HEX
Server: Microsoft-IIS/10.0
System: Windows NT ITPWINWEBSVR22 10.0 build 20348 (Windows Server 2022) AMD64
User: www.conferencesearch.co.uk (0)
PHP: 8.3.30
Disabled: NONE
Upload Files
File: D:/hMailServer/Data/hyperflight.co.uk/robin/B7/{B7E3D7F1-F1AB-440E-ABD3-4D3F7D1A68F5}.eml
Return-Path: sales@hyperflight.co.uk
Delivered-To: robin@hyperflight.co.uk
Received: from mail-dy1-f178.google.com (mail-dy1-f178.google.com [74.125.82.178]) by
 mail.itpartnership.com with ESMTPS (version=TLSv1.3 cipher=TLS_AES_128_GCM_SHA256
 bits=128) ; Thu, 18 Jun 2026 17:00:32 +0100
Received: by mail-dy1-f178.google.com with SMTP id
 5a478bee46e88-3042a388168so1199455eec.1 for <sales@hyperflight.co.uk>; Thu,
 18 Jun 2026 09:00:32 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1781798430; cv=none; d=google.com; s=arc-20240605; b=OuL7h8H8dPDgReVMdXvXm1SGVwkO3+nFJPDodM0WXR80rKisxNFmxbMKLkjuI1s0ah
 ASY8Ju1n9QgHHn+quyS9glT62uXZ1h6h6vgZb59rV2X/rnv48jzU7h4rcpf0fMW9tL/B
 o7sPhbBiMCVrFkdCz15HbQGmPq6KctH6ZstUrAIJRJVtRjy8snFCBgKIm8R7LIVlIPPN
 IJCYJCXkTILwRJTyAoMrqcSHG3U5ub8yeEV/gAGTpWusyXg4J6ivBRjzJn/3KYAimXR9
 4mIQG0TuA2LM+/n9unqM6jtJ3P7LGsNSnCg9UWIijzxG5ddF9gWInPgGKu6X78qwKZeU Sm8Q==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20240605; h=cc:to:subject:message-id:date:from:in-reply-to:references
 :mime-version:dkim-signature; bh=vaGevunTlJxX3osihvpU5PjlRHxzB7iTHJC8WAw2K9o=;
 fh=llGqtqdptQ2kNoPYFyNC7OeuanjfratMLUFY54ZsUmI=; b=XYc0FCcKq1eGAaS2X4DXECOARzp/4IhaHk6BzlaSJE/cnHPE9wrOC8YqrcdFqCOqfV
 5xBdKf/X1PNMYMtimbrFfVdnaIzRiwjYSHp0ZWp22JOANiNhu8i+xTekltYyoYMFn/Os
 DupV1PDcmddXFrNfBsQhgBJcixp+ckaqYR0NF2/11Q3Ef1fGPYZnOIls9lAA6s19F1uk
 ib4B4UXrLPwO6sbvi0ZFDWaEHSOyeSSeBJ7aEiaY8zig5lDKqIX5YTNGFnsNDrknqxDM
 lxHhFZzJlocs8h4yqwLvFH1aU0+HdApdV+XCmmWxGm4Twy3pWbHYBAsOlNyLxFRDcrB5 XFWg==;
 darn=hyperflight.co.uk
ARC-Authentication-Results: i=1; mx.google.com; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20251104; t=1781798430;
 x=1782403230; darn=hyperflight.co.uk; h=cc:to:subject:message-id:date:from:in-reply-to:references
 :mime-version:from:to:cc:subject:date:message-id:reply-to; bh=vaGevunTlJxX3osihvpU5PjlRHxzB7iTHJC8WAw2K9o=;
 b=K1k+eUsOL9j8F+oYLgNMLr2jMtadTvXcoM/4sax73u1rUqcU1gEjpVeQ8S5xoeITs6
 OEwMiAgDspl8B/BE9fThARFZ81bWANiK+BVP1iMTQxVMVZ5aZ2iknrPMATUlq7z4291R
 UMJYOpN0QmiYPjfWVOJXvRg0LbNw7cmsmkMlOKhsvoPAvi2dPA0/PL15BTTmsvKrEk/t
 mR4+op03r6p8SDl1g7F5McDNeNUKdjYhVrIzNzU7qyizQULRwlPBrJoIOu5ua15ddPiV
 uf47AwXxdg1LYqxXEKqwUmn7do1axx4HEA6wNOuK/kwF+N9gAtXzj/iFETu6lr199T1S EWtw==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20251104; t=1781798430;
 x=1782403230; h=cc:to:subject:message-id:date:from:in-reply-to:references :mime-version:x-gm-gg:x-gm-message-state:from:to:cc:subject:date
 :message-id:reply-to; bh=vaGevunTlJxX3osihvpU5PjlRHxzB7iTHJC8WAw2K9o=; b=PqzN3spGx8UxBt1uosjMeMecPIqzbI8F3uruRUbsZfO0/vi1eU8YYFlHFUkXTUgwpZ
 iGsiDIpUYj6JUL+TP5pPk8b5yqera8868zPWDCrKb4AASp8euVWgC8r+uofIkR3Bv9JH
 pBBBoyZOo8Vpn5l921zFYD5Cmw0xei4E3pf14aNPZrQ9m2r9Oxpv1Y8NTaSlpzAoqyn3
 /DLjwLcb/eMK0wkxOmXXkrolVB9ibJKCk/O9GLBsnZImIRXMV45Xf7mn9J404APZg/TD
 QQ81hBEQh8KefQrX0NkKgdgWFSUYqINhLuq4j305p7RXvWV2cR+YKZrreoJdAqMQ5nyr KkVw==
X-Gm-Message-State: AOJu0Yw9YDVCJehClnHRtgRJY2cOXlUdbalQ4yT9zqxxS42gwymeRwLZ
 SAj9rgLF3H1h1OAlEVdoIjxtWMewiJF7XMKTJeV3P8iwuMr0CJGktwkbJ9jZkJkdeFUW2K3P9Mm
 jgPYfC0/TFyV2Zb03yvU7j9xz6iV++7lKOg==
X-Gm-Gg: AfdE7ckOjltVchtpiASud4XRk+ox+06J2T1VjV+Gy+vNx9az/X2gfui3yNQFP2x43ac
 N8mOYRR7lFVnWjqJevWJtQkXY9cFf5t8C6hp7KmbDpcISqJ1sRQJY/LJBj9a7/WfgIIuAdR6SRK
 WLxeQwyenEjfIrGm0VT1GMrohX+nlPhL4MB2C3NQf0CKCpjsAOW1AfOb9ji9WIwcj48qlO6K8Hi
 +BK2avAoVAODJpjq/p55GYQatXFvsF1o++ezkc/BWDG1Vhh9xXkuosgh7STpzrwDojuPUkb2w==
X-Received: by 2002:a05:7300:3210:b0:30b:d209:dc18 with SMTP id
 5a478bee46e88-30beddd708fmr3323278eec.10.1781798429939; Thu, 18 Jun 2026
 09:00:29 -0700 (PDT)
MIME-Version: 1.0
References: <CAP1hA-pRoNFuB+aovcj4qUR3OrJCPPDSqqt=gCVNAt1RN=jLjA@mail.gmail.com> <023d01dcf1f3$a86e2550$f94a6ff0$@hyperflight.co.uk>
 <780ff3406e321feb265e356b2167b548@clm-pro.com> <003901dcf421$039d97b0$0ad8c710$@hyperflight.co.uk>
 <92a7722ff8329d53bd858b5ea4c10172@clm-pro.com> <026e01dcff2a$db0c7bd0$91257370$@hyperflight.co.uk>
In-Reply-To: <026e01dcff2a$db0c7bd0$91257370$@hyperflight.co.uk>
From: Richard Hobson <richardhobson1206@gmail.com>
Date: Thu, 18 Jun 2026 17:00:16 +0100
X-Gm-Features: AVVi8CdCYeotm4EYLSi8GIeMhswhtBer-IKIDJ9EFCJ9OzEyiAKpLq4p1Bvswho
Message-ID: <CAP1hA-r2P40aKM5H6mQmt-LNKhE9VLgU-DRu6VbhRDzyOn7C1Q@mail.gmail.com>
Subject: Re: FW: Wrong model
To: sales@hyperflight.co.uk
Cc: info@clm-pro.com
Content-Type: multipart/alternative; boundary="0000000000007a5d21065489466d"
X-hMailServer-LoopCount: 1

--0000000000007a5d21065489466d
Content-Type: text/plain; charset="UTF-8"

Hi Neil , thank you for your email it helps a lot.

Richard,C,Hobson Regards

On Thu, 18 Jun 2026, 15:00 , <sales@hyperflight.co.uk> wrote:

> Hi Nikola,
>
> Have you sent the package yet? Do you have a tracking number?
>
> Kind regards,
>
> Neil.
>
> ---------------------------
> Neil Stainton
> HyperFlight Ltd
> 1 Drybank Farm
> Fosse Way, Ettington
> Stratford-upon-Avon
> UK CV37 7PD
>
> Mob/WhatsApp: +44 (0)7821 351341
> Email: neil@hyperflight.co.uk
> Web  : www.hyperflight.co.uk
> VAT ID: GB116294226
> EORI: GB116294226000
>
>
>
> -----Original Message-----
> From: info@clm-pro.com <info@clm-pro.com>
> Sent: 04 June 2026 21:03
> To: sales@hyperflight.co.uk
> Subject: Re: FW: Wrong model
>
> Hello Neil,
>
> No problem, we will send the package directly to Richard Hobson.
>
> At the beginning of next week, we will prepare everything and ship the
> package.
>
> Kind regards,
> Nikola prprovic
>
> On 2026-06-04 14:52, sales@hyperflight.co.uk wrote:
> > Hi Nikola,
> >
> > < If you would like, we can send you only that one electric fuselage
> > for
> > the Prime III, so that you can forward it to the customer as soon as
> > possible.>
> >
> > Yes please, that would be very nice. If it is no extra work, could you
> > send it
> > direct to the customer's address:
> >
> > Richard Hobson
> > 4 Belmont Road
> > Minster on Sea
> > Sheerness
> > Kent ME12 3BL
> > United Kingdom
> >
> > Tel: 07999525374
> > Email: richardhobson1206@gmail.com
> >
> > I am very sorry about the plywood problem. I hope you manage to source
> > some good
> > wood soon!
> >
> > Kind regards,
> >
> > Neil.
> >
> > ---------------------------
> > Neil Stainton
> > HyperFlight Ltd
> > 1 Drybank Farm
> > Fosse Way, Ettington
> > Stratford-upon-Avon
> > UK CV37 7PD
> >
> > Mob/WhatsApp: +44 (0)7821 351341
> > Email: neil@hyperflight.co.uk
> > Web  : www.hyperflight.co.uk
> > VAT ID: GB116294226
> > EORI: GB116294226000
> >
> >
> >
> >
> > -----Original Message-----
> > From: info@clm-pro.com <info@clm-pro.com>
> > Sent: 04 June 2026 09:12
> > To: sales@hyperflight.co.uk
> > Subject: Re: FW: Wrong model
> >
> > Hello Neil,
> >
> > If you would like, we can send you only that one electric fuselage for
> > the Prime III, so that you can forward it to the customer as soon as
> > possible.
> >
> > Everything is clearly explained on your website, so it is almost
> > impossible to order the wrong item. Sometimes customers simply do not
> > read the description and do not pay attention to the details.
> >
> > At the moment, we are having problems sourcing 1 mm aero plywood for
> > laser cutting.
> > The last shipments from three different suppliers were not of a quality
> > that meets our standards.
> >
> > When we cut the largest wing parts, such as the trailing edge and other
> > components, the entire piece of material warps badly. We do not want to
> > include such parts in the package, as it would look unprofessional on
> > our side.
> >
> > We are now waiting for a new shipment to see what the quality will be
> > like.
> >
> > Kind regards,
> > Nikola
> >
> > Kind regards,
> > Nikola Prprovic
> >
> > On 2026-06-01 20:22, sales@hyperflight.co.uk wrote:
> >> Hi Nikola,
> >>
> >> A customer ordered a glider Prime RES III when he wanted an electric
> >> model. He started building it before realising.  :-(
> >>
> >> And of course he is now blaming our unclear website for his mistake.
> >>
> >> Could you please send the balsa and ply parts for a Prime RES III
> >> electric pod with our Prime RES III order? Apologies for this special
> >> request.
> >>
> >> I have sent an updated order email.
> >>
> >> Kind regards,
> >>
> >> Neil.
> >>
> >> ---------------------------
> >>
> >> Neil Stainton
> >>
> >> HyperFlight Ltd
> >>
> >> 1 Drybank Farm
> >>
> >> Fosse Way, Ettington
> >>
> >> Stratford-upon-Avon
> >>
> >> UK CV37 7PD
> >>
> >> Mob/WhatsApp: +44 (0)7821 351341
> >>
> >> Email: neil@hyperflight.co.uk
> >>
> >> Web  : www.hyperflight.co.uk
> >>
> >> VAT ID: GB116294226
> >>
> >> EORI: GB116294226000
> >>
> >> From: sales@hyperflight.co.uk <sales@hyperflight.co.uk>
> >> Sent: 01 June 2026 18:43
> >> To: 'Richard Hobson' <richardhobson1206@gmail.com>
> >> Cc: surinder@itpartnership.com
> >> Subject: RE: Wrong model
> >>
> >> Hi Richard,
> >>
> >> On the website it is much clearer, it looks like this:
> >>
> >> It is just that on the confirmation email we list the option names
> >> _Glider/Electric, Tail type _followed by the option chosen _F3L
> >> Glider, V tail._
> >>
> >> It doesn't follow to say the unclear confirmation email is the reason
> >> you selected the option.
> >>
> >> Kind regards,
> >>
> >> Neil.
> >>
> >> ---------------------------
> >>
> >> Neil Stainton
> >>
> >> HyperFlight Ltd
> >>
> >> 1 Drybank Farm
> >>
> >> Fosse Way, Ettington
> >>
> >> Stratford-upon-Avon
> >>
> >> UK CV37 7PD
> >>
> >> Mob/WhatsApp: +44 (0)7821 351341
> >>
> >> Email: neil@hyperflight.co.uk
> >>
> >> Web  : www.hyperflight.co.uk [1]
> >>
> >> VAT ID: GB116294226
> >>
> >> EORI: GB116294226000
> >>
> >> From: Richard Hobson <richardhobson1206@gmail.com>
> >> Sent: 01 June 2026 17:28
> >> To: sales@hyperflight.co.uk
> >> Subject: Wrong model
> >>
> >> Hello I just looked at my email from you as can see from that it was
> >> not my mistake as it saying that I had order if had not got that email
> >> I would contact you straight away .
> >>
> >> Richard,C,Hobson Regards
> >>
> >> Links:
> >> ------
> >> [1] http://www.hyperflight.co.uk
>
>
>
>

--0000000000007a5d21065489466d
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"auto"><div>Hi Neil , thank you=C2=A0for your email it helps a l=
ot.</div><div><br></div><div data-smartmail=3D"gmail_signature">Richard,C,H=
obson Regards </div></div><br><div class=3D"gmail_quote gmail_quote_contain=
er"><div dir=3D"ltr" class=3D"gmail_attr">On Thu, 18 Jun 2026, 15:00 , &lt;=
<a href=3D"mailto:sales@hyperflight.co.uk">sales@hyperflight.co.uk</a>&gt; =
wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8e=
x;border-left:1px #ccc solid;padding-left:1ex">Hi Nikola,<br>
<br>
Have you sent the package yet? Do you have a tracking number?<br>
<br>
Kind regards,<br>
<br>
Neil.<br>
<br>
---------------------------<br>
Neil Stainton<br>
HyperFlight Ltd<br>
1 Drybank Farm<br>
Fosse Way, Ettington<br>
Stratford-upon-Avon <br>
UK CV37 7PD<br>
<br>
Mob/WhatsApp: +44 (0)7821 351341<br>
Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_blank" rel=3D"n=
oreferrer">neil@hyperflight.co.uk</a><br>
Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"noreferrer nore=
ferrer" target=3D"_blank">www.hyperflight.co.uk</a><br>
VAT ID: GB116294226<br>
EORI: GB116294226000<br>
<br>
<br>
<br>
-----Original Message-----<br>
From: <a href=3D"mailto:info@clm-pro.com" target=3D"_blank" rel=3D"noreferr=
er">info@clm-pro.com</a> &lt;<a href=3D"mailto:info@clm-pro.com" target=3D"=
_blank" rel=3D"noreferrer">info@clm-pro.com</a>&gt; <br>
Sent: 04 June 2026 21:03<br>
To: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank" rel=3D"nor=
eferrer">sales@hyperflight.co.uk</a><br>
Subject: Re: FW: Wrong model<br>
<br>
Hello Neil,<br>
<br>
No problem, we will send the package directly to Richard Hobson.<br>
<br>
At the beginning of next week, we will prepare everything and ship the <br>
package.<br>
<br>
Kind regards,<br>
Nikola prprovic<br>
<br>
On 2026-06-04 14:52, <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_=
blank" rel=3D"noreferrer">sales@hyperflight.co.uk</a> wrote:<br>
&gt; Hi Nikola,<br>
&gt; <br>
&gt; &lt; If you would like, we can send you only that one electric fuselag=
e <br>
&gt; for<br>
&gt; the Prime III, so that you can forward it to the customer as soon as<b=
r>
&gt; possible.&gt;<br>
&gt; <br>
&gt; Yes please, that would be very nice. If it is no extra work, could you=
 <br>
&gt; send it<br>
&gt; direct to the customer&#39;s address:<br>
&gt; <br>
&gt; Richard Hobson<br>
&gt; 4 Belmont Road<br>
&gt; Minster on Sea<br>
&gt; Sheerness<br>
&gt; Kent ME12 3BL<br>
&gt; United Kingdom<br>
&gt; <br>
&gt; Tel: 07999525374<br>
&gt; Email: <a href=3D"mailto:richardhobson1206@gmail.com" target=3D"_blank=
" rel=3D"noreferrer">richardhobson1206@gmail.com</a><br>
&gt; <br>
&gt; I am very sorry about the plywood problem. I hope you manage to source=
 <br>
&gt; some good<br>
&gt; wood soon!<br>
&gt; <br>
&gt; Kind regards,<br>
&gt; <br>
&gt; Neil.<br>
&gt; <br>
&gt; ---------------------------<br>
&gt; Neil Stainton<br>
&gt; HyperFlight Ltd<br>
&gt; 1 Drybank Farm<br>
&gt; Fosse Way, Ettington<br>
&gt; Stratford-upon-Avon<br>
&gt; UK CV37 7PD<br>
&gt; <br>
&gt; Mob/WhatsApp: +44 (0)7821 351341<br>
&gt; Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_blank" rel=
=3D"noreferrer">neil@hyperflight.co.uk</a><br>
&gt; Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"noreferrer=
 noreferrer" target=3D"_blank">www.hyperflight.co.uk</a><br>
&gt; VAT ID: GB116294226<br>
&gt; EORI: GB116294226000<br>
&gt; <br>
&gt; <br>
&gt; <br>
&gt; <br>
&gt; -----Original Message-----<br>
&gt; From: <a href=3D"mailto:info@clm-pro.com" target=3D"_blank" rel=3D"nor=
eferrer">info@clm-pro.com</a> &lt;<a href=3D"mailto:info@clm-pro.com" targe=
t=3D"_blank" rel=3D"noreferrer">info@clm-pro.com</a>&gt;<br>
&gt; Sent: 04 June 2026 09:12<br>
&gt; To: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank" rel=
=3D"noreferrer">sales@hyperflight.co.uk</a><br>
&gt; Subject: Re: FW: Wrong model<br>
&gt; <br>
&gt; Hello Neil,<br>
&gt; <br>
&gt; If you would like, we can send you only that one electric fuselage for=
<br>
&gt; the Prime III, so that you can forward it to the customer as soon as<b=
r>
&gt; possible.<br>
&gt; <br>
&gt; Everything is clearly explained on your website, so it is almost<br>
&gt; impossible to order the wrong item. Sometimes customers simply do not<=
br>
&gt; read the description and do not pay attention to the details.<br>
&gt; <br>
&gt; At the moment, we are having problems sourcing 1 mm aero plywood for<b=
r>
&gt; laser cutting.<br>
&gt; The last shipments from three different suppliers were not of a qualit=
y<br>
&gt; that meets our standards.<br>
&gt; <br>
&gt; When we cut the largest wing parts, such as the trailing edge and othe=
r<br>
&gt; components, the entire piece of material warps badly. We do not want t=
o<br>
&gt; include such parts in the package, as it would look unprofessional on<=
br>
&gt; our side.<br>
&gt; <br>
&gt; We are now waiting for a new shipment to see what the quality will be<=
br>
&gt; like.<br>
&gt; <br>
&gt; Kind regards,<br>
&gt; Nikola<br>
&gt; <br>
&gt; Kind regards,<br>
&gt; Nikola Prprovic<br>
&gt; <br>
&gt; On 2026-06-01 20:22, <a href=3D"mailto:sales@hyperflight.co.uk" target=
=3D"_blank" rel=3D"noreferrer">sales@hyperflight.co.uk</a> wrote:<br>
&gt;&gt; Hi Nikola,<br>
&gt;&gt; <br>
&gt;&gt; A customer ordered a glider Prime RES III when he wanted an electr=
ic<br>
&gt;&gt; model. He started building it before realising.=C2=A0 :-(<br>
&gt;&gt; <br>
&gt;&gt; And of course he is now blaming our unclear website for his mistak=
e.<br>
&gt;&gt; <br>
&gt;&gt; Could you please send the balsa and ply parts for a Prime RES III<=
br>
&gt;&gt; electric pod with our Prime RES III order? Apologies for this spec=
ial<br>
&gt;&gt; request.<br>
&gt;&gt; <br>
&gt;&gt; I have sent an updated order email.<br>
&gt;&gt; <br>
&gt;&gt; Kind regards,<br>
&gt;&gt; <br>
&gt;&gt; Neil.<br>
&gt;&gt; <br>
&gt;&gt; ---------------------------<br>
&gt;&gt; <br>
&gt;&gt; Neil Stainton<br>
&gt;&gt; <br>
&gt;&gt; HyperFlight Ltd<br>
&gt;&gt; <br>
&gt;&gt; 1 Drybank Farm<br>
&gt;&gt; <br>
&gt;&gt; Fosse Way, Ettington<br>
&gt;&gt; <br>
&gt;&gt; Stratford-upon-Avon<br>
&gt;&gt; <br>
&gt;&gt; UK CV37 7PD<br>
&gt;&gt; <br>
&gt;&gt; Mob/WhatsApp: +44 (0)7821 351341<br>
&gt;&gt; <br>
&gt;&gt; Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_blank"=
 rel=3D"noreferrer">neil@hyperflight.co.uk</a><br>
&gt;&gt; <br>
&gt;&gt; Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"norefe=
rrer noreferrer" target=3D"_blank">www.hyperflight.co.uk</a><br>
&gt;&gt; <br>
&gt;&gt; VAT ID: GB116294226<br>
&gt;&gt; <br>
&gt;&gt; EORI: GB116294226000<br>
&gt;&gt; <br>
&gt;&gt; From: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank"=
 rel=3D"noreferrer">sales@hyperflight.co.uk</a> &lt;<a href=3D"mailto:sales=
@hyperflight.co.uk" target=3D"_blank" rel=3D"noreferrer">sales@hyperflight.=
co.uk</a>&gt;<br>
&gt;&gt; Sent: 01 June 2026 18:43<br>
&gt;&gt; To: &#39;Richard Hobson&#39; &lt;<a href=3D"mailto:richardhobson12=
06@gmail.com" target=3D"_blank" rel=3D"noreferrer">richardhobson1206@gmail.=
com</a>&gt;<br>
&gt;&gt; Cc: <a href=3D"mailto:surinder@itpartnership.com" target=3D"_blank=
" rel=3D"noreferrer">surinder@itpartnership.com</a><br>
&gt;&gt; Subject: RE: Wrong model<br>
&gt;&gt; <br>
&gt;&gt; Hi Richard,<br>
&gt;&gt; <br>
&gt;&gt; On the website it is much clearer, it looks like this:<br>
&gt;&gt; <br>
&gt;&gt; It is just that on the confirmation email we list the option names=
<br>
&gt;&gt; _Glider/Electric, Tail type _followed by the option chosen _F3L<br=
>
&gt;&gt; Glider, V tail._<br>
&gt;&gt; <br>
&gt;&gt; It doesn&#39;t follow to say the unclear confirmation email is the=
 reason<br>
&gt;&gt; you selected the option.<br>
&gt;&gt; <br>
&gt;&gt; Kind regards,<br>
&gt;&gt; <br>
&gt;&gt; Neil.<br>
&gt;&gt; <br>
&gt;&gt; ---------------------------<br>
&gt;&gt; <br>
&gt;&gt; Neil Stainton<br>
&gt;&gt; <br>
&gt;&gt; HyperFlight Ltd<br>
&gt;&gt; <br>
&gt;&gt; 1 Drybank Farm<br>
&gt;&gt; <br>
&gt;&gt; Fosse Way, Ettington<br>
&gt;&gt; <br>
&gt;&gt; Stratford-upon-Avon<br>
&gt;&gt; <br>
&gt;&gt; UK CV37 7PD<br>
&gt;&gt; <br>
&gt;&gt; Mob/WhatsApp: +44 (0)7821 351341<br>
&gt;&gt; <br>
&gt;&gt; Email: <a href=3D"mailto:neil@hyperflight.co.uk" target=3D"_blank"=
 rel=3D"noreferrer">neil@hyperflight.co.uk</a><br>
&gt;&gt; <br>
&gt;&gt; Web=C2=A0 : <a href=3D"http://www.hyperflight.co.uk" rel=3D"norefe=
rrer noreferrer" target=3D"_blank">www.hyperflight.co.uk</a> [1]<br>
&gt;&gt; <br>
&gt;&gt; VAT ID: GB116294226<br>
&gt;&gt; <br>
&gt;&gt; EORI: GB116294226000<br>
&gt;&gt; <br>
&gt;&gt; From: Richard Hobson &lt;<a href=3D"mailto:richardhobson1206@gmail=
.com" target=3D"_blank" rel=3D"noreferrer">richardhobson1206@gmail.com</a>&=
gt;<br>
&gt;&gt; Sent: 01 June 2026 17:28<br>
&gt;&gt; To: <a href=3D"mailto:sales@hyperflight.co.uk" target=3D"_blank" r=
el=3D"noreferrer">sales@hyperflight.co.uk</a><br>
&gt;&gt; Subject: Wrong model<br>
&gt;&gt; <br>
&gt;&gt; Hello I just looked at my email from you as can see from that it w=
as<br>
&gt;&gt; not my mistake as it saying that I had order if had not got that e=
mail<br>
&gt;&gt; I would contact you straight away .<br>
&gt;&gt; <br>
&gt;&gt; Richard,C,Hobson Regards<br>
&gt;&gt; <br>
&gt;&gt; Links:<br>
&gt;&gt; ------<br>
&gt;&gt; [1] <a href=3D"http://www.hyperflight.co.uk" rel=3D"noreferrer nor=
eferrer" target=3D"_blank">http://www.hyperflight.co.uk</a><br>
<br>
<br>
<br>
</blockquote></div>

--0000000000007a5d21065489466d--