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Received: from Neil (emodeler.plus.com [212.159.111.105]) by mail.itpartnership.com
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; Tue, 30 Jun 2026 11:07:48 +0100
From: <sales@hyperflight.co.uk>
To: "'Cesare Sarti'" <fly@kb3aero.com>
Cc: "'James Hammond'" <hammondtw@gmail.com>
References: <025101dd07f9$cf1e3f20$6d5abd60$@hyperflight.co.uk> <D9788470-95A0-4D92-8C73-6493A619E855@kb3aero.com>
In-Reply-To: <D9788470-95A0-4D92-8C73-6493A619E855@kb3aero.com>
Subject: RE: purchase Spada GoFast 3m
Date: Tue, 30 Jun 2026 11:07:49 +0100
Message-ID: <007f01dd0878$4e7b63f0$eb722bd0$@hyperflight.co.uk>
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Hi Cesare,
=20
A new Audi would cost =E2=82=AC50,000 and would have imperfections, =
everything does.
=20
A top of the line F3F model will cost =E2=82=AC2500, but the Spada cost =
you =E2=82=AC1360, so it is not at the premium end of the market.
=20
I am not sure of your refund logic but if you are okay about us =
refunding you 95% of the amount paid then we agree.
=20
Please let us know the box size, weight and pickup address and we will =
arrange the shipping.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk
Web : www.hyperflight.co.uk
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Cesare Sarti <fly@kb3aero.com>=20
Sent: 29 June 2026 20:58
To: sales@hyperflight.co.uk
Cc: James Hammond <hammondtw@gmail.com>
Subject: Re: purchase Spada GoFast 3m
=20
Hi Neil,
Thank you for your reply and for agreeing to refund the model.
I understand your point of view regarding the finish. However, I would =
like to explain ours.
If I buy a brand-new Audi and it is delivered with scratches, polishing =
marks and paint defects, I would not expect the dealer to tell me that =
the engine works perfectly or that many customers would find the finish =
acceptable. A premium product is judged as a whole, not only by its =
structural or mechanical quality.
This was exactly our point. We never questioned the structural quality =
of the model. In fact, we agreed that it appears to be well built. Our =
concern was only about the cosmetic finish, especially considering the =
premium market segment we work in.
That said, I don=E2=80=99t think it is worth spending any more time =
discussing this. I appreciate your willingness to take the model back =
and refund the purchase price, and I would simply like to close this =
matter in a fair and friendly way.
Regarding the return shipping, I understand your proposal to share the =
cost 50/50. Since you had already kindly issued us a voucher for =
approximately the same value, and as we will no longer be purchasing =
another model from HyperFlight, would it be possible to use that voucher =
to cover part of our share of the return shipping instead?
I believe this would be a simple and fair solution for both of us.
Thank you again for your support, and I look forward to your reply.
Kind regards,
Cesare
Il giorno 29 giu 2026, alle ore 21:02, sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> ha scritto:
=EF=BB=BF
Hi Cesare,
=20
I think we should share this cost 50/50, as structurally the model is =
fine and many people would find the finish acceptable.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>=20
Web : www.hyperflight.co.uk <http://www.hyperflight.co.uk>=20
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Cesare Sarti <fly@kb3aero.com <mailto:fly@kb3aero.com> >=20
Sent: 29 June 2026 17:47
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Cc: James Hammond <hammondtw@gmail.com <mailto:hammondtw@gmail.com> >
Subject: Re: purchase Spada GoFast 3m
=20
Hi Neil,
Thank you very much for your quick reply and for agreeing to accept the =
return of the model.
Before arranging the shipment, could you please let me know how you =
would like to handle the return transport?
Would you prefer to arrange the collection yourselves, or should I =
organise the shipment and send you the transport invoice?
Once I have your instructions, I will carefully pack the model and send =
it back.
Thank you again for your support.
Kind regards,
Cesare
=20
=20
Il giorno 29 giu 2026, alle ore 17:04, sales@hyperflight.co.uk =
<mailto:sales@hyperflight.co.uk> ha scritto:
=EF=BB=BF
Hi Cesare,
=20
Thank you for sending the photos. We are very sorry the model was not of =
suitable quality.
=20
Please return it to HyperFlight and we will credit you.=20
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>=20
Web : www.hyperflight.co.uk <http://www.hyperflight.co.uk>=20
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
=20
From: fly@kb3aero.com <mailto:fly@kb3aero.com> <fly@kb3aero.com =
<mailto:fly@kb3aero.com> >=20
Sent: 24 June 2026 20:48
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Subject: R: purchase Spada GoFast 3m
=20
Hi Neil,
=20
I am also sorry to have to say we are unhappy about the model. It is =
manufactured quite well but as I wrote in my previous email the =
finishing has quite a lot of defects.
I had to reduce the quality of the pics due to the space limit of my =
email box.
If you need further pics or more detailed ones, please let me know.
Cesare
=20
Da: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk> =
<sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk> >=20
Inviato: mercoled=C3=AC 24 giugno 2026 12:43
A: 'Cesare Sarti' <fly@kb3aero.com <mailto:fly@kb3aero.com> >
Oggetto: RE: purchase Spada GoFast 3m
=20
Hi Cesare,
=20
Apologies for the delay replying. I am sorry you are unhappy with the =
model.
=20
Our mail server removes all zipped and other archives. Please send the =
photos attached normally, or send a link to a Dropbox folder.
=20
Kind regards,
=20
Neil.
=20
---------------------------
Neil Stainton
HyperFlight Ltd
1 Drybank Farm
Fosse Way, Ettington
Stratford-upon-Avon=20
UK CV37 7PD
=20
Mob/WhatsApp: +44 (0)7821 351341
Email: neil@hyperflight.co.uk <mailto:neil@hyperflight.co.uk>=20
Web : www.hyperflight.co.uk <http://www.hyperflight.co.uk>=20
VAT ID: GB116294226
EORI: GB116294226000
=20
=20
=20
From: Cesare Sarti <fly@kb3aero.com <mailto:fly@kb3aero.com> >=20
Sent: 24 June 2026 07:49
To: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Subject: Fwd: purchase Spada GoFast 3m
=20
Hi,
=20
Why are you not answering? What kind of Company are you?=20
=20
Please answer to me.
=20
Cesare=20
=20
Inizio messaggio inoltrato:
Da: fly@kb3aero.com <mailto:fly@kb3aero.com>=20
Data: 19 giugno 2026 alle ore 20:04:00 CEST
A: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Oggetto: I: purchase Spada GoFast 3m
=EF=BB=BF=20
Hi Neil,
=20
could you please give me a feedback?
=20
We would like to send you back the model honestly.
=20
Cesare
=20
Da: Cesare Sarti <fly@kb3aero.com <mailto:fly@kb3aero.com> >=20
Inviato: mercoled=C3=AC 17 giugno 2026 09:00
A: sales@hyperflight.co.uk <mailto:sales@hyperflight.co.uk>=20
Oggetto: Re: purchase Spada GoFast 3m
=20
Dear Neil,
=20
We started to look at the Spada and unfortunately we have found a lot of =
defects especially about the varnish.
It is very very difficult for us to sell this model in these conditions =
here in Italy.=20
I am so sorry as the model is manufactured very well but these defects =
are very visible to the customer.
Please let me know your thoughts. Attached some pics.
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class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>A new Audi would cost =E2=82=AC50,000 and =
would have imperfections, everything does.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>A top of the line F3F model will cost =
=E2=82=AC2500, but the Spada cost you =E2=82=AC1360, so it is not at the =
premium end of the market.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I am not sure of your refund logic but if you =
are okay about us refunding you 95% of the amount paid then we =
agree.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Please let us know the box size, weight and =
pickup address and we will arrange the shipping.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------<o:p></o:p></span></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon <o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: =
neil@hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web =C2=A0: =
www.hyperflight.co.uk<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-la=
nguage:EN-US'><o:p></o:p></span></b></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif'><o:p> </o:=
p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Cesare =
Sarti <fly@kb3aero.com> <br><b>Sent:</b> 29 June 2026 =
20:58<br><b>To:</b> sales@hyperflight.co.uk<br><b>Cc:</b> James Hammond =
<hammondtw@gmail.com><br><b>Subject:</b> Re: purchase Spada GoFast =
3m<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm'><span style=3D'font-size:15.0pt;font-family:"Times New =
Roman",serif'>Hi Neil,<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>Thank you =
for your reply and for agreeing to refund the =
model.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>I =
understand your point of view regarding the finish. However, I would =
like to explain ours.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>If I buy =
a brand-new Audi and it is delivered with scratches, polishing marks and =
paint defects, I would not expect the dealer to tell me that the engine =
works perfectly or that many customers would find the finish acceptable. =
A premium product is judged as a whole, not only by its structural or =
mechanical quality.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>This was =
exactly our point. We never questioned the structural quality of the =
model. In fact, we agreed that it appears to be well built. Our concern =
was only about the cosmetic finish, especially considering the premium =
market segment we work in.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>That =
said, I don=E2=80=99t think it is worth spending any more time =
discussing this. I appreciate your willingness to take the model back =
and refund the purchase price, and I would simply like to close this =
matter in a fair and friendly way.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>Regarding =
the return shipping, I understand your proposal to share the cost 50/50. =
Since you had already kindly issued us a voucher for approximately the =
same value, and as we will no longer be purchasing another model from =
HyperFlight, would it be possible to use that voucher to cover part of =
our share of the return shipping instead?<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>I believe =
this would be a simple and fair solution for both of =
us.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>Thank you =
again for your support, and I look forward to your =
reply.<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New Roman",serif'>Kind =
regards,<o:p></o:p></span></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:15.0pt;font-family:"Times New =
Roman",serif'>Cesare<o:p></o:p></span></p><div><p =
class=3DMsoNormal><br><br><o:p></o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Il giorno 29 giu 2026, alle ore 21:02, <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> ha =
scritto:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span><o:p></o:p></p>=
<p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>I think we should share this cost 50/50, as =
structurally the model is fine and many people would find the finish =
acceptable.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><o:p></o:p></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'> </span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: <a =
href=3D"mailto:neil@hyperflight.co.uk">neil@hyperflight.co.uk</a></span><=
o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : <a =
href=3D"http://www.hyperflight.co.uk">www.hyperflight.co.uk</a></span><o:=
p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Cesare =
Sarti <<a href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a>> =
<br><b>Sent:</b> 29 June 2026 17:47<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Cc:</b> James Hammond <<a =
href=3D"mailto:hammondtw@gmail.com">hammondtw@gmail.com</a>><br><b>Sub=
ject:</b> Re: purchase Spada GoFast =
3m</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm'><span style=3D'font-size:14.5pt;font-family:"Times New =
Roman",serif'>Hi Neil,</span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Thank you =
very much for your quick reply and for agreeing to accept the return of =
the model.</span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Before =
arranging the shipment, could you please let me know how you would like =
to handle the return transport?</span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Would you =
prefer to arrange the collection yourselves, or should I organise the =
shipment and send you the transport invoice?</span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Once I =
have your instructions, I will carefully pack the model and send it =
back.</span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Thank you =
again for your support.</span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New Roman",serif'>Kind =
regards,</span><o:p></o:p></p><p =
style=3D'mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:9.0pt;marg=
in-left:0cm;font-variant-caps: normal;font-width: =
normal;font-size-adjust: none;font-kerning: =
auto;font-variant-alternates: normal;font-variant-ligatures: =
normal;font-variant-numeric: normal;font-variant-east-asian: =
normal;font-variant-position: normal;font-variant-emoji: =
normal;font-feature-settings: normal;font-optical-sizing: =
auto;font-variation-settings: normal;-webkit-text-stroke-width: =
0px;-webkit-text-stroke-color: rgb(0, 0, 0)'><span =
style=3D'font-size:14.5pt;font-family:"Times New =
Roman",serif'>Cesare</span><o:p></o:p></p><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><div><p =
class=3DMsoNormal><br><br><br><o:p></o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Il giorno 29 giu 2026, alle ore 17:04, <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> ha =
scritto:<o:p></o:p></p></blockquote></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span><o:p></o:p></p>=
<p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Thank you for sending the photos. We are very =
sorry the model was not of suitable quality.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Please return it to HyperFlight and we will =
credit you. </span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><o:p></o:p></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'> </span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: <a =
href=3D"mailto:neil@hyperflight.co.uk">neil@hyperflight.co.uk</a></span><=
o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : <a =
href=3D"http://www.hyperflight.co.uk">www.hyperflight.co.uk</a></span><o:=
p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <a =
href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a> <<a =
href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a>> <br><b>Sent:</b> =
24 June 2026 20:48<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Subject:</b> R: purchase Spada GoFast =
3m</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal><span =
lang=3DIT style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hi =
Neil,</span><o:p></o:p></p><p class=3DMsoNormal><span lang=3DIT =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><o:p><=
/o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I am also sorry to =
have to say we are unhappy about the model. It is manufactured quite =
well but as I wrote in my previous email the finishing has quite a =
lot of defects.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>I had to reduce =
the quality of the pics due to the space limit of my email =
box.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>If you need =
further pics or more detailed ones, please let me =
know.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Cesare</span><o:p><=
/o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b=
><span lang=3DIT =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a> =
<<a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>> =
<br><b>Inviato:</b> mercoled=C3=AC 24 giugno 2026 12:43<br><b>A:</b> =
'Cesare Sarti' <<a =
href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a>><br><b>Oggetto:</b=
> RE: purchase Spada GoFast 3m</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal><span lang=3DIT> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Hi Cesare,</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Apologies for the delay replying. I am sorry =
you are unhappy with the model.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Our mail server removes all zipped and other =
archives. Please send the photos attached normally, or send a link to a =
Dropbox folder.</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Kind regards,</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>---------------------------</span><o:p></o:p></=
p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Neil Stainton</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>HyperFlight Ltd</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>1 Drybank Farm</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Fosse Way, Ettington</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>Stratford-upon-Avon </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'>UK CV37 7PD</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#1F497D;mso-ligatures:stand=
ardcontextual'> </span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Mob/WhatsApp: +44 (0)7821 =
351341</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Email: <a =
href=3D"mailto:neil@hyperflight.co.uk">neil@hyperflight.co.uk</a></span><=
o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>Web : <a =
href=3D"http://www.hyperflight.co.uk">www.hyperflight.co.uk</a></span><o:=
p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>VAT ID: GB116294226</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'>EORI: GB116294226000</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D'>&=
nbsp;</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D;ms=
o-fareast-language:EN-US'> </span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm'><p class=3DMsoNormal><b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span lang=3DEN-US =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> Cesare =
Sarti <<a href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a>> =
<br><b>Sent:</b> 24 June 2026 07:49<br><b>To:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Subject:</b> Fwd: purchase Spada GoFast =
3m</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><div><p =
class=3DMsoNormal>Hi,<o:p></o:p></p></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><p =
class=3DMsoNormal>Why are you not answering? What kind of Company are =
you? <o:p></o:p></p></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><p =
class=3DMsoNormal>Please answer to me.<o:p></o:p></p></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><p =
class=3DMsoNormal>Cesare <o:p></o:p></p></div><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><br>Inizio messaggio =
inoltrato:<o:p></o:p></p></div><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><b>Da:</b> <a =
href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a><br><b>Data:</b> 19 =
giugno 2026 alle ore 20:04:00 CEST<br><b>A:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Oggetto:</b> <b>I: purchase Spada GoFast =
3m</b><o:p></o:p></p></div></blockquote><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Tahoma",sans-serif'>=EF=BB=BF</span> =
<o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Hi =
Neil,</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><o:p><=
/o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>could you please =
give me a feedback?</span><o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><o:p><=
/o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>We would like to =
send you back the model honestly.</span><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><o:p><=
/o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'>Cesare</span><o:p><=
/o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;mso-fareast-language:EN-US'> </span><o:p><=
/o:p></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Da:</span></b=
><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
Cesare Sarti <<a =
href=3D"mailto:fly@kb3aero.com">fly@kb3aero.com</a>> =
<br><b>Inviato:</b> mercoled=C3=AC 17 giugno 2026 09:00<br><b>A:</b> <a =
href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a><br><b=
>Oggetto:</b> Re: purchase Spada GoFast =
3m</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Dear =
Neil,<o:p></o:p></p><div><p =
class=3DMsoNormal> <o:p></o:p></p></div><div><div><p =
class=3DMsoNormal>We started to look at the Spada and unfortunately we =
have found a lot of defects especially about the =
varnish.<o:p></o:p></p></div><div><p class=3DMsoNormal>It is very very =
difficult for us to sell this model in these conditions here in =
Italy. <o:p></o:p></p></div><div><p class=3DMsoNormal>I am so sorry =
as the model is manufactured very well but these defects are very =
visible to the customer.<o:p></o:p></p></div><div><p =
class=3DMsoNormal>Please let me know your thoughts. Attached some =
pics.<o:p></o:p></p></div></div></div></blockquote></div></blockquote></d=
iv></div></blockquote></div></body></html>
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