defects are very visible to the customer.<o:p><=
/o:p></p></div><div><p class=3D"MsoNormal">Please let me know your thoughts.=
Attached some pics.<o:p></o:p></p></div></div></div></blockquote></div></bl=
ockquote></div></div></div></blockquote></body></html>=
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